SUMMARY

• Extensive years of diversified experience as Sr. QA Analyst/Engineer, developer, Production Support of n - tier multi-threaded in client server, back end, legacy, Financial Loan Origination/Lease/Commercial Lending Services, RETAIL, Point Of Sale(POS) at Confidential, Mobile wireless devices like Scanner, MOT for Ordering, Banking Online Payment, Desktop(Client) eCommerce web portal, Mobile phones, and Telecom applications using HP QC, TCP/IP, Oracle, XML, Java, UNIX, Azure, .Net, Sql Server, Windows XP, Automation tools.
• Extensive experience in SDLC methodology, Testing Methodologies like Waterfall, Agile and testing process, Participate in gathering and Reviewing business requirements and functional requirements identifying gaps, end-to-end, Smoke Testing, GUI,Functional, Adhoc, Integrated System Testing - Front End & Back End, Regression, UAT, Security, Performance & Failover, Root cause Analysis, Run Sql queries to verify backend and provide QA Time estimates.
• Responsible for leading projects/applications in feature and release testing by creating/executing test plans and test cases in ALM/Mercury Quality Center from Use Cases and Screen Flows, gather test data, build automation scripts using LoadRunner, JMeter, formulate scenarios to verify system meets requirements, and execute test scenarios. Experience in Small Team with low documentation and in big Team using like JIRA, Microsoft TWS, Visual Studio
• Monitor performance of systems and application servers, document test results, backend testing, Analyze log files, track defects, coordinate with BA/Development/support teams, document test matrix, ensure quality and certify software releases. Experience with Linux Command line testing verifying process flow of test data/files in Servers
• Strong experience in Manual GUI testing and integrated system testing for applications written in Java, .Net, C#/ VC++ that includes connectivity, integrity testing and regression testing, developing and executing Test cases and test plans
• Extensive experience with complex systems involving multiple servers distributed across the network handling large volume of live data backup servers and recovery. Experience troubleshoot Software/Hardware problems/Configuration
• Strong skills with the Analysis, Design & development, Installation, Configuration, post production releases using Winsock API's for TCP/IP in multi-threaded environment. Knowledge of Cloud Based development
• Quick learner, work independently and strong team player with excellent written & Verbal communication, Multi Task, leadership, Accountable in meeting Project deadlines, detail-oriented & customer focus and improving Software Quality

TECHNICAL SKILLS

Testing: QA/ QC, Manual & Automated testing, Black box, White box, integration, Load and Stress Test in performance testing, LoadRunner, WinRunner, QTP, ALM, HP Quality Center, Testrail, JIRA

Software: C/C++/VC++,C#, Shell Scripting, Java, J2EE, JMeter, EJB, Web-logic, VB, XML, Apache

Database: SQL, DB Visualizer, Query Express, Oracle Developer, People Soft, Toad

Operating Systems: Unix, Solaris, IBM AIX, AS400, Mainframe, Windows XP/NT/00/98

Hardware: HP-9000, Sun Ultra 5, RS-6000, Intel PC

Protocols: TCP/IP, Network protocols, FIXML, Winsock 2.0, Win32 API, HTTP, and FTP

Additional Skills: MS Office (Word, Excel, Access), Outlook, Cobol, Vi, Putty, Visio, Clear Case,PVCS, MFC, DB2, ASP, Telegence, CORBA, CICS, InstallShield, Autosys, CMMI, POS, Linux SAP RFC, Jenkins

PROFESSIONAL EXPERIENCE

Confidential, Arlington, TX

Sr. QA Analyst

Responsibilities:

• Review Business Requirements Documents (BRD), Technical Requirements Documents (TRD), Auto Finance Business Functional Requirements (BFR), Letters Specification documents, XML mapping Business Rules. Work closely with Business Analysts, Development Teams and Business Teams, Credit Bureau Team, Compliance and Managers.
• Develop and Review Test Plans/Test scenarios ensuring comprehensive coverage / Regression. Develop and Execute Test Cases in ALM, document Test Results, Generate Test Reports, Develop Test Matrix, Strong End-To-End Testing, Perform Database Validation, Inbound File Validation, XML Validation, printed Letters validation, CBR validation. Worked as SME on Letters. Fund Loans using Tools.
• Review and Follow through on Defect fixes in Triage meetings. Attend daily Scrum meetings in Agile environment. Review test results with CBR, Compliance and Business Teams, help Business with UAT testing by identifying and conditioning accounts and get Sign off on the Releases. Create Test Completion Reports (TCR). Attend Go/No Go meeting
• Lead, Plan, Execute on Maintenance Releases for CR/Defects and develop Test Strategy. Analyze/Identify/Make Test data Requests for Newly Funded accounts and Converted AS400 accounts. Help Junior members in the team.
• Identify/Run Automation test cases for Regression and help develop Letters Automation for new functionality in Java
• Ensure timely follow up on issues via email/phone/meeting and escalate any issues to management, recommend improvements and provide Test Results and daily Status Reports to Lead and Manager.
• Strong Communication skills with development, BA, Management and Testing Team and be good Team player

Environment: ALM, TOAD, SQL Server, .NET, Java, Windows, UNIX, AS400, JIRA, Jenkins, AF/DM, Visual Studio, TFS, AZ-900 Microsoft Azure Fundamentals Certification

Confidential, Fort Worth, TX

Sr. QA Analyst

Responsibilities:

• Review Use Case Documents and Business Rules, identify gap & decompose Business Requirements, Create Story boards using Visio documenting flow of scenarios. Work closely with BA ensuring accurate documentation.
• Analyze/Design/Review/Prioritize/Execute Test Plan/ Integration/UAT Scenarios/detailed Test Cases with Test conditions ensuring comprehensive coverage/Database/Frontend Validation. Regression for Loans, Retail Sale, Layaway, Transfer. Worked on aggressive schedules/meet deadlines. Provide Knowledge Transfer to Offshore Team
• Lead, Plan, Peer Review, Coordinate and report on testing activities on Issues/CR/Defects/Major/Hotfix/Maintenance Releases and develop Test Strategy. Analyze/Identify Test data and compare test results in UNIX & Windows apps and Perform Test execution in fast paced Agile environment for multiple versions of CashLinx Application for different states. Performed QA Handshake in Development environment/PROD issues in Prod support environment, Fixes/Releases in QA & UAT environments. Verified Compliance on printed Documents. Attended Go/No Go meeting
• Expert in Reporting test results, attaching screenshots & video using SNAGIT and Monitor defects in ClearQuest.
• Ensure timely follow up on issues via email/phone/meeting and escalate any issues to management and provide Test Results and daily Status Reports to Lead and Manager. Recommend quality improvements. Assess test impact for changes in design. Setup & Configure stores in different test environments. Detail Oriented. Web Service API test
• Verify functionality in multiple Stores in the CashLinx application, printed Receipts, Documents, Cash Drawers, Reports, and in backend by executing SQL queries and verifying Tables using TOAD for ORACLE. Verify Log files
• Perform Smoke, Functional, Manual Integrated System Testing, UAT, Performance & also execute automated regression testing in Rational Functional Tester by modifying test data in Data pools. Support Production Support with meeting Solution time deadlines. Performed Mobile App Testing for CashAmerica. Helped Auditing inventory.
• Strong Communication skills with development, BA, Management and Testing Team and be good Team player

Environment: Rational ClearQuest, TestRail, Rally,Point Of Sale, Rational Functional Tester, ClearCase, TOAD for ORACLE 11,SQL, .NET, TIBCO,Windows XP,UNIX,MSWord/Excel, Power point,Visio,SNAGIT,Oracle SQL Developer

Confidential, Carrolton, TX

Sr. QA Analyst

Responsibilities:

• Decompose Business Requirements, Functional Design Specifications and translate to test scenarios and test cases. Work closely with BA ensuring accurate documentation.
• Develop Test Plan/ Test Scenarios and Test Cases with Test conditions/ Test schedules ensuring comprehensive coverage and review with stakeholders.
• Identify gaps in requirements and coverage in test cases.
• Perform Integrated testing, UAT on multiple projects in fast paced Agile environment, Linux Command Line Testing.
• Identify Test data and Execute Test Cases using Mercury Quality Center.
• Expert in documenting test results and track defects in Quality Center.
• Ensure timely follow up on issues via email/phone/meeting and escalate any issues to management and provide Test Results and daily Status Reports to Lead and Manager. Recommend quality improvements. Assess test impact for changes in design.
• Verify functionality by comparing invoices, letters between PDF files generated by Docuhive and Pivot using tool Nuance and verify online eBill and executing SQL queries using TOAD.
• Perform Functional, Integrated System & regression testing for OCC Web Application.
• Communicate with development, BA, Partners, PM in U.S and Canada to verify application functionality of new product features meets requirements, Compliance and assist in identifying and resolving issues. Help junior members in QA team. Work overtime.

