SUMMARY

• Software quality assurance engineer wif project management skills seeking role related to product development. Also adept at providing innovative solutions to ensure delivery of optimal products.
• Project Management Agile Methodology Test Strategy and Coverage Corrective & Preventive action
• Test Automation Auditor & CAPA analyst Continuous Integration Tools Teamwork / Collaboration
• Performance Testing Root Cause Analysis Test Planning Bug Tracking tools

PROFESSIONAL EXPERIENCE

Senior QA Engineer/Scrum master

Confidential, Braintree, MA

Responsibilities:

• Rigorously creating test plans based on each sprint, writing test cases using Gherkin languages for an insurance underwriting service and an electronic health record system (EHR)
• Working wif EHR API calls wif different healthcare vendors and providing testing/technical support to Epic, Veradigm, Patient portal, Cerner, Mountainview health care etc. following HIPAA Privacy and Security Policies & PHI and PII Federal regulations
• Testing Underwriting Motor Vehicle Report API service wif Verisk, Identification Verification API service wif TransUnion, Criminal conviction records API service wif Sherlock
• Also working on several internal and external MIB applications like Transaction Tracker, CS, IAI, ALPS, DIRS, KNadmin, Web Term, LTCIF, Mib.com, Mibgroup.com, Management portal, Business reports, Code report generation, follow - ups, Impairment reports, CIS, Disclosures etc.
• Attentively implementing QA process wif new teams and improving the Agile processes wif existing teams
• Writing moderately complex code/scripts using Selenium wif Java & Behavior Driven Development framework wif Cucumber to test new features for UI
• Managing team’s participation in internal auditing activities such as those for Service Organization Controls (SOC) in industry wide review of standards in service organizations
• Actively participating in the Investigation, identification and documentation of compliance variances and overall review findings by directing the team’s formalized analysis and reporting. Acts as the highest point of escalation of any issues related to Global Vulnerability Management for further review by aligned stakeholders and others in SOS and IT
• Participating in product-related Security Compliance initiatives such as SOC 2, ISO 27001, ISO 27018, PCI (service provider), HIPAA. This includes performing gap assessments against these frameworks for new products, tools, and technologies as well as planning and executing regular internal audits
• Performing Quality Training in the organization and handling of internal and external audit
• Possess great application noledge on IBM products WebSphere MQ, DataPower and AWAF on DataPower dat we use in MIB
• Working on installing certificates on firewall & web direct domains of the DataPower
• Configuring log targets and sys logs wifin the IBM DataPower
• Managing DataPower migration project from physical device to virtual software version and performing JMeter performance testing, comparing JMeter results between Datapower OVA version and Datapower appliance version. Presented the comparison results and KPI metrics to the Stakeholders
• Testing the AWAF on DataPower by sending external web-direct transactions and make sure malicious transactions are blocked by AWAF
• Performing performance testing on DataPower to execute different configurations on Count-Monitors and make sure throttling occurs based on the traffic rate suggested by IBM
• Contributing to NFR testing including Security, Performance, and compliance tests (HIPAA, FCRA, SOC2,)
• Performing Mango DB testing of multiple applications and managing Mango DB environments
• Troubleshooting test issues, recording test results, tracking, and prioritizing defects
• Providing production support on call when we have issue system outages on RabbitMQ’s
• Assisting technical support to our vendors and customers on UAT testing
• Working on DB2 database, database testing and mainframe operating
• Validating data, system logs, JCL jobs, follow-up batch jobs, monitoring and clearing queues on Mainframe using TSO application
• Creating product test plan for each stage of the application i.e., QA, stage and production and perform deployments in QA and staging environments
• Competently developing and executing Karate API (REST/SOAP) test cases wif XML and JSON format using Gradle to test MIB services
• Creating health check for each micro service of the application using Jenkins CI/CD pipeline
• Monitoring production Jenkins’s dashboard daily and fixing failed automated testcases
• Automating tests of new features, adding to regression suite, and configuring wif Jenkins CI/CD using Groovy script
• Following guidelines and good understanding on CAPA, QMS, Security Compliance and regulations
• Thoroughly gathering metrics including test coverage for automated test results wif Cucumber / Jenkins
• Proficiently performing database testing using SQL query tools (AQT, PostgreSQL)
• Testing web-based applications, creating JCL jobs and processing daily batch jobs on TSO and working wif production development environments on MVS mainframe
• Planning, coordinating, and participating in monthly releases between cross-functional teams for successful production release and leading 4 scrum teams
• Configuring and monitoring server logs wifin Elastic Kibana using Logstash
• Performs monthly Linux, Windows and Laptop Patch testing and quarterly DR testing
• Good noledge on Linux, Windows OS, and servers
• Undertaking performance testing using Gatling and JMeter to measure KPIs and other metrics

