SUMMARY:

• 7+ Project Phases for Involvement Requirements Analysis, Test design and estimation, Test Planning/Execution, Software Integration testing, User Acceptance testing, Regression Testing, E2E, Testing competency development, Test Automation.
• Software professional with more than 7.5 years of experience in Telecom BSS domain working on requirements analysis, software test cycle and automation
• Experience in working as a QA Architect with strong expertise in telecom BSS applications such as Active Mediation Manager, Rating and Billing Manager, Vertex tax systems
• Strong Hands on expertise on telecom order management, rating and billing, taxation and accounting concepts
• Good Experience in providing estimates for enhancements and adhering to the execution curve owning to given LOE
• Successful experience in taking up responsibilities and coordinating planning and execution activities
• Proficient in preparing Test Strategy, developing Test Plan, detailed Test Cases, writing Test Scripts by decomposing Business Requirements, and developing Test Scenarios to support quality deliverables.
• Adept in using tools like HPQC, qTest and JIRA Align which are required for Project Life Cycle management. HPQC, Atlassian JIRA for Bug/Defect life cycle management and Defect tracking management
• Good Knowledge in Unix Shell, Perl, PL/SQL and automated testing framework automation tools
• Have been awarded the Rock Star award, Spotlighting Employee Excellence Award twice and other appreciation notes for my work
• Have worked in client location for more than 2 years with excellent Communication and Interpersonal skills
• Strong Leadership qualities and also a good team player. Believe in, loyalty to the organization is a mutual benefactor
• Leading a team of specialists in implementation and validation of project solution in functional, regression, migration, and integration environments

KEY SKILLS:

Operating System: LINUX

Automation Testing Tools: Back Office Automation tool, ATF, Badboy tool

API Testing Tools: SoapUI, Postman

Scripting Language: UNIX Shell Scripting, PERL, PL/SQL

Coverage Tool: HP Quality Centre (10.2, 11.52 HP ALM), JIRA Align

Bug Tracking Tools: JIRA

Test case Management Tools: HP Quality Centre (10.0), JIRA, QTest

Web Server: Weblogic, JBoss

Database: Oracle 10g

Product Tools: Confidential Activation Manager (CAM), Active Mediation, Rating and Billing Manager Configuration, Rating and Billing Manager Rating, Rating and Billing Manager Custom Development, Rating and Billing Manager Migration, Rating and Billing Manager ECA&Integration, Rating and Billing Manager UserInterface, Vertex tax Integrator, TOMS (Telecom Operations and Management Solutions) Framework, Product Catalog, Web Portal, Reporting.

Domain Expertise: Telecom (BSS/OSS)

PROFESSIONAL EXPERIENCE:

Confidential

QA Analyst, QA Lead

Technical Areas: Active Mediation, Rating and Billing Manager, Vertex tax integrator, Switch Control, Network Engineering, Unix Shell Scripting, Perl, Java Scripting, PL/SQL, Oracle

Responsibilities:

• Coordinated design, planning, execution and monitoring of testing engagement for client starting from provisioning until invoicing the end user
• Lead a team of 6 members in implementation and validation of project solution in functional, regression, migration and integration environments
• Worked on the E2E test framework which integrates with OSS applications like web portal, TOMS, Middleware, Switch, Engineering network elements with BSS applications like Mediation, Rating and Billing Manager and Vertex Tax Engine.
• Worked in client place also as a technical consultant to client and helped in taking business decisions. Worked as point of contact for designing and implementing testing framework and developing in house automation tools
• Successfully completed the migration of subscriber data from one billing system to another and management of test environments
• Worked closely with Managers on schedules preparation, process and test deliverables and E2E responsibility/accountability for assigned deliverables meeting/exceeding client expectations
• Completed the Test Planning as per defined timelines considering all factors of test execution requirements like Test environments, Migration data, test management tools and automation scripts etc.
• Ensured test execution is progressing with right set of processes, do necessary auditing with defined checklists at various stages
• Create, track defects and also maintain QA metrics using tools like HPQC, Atlassian JIRA TMS, qTest and have experience with continuous integration software like Jenkins
• Used Rally and JIRA Align to track the requirements and overall progress of projects. Experienced in both Waterfall and Agile SDLC methodology.
• Coordinate with internal / external stakeholders for the timely issue resolution and management of test schedules with proper RTM coverage
• Designed and developed a framework using Rating and Billing Manager that performs the back office implementation and testing activities to support the requirements provided by client, use it to setup the system configuration, perform advanced diagnostics for any possible problems, generate subscriber data including usage events like calls made, messages sent and data browsed, execute complex RBM processes to allow rating of events, produce invoices and other operational, financial and tax reports.
• Maintained profitability by proactive test planning, avoiding redundancy to maximum level and keeping the execution standards always as planned on the execution curve owning to the given LOE

Confidential

QA Analyst

Technical Area: Active Mediation, Rating and Billing Manager, Vertex tax integrator, Switch Control, Network Engineering, Unix Shell Scripting, Perl, Java Scripting, PL/SQL, Oracle

Responsibilities:

• Obtain knowledge and gain expertise on Confidential solution and processes
• Complete the Test Planning as per defined timelines considering all factors of test execution requirements like Test environments, Migration data, test management tools and automation scripts etc.
• Ensure testing execution is progressing with right set of processes with defined checklists at various stages
• Ability to create, track defects and also maintain QA metrics using tools like HPQC, Atlassian JIRA TMS
• Coordinate with internal / external stakeholders for the timely issue resolution and management of test schedules
• Ability to document RTM coverage for new partner launches
• Open to resolve the situation/issues/concerns and keeping the progress/project on - track
• Matured status reporting at various levels and situation leadership, adjusting the daily plan to meet the targets with Zero or minimal supervision
• Act as a point of contact for testing activities like planning, execution and reporting Maintenance window releases and ensured that these deliverables were delivered in time with good quality
• Participate in PIP(Process Improvement Program) calls and provide necessary inputs with testing handoff meetings
• Ability to work and coordinate on all environment installations owned by testing team
• Aligning as per the project requirements and willing to extend work hours on demand
• Devise several KT and brainstorming sessions for preparation of backup resources and help them in gaining solution knowledge.

Confidential

Senior QA Engineer

Technical Area: Active Mediation, Rating and Billing Manager, Unix Shell Scripting, PL/SQL, Oracle

Responsibilities:

• Expected to learn QA processes in the project and take up project assignments within short induction period
• Ability to manage and maintain the testing activities of project and act as a point of contact for test planning, test case review meetings, test execution and post testing review activities for both Netcracker and client team
• Play tester role effectively and provide add on value to the project
• Collaborate with internal / external stakeholders for the timely issue resolution and management of test schedules
• No escalations (internal/external/clients) and E2E responsibility/accountability for assigned deliverables meeting client expectations
• Matured status reporting at various levels and situation leadership, adjusting the daily plan to meet the targets with Zero or minimal Supervision.

Confidential

QA Engineer

Technical Area: Internal Product, Automation Testing

Responsibilities:

• Involve in automation of CAM test cases using Badboy automation tool
• Design test scripts for the test cases covered in following areas:
• Service Order Management
• Transaction Management
• Order Management and Order validation
• Query Generation
• Link Management
• Automated 123 test cases in a span of one month which is highest in the our team
• Provide daily execution status report to Test Lead and Manager