PROFESSIONAL SUMMARY:

• A highly competent and results oriented Technical Product Owner, Business Analyst and Lead Automaton Test Engineer with 3 years, 2 years, and 8+ years of relevant experience respectively in Telecom Domain working in Agile (Scrum Model), SAFe Agile and Waterfall models.
• 14+ years of Telecom domain knowledge across OSS/BOSS in various service area.
• Client - focused Technical Product Owner, Release Manager and Project lead with more than 14 years of overall experience delivering, supporting, Testing, and automating innovative applications and achieving high client satisfaction
• As an automation engineer specialized in web automation, web services automation, API Automation, CI/CD, functional testing, and team leading. Implemented and integrated various hybrid automation frameworks.
• Worked mostly on long term projects with an average timespan of 3.5+ years per project.
• To obtain a Technical Product Owner/ Lead Automation Engineer position that challenges my Product management and automation related experience, talent and encourages growth in all aspects.
• Provided vision and direction to the Agile development team and stakeholders throughout the project and created requirements
• Participated in the PI planning, daily Scrums, Sprint Planning Meetings and Sprint Reviews and Retrospectives.
• Conveyed the Vision and Goals Confidential the beginning of every PI and Sprint to the scrum team
• Connected with System Architect/ Engineering team/Other PO’s andProductManager to develop and groom the team backlog
• Created and maintained the User Stories Backlog.
• Ensured that the team always has an adequate amount of prior prepared tasks to work on
• Planned and prioritized product feature backlog and development for the product
• Defined product vision, roadmap, and growth opportunities
• Assessed value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy
• Provided backlog management, iteration planning, and elaboration of the user stories
• Worked closely with Product Management to create and maintain a product backlog according to business value or ROI
• Led the planning product release plans and set the expectation for delivery of new functionalities
• Provided an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
• Researched and analyzed market, the users, and the roadmap for the product
• Deliver results on complex development projects involving teams across the company
• Collaborate with internal customers and company leadership to achieve higher level company objectives
• Work with customers to resolve business critical concerns
• Coordinating cross-team delivery, managing dependencies, and defining best practices worked on roadmaps, extend roadmap to detailed plans and breakdown to stories
• Experience with API/middleware service layer in Java, Spring, Microservices, Azure
• Created and managed various automation framework in selenium Webdriver, TestNG, Maven and Jenkins
• Created other frameworks like Log4j, Extent Reports, Page Object Model, Data driven and hybrid
• Experience in Cucumber based Behavior Driven Development (BDD) with Gherkin language
• Created shell scripts for Log automation.
• Created automation framework to execute tests from Postman.
• Reviewed Automation scripts and codes of the automation team members
• Developed workflows in Nokia SMP BPM tool using JavaScript and JUEL script
• Experience in DevOps and CI/CD
• Managed test schedules and status for projects.
• Collected and analyzed different test metrics to determine code coverage and test effectiveness.
• Managed test environments, test devices and OS versions required for testing.
• Defining test strategy and test plans and reviewing them with stake holders.
• Identifying and analyzing risks.
• Worked in conjunction with other testers, developers and other team members in validation and testing complex
• Done GAP Analysis, Traceability Matrix, SWOT Analysis, and Cost Benefit Analysis.
• Fostered and promoted a collaborative team-oriented environment.
• Excellent Exposure of Complete Software Development and Testing Lifecycle.
• Executed functional tests on web services prior to implementation.
• Involved in Working with agile projects and managing them on dashboard tools with tasks and stories.
• Involved in Accessing and Determining when issues need to be escalated to a higher level.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Expertise in identifying, developing, and documenting business and Functional Requirements Specifications (FRS),
• System Design Specification (SDS), System Requirement Specification (SRS), organizing one on one discussions, workshops, JAD, Project planning, presentation skills, resolving issues and conflicts.
• Experience in writing SQL queries to access database.
• Extensive experience in Object Oriented Analysis and Design (OOAD) techniques with UML using Flow charts,
• Use Cases, Class diagrams, Sequence diagrams, Activity diagrams.
• Extensive experience of Rational tools, UML, SDLC and RUP methodology
• 14 Years Hands on experience in HP Quality Center tool (ALM) and JIRA
• Involved in TCP Estimation and Impact Analysis of Change Requests
• Well versed with SDLC, STLC, waterfall model and Agile Methodology
• Working with test planning, test case and test script creation, test execution and test results analysis
• Executed the automated test cases and provide feedback to the automation team with respect to the test execution progress and challenges
• Good Exposure in handling files in UNIX and Shell script
• Good working Exposure of testing over multiple browsers (Cross browser testing)
• Working with multi-tier applications, follow up on defects with developers, System engineer, business analyst