Technical Consultant

Confidential, Boston, MA

Responsibilities:

• Supported Work Modernization Program (WMP) via functional testing of HASTUS, Bid Web, and Daily modules
• Participated and followed Code of Massachusetts Regulations 700 - 799 CMR
• Gatheird business and functional requirements; worked wif 3rd party to implement functionality
• Participated in cost/budget analysis for defect resolution and new features
• TEMPEffectively managed daily deployments and tested quarterly releases from vendor
• Performed API testing using XML and JSON format
• Automate HASTUS application using UFT
• Logged and tracked defects through retest/closure by working wif the functional, integration and technical terms as well as wif change management and project management as needed
• Adequately gatheird metrics about test coverage based upon automated test results
• Identify the regression gaps wifin the automation framework and facilitate good automation coverage by assigning the tasks to QA analysts based on their expertise on the application
• Prioritized the sprint backlog and bugs based on the business requirement, need, resource, timeline, and roadmap of the project
• Performed database testing using SQL querying tools and working on relational database
• Configured and tested CRM/CMS products as per the requirements; including debugging and problem solving
• Automated Bid Web application using Selenium Web driver wif Python using Pi Test framework and Cucumber using Gherkin - FDD framework
• Performed performance testing by JMeter and load testing by Gatling
• Intently proposed design improvements and advocated for our end users

Software Engineer in Test

Confidential, Cambridge, MA

Responsibilities:

• Capably created and verified MySQL reports to be used for back-end testing and verification
• Automated test cases wif Selenium IDE using JavaScript for an Audit project
• Actively participated in weekly software tools and administrative meetings; contributed ideas about the application e.g., suggesting new features and functionality
• Hosted Daily scrum meetings, sprint retro, review, planning, backlog, and grooming meetings as SCRUM Master
• Posted API request calls using JSON and verified API response from the vendor on internal database.
• Automated end to end flow of REST API calls using Karate and maintained the code in GitHub
• Documented all test artifacts including test cases and plans in a Test Management tool (Zephyr)
• Executed software testing including unit, black-box, white-box, acceptance, functional & integration, regression, performance testing (JMeter), load testing (Gatling)
• Prudently filed bugs in JIRA and verified they were corrected after developers fixed them
• Designed automation frameworkand developed test cases using Selenium Web driver, Java, testNG, Maven, Page Object Model using Cucumber BDD framework and extent reporting for security compliance project

QA Lead and Scrum Master

Confidential - Boston, MA

Responsibilities:

• Aptly performed load testing on Clinical SaaS platform on AWS and diligently documented test results
• Automated and developed test cases using Ruby on Rails wif Selenium, Capybara, Rspec, Cucumber, JUnit framework and MySQL for Admin client project
• Adeptly formulated Acord REST API requests using Karate framework and tested XML API calls using Postman
• Followed guidelines and good understanding on HIPAA, CAPA, QMS, Security Compliance and regulations
• Scheduled and performed routine collaborations wif CAPA owners, interface wif CAPA Coordinator to perform timely processing of assigned CAPA files
• Create and manage calendar of all recurring and ad hoc conference calls, meetings, and events for the Clinical Trials Group
• Automated Mobile UI Android and iOS apps using Selenium wif Appium and Java coding
• Conducted root cause analysis and implementation of correction, corrective, and preventative actions (CAPA) and verification of TEMPeffectiveness of actions as periodically required in the identification and resolution of issues.
• Performed REST API testing and used lambda to access several AWS services and did custom processing
• Worked in Agile Environment; actively represented QA team in daily scrum meetings and bi-weekly sprint retrospective review and planning meetings for 4 scrum teams
• Automated and maintained Database and DB testing using complex SQL queries
• Trained junior QA associates on automation and guided them by creating and documenting test plans
• Managed and coordinated daily production releases and participated in production deployments testing
• Used Version Control Tools like GitHub as well as continuous integration tools like Jenkins using Groovy
• Responsible for developing, measuring, and monitoring key KPI’s
• AutomatedUItesting usingSelenium IDE wif JavaScript
• Developed automation test cases for the software application using tools such as selenium wif C# using Quality Centerfor Clinical trials project

