SUMMARY

• Over 9+ years of strong IT experience with emphasis on Quality Assurance/Software testing.
• Worked in different domains spanning across Telecom, Financial, Education and Commercial standalone applications.
• Proven ability to manage multiple QA projects, provide accurate and objective quality assessment to be able to assure the quality Confidential project level independently.
• Experienced with all kinds of testing like Functional, Integration, GUI, System, Connectivity, User Acceptance, Regression, Web, Database and End - to-End testing.
• Used Gray box and Black box techniques to validate application.
• Expertise in Test Documentation of Test Plans, Test Scenarios, Test Cases and Test Reports.
• Strong knowledge and understanding of Software Development Life Cycle and Test Methodologies.
• Involved in requirements analysis, test management activities. Interacted with business analysts, developers and end users.
• Prepared status reports, test matrices and project estimates.
• Worked for the companies, which follow SEI-CMM level standards.
• Expertise in creating the test suite to perform regression testing across various releases and builds.
• Proficient in using various Bug tracking tools (Quality Center, Vantive, Team Track,Rally) and Test management tools.
• Solid Experience in Cross-Browser testing of Web applications.
• Extensive experience in using SQL statements.
• Possess excellent skills in automation testing using HP’s QTP.
• In depth knowledge of Confidential product OMS, AMSS, CRM/Clarify, Telegence, Enabler
• Trained other QA team Members and Lead offshore team.
• Worked in WaterFall/Agile methodologies.
• Strong organizational and communication skills.
• Used SVN/GIT as version control system to store automated scripts.
• Self-motivated team player, able to work within a group and with little supervision.
• Strong analytic, reasoning and problem solving skills, able to handle a high-stress environment under tight deadlines with rapidly changing priorities.
• Ability to learn and adapt quickly in a dynamic environment.
• Performed Weekly Regression testing on latest firmware release for Different type of device phones and tablets in GSM, and LTE network.
• Performed Testing of Phone Applications (e.g. SMS, MMS, and Email)
• Flashing the devices
• Experience in Network Optimization,
• Work on android application performance in lab and field.

TECHNICAL SKILLS

Automation Tools: HP’s UFT

Bug Tracking: HP -ALM, Vantive, Team Track

Test Management tools: Mercury Test Director, Quality Center,Rally

Confidential product: OMS, AMSS, CRM/Clarify, Telegence, Enabler

ERM environments: Oracle/PeopleSoft

Operating System: Windows2000/XP/ME/95/98/NT, UNIX

Languages: C, C++, Java/J2EE, SQL, PL/SQL and TSL

Networking: TCP/IP, FTP, HTTP, LAN, WAN, Internet/Intranet

GUI: Visual Basic, Visual Interdev, Front Page

Web-Technologies: HTML, SOAP, ASP, XML, JSP, Java Servlets

Servers: IBM Web Sphere, Web logic App server, Java Web server

Databases: Oracle, MS Access, DB2, MS SQL Server 2000

Scripting: Java Script, VB Script and UNIX Shell Script

Tools: MS Office,Oracle Financials (GL,Payables,Recievables)

PROFESSIONAL EXPERIENCE

Confidential, GA

Sr. Test Engineer

Responsibilities:

• Reviewed System Requirement, Business Requirement and Interface agreement documents in Scrum meetings.
• Involved in Agile Sprint meetings.
• Prepared test scenarios/Test cases depending on User Stories.
• Involved in preparation of the Test Data.
• Designed test cases using Rally.
• Performed GUI, Functional, Integration, Regression, cross platform, browsers’ compatibility, boundary and Database testing.
• Executed test cases using Test Harness, which is functional testing tool.
• Performed Regression testing.
• Reported test results in HP - ALM .
• Defects were reported using HP-ALM .
• Participated in defect review meetings with scrum master.
• Responsible for providing time estimates for the assigned tasks to Scrum master.
• Extensively used FileNet to track the business requirements.
• Constructed and Executed SQL Queries using SQL Server for backend testing

Environment: HP-ALM,Rally, VB Script, Team Track, Test Harness, Oracle, SQL, XML, HTML, Windows.

Confidential, Atlanta,GA

Senior Tester

Responsibilities:

• Prepared Test scenarios and Test cases to cover all Requested features by Business.
• Reviewed the test cases with other team members and baseline Test Plan.
• Execute the Test Cases to validate Actual Test Results to Expected Results and ensure the Test Requirements are met.
• Used SQL Developer and Toad to retrieve data from Oracle database.
• Raised Work Request for Mediation after confirming the CDR’s are generated and validated the billed and unbilled in TLG.
• CATO (Accessibility) testing on Android and iOS devices.

