PROFESSIONAL SUMMARY:

• Over 20 years of experience in the IT Industry specializing in the areas of QA&PM
• Specialized in the areas of Retail System like POS, and Ecommerce
• Worked on backend testing using SQL queries in Oracle.
• Performed testing on multiple browsers, mobile phones, and iPads
• Extensive experience and knowledgein carrying out Functional Testing, GUI Testing, System Testing, Integration Testing, Validation Testing& Regression Testing of Client/Server & Web based applications on Windows through waterfall and agile methodologies
• Strong skills in performing Manual, Mobile & Regression Testing by developing test strategy comprising of test plans, test cases, test scripts, and Testing methodologies
• Experience in industry standard methodologies like Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) using Waterfall and Agile Model using SCRUM methodology
• Ensured quality of delivered software using HP Quality Center, Clarity, and Change Control versioning tools
• Expert in analyzing, creating, tracking, and maintaining defect logs using Quality Center and Jira.
• Excellent Coordinating with different internal and external teams for resolving problems
• Managed risk and took appropriate steps for resolution of the risks
• Tested WebServices /XML / SOAP and RESTFul services using SoapUI

TECHNICAL SKILLS:

• TFS, Power BI, Service Now
• ALM HP Quality Center
• LoadRunner (), Oracle, SQL
• SQL*Plus, SunOS 5.8, UNIX shell script
• Exceed, HTML, MS Office Suite
• MS Office Visio, Harvest
• Maestro, VersionOne, Teradata, Soap UI

PROFESSIONAL EXPERIENCE:

Confidential

Sr QA Tester

Responsibilities:

• Led the ST and UAT testing effort for the Client Web based application.
• Black and White Box testing as well as updating the Regression Suite after each release
• Backend and Database testing using the Oracle Database.
• Created test data for Dev and UAT.
• Tested the application when new changes went into Production.
• Updated Regression Suite testcases after every release

Confidential

ETL Tester

Responsibilities:

• Testing Source to Target changes
• SSIS (Database) and SSRS Reporting Testing, Power BI, Adhoc, Regression, and Production Testing
• Creating test cases, defects, updating story state using TFS
• Creating and running change requests in Service Now
• Production Support

Confidential

POS Testing Consultant

Responsibilities:

• Tested the business application for the Point of Sale, Back Office portal and Central Office
• System integration testing for Private Label Credit Card, Retail Specific Gift Card and Merch Credit
• Hands on experience with Mobile POS and Fixed POS
• Worked on test design and test creations for new requirements and CR
• Expert handling multiple brand labels for big retail corporation.

Confidential

JP Morgan Chase

Responsibilities:

• Tested the business application based on requirements
• Executed end to end user interface test cases
• Logged defects in Jira based on issues with interface testing
• Closely working with BA and Business stakeholders to
• Validation testing on 3rd party software like Trillium and BMW for banking application
• Created test data and validated its flow

Confidential

IT Quality Assurance Analyst

Responsibilities:

• Conducted validation testing on different mobile and web platforms.
• Testing included both front - end and backend utilizing Microsoft SQL Server for writing and executing SQL queries.
• Worked extensively on testing various Order Management functionalities like orders, parties, catalogs, shopping cart, payments (ProPay), shipping, hostess portal, consultant portal, employee back office, retail portal, and email services (Ctrac)..
• Prepared test plans, testing timelines, requirement traceability matrix, and test status reports.
• Led and Coordinated system integration testing, user acceptance testing, and post production testing.
• Used Microsoft TFS for defect tracking and management.
• UsediMacrosto automate web testing, to record and replay repetitious work.

Confidential

IT Quality Assurance Analyst

Responsibilities:

• Experience in all phases of Software Development Lifecycle (SDLC) and Software Test Lifecycle.
• Good Knowledge and experience in Manual Testing, reviewing the Business Requirement Document (BRD), Functional Specification Document (FSD) and preparing Test cases, Test Plan and Requirement Traceability Matrix (RTM)
• Added Requirements and Test Cases in ALM. Completed Requirement Traceability in ALM by mapping the Requirements to the related Test Cases.
• Tested Mainframe Files and Screens
• Tested application across multiple phases of testing - Integration, System, and Regression.
• Used SQL queries to validate data in QMF a Query tool

Confidential

IT Quality Assurance Analyst

Responsibilities:

