SUMMARY

• Accomplished network engineering leader, Test Delivery Manager wif 20 years of experience in software R&D and telecom industry
• Solutions - driven professional wif extensive experience in R&D engineering, delivery management and test governance
• Specialized in Performance, System and System Integration Tests of Telecom Products
• Strong people management skills as second line manager
• Perform critical and complex engineering activities and provide advice
• Conduct reviews and assessments on the quality and suitability of a range of projects
• Provide assistance to Verification and Validation activities, including scoping, planning, reviewing, provide recommendations and contribute to the system acceptance
• Apply Engineering knowledge and experience to identify risks and uncertainties and manage them accordingly in the system product life cycle
• People management, motivate and mentor developing engineers
• Scoping and planning how engineering tasks will be completed in order to meet necessary engineering outcomes and schedules, including making risk-based decisions on what tasks receive priority of effort
• Authoring and reviewing test/trial test instructions and test reports
• Authoring and reviewing formal engineering reports such as technical investigation reports
• Organising and co-ordinating test activities
• Organising and leading stakeholder meetings
• Authoring and reviewing engineering plans

TECHNICAL SKILLS

Enterprise Technologies: FTTx, HFC, Network Traffic Emulation, Telecom, Routing & Switching Protocols, TMN, NMS, EMS, FCAPS, OSS, BSS, VPN, Triple Play.Platform testing on Linux/UNIX, Windows.

Network Devises: Network Traffic Emulators (IXIA devices, Spirent Smartbits)

Network Switches: Routers (Cisco Cat 6500, Cisco 7200, Cisco PIX, ERX)

Packet Analyzers: (Sniffer s6040, Etheiral, Wireshark)

VoIP: Gateways/Gatekeeprs (VocalTec Gatekeeper & Gateways, Data Kinetic SIU)

Productivity Tools: Microsoft Project, Visio, Atlassian Confluence & JIRA

Version Control systems: Perforce, IBM Rational Clearcase, Subversion SVN

Defect tracking systems: Serena TeamTrack, Cisco DDTS

PROFESSIONAL EXPERIENCE

Test Delivery Manager

Confidential

Responsibilities:

• Prepare and execute System Integration Test Strategies
• Manage test delivery projects for network releases
• Manage the resource allocation for the NTF (National Test Facility) test release trains
• Track and report the financials for NTF releases to corporate finance and business teams
• Act as delivery manager for the releases through PI planning, iteration plans, maintain scrum boards and other agile practices
• Participate in governance activities wif the cross functional teams such as Business, PMO, Operations, Deployment, Integration Engineering and Integration & Configurations and vendors
• Generate the test reports for the completion of test program
• Participate in defect management in coordination wif defect managers

Sr. Manager, System Test

Confidential

Responsibilities:

• Prepared and executed System Test Strategies and test plans
• Planned, managed the Software System Test Projects across the product lines of the organization whose R&D teams are spread at 4 R&D centers (France, Sofia, Belgium and India).
• Reported the project status wif dashboards
• Chaired various meetings wif project status wif project team, senior executive management & cross functional leaders
• Reviewed the test artifacts, specifications, scripts, test results etc.
• Managed 18 team members by providing regular written & oral performance feedback, performance reviews, managing resource aspirations, managing day-to-day conflict & managing resource allocation and supervision. Team consisted of roles including test managers, testing leads, technical leads and testers

Sr. Development Manager cum Engineering Site Manager

Confidential

Responsibilities:

• Lead the Singapore R&D as Engineering Site Manager
• Managed Engineering operations involving Software Development, SQA (Software Quality Assurance), Hardware (FPGA) & Technical Writing teams
• Aligned and coordinated strategies wif Product Management and peers in other functions like sales, manufacturing, tech support and marketing
• Achieved Engineering releases as per product roadmaps, engineering processes and standards
• Managed and control division’s budget wif AOP (Annual Operating Plan) for USD 2M OpEx and USD 1M CapEx
• Managed 34 team members by providing regular written & oral performance feedback, performance reviews, managing resource aspirations, managing day-to-day conflict & managing resource allocation and supervision. Team consisted of roles including project managers, test managers, technical leads, testing leads, developers, testers and technical writers

