SUMMARY

• Confidential has concentrated IT experience in digital software functional as well automation testing Selenium Automation, Dev - ops and scrum management including low level positions, having solid experience in expertise in Telecom, Healthcare and ERP domains.
• Hands-on experience in service virtualization, backend testing Web service/ Micro Service API Testing - SOAP and REST Webservices using Rest Assured, SOAP UI, Postman, Telecom Service provisioning testing and Dev-ops application with end user support.
• Selenium automation using stub data with cucumber BDD framework approach.
• Strong in customer quality focus and solid business focus (service, relationship and quality)
• A forward thinking, capable and committed Project Lead with proven ability to deliver results, meet deadlines, Collaborative teamwork abilities with leadership experience in managing project teams and driving project.

TECHNICAL SKILLS

Expert/key Area: Project Management, Service Virtualization, Testing, Scrum Master

Service Virtualization: CA DevTest (ITKO LISA), SOA, API, SOAP and REST

Test frameworks: Cucumber (BDD), Data driven, keyword Driven, Maven and TestNG

Automation Tools: Selenium Web Driver, Robot Framework, Cucumber, Rest Assured, Postman

Testing Skill: E2E, Functional, Integration/Regression, Automation, Quality Assurance

Tools: Rally, HP- QC ALM Quality Centre, Pycharm, BMC Remedy, JIRA, Eclipse

CI/CD Tools: Kubernetes, GIT, Jenkins, Alerting and monitoring Tools (SiteScope, Nagios)

Other Know-hows: Java, JavaScript, Python, SQL, No-SQL (MongoDB, DB2,) Windows, Linux, MS Excel

PROFESSIONAL EXPERIENCE

Confidential

QA SME

Responsibilities:

• Specialization in E2E OSS/BSS/CRM Telecom Testing for Service fulfillment, Service Provisioning, Service Assurance, Service Activation, Order Management as SME
• IOT Microservices testing using postman and Rest assured for verification and validation of response.
• Created test plan and test cases on Azure MAT - Migration acceptance testing
• Performed Dev-ops activities - Deployed the application, script and query execution, approved build in CI CD (Jenkins/Kubernetes) pipeline, place the jms, server management activities
• User acceptance testing - providing real time application support to end users on call and email requests for features and issues on the orders flow in production environment and.
• Drives application recovery efforts for all impacting outages, including trouble shoot, post outage reviews and improvement plans, team collaboration for features addition and resolving issues
• Experienced in IT Service Management providing specialized services using ITIL framework and technologies

Confidential

Project Lead - SQA

Responsibilities:

• Experienced in defining, driving and implementing testing initiatives like Shift left, test case optimization, risk-based testing, service virtualization, test data management across applications and portfolios.
• Functioned as key point of contact for all QA aspects of releases - service virtualization implementation, selenium automation test management, execution, defect and release management
• Hands on service virtualization with SOAP/REST API Webservices (service creation, maintenance, post processing, deployments and maintain environments) and Test case execution with selenium automation and stub data
• Eliminated test cycle execution time by 40% ensuring continuous environment availability, stub data availability
• Achieved 30% rise in product efficiency by detecting defects in earlier stage with CA dev test and gap analysis
• Worked closely with client, building relation, coordination and interaction with offshore team
• Added the Value adds apart from regular delivery and reducing the operating cost
• As a part of Continual Improvement, introduced automation and replaced some of the manual activities.
• Responsible for preparing release readout, project reports, release stats which consists of savings due to Service Virtualization automation, ROI, benefits, lesson learned.

Confidential

QA Project Lead

Responsibilities:

• Improved quality assurance success rating around 35 %
• Reduced cost of data by increasing stub data test cases execution by 25%
• Hold credit of conducting both service virtualization and automation testing to enhance stub data utilization
• Defined project strategy, maintained a lived project plan throughout the project life cycle
• Delegated project by onshore/offshore driven model hence ensured timely project completion
• Accomplished testing goals on time and within budget throughout various phases in Testing to deliver bug free software to the Customer’s production environments.
• Driven and contributed to selenium -DevTest automation efforts
• Constructed and executed for selenium test cases by identifying Element locators, Web Driver methods, Java programming features and TestNG
• Established Keyword Driven, Data Driven automation framework with Page Object Model using Robotic Framework
• Coordinated with cross functional teams and participated in defect resolutions meetings
• Provided testing expertise and coach/mentor the testing team around best practices in quality assurance methodologies, practices and techniques
• Monitoring implementation and availability of the QA test environments as well as ensuring compatibility of QA test
• Scheduled the tests for execution and monitor, measure, control and report on the test progress, the product quality status and the test results.
• Dedicated scrum master for ITKO agile stub data team and own the responsibility as ITKO product owner
• Provided practical and implementable solutions to Development, Quality Assurance and Design Team

Confidential

Sr. QA Lead

Responsibilities:

• Fulfilled management responsibilities, leading the quality assurance team delivered resolution of defects to increase 20% of ROI
• Communicated with clients for detailing project task status, product backlog meetings, product reviews, Defined, tracked and published quality assurance metrics
• Designed test artefact, test plans, test strategy, project goals, milestones and deliverable, business requirements, use cases, high-level call flows and other support documentation
• Achieved Automation with execution of selenium to execute build verification test to add coverage
• Worked as Analyst and IT liaison providing technical and business solutions delivery to meet user needs

Confidential

Lead QA

Responsibilities:

• Established entire QA operations for start-up company to improve quality and continuously improve processes, Supervised testing team and quantified their results recommending procedures and practices
• Administered the entire project life cycle including Functional /System / Integration/ Regression testing, ETL testing
• Drafted and executed SQL queries for database testing, Performance testing, data validation and verification
• Facilitated daily Scrum meetings, monitor day to day activities, reviews and report status to stakeholders
• Recommended improvements to campaign management software which improved user experience by 60%
• Delivered resolution of defects to increase 40% of ROI, contribution results in customer satisfaction and increased in campaign sales
• Developed test plan, create and executed test case and carried out ETL Testing - ETL Packages, Data Transformed and display on application