• Worked on the Regression Suite for the Supply Chain Inventory MgmtApplication using ALM - Quality Center and Jira for new stories.
• Validated Web Services, POS, Mobile, and Backend testing in an agile setting
• Involved in WebServices Testing using s0apUI tool. Validated request and response XML
• Tested the Inventory, Improved warehouse complete workflows from ordering an item to settling of checks through different modes of payment and generating reports.
• Tested different functions of the Glasstrack Desktop, WTS, and Glasstrack POS System like Invoicing, Scheduling, Payments, Inventory Management, Facility Management, Inbound, Outbound, and Buyouts scenarios.
• Tested the application for functionality, UI - Design, Volume, Stress level Testing, and boundary Testing.

Confidential

IT Quality Assurance Senior Analyst

Responsibilities:

• Led projects for delivery of system Testing including requirements, Test Design, System Test, B2B, UAT, ESB, Citrix, hot fixes including post implementation cycle
• Perform quality control Testing for Customer Care and POS applications on desktop and mobile
• Validate Web Applications, Non-Web Applications and GUI Testing
• Tested different functions of the POS system like Payment Gateway Processing, Sales, Return & Exchange scenarios, Performance, Negative Scenarios, Managing Promotions and Discounts, Security & Regulatory Compliance
• Tested Direct and Indirect POS Vendor Flows on Tablet and Desktop.
• Responsible for creating and executing regression Testing, assisting in UAT Testing and Production Testing.
• Telecom business knowledge Testing the Customer Care Application Systems for Verizon using Quality Center as the repository for the Test Management and Defect Tracking Tool.

Confidential

IT Test Manager Support

Responsibilities:

• Co-ordinated test efforts of cross-functional Testing teams and offshore test management teams in Switzerland.
• Created SIT, UAT, Test Execution Plan and Test Closure documents
• Ensured all Testing engagements completed within project timelines
• Conducted biweekly status reviews with the cross functional teams on Testing progress.
• Ensured all incident tickets, support tickets, conigma tickets are resolved on time.
• Provided weekly Testing status report to the Leadership.

Confidential

IT Quality Assurance Senior Analyst

Responsibilities:

• Lead projects for delivery of system Testing including requirements, Test Design, System Test, B2B, UAT, ESB, Citrix, hot fixes including post implementation cycle
• Develops and maintains test scenarios and end user test scripts to verify new functionality performs as designed and meets customer needs
• Responsible for insuring software releases and documentation meet requirements are installed correctly, and execute with quality
• Validate Web Services and Non-Web Services, GUI Testing
• Responsible for creating and executing regression Testing, assisting in UAT Testing and Production Testing.

Confidential, Columbus, OH

Quality Assurance Lead/Beta Configuration Manager

Responsibilities:

• Coordinated and assigned work to about 8 to 10 testers as a Lead for the Defect Testing Team
• Analyzed business and software design requirements to derive test plans, test cases, procedures, and expected results for Testing of UNIX/ORACLE based sales and service center.
• Developed Oracle SQL test scripts from test procedures and expected results and executed them in various test environments.
• Performed manual Testing and Responsible for backend jobs of the client server based applications in UNIX and Windows environment using Harvest and Composer and automated Testing tool, Testing methodology - HP Mercury Quality Center / Test Director.
• Performed data verification, data validation and data compare on ETL processes.
• Gained experience Testing Oracle forms for functionality, navigation, business logic, layout, data manipulation and data validation.
• Developed Teradata and Oracle Structured Query Language (SQL) test scripts from test procedures and executed them with Oracle's SQLplus
• Extensively performed integration Testing, regression Testing, functional Testing, black box Testing, white box Testing, system validation Testing, and load/stress/performance Testing using Oracle databases.
• Managed and controlled over 20 Beta Testing Environments thru Harvest Repository.
• Conducted daily stand up meetings between QA and Developers.

Confidential

Senior IT Developer

Responsibilities:

• Managed and led various projects for iMedia using Clarity Workbench and ESDm processes.
• Server Migration - Moving over 40 databases from 8 to 9i.
• Developed UNIX shell scripts for loading the data.
• Converted business requirement documents into detailed technical specifications for various projects.
• Created detailed technical support document for Production Assurance group.\
• Created detailed test case specifications based on requirements, design, and functional specifications.
• Managed five Server Migration projects to upgrade Web databases from Oracle 8 to Oracle 9i.