Confidential, New York

Sr.Testing Engineer

Responsibilities:

• Reviewed and analyzed User Requirements.
• Collected required Test data.
• Reviewed test cases stored in Quality Center.
• Executed test cases logged defects in Quality Center.
• Followed up with developer and project manager on status of defects and performed
• Regression testing of defects when new patch is deployed to QC.
• Used SQL Developer and Toad to retrieve data from Oracle database.
• Escalated issues/risks to QA Manager.

Environment: HP’s Qualty center,Oracle 10.5,WTX Appilcations.

Confidential, Alpharetta, GA

Sr. WebServices Tester

Responsibilities:

• Involved in Business Requirements walk through sessions conducted by Business Analyst.
• Involved in testing of Web Services developed using Web methods (J2EE) and .NET technology.
• I used Parasoft (6.2 version) tool for testing Web Services.
• Managed project documents in Quality Center.
• Reviewed Business Requirements, Design, Web Service Contracts and WSDL contracts documents.
• Reviewed and analyzed Web Services contracts, WSDL, XSD and XML files.
• Service. Confidential .com is the web application where I was involved in testing front end and middleware.
• Prepared Test scenarios and Test cases to cover all Requested features by Business.
• Reviewed the test cases with other team members and baselined Test Plan.
• Installed software packages to Integration server.
• Made sure whether JDBC connections to Integration Server are up to date and required connections are enabled.
• Used SQL Developer and Toad to retrieve data from Oracle database.
• Validated Activity logging in SQL server database.
• Verified correctness of system configuration and/or build configuration.
• Used SOAtest for WebServices testing (Smoke, Functional, Integration, Data Driven, System and Regression Testing).
• Automated Web Services testing using automation tool to conduct full regression testing.
• Updated regression test cases based on changes in requirements.
• Ensured that test scripts are up to date mapping with revised business requirements.
• Executed Test Cases using SOAtest tool, updated the status in Quality Center and logged defects in Quality Center.
• Conducted testing in QA and Staging environments.
• Followed up with developer and project manager on status of defects and performed Regression testing of defects when new patch is deployed to QC.
• Worked closely with Development team.
• Communicated script improvement needs to the automation team.
• Communicated with offshore team located in Greensboro.
• Escalated issues/risks to QA Manager.
• Used Putty to login to UNIX Servers.
• Reported status of regression testing to managers and team.
• Worked on multiple projects Confidential the same time.
• Participated in weekly Project Status meetings. Working with Agile team.
• Submitted weekly status report.

Environment: WebServices, SOAtest 5.5.3 and 6.2, SVN, HP’sQuality Center 10.0, HTTP/SOAP, WebServices Studio, Webmethods developer tool, Webmethods integration server 712, WSDL, XSD, XML, XMLSPY,J2EE, JMS, MQ, ORACLE, Unix, SQL Developer, SQL Server 2005, SQL

Confidential, San Ramon, CA

Sr. QA Engineer

Responsibilities:

• I was in SDP system test team and it interacts with more than 20 interfaces.
• Involved in testing of multiple releases of Light speed (R4 to R7) which provides various advantages with superior speed to market with exciting, market-changing services, and it plays a vital role in today’s telephone and cable TV networks in US.
• Participated in business requirements and technical requirements (UR&D) review sessions.
• Reviewed System Feature Design (SFD) and Interface Agreement (IA) documents.
• Involved in creation of Test Plan and Test cases.
• Involved in preparation of Test data required to verify Positive, Negative scenarios.
• Involved in Progression testing, Integration testing, Regression and System testing.
• Organized Live Bridges to trouble shoot Confidential products.
• Provided on-call support for OMS, AMSS, CRM (Clarify) and ACS groups.
• Worked with SILL lab team to activate all networking (G2, STB, IPTV, HISAA, VOIP, XACCT)
• Validated internal flow of the transactions by capturing transactions logs.
• Execute the Test Cases to validate Actual Test Results to Expected Results and ensure the Test Requirements are met.
• Validated the VOIP number which is the simulated one when send through OMS order. I validated the number through the IVR (Interactive Voice Response) interface. When the VOIP is passed through this interface then we get the dial tone.
• Validated EMBUS (Message broker) communication between SDP and backend.
• Worked with the Environment support team to establish Testing Environments and resolve issues with the environments before the start and during execution.
• Tested development fixes for production issues.
• Involved in defect meetings to explain and prioritize the issues to development teams.
• Conducted Smoke Testing for overnight builds and reported the critical issues to the developer.
• Tested the Functionality, GUI and Usability of TNC. Created automation scripts to verify the on-screen values and images, validate network outage tickets and reports, and integration between TNC and Remedy using HP’QTP.
• Used Data-Driven and Modular HP’sQTP framework to create automation scripts.
• Accelerated testing cycles by scheduling and running HP’s QTP tests automatically and unattended.
• Involved in documentation as to how to maintain and run scripts for future enhancements.
• Written the test cases for most of the modules of the application.
• Constantly involved in the team to adopt QA testing standards.
• Logged and traced defects using HP’s Quality Center.
• Attended weekly status meetings.
• Interacted with developers to resolve technical issues.
• Detected defects communicated to the developers using bug reporting tools and tracked the defects during testing cycle.