Engineering Director, QA & Solutions Delivery

Confidential

Responsibilities:

• Responsible for overall software quality directives across product offerings of the company, directly reporting to VP Engineering at US office
• Contributed in additional roles for the job in a start-up environment as Technical Service Deployment Manager across South Asian countries (India, Malaysia, Indonesia, Philippines, Thailand) deploying and supervising the services at leading telco networks.
• Accomplished successful UAT tests wif test teams from client telco
• Lead SQA test team to operationalize the test strategy
• Created Test Strategy, Master Test Plan, status reports
• Managed 8 team members by providing regular written & oral performance feedback, performance reviews, managing resource aspirations, managing day-to-day conflict & managing resource allocation and supervision. Team consisted of roles including testing leads and testers
• Managed enterprise releases (FastIron, CES & CER platforms) and service provider (NetIron MLX & BigIronRX platform) QA test teams
• Planned, Budgeted and set-up a new test lab at Bangalore CoE (Center of Excellence)
• Represented Test team in review of Project Plans, Product requirements, design & test strategy discussions
• Worked closely wif Development, Product Management teams to determine the scope and type of testing to be conducted
• Planned test validation activities like test planning, test cases review and execution
• Managed 12 team members by providing regular written & oral performance feedback, performance reviews, managing resource aspirations, managing day-to-day conflict & managing resource allocation and supervision. Team consisted of roles including testing leads and testers

Sr. Software QA/Test Manager

Confidential

Responsibilities:

• Managed test program wif portfolio of Projects of IxLoad, IxNetwork, IxVPN, IxDiagnostics, IxLicensing for software test releases
• Tracked and maintained the dashboards to track up-to-date status of the running projects
• Chaired the cross-functional meetings on weekly basis
• Designed and lead the development of automated framework
• Key driver in establishing the Software Test processes and methodologies, practiced and adopted Agile development model, product gate processes
• Managed 74 team members by providing regular written & oral performance feedback, performance reviews, managing resource aspirations, managing day-to-day conflict & managing resource allocation and supervision. Team consisted of roles including test managers, technical leads, testing leads and testers
• Created Test Plan, Test Case for assigned features on Sniffer Distributed s6040 & Visualizer
• Reviewed the Test Plan, Test Cases of Testing Team Internally and contributed wif review comments to improve test coverage.
• Execution of the Test Plan, Cases and bug reporting, bug verifications
• Created test scenarios/setups using IXIA & Spirent Traffic emulator in R&D lab environment

Sr. Software Engineer

Confidential

Responsibilities:

• Enhanced & developed transferable skills in multiple roles of dis start up environment: as Software Tester, IT support, CMMI core team member & level 3 tech support as Cisco TAC member.
• Contributed in Cisco TAC (Technical Assistance Center or Technical Customer Support) for entire EM-Factory product line wif impressive response & resolution time to customers worldwide.
• Created software validation strategy, plan & test cases as per organization’s quality standards. Exercising the planned test coverage on software products. Creating end-to-end test setup.
• Reviewed the Test Plan, Test Cases of Testing Team Internally
• Created test setups using Cisco PGW, Cisco SimCafe & MIMIC for:
• NMS/ EMS systems wif Cisco Voice solution
• Cisco PGW, MGCP implementation
• FCAPS, fault management, OSS, BSS
• Enhanced skills in network and system administration wif international voice career operations of H.323 network, service provider in NOC.
• Administered complex network, system & multi-vendor ISP/ILD production environment.
• Setup and maintained production VoIP carrier & ISP network at NOC. Involved in the testing of the network and the services wif the international & national Telco’s according to the inter-connect agreements