SUMMARY

• Performance - oriented and Value-driven professional with a proven 10+ yrs of work experience in Software Quality Engineering.
• Analysis and definition of business requirement including preparation of requirement documents.
• Experienced in writing clear and comprehensive Test Plan and Test Cases as per requirements.
• Proficient in Requirement Analysis, Test Planning, Design, Execution and Reporting.
• Worked on Agile/Scrum and waterfall development methodologies.
• Testing applications based on REST API Architecture and Web Services.
• Effectively collaborated across different teams to triage technical issues.
• Worked on large projects with onshore/offshore model.
• Experienced with test management tools like Quality Center and JIRA.
• Hands-on knowledge of SQL/Oracle and UNIX.
• Proficient in various types of testing flavours like Functional, UAT, Integration, End to End.
• Experience in Selenium scripting and executing automated scripts for regression.
• Device Responsive Testing on various devices using Lambda Test and Sauce labs.

TECHNICAL SKILLS

API Testing: SOAP UI, Postman (REST APIs)

Cross Browser Testing: LambdaTest, Sauce Labs

Network Testing (OSS Transformation): Confidential Cramer 8.2 (Network Inventory Management), ASMS

Database: Oracle, MySQL (SQL Server)

Automation Testing: Eclipse, Selenium web Driver(using Java), QTP

Service Fulfillment/BSS Testing/Service Assurance (Billing, order management, Fault management etc): Confidential CES 10 (CRM/OMS/Enabler), Turbo Charging, APRM, Ensemble (CSM), Clarify, Seibel

Test Management: HP ALM, Quality Center, JIRA

Web Content Management: Confidential QPASS

Version Control: GIT, VSS, Confidential Document Center

Testing Methodologies: AGILE, Waterfall

PROFESSIONAL EXPERIENCE

Confidential

Senior Test Engineer

Roles and Responsibilities:

• Leading QA efforts across multiple teams for end to end delivery.
• Managing UAT and IVVT for the project
• Active participant in Agile scrum meetings, product backlog grooming, retrospectives and responsible for defect management and QA release planning.
• Participated in User Story grooming sessions making sure that user stories have all relevant information and success criteria from a QA perspective.
• Testing UI and Rest API based applications and making Backend Unix and database validations.
• Worked on cross browser testing (Safari, Chrome, IE7) using cloud Environments like Lambda Test and sauce labs.
• Maintaining and automation regression test scope based on priorities. Making sure regression scope is up to date after every sprint.
• Attending daily stand-up meetings and following the Agile/Scrum methodology
• Automating UI test cases using Selenium/ TestNG. Page Object Model-based framework.
• Troubleshoot production issues which can be configuration or code related. Try to reproduce the same issue on the test environment and work with development teams to get a fix for a resolution.
• Responsible for proof of concept on emerging tools and technologies.

Confidential

Roles and Responsibilities:

• Review and understand the requirement from High-level design document and SFD (Service functional document).
• Design test plan and test cases based on requirements.
• Preparing various reports like Test Exit Reports, System Readiness Report, Daily Status Reports, and Test Summary Reports to the client and/or managers.
• Performing Peer Review and external reviews across project teams and ensuring business requirement coverage and preparation of Traceability matrices. Test Artifacts Sign-off from clients.
• Perform (depending on project contracts) Functional, Regression, Integration, Acceptance, System and business UAT
• Performing environment sanity and its status publishing
• Capturing Defects and Logging them using various tools like Quality Center, JIRA. Ensuring follow-ups with development and environment teams for defects fixes. Responsible for handling daily defect triage meetings.
• Testing various applications like CRM/OMS/ENABLER/AR/Collection.
• Execute Billing Process based on cycle code from AMC.
• Writing SQL queries for database validations.
• Create traceability matrix to ensure 100% requirements are covered.
• Work on migration project to provide migration of applications (customer account management (CAM), customer profiles, Remedy IT, Remedy Care, Confidential .com, myTMO, ICAM, handset upgrade and many more) from one data centre to another.
• Ensuring collaborative, Positive and Motivational work environment. Applying best practices and lessons learnt
• Experienced in CST (component system testing), NBT (Next Box testing), IVVT support
• Selenium Automation for UI application.

Confidential

Roles and Responsibilities:

• Requirement study through SFD (Service functional document) and testing the Build received from Development team.
• Work closely with customer to understand different flows from BSS and OSS point of view
• Writing Test rules in QC and preparing calendar highlights along with test cases in quality center.
• Designing of test scenarios, test cases and Test Suite preparation in QC
• Performing Peer Review and external reviews across project teams and ensuring business requirement coverage and preparation of Traceability matrices.
• Perform (depending on project contracts) Functional, regression, integration, acceptance, system and business UAT
• Test Execution and assisting Customer with Business Testing (BUAT).
• Performing environment Sanity and its status publishing
• Review and understand the requirement from High-level design document and SFD (Service functional document).
• Design test plan and test cases based on requirements.
• Preparing various reports like Test Exit Reports, System Readiness Report, Daily Status Reports, and Test Summary Reports to the client and/or managers

Confidential

Roles and Responsibilities:

• Testing the Build received from the Development team.
• Preparing Test Specifications as per requirements and CRs and executing test cases.
• Peer review of test cases and requirement study.
• Preparation of Traceability matrices and Defect logging.
• Interacting with client and developers.
• Build Deployment and Maintenance in Test Environment
• Test case Preparation and Test case execution
• Test Requirement Analysis and Test Spec Review
• Creation and setup of test data