TECHNICAL SKILLS:

Product/Project Management Methodologies: Scrum Agile, SAFe Agile, Waterfall (SDLC/STLC).

Domain: Telecom (OSS/BSS)

Wireless Domain Tools/Skills: Billing, Ordering, Provisioning, Customer/Self Care apps, Performance Management, Amdocs ensemble, Amdocs CSM, Convergys Care Billing, Amdocs Clarify CRM (Combined billing).

Broadband Domain Skills: Ordering, Provisioning and Customer Care apps, Amdocs Clarify CRM

Wireless home Security system: Digital Life AppsAgile Management Tools Jira Atlassian, itrack, Zephyr, Rally, IBM RQM

Project Documentation Tools: SharePoint, Wiki, MS Visio, MS Project, Office, and OneNote.

Tools: & Technologies Ensemble billing suite, Git, GitHub, Maven, HP-ALM, REST APIs, Microservices, Eclipse, Rational Clear Quest, Visual Studio Developer, Atom, Putty, SVN, Code cloud.

Automation Tools: Selenium Webdriver, Protractor, Postman, TestNG, Maven, Jenkins, Cucumber, AutoIT, Jasmine.

Languages & Script: Core Java, JavaScript, HTML, Shell Script, Gherkin

Automation Framework Design: Behavior driven, Hybrid, TestNG, Extent Reports, Page Object, Maven, Jenkins, Excel, Data driven, Cucumber, log4j, Test Execution Reports, API Automation, Postman Collections

Database / OS: SQL Developer, Teradata, Oracle, DB Viz / Windows, Linux, UNIX, Solaris and MacOS.

Other Exceptional Skills: PowerPoint Presentation, Excel Graphs, Documenting tools, Processes & Workflows.

PROFESSIONAL EXPERIENCE:

Lead Automation Engineer

Confidential

Responsibilities:

• Promoted to Technical Product Owner for managing stakeholder expectations and planning the scope of work by collecting capacity metrics and optimizing our development lifecycle.
• Delivered high quality features/functionalities within budget and timeline as a Product Owner.
• Created high quality user stories and epics.
• Ensured solutions meet business needs and requirements.
• Performed requirements analysis.
• Stayed up to date on the latest process and IT advancements to automate and modernize systems.
• Presented Proof of concepts for new efforts.
• Convinced Management to migrate a part of automation testing to Postman collection and Shell Script based which helped in reducing the average Test Execution time by 95%.
• Created automated solution for post-Build & deployment testing with Jenkins for automatable features.
• Created Cron Jobs as well as On-demand based automation solution in Unix Shell Script.
• Improved test Coverage by adding more distinctive regression sanity packs due to reduced turnarounds.
• Reduced the team onboarding time by 60% by writing how-to articles and organizing development documentation.
• Managed and led a team of 75+ team members
• Led the automation team to automate 300+ SMP workflows and 350+ APIs.
• Implemented verification of application log via Automation using Jcraft and Shell scripting.
• Automated test data creation for actual test execution.
• Developed Nokia SMP (service orchestration tool by Nokia/Motive) flows using JUEL and JavaScript.
• Developed Automation Portal for publishing test reports as well as triggering on-demand test suite execution.
• Implemented chatbots for troubleshooting supports.
• Exceptional Presentation Skills. ed on numerous occasions by my employer for presenting my technical as well as leadership skills during the job.

