SUMMARY

• Over 10 years of experience in Software Testing
• As a Team Lead and Senior QA analyst, managed the onshore QA team, estimated and implemented projects plans and testing procedures
• Responsible for assigning projects and work requests based on priorities and ensuring testing is comprehensive and complete
• Coordinated and worked closely with Project Managers, Business Analysts and Developers to ensure 100% of team objectives for product quality and functionality are achieved
• Led the post implementation reviews and documentation of testing process, lessons learned after major releases and creating Test Reports
• Liaison between the offshore team and Project teams to get the required information and ensure seamless progress towards completion
• Have been actively involved in all the stages of software testing cycle - Requirement study and analysis, Test Estimation, Test Plan creation, Test Case Design, Manual Test Case execution, reporting and tracking defects to closure
• Led test case reviews and defect triage meetings
• Strong knowledge of all types of testing - Smoke, Functional, System, Integration, Sanity, Positive, Negative, Regression, User Acceptance and Web Service testing
• Successfully tested multiple domains like Biller, Healthcare, Health Insurance, Finance, Banking Sector, Debit and Credit Card services and Automobile Industry applications
• Managed the entire testing process using ALM Quality Center 12.5
• Have excellent working knowledge of 508 compliant verification of PDF documents using JAWS
• Experience in leading onshore/offshore resources, mentoring and supervising junior and new team members including on boarding to provide functional knowledge and detailed QA processes
• Maintained project metrics dashboard imbibing Progress, Productivity, Delivery Status & Product Quality Metrics
• Experience with testing backend databases and writing SQL queries
• Experience in web services testing using SOAP UI and Postman
• Experience working in Waterfall and Agile/Scrum methodologies
• Led the group to identify test automation needs to increase the scope of regression testing. Worked with automation specialists to assist in test tool selection and implementation.
• Strong knowledge in defect tracking tools such as JIRA, Clear Quest, Bugzilla
• Strong knowledge of the Opensource Automation tool Selenium WebDriver

TECHNICAL SKILLS

Testing Tools: Quality Center 12.5, WinRunner, LoadRunner QTP and TFS

Database Management: Oracle, MS Access, SQL Server Express 2012 and MS-SQL 2008

Web Technologies: HTML/DHTML, XML, SOAP UI and Postman

Automation: Selenium Web driver using Java

Applications: MS Office suite

PROFESSIONAL EXPERIENCE

Confidential

SQA Analyst

Responsibilities:

• Involved in Requirement review meetings with Project Managers, Business Analysts, and Developers to analyze the requirements, understand overall product work flows and business process diagrams
• Analyzed and translated business requirements to Testing requirements & creation of Test Scenarios and Test Cases
• Created Test data and setting up Test environment
• Involved in creation and execution of structured Functional and Performance test scripts”
• Drive overall completion of software testing including Integration testing, System, Functional, End to End, Usability and Regression testing
• Mentored and provided support to the offshore team to complete all the testing tasks
• Prepared Bug matrix for each build
• Generated reports using ALM at the time of execution and releases
• Involved in functional study of applications and conduct gap analysis of requirements and develop QA metrics for assessing the quality of Test deliverables
• Prepared Test Plan, RTM and Test estimation. Designed and executed the Test cases
• Tested for the defects in Multiple Builds and Regression Testing
• Created UAT Test scenarios and performed testing with stake holders during Go-live
• Maintained Test cases in XStudio (Defect Management Tool)
• Reported enhancements & updated the dash board on daily basis keeping track record of defects raised by team.
• Performed Single Sign On testing with integration of other application/Websites
• Integrated different portal keys which allows user to view health cards on their mobiles
• Analyzed and translated business requirements to Testing requirements & creation of Test Scenarios and Test Cases
• Automated Regression test cases and working on data driven and keyword driven framework using Selenium
• Performed UAT and Browser compatibility Security testing
• Worked closely with UI specialists to improve testability of requirements specifications
• Involved in Daily Scrum meetings to discuss on-going issues and identify applicable resolutions

Confidential

Responsibilities:

• Gathered and analyzed Testing requirements and conducted feasibility study
• Analyzed and translated business requirements to Testing requirements & creation of Test Scenarios and Test Cases
• Execution of structured Functional and Performance Test scripts
• Logged defects reported Enhancements & updated the dash board on daily basis keeping track record of defects raised by team

Confidential

QA Analyst

Responsibilities:

• Reviewed Business Requirements, Functional Requirements and Technical Specifications to create a comprehensive set of Test Cases and Test Scripts
• Involved in preparing a test plan specifying an overview of testing approach, test strategy, roles, responsibilities and its scope
• Involved in Preparation and Execution of Test Cases using Quality Center
• Created standardized and customized reports for all the modules using QC
• Communicated with developers and QA team through all phases of STLC to prioritize defect resolution
• Executed SQL queries to test web application for consistency and data validation

Confidential, Houston, Texas

QA Analyst

Responsibilities:

• Performed Functional, Regression, System and Integration for the EMBARQ eCommerce application
• Responsible for developing, executing and reviewing test cases and test procedures
• Developed test approach, detailed execution plan for System and Integration Test phase
• Performed Regression testing to verify the modifications did not cause unintended changes

Confidential

QA Analyst

Responsibilities:

• Worked with project team to understand application requirements and technical designs
• Documented test scenarios, detailed test conditions and expected results, based on business requirements
• Performed test execution for systems and integration testing to ensure application satisfies all business requirements
• Identified application defects and worked closely with the Fix Team to drive defect resolution.