Project Management and Test Engineer

Confidential Lynn, MA

Responsibilities:

• Methodically updated user stories and developed new test cases for digital & mobile banking application
• Successfully automated and executed test cases using Ranorex and Ranorex Spy wif C#/Visual Studio using TDD framework
• Experienced on DB2 database and mainframe operating
• Configured Regression, Performance, Smoke test suites in Jenkins using Groovy and scheduled Jenkins jobs daily and monitored Jenkins’s production dashboard
• Performed critical functional and regression tests, including mobile tests for Android & iOS apps
• Experienced in both manual and automation testing of Web services
• Gatheird business & functional requirements from stakeholders; delivered to 3rd party vendor for implementation
• Discussed roadmap, target dates, release notes, and production deployments wif stakeholders
• Processed nightly Batch jobs and tested the database. Monitored the server logs
• Performed UAT, System, Integration, Unit, Black-box, White-box, Regression, Smoke, DR, Patch and Performance testing
• Created test plans in confluence and written test cases and maintain them using test management tool called Zephyr
• Diligently accomplished risk analysis for bugs and developed workarounds on various issues

Quality Assurance Engineer

Confidential . - Waltham, MA

Responsibilities:

• Efficiently developed automated test cases by composing and aligning scenarios and story files
• Showed attention to detail while writing automation test scripts related to component of the product using Selenium WebDriver API, JBehave, and Java-based automation framework
• Performed mobile and UAT and automated the cloud web applications using UFT
• Worked on PerkinElmer’s X-ray Detectors by following GMP, FDA QSR and ISO standards and regulations
• Conducted periodic reviews to assess QMS adherence to domestic and international Good Manufacturing Practice (GMP) regulations, current GMPs, and company policies
• Maintained Quality Management Systems for functional area including Design Controls, Software Development, Risk Management, Corrective and Preventative Action (CAPA) system and Non-Conforming Material Reports
• Performed Database testing using complex SQL queries
• Automated the UI application by finding xpaths, CSS selectors, name, etc. and working noledge of browser technologies and frameworks, such as HTML, CSS, JavaScript
• Executed functional, smoke, Unit, black-box, white-box and regression test cases for a research software application

Software Engineer

Confidential

Responsibilities:

• Developed application using ASP.NET and ADO.NET
• Executed black box testing and developed unit testing
• Created web pages using HTML, CSS, and JavaScript
• Automated the application using Selenium wif C#
• Performed Unit testing and automated the application using .Net

TECHNICAL SKILLS

Programming/Scripting Languages: Java, Bash, SQL, JavaScript, C/C#, Python

Applications: Microsoft Visual Studio, Selenium IDE, Eclipse, Jenkins, Postman, Gatling, Docker, Apache Jmeter, RabbitMQ Git Bash, Advanced Query Tool (AQT), CuteFTP, Zephyr, qTest, Lucidchart, Kanban, Appium

Framework: Selenium WebDriver / Selenide, Karate, .NET Framework

Miscellaneous: Jira, Confluence, Linux / UNIX, Mainframe, IBM WebSphere DataPower, WebSphere MQ Explorer, Time Sharing Option (TSO), JCL, Maven, Ant, Gradle, QMS, LMS, FDA, CAPA, ISO regulatory standards, Elastic Search, Logstash, Kibana (ELK), Amazon EC2, S3, SQS