We provide IT Staff Augmentation Services!

Quality Assurance/tester Resume

2.00/5 (Submit Your Rating)

St Louis, MO

PROFESSIONAL SUMMARY:

  • Deadline oriented Software Tester with more than 12 years of experience in Manual testing (Functional, UAT, End to End, Regression) and knowledge of automation testing along with production support.
  • 7+ years of testing experience with one of the best telecom operators.
  • Proficient in developing and executing high quality Test Strategy/Test Plans, Test suites, Test Scenarios, Test cases, test data, test scripts and test metrics/dashboards.
  • Strong Defects Reporting, tracking/monitoring skills and following Bug Life Cycle.
  • Excellent Experience working in fast - paced Agile/Scrum and Waterfall environments.
  • Experience in performing API testing, REST service testing, Web Service Testing via SOAP UI & POSTMAN.
  • Knowledge of automation testing via Selenium.
  • Experience in using Web-debugging tools like FirePath and Firebug for finding element locators.
  • Exposure in all aspects of SDLC such as Analysis, Planning, Developing, Testing and Implementing along with Post-production analysis of the project in UAT/SIT Environments.
  • Extensive QA Testing Knowledge in Telecom (Fiber Planning & Design, Location & Service qualification) Domain.
  • Strong experience in various testing tools like HP ALM, TDP and Jira.
  • Extensive Testing Knowledge of UI systems along with Backend applications.
  • Having rich experience of working with Windows Desktop.
  • Basic Java knowledge (Data Types,, Decision making, Operators, Arrays)
  • Integration of Selenium with TestNG.

SKILLS/HIGHLIGHTS:

Microsoft Office: API Testing, SOAP UI, POSTMAN

Environment: Agile, Scrum, Waterfall

Languages: Unix, Linux, HTML, BASIC SQL

Testing Types Experience: Manual Functional, API Testing, Regression, UAT, End to End

Bug Tracking Tools: HP ALM, JIRA, Itrac, TDP

Operating System: Windows 10/8/7/Vista/XP, Windows Server, iOS, Android, Unix/Linux, MAC

Automation Tools: Selenium Web Driver Excel, Word, Outlook, PowerPoint, FrontPage

Other Apps: RESTClient, VMWare, Eclipse

Telecom Systems: Location and Service qualification, Fiber Planning & Design

WORK HISTORY:

Confidential, St Louis, MO

Quality Assurance/Tester

Responsibilities:

  • Gathering and Analyzing requirements with the business team.
  • Estimating Testing work and billing of each resource in a team..
  • Grooming User Stories to offshore team members.
  • Train & mentor new testers on testing procedures, application knowledge and company policies.
  • Creating and executing manual & automated test cases/scenarios.
  • Performs tests including functional, integration, and regression.
  • Managing test work (Testing proof, Test documents, Test cases scripts etc) in JIRA, HP ALM & TDP.
  • Defect Management (Create, retest and closing bugs).
  • Providing test support to UAT and End to End teams.
  • Sanity in the production environment after each deployment.
  • Hands On experience on Selenium.
  • Participating in a deep dive meeting with clients after every release.
  • Analysing performance & quality of test results and presenting test reports to project stakeholders.
  • Creating test strategies for manual execution and automation scope in collaboration with team members and business partners to ensure test coverage.
  • API testing via SOAP UI and POSTMAN.
  • Discussing the US requirements & Daily Defects with Developers & system Engineers to understand and find a fix to solve the issue.
  • Attending Daily Standup calls, Grooming sessions and Agile Scrum calls as a Test LEAD.
  • RESOURCE Management.
  • Data setup in test DB’s in order to support E2E teams for their testing.
  • Coordinating with all stakeholders to get approvals of all change requests for server maintenance work.

Environment: QA, SOAP UI, SQL Developer, HP ALM, JIRA,POSTMAN, UAT, IST, Production, X-path, Windows, Basic Java knowledge (Array, data Types, Arithmetic Operators, conditional operators), Selenium knowledge, TestNG knowledge,Test Planning, Test Execution, Defect management, Sanity testing. WebDriver, FRVT, WALDO, FPA (Fiber Planning & Designing tools).

Confidential

Production Support Engineer

Responsibilities:

  • Provided Support to live servers.
  • Worked on broadband & Mobile internet services - GPRS, 2G, 3G & LTE
  • Worked on a ticketing system (BMC Remedy Tool) and resolved them within SLA.
  • Health Check-up of all live servers.
  • Worked on an Alarm Monitoring tool.
  • Directly worked with Clients and addressed their urgent issues.
  • Provided support during new features deployment and tested before making them live.

Confidential

Production Support Engineer

Responsibilities:

  • Provided Support to live servers.
  • Worked on Value Added and HSIA services - SMS, MMS, GPRS.
  • Worked on a ticketing system (BMC Remedy Tool) and resolved them within SLA.
  • Health Check-up of all live servers.
  • Worked on an Alarm Monitoring tool.
  • Directly worked with Clients and addressed their urgent issues.
  • Provided support during new features deployment and tested before making them live.

Confidential

Surveillance Engineer

Responsibilities:

  • Tower Management & Monitoring of all infrastructure alarms, Tracking of all sites outage in an excel sheet.
  • SLA monitoring and controlling of INDUS OME and SME vendors.
  • Generation of MIS reports for KPI monitoring.
  • Create the Tickets for incidents, Track the Tickets & Follow up the changes associated with those tickets.

Confidential

VAS Content Tester

Responsibilities:

  • Worked on 2G Mobile Services.
  • Tested VAS contents and deployed them in productions - Wallpaper, Animations, Ringtone, Games, Colour-Logo on the Confidential mobile portal.
  • Coordinated with the content providers (Vendors) for their banner promotions, content placement.
  • Monitored and analysed placement of content/data on the portal each day.

We'd love your feedback!