Environment: HP’s Quality Center, MQ-Series, OMS, AMSS, CRM, G2, STB, IPTV, HISAA, VOIP, XACCT, Java, J2EE, WinNT, UNIX, Oracle, SQL, TOAD.

Confidential, Phoenix, AZ

Test Engineer

Responsibilities:

• Reviewed and analyzed User Requirements.
• Collected required Test data.
• Reviewed test cases stored in Quality Center.
• Performed User Acceptance Testing of the application.
• Executed test cases manually as well as using automation tool HP’s QTP.
• Added/Modified VB scripts as per the requirements.
• Documented actual test results in HP’s Quality Center and compared against expected results.
• Reported and documented testing issues that came across during test execution.
• Extensively used HP’s Quality Center to review and update the status of entire testing process.
• Reported defects using HP’s Quality Center and updated status accordingly.
• Defects were tracked and prioritized using HP’s Quality Center.
• Did some minor work with SQL and Oracle database to facilitate testing.
• Worked with the environment support team to resolve environment issues that came up during testing.
• Reported software defects to developers and make sure the bugs are fixed.
• Participate in product review and project update meetings.
• Provided project test status on a regular basis.

Environment: Windows, Siebel 7, HP’s Quality Center,HP’s QTP, J2EE, SQL Server

Confidential, Seattle, WA

QA Engineer

Responsibilities:

• Reviewed and analyzed Functional Requirements and Use Cases.
• Developed test plans, test cases and expected results based on functional requirements and Use Cases.
• Tested Ecommerce Web application where a customer selects the cell phone and takes the service as per customer’s wish. This is also B2B application.
• Gathered test data required for test completion.
• Tested the Transactions (buying ring tones, wallpapers, games etc.) using the prepaid Simulators.
• Involved in testing and validation of wireless data (MMS and SMS).
• Validated the dial tone for each simulated cell phone and checked with the IVR interface whether the phone is having dial tone or not .
• Collected approvals from business analysts and developers for planned test cases.
• Executed test cases manually and documented the test results in HP’s Quality Center.
• Used Gray box testing technique to validate product.
• Worked with the environment support team to create testing environments and resolved environment issues that came up before the start and during test execution.
• Involved in Functional, Integration, System and Regression testing of the application.
• Test cases were documented and executed through HP’s Quality Center.
• Documented actual test results in Quality Center and validated to expected results.
• Performed Regression Testing on different builds using HP’s QTP.
• Performed Positive and Negative Testing on the application.
• Tested Web Services in XML, WSDL and SOAP.
• Performed backend validation using SQL.
• Reported, documented and resolved testing issues that came across during test execution.
• Extensively used HP’s Quality Center to review and update the status of entire testing process.
• Validated all XML input and output logs in the UNIX environment.
• Created Test cases for functionality, GUI and User Acceptance Testing.
• Participated in product review and project update meetings.
• Executed the test cases based on requirements and the defects were reported in Quality Center.
• Defects were tracked and prioritized using HP’s Quality Center.

Environment: HP’s Quality Center, HP’s QTP, XML, SQL, UNIX, Windows, Web Sphere, WML, WAP, XHTML, XSL, SSL, SOAP, WSDL, MS SQL Server, J2EE

Confidential, Salinas, CA

QA Engineer

Responsibilities:

• Reviewed SWDD and Technical specification of the project to prepare Test plan and Test Cases.
• Communicated with Business Analysts, when the requirements were not cleared or covered.
• Developed test plans and test cases. Created & executed test cases, reported bugs, coordinated with project members to resolve issues.
• Involved in Functional, Integration, System and Regression testing of the application.
• Validated all XML input and output logs in the UNIX environment.
• Analyzed the results for bottlenecks and checking the system database for validation and verification.
• Executed the Test cases based on Business requirements and the defects were reported in Test Director.
• Software product management and tracking is done using Test Director.
• Developed test cases using Test Director.
• Validated the data with SQL in backend database.
• Extensively used SQL queries to perform various operations on the Oracle backend.
• Coordinate and interact with developers as needed to isolate root cause of defects by conducting meetings to resolve the open issues.
• Presented Bug status reports, defect age reports in weekly team meetings
• Participate in product review and project update meetings.
• Implement upcoming changes in test strategy adapting fast to a new requirements and demands.
• Set-up and executed test scenarios for regression testing as and when new builds were rolled-in.
• Reported software defects to developers and make sure the bugs are fixed.
• Interaction with the deployment team to schedule the builds for bug fixes of the modules.
• Provided project test status on a regular basis for different services on various releases.

Environment: J2EE, SQL, SQL Server, Web sphere, UNIX, HTML, Test Director, JAVA