SUMMARY:

• 18 - year history of progressive leadership and technical achievement
• A versatile and accomplished senior Information Technology professional with extensive experience possessing advanced knowledge and skills in continuous process improvement, business system analysis, requirement definition, project and quality management, testing and maintenance of complex mainframe, client/server, mobile and web-based enterprise-wide software applications.
• Am reliable, precise technical leader skilled at developing cross-functional teams and forging positive relationships with customers, peers and senior management.

HIGHLIGHTS OF EXPERTISE:

QA Program, Project and Test Management Process Improvement

TECHNICAL PROFICIENCIES:

QA Automation: Test Automation Frameworks, POM, Selenium Web-driver, TestNG, Maven, GIT, Jenkins, JMeter, Visual Studio Test Professional, Veracode, HP (Load Runner, Quality Center/ALM, QTP/UFT, Coded UI, SAOPUI, IBM Rational Functional Tester, Wave 508C

Platforms: Unix, Windows 9x/2000/ NT/XP/2003, Windows 7/10/12, Web Services, Azure

Tools: Microsoft (Office, Project, Publisher, Visio), Adobe Acrobat, Eclipse, IntelliJ, Ant, SharePoint, API (HTTP, Rest), Postman, Fiddler, Atlassian Jira & Confluence, Visual Studio, Docker, Kubernetes, Containers, Toad, Putty, Visual SourceSafe/Interdev, Doors, Requisite Pro, Remedy

Databases: Oracle 8.x/9/11g, Sybase, MS Access, SQL Server 7.0, MySQL, Siebel 7, MongoDB

Languages: SQL, Java, XML, SOAP, Java Script, VB Script, Visual Basic 5.0, .NET, PL/SQL, Korn Shell scripting, HTML, DHTML, COM/DCOM, UML, ASP, J2EE

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Automation Architect/Manager

Responsibilities:

• Manage project teams, ensure automation coverage and optimized technologies used across the product line
• Create QA architectural diagrams in Visio and presented to Confidential leadership and vendor management
• Develop and presented metrics such as lead time, defect detection rate, defect escape rate and
• Develop QA short and long-term roadmap that aligned with the company and other departmental objectives
• Implement BVT in DevOps process on all product line component deployment pipelines
• Improvise unit test coverage, review process and advocated its importance in SDLC
• In corporate automatic creation of tasks for stories and defects for tests in Jira
• Run daily triage call and lead daily automation call which are crucial to keep product delivery on track
• Participate and provide QA approval to software releases on monthly Go/No-Go calls
• Support vendor transition by conducting overview sessions, thorough planning and providing QA guidance

Automation Lead/Manager

Confidential

Responsibilities:

• Merged several product frameworks into one utilizing all the common methods and components effectively
• Manage the ever-growing maintenance burden of a vast sophisticated UI/API based automation framework
• Techniques to leverage test group methods and atomic tests and methods for limiting code and maintenance
• Effectively manage a team of 12 automation engineers and 2 production support test engineers
• Guide process improvements: automated unit testing, BVT and DevOps automation
• Provided timely, honest and valuable opinion to Confidential management about intricacies in QA department
• Involved in selecting QA personnel and handle any disagreements without compromising product quality
• Research new tools/software in the market, develop POCs and bring world class solutions to Confidential
• Played integral role in successful CRM and Azure migration efforts. Received bonus twice as an appreciation
• Built a program that scrapes build numbers from all environments across products and uploads the HTML page to confluence daily; is used by Confidential and the vendor to determine and mange build deployments

Automation Lead

Confidential

Responsibilities:

• Designed and built robust POM-JAVA-Selenium automation framework for products at Confidential
• Trained and built a brand-new successful Automation team and managed successfully for 5 years
• Converted manual test engineers to automation by paying attention to individual needs
• Mentored several test engineers who went ahead to acquire higher caliber jobs
• Created QA roadmap, built POCs, presented to all stakeholders, propagated the importance of test automation
• Invested my technical skillset by using open-source tools for automation & saved Confidential thousands of dollars
• Supported shift to Agile for quicker development, monthly releases, quality delivery thus happier customers
• Visited vendor in India twice to implement SAFe, plan for projects, and provide guidance with Confidential vision
• Created heat maps, segregated test effort into components, captured quality metrics & reported to management

Lead Specialist - Client Services Management

Confidential, Ashburn, Virginia

Responsibilities:

• Authored user manuals, test plans; reviewed business req’s; provided production support, and audit research
• Received Ovation award for an informative project presentation with enhancement plans
• Quality control activities - review and provide signoffs on Customer Reports, Metrics and Billing deliverables
• Assimilated Automation using Selenium in Agile framework, developed reusable components. Managed and reported impediments, participated in root cause analysis. Provided status reports to sponsors
• Managed access, migration, archival process and maintained storage as team SharePoint site administrator
• To drive continuous improvement, measure & improve processes/procedures used ITIL based best practices
• Provide backup management for compliance with ISO 9001:2008 requirements; Training process owners, coordinating corrective & preventive action plans, Internal & External audits ensuring no non-conformities.

Senior Quality Assurance Enginee

Confidential, Herndon, Virginia

Responsibilities:

• Regression on PHP based applications using QTP/UFT, tracked issues in Jira ensuring on-time delivery
• Performance testing using JMeter, 508C testing using Wave in Agile yielding high-quality product
• Interacted with clients to formulate, transmit, validate XML data; RCA to resolve data quality, integrity issues
• Performed Data testing on MySQL via Putty, data migration test from MySQL to Green Plum BI DW tool
• MicroStrategy: analyze, create & validate reports for end users. Remedy: business process improvements

Lead Quality Assurance Analyst

Confidential, Ashburn, Virginia

Responsibilities:

• Analyzed A&D documents, performed End-End & Release Implementation testing using Requisite Pro
• Parsed XML field values through ordering system to the downstream Systems and Performed Gap Analysis
• Created level of effort (LOE), duration estimates for testing and Test Matrix to verify traceability & testability
• Evaluated, proposed and designed improvements for test/delivery processes and presented the project efforts

Lead Quality Assurance Engineer

Confidential, Maryland

Responsibilities:

• Prepared and presented test strategies, reporting artifacts; coordinated test efforts; managed issues in Remedy
• Performed Functional, Negative, System validation, Regression and Performance Testing
• Used Toad to filter database & validate data integrity through layers of the application, DW & PeopleSoft data
• Performed PeopleSoft and Recruiter service applications’ UI and Data Warehouse testing using Informatica

Strategic Planning Quality Coordinator

Confidential, Herndon, Virginia

Responsibilities:

• Lead a 4-member team managing QA server, best testing approach & testing efforts by reviewing requirements
• Product support- remote configuring the customer servers, create Pocket PC installers, builds & releases
• Professional services at the client site, maintained customer access tool & provided reports to the management
• Worked on several wireless devices like PDAs, Smart Phones, Pocket PCs, Tablet PCs, and Blackberry

Senior Quality Management Analyst

Confidential, Falls Church, Virginia

Responsibilities:

• Gathered requirements to verify & resolve functional/system defects. Tools: Clear Case, Clear Quest & Doors
• Interacted with development SMEs and upper-level management, and participated in walk- through meetings
• Developed test strategy, test plan and defect management documents and used in quality management analysis