SUMMARY

• Confidential has 9+ years of experience in IT industry with domain expertise in Insurance and Telecom. Hardworking and focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks dedicated to business success.
• Worked extensively in developing Test Strategies, Test Cases and Test Procedures Business Requirements, Test Case Execution, and Test Case Review, Defect logging, Generating Test Reports and uploading requirements.
• Extensive experience in Device Testing (IOS, Android, Windows platform), System Testing, Integration Testing, Functional Testing, Sanity Testing, Adobe Reporting, API Testing, E2E, Accessibility, Progression testing and Regression Testing.
• Expertise includes Windows Operating Systems, Quality Center, iTrack, TDP, Postman, Firehose, Agile Craft, iTrack, JIRA and Rally
• Lead and execute test cases for functional, system integration, Regression, Smoke Testing create and manage defects.
• Experience in automation testing using Selenium, Katalon, Automatics.
• Extensive experience in developing Test Plans, Test Cases, Test Scenarios, Test Scripts, Test Reports.
• Work closely with product developers to get faster, bug free and quality releases. Also have good communication, leadership and meticulous skill, which will prove to be valuable assets to any Organization's.
• Good knowledge in handling tools like Automatics, Katalon, Selenium WebDriver and Appium (Native Automation Testing).
• Strong analytical and product management skills including a thorough understanding of how to interpret business needs and translate them into application and operational requirements.
• Thorough understanding of the SDLC with proficiency in all phases of software development life cycle including Planning, Mapping Business Requirements, Technical Documentation, Design, Development, Integration, Testing, Deployment and Troubleshooting
• Excellent written and verbal communication skills including the ability to discuss issues and concepts with technical and business personnel.
• Excellent learning of new technology/Skills, documenting them and passing on to the other resources to the team.
• Well versed with Waterfall, Agile iterative, SAFe methodologies

TECHNICAL SKILLS

Operating Systems: Unix, Windows 98/NT/2000/XP/7/10, Linux

Languages: C, C++, Javascript, Visual Basic, C#, PL/SQL, HTML, JAVA(Core)

Databases: Oracle 9i/10g/11g, PLSQL, MS SQL Server, MS - Access

Tools: & Utilities: HP ALM (Quality Center), Fire Bug, Rally, SWITT, JIRA, TDP, Toad, Putty, SQL Developer, Eclipse, Sprinklr, Selenium, Postman, JIRA, Datastage, iTRack, Automatics, Katalon, Splunk, Firehose, ELK, NVDA, AXE

Domain Knowledge: Insurance, Telecom, Health

PROFESSIONAL EXPERIENCE

Scrum Tester(SDET)

Confidential, Plano, Texas

Responsibilities:

• Understanding the requirement from Business Perspective and analyzing the scope and providing estimation for it.
• Requirement Analysis for high level and design level planning.
• Writing test cases and having peer review of it.
• Involved in Internal/External/Client/Stakeholder reviews.
• Analyzing CRs in every release and circulate the related changes impacted by CR to the team.
• Extensively involved in test execution activities.
• Maintaining Execution Status report.
• Involved in Multi Browser/Device testing and follow the established process for defect tracking and reporting, including logging defects in a detailed and reproducible way.
• Developing and maintaining the test plans and detailed test scripts. Creating and maintaining the test strategies, test plans, test cases, and product release reports for products and/ or internal applications.
• Maintaining Issue logs for functional and Business Requirements.
• Identifying “Suitable Test Data” for execution of test cases and criteria.
• Working with data team to create data pertaining to specific requirements.
• Deployment of code using Jenkins and executing builds to ensure that the code is pushed on respective environment.
• Analyzing the AID (Application Interface Document) to create specific request for API to test.
• Validating the response of API’s with the AID using Postman.
• Checking for errors logs on Splunk and Elastic tool using id’s generated for specific microservice to validate the cause of end point failure.
• Executing regression scripts on Katalon maintaining the regression suite pass and failed case report.
• Full Client facing profile as Native, Integration, Functional and Automation Tester.
• Involved in meetings with project stakeholders to understand and analyze the requirements and design of all the deliverables.
• Extensively involved and hands on experience in native testing for IOS and Android device.
• Creating and reviewing all the test deliverables (test cases, test reports, defect log reports and send it to client.
• Analyze system and application feasibility towards accessibility implementation.
• Perform ADOBE analytics testing based on requirement.

Reporting Analytics

Confidential, Chandigarh, PB

Responsibilities:

• Documentation of reports (Weekly/Monthly) on Service Assurance and Service Delivery Applications for Business Stakeholders; Reporting of the Data for Management
• Auditing the Systems Latency by creating Weekly and Monthly Reports· Capacity Planning Reports generation to analyze the CPU Utilization and the time taken by each individual process
• Analysis of the Reports generated for the Various Service Delivery and Assurance Applications to identify the users for Slow response Time(Latency Issues); Creation of Threshold Reports
• Managing and assisting the process of M&P creation with Dev and PAS and getting the Auto Ticketing Set to get the alerts
• Working with ITO on the Recording, Validation (QAT and PROD), Scripting and Template Creation
• Creating Trouble Tickets for Latency Issues, Missing Data and other issues using WebPPM and USH ticketing systems
• Providing detailed analysis and reports for PRE and POST Releases of various Service Delivery and Assurance applications
• Communication with the Dev teams to get the Tickets resolved; Managing the Incidents and escalating the issues

Developer

Confidential

Responsibilities:

• Requirement gathering and Analysis, Code fixing, Defect fixing, Unit Testing, System testing, Customer testing and Test case preparation.
• Worked on the LSP and ELS Application for Template Generation, Creating Scenarios to test and creating accounts.
• Worked as JRules and Templates Developer for Updating Templates, Rules Authoring, Testing for different Agreement Letter Packages
• Apart from the SDLC processes, played the role of Configuration Leader and Defect Prevention Group member.
• Worked as Team Lead when senior members were either on Leave/Onsite.
• Handling of the Template Admin App to update the templates and check-in the changes made· Direct Interaction with Client for any Queries related to Deliverable
• Work as a Release Coordinator for all the major releases.

.NET Developer

Confidential

Responsibilities:

• Requirement gathering and Analysis, Code fixing, Defect fixing, Unit Testing, System testing, Test case preparation.
• Worked on Infragistics Upgrade (IE8 and IE9 resolution)MFS Screen Designing and Coding
• Worked as VB.NET resource for a small duration to make the changes on Policy Decisions, Claim Decisions, Billing Decisions, Reporting Decisions (All States)
• Worked on the Automation tool for the Upgrade built on VB.NET understanding the NGA Framework (Business Objects, Enums, Edits, Business Services)
• Worked as Team Lead when senior members were either on Leave/Onsite.
• Direct Interaction with Client for any Queries related to Deliverables and end-to-end delivery of the patch with bugs and defects resolution.
• Trained on Silverlight (for 10 days), NGA Framework and Self trained on HTML 5.0.

.NET Developer

Confidential

Responsibilities:

• Requirement gathering and Analysis, Code fixing, Defect fixing, Unit Testing, System testing, Test case preparation.
• Worked as .NET resource for a small duration on the migration of Code and Testing for .NET Application for HRA Module