SUMMARY

• I am a results oriented Scrum Master and Agile leader with a lean mindset, experienced in delivering high value IT project objectives in concordance with organization’s project standards.
• As an accomplished Agile professional with outstanding people skills.
• I have worked with several organizations in building and implementing Agile solutions to their organizational problems.
• I am very innovative and passionate about mentoring, coaching and empowering teams to self organize and facilitate decision making which has helped them unlock their full potentials.
• In my experience, I have brought enthusiasm in moments of pressure, applying my servant leadership skills in unique and dynamic environments.
• I have worked with multiple co - located and distributed teams, taking them through different stages of development to become high performing.

TECHNICAL SKILLS

Agile Tools: JIRA, JIRA Align, Version One, TFS, Confluence

Operating Systems: Windows

Office Tools: MS Suite (Word, Excel, PowerPoint, Office), Mural, Adobe Acrobat, Google Suite and SharePoint

PROFESSIONAL EXPERIENCE

Scrum Master

Responsibilities:

• Ensure continuous product delivery by working hand in hand with Squad lead to maintain backlog by prioritizing and grooming, and also ensure all work is properly tracked and delivered on time.
• Worked with Agile coaches to help implement Agile Transformation within the organization.
• Constantly monitor team’s performance to identify areas of improvement.
• Work closely with the squad to address challenges, resolve impediments and remove any roadblocks with a focus on solutions to mitigate these challenges.
• Improve team velocity by coaching team on proper capacity planning, velocity, deeper knowledge of user stories and a more effective use of planning poker/Fibonacci sequence in story pointing.
• Foster team communication and collaboration by leveraging various communication and collaboration tools and platforms, facilitating Agile ceremonies within and outside the squad such as daily scrum, backlog refinement, sprint review, sprint planning, sprint retrospective, scrum of scrums and other ceremonies as needed to help improve the feedback loop on the team.
• Constantly promote and encourage an Agile culture within and outside squad by supporting squad performance and effectiveness.
• Creatively invented innovative ways to build a T-shaped, self-organizing and cross-functional squad to accomplish project goals and improve processes.
• Encourage and help implement Agile best practices by identifying improvement opportunities within the squad, best practices to support continuous improvement, constantly coaching squad on these Agile practices, Agile principles and values to encourage teamwork, self-organization and a kaizen mindset.
• Help create a psychological safe space within the squad devoid of judgment.

Confidential, New York, NY

Scrum Master

Responsibilities:

• Served as servant leader on a web applications team with a focus on helping team improve by encouraging and guiding the team in adopting Agile practices and principles to further help increase customer satisfaction, foster collaboration and create value.
• Supported and educated the Product Owner by prioritizing product backlog using the Confidential, backlog refinement, and generally maintaining a healthy product backlog and planning releases.
• Developed and delivered performance reports and other types of communication to customers and management.
• Removed internal and external blockers and impediments that arose on team to keep team focused and involved.
• Also identified risks and dependencies to help team effectiveness and efficiency.
• Help facilitate Scrum integration and identified, tracked and removed dependencies that set team back.
• Ensured team success by identifying and applying qualitative and quantitative Agile metrics to team.
• Championed the Transition of team from Waterfall to Agile, particularly focused on Scrum through Confidential.
• Constantly played the Scrum Master role for a software development team that was diligently applying Scrum practices, theory and principles.
• Advocating for continuous improvement by constantly tracking and managing key performance metrics such as burn-down charts, velocity and progress boards that were important to the team.

Project Manager/Scrum Master

Responsibilities:

• Engaged clients to gather software requirements/business rules and ensure alignment with development teams.
• Responsible for reporting project status to IT Management, business unit project sponsor and other key business stakeholders as needed.
• Built and developed a high performing team by helping team maximize performance and increase efficiency by driving increased productivity of development team and organization.
• Constantly researched innovative ways to stay up to date on industry trends and communicating that with the team.
• Guided the team on Agile and Scrum practices in order to create customer satisfaction.
• Assisted product owner in writing user stories by following proper user story format.
• Educated team on business goals by continuously improving processes to achieve sprint goal.
• Change agent who constantly motivated team with a focus on becoming high performing.
• Assessed Scrum maturity of team and organization, coaching them at a sustainable pace to higher levels of maturity.
• Maintained healthy communication with all levels of the organization including executives.
• Drove faster delivery and continuous improvement by utilizing metrics and feedback to identify areas of opportunity.

Project Coordinator/Project Manager/Scrum Master

Confidential, New York, NY

Responsibilities:

• Ensured that all deliverables are produced on time and within established budgets.
• Planned and monitored project spending and budgeting by tracking projects from initiation to closure within scope and budget in a timely manner.
• Evaluated risks related to requirements implementation, testing processes, project communications and training, thereby resulting in a reduction in expenses.
• Facilitated all ceremonies: Sprint Planning, Daily Standup, Sprint Review, and Sprint Retrospective.
• Increased team velocity by 50% by applying core agile principles and practices.
• Worked hand in hand with team and the Release Train Engineer (RTE) during PI Planning Sessions.
• Mastered the art of identifying, tracking, managing dependencies and resolving impediments with the help of other Scrum Masters and Release Train Engineer (RTE).
• Supported Release Train Engineer (RTE) with the execution of PI Planning session.
• Introduced various exercises and techniques to help foster collaboration and communication within team.
• Key contributor in areas related to strategic planning, conflict management, conflict resolution/management, risk management and all aspects of Agile/Scrum methodologies.
• Constantly identified anti-patterns within team, creatively implementing techniques to build a high performing team.
• Developed and fostered a more trusting and collaborating environment devoid of judgment or blame but completely focused on problem resolution.
• Continuously provided support to the organization by coaching, conducting workshops as needed, and constantly engaged in practicing Agile principles and practices.
• Created a communication channel between product owner, stakeholders and team to better adopt Agile methodology.
• Ensure development teams are constantly practicing core agile principles of prioritizing, collaborating.