Technical Product Owner & Lead Automation Engineer

Confidential, Middletown, New Jersey.

Responsibilities:

• Working with Product Management to plan Program Increments (PIs)
• Creating Epics and User Stories
• Streamlining execution of program priorities
• Prioritizing Team Backlog
• Coordinating among cross functional teams
• Defining Acceptance Criteria
• Resolving Dev Queries
• Accepting system demos
• Approving Go/No Go features in iterations.
• Project Documentation
• Managing Automation Team
• Reviewing Automation Scripts and Framework changes.
• Preparing Proof of Concept for new automation efforts.
• Project Documentation

Key Tools/Technologies: Nokia Motive SMP, Rally, Jira, MS Visio, Jira Atlassian, Jira Align, MS One Note, Jenkins, Postman, Selenium, BDD, Hybrid Framework, Shell Scripting, SOAP-UI, Agile, SAFe Agile, Inhouse Wireframe tool.

Business Analyst / Lead Automation Engineer

Confidential, San Ramon, California/ Middletown, New Jersey

Responsibilities:

• Assisted PO in writing user stories and use cases.
• Managed product backlog
• Tracking stories progress
• Tracking defects
• Impediments and retrospectives
• Monitoring burn down charts
• Created and maintained metrics and monthly reports
• Provided leadership,, and guidance to new joiners.
• Updating, implementing, and maintaining procedures.
• Automating new features
• Test Strategy and Planning
• Test Script Execution
• Creating Automation Scripts
• Automation script update
• Maintaining Framework
• Team Management
• Troubleshooting with Backends
• Status Reporting
• Project Documentation
• Release Management
• Automation Portal Development
• Workflow (SMP flow) development
• Test Data Creation

Key Tools/Technologies: Jenkins, Cucumber, Nokia Motive SMP, Rally, Jira, MS Visio, Jira Atlassian, Jira Align, MS One Note, Jenkins, Postman, Selenium, BDD, Hybrid Framework, Shell Scripting, SOAP-UI, Agile, SAFe Agile, Inhouse Wireframe tool.

Release Manager/ Automation Engineer

Confidential

Responsibilities:

• Automating new features
• Test Strategy and Planning
• Test Script Execution
• Regression Testing
• Functional Testing
• Creating Automation Scripts
• Automation script update
• Maintaining Framework
• Team Management
• Troubleshooting with Backends
• Status Reporting
• Project Documentation
• Release Management
• Automation Portal Development
• Workflow (SMP flow) development

Key Tools/Technologies: Jenkins, Cucumber, Nokia Motive SMP, Rally, Jira, MS Visio, Jira Atlassian, Jira Align, MS One Note, Jenkins, Postman, Selenium, BDD, Hybrid Framework, Shell Scripting, SOAP-UI, Agile. Perfecto iOS automation.

Senior Technical Associate/ Automation

Confidential, Richardson, TX

Responsibilities:

• Automating new features
• Test Strategy and Planning
• Test Script Execution
• Regression Testing
• Functional Testing
• Creating Automation Scripts
• Automation script update
• Maintaining Framework
• Troubleshooting with Backends
• Status Reporting
• Project Documentation as SME

Key Tools/Technologies: Selenium, Hybrid Framework, Telegence (Amdocs Ensemble), Convergys Care Billing System, Amdocs Clarify CRM

Business Analyst/ Automation Engineer

Confidential, Richardson, TX

Responsibilities:

• Automating new features
• Test Strategy and Planning
• Test Script Execution
• Regression Testing
• Functional Testing
• Creating Automation Scripts
• Automation script update
• Maintaining Framework
• Assisted PO in writing user stories, use cases and managed product backlog and adding approvals, moving stories, tracking defects, impediments, retrospectives, monitoring burn down chart.
• Troubleshooting with Backends
• Status Reporting
• Project Documentation as SME

Key Tools/Technologies: Unix, Shell Scripting, Selenium.