Environment: Docuhive, Pivot, Nuance PDF converter professional 6.0, Java, Mercury Quality Center 10.0, TOAD, Windows XP, Linux, MS Word/Excel, Power point, Altova XML Spy 2008

Confidential, Irving, TX

Sr. QA Engineer

Responsibilities:

• Gather Business Requirements, Functional Design Specifications and translate to test scenarios and test cases. Map Test Cases to Requirements in Agile environment.
• Conduct cross team Review and follow SDLC procedures and enforce QA Standards.
• Evaluate and test new and modified software on multiple projects concurrently.
• Develop Test Plan/Test Cases/ Test schedules ensuring comprehensive coverage and review with stakeholders and assess risk for front-end and back-end processing.
• Execute Test Cases in 7-11 store ISP/mobile devices like handheld MOT, Scanner /POS for GUI, UAT, Functional and Integration testing
• Regression testing for Canadian Refresh for changes in Hardware and Software.
• Credit Card and Debit Card processing in Gas Pumps and Card readers.
• Act as subject matter expert for Store Supported Items (SSI) in 7-11 .Net application.
• Expert in documenting test results and track defects in Quality Center and OnTime.
• Ensure timely follow up on issues via email/phone/meeting and escalate any issues to management and partners and provide daily Status Reports to Lead and Manager. Recommend quality improvements.
• Verify functionality in backend by executing SQL queries using Query Express.
• Monitor Log files for Exceptions. Verify installation, Configure and identify test data.
• Track test issues and report on test results. Used Traceability Matrix.
• Communicate updates to I.T Managers and team members & provide problem resolution.
• Ensure test environment is ready by doing smoke test. Complete assignments on time.
• Coordinate with development, BA, Partners throughout the lifecycle to verify applications functionality of new product features and assist in identifying and resolving issues.

Environment: ISP, Mobile Devices using Scanner & MOT, POS,Mercury Quality Center 9.0, OnTime 9.0, Query Express 3.7, SQL Server, .NET, UNIFACE, Windows XP, MS Word/Excel.

Confidential, Chicago, IL

Sr. QA Analyst

Responsibilities:

• Conduct analysis of business needs by working closely with Business Analysts to develop high level Test Plan/Test Cases in Mercury Quality Center from Use Case documents and Screen Flows ensuring coverage for GUI in New mobile eCommerce applications
• Execute Integration test cases in web applications and mobile phones in I.T and U.A.T environments.
• Worked with Confidential Mobile Applications developing and executing Test cases.
• Verified Functionality like Login, Checking Account Balance, Verification Email, and Transfer Funds between accounts using mobile phones. Create Accounts linking Credit Card.
• Evaluate and document test results and reports, Analyze Failure and track defects.
• Verify functionality by executing SQL queries in DB Visualizer and Oracle SQL Developer.
• Monitor Log files in UNIX application servers in backend for Exceptions and communication between front end web applications and back end application servers and database.
• Identify test data and Execute batch jobs in UNIX for ACH processing and verify database.
• Ensure test environments are ready by doing smoke test and verify in handheld devices.
• Security testing for mobile site including SQL Injection & Cross Site Scripting.
• Work with development team to verify web applications functionality of new product features and Integrated System Testing and assist in identifying and resolving issues.

Environment: Web Testing, Mobile phones testing, POS, DB Visualizer, Oracle SQL Developer, UNIX, Shell scripts, APACHE, PERL, Vi, Putty, QTP, WinCVS, IBM Rational ClearQuest 7, ClearCase, Mercury Quality Center 9.2 Test Director, Java, Windows XP, MS Word/Power Point

Confidential, Chicago, IL

Sr. QA Certification Analyst

Responsibilities:

• Develop Test strategy. Create/update test plans and test cases for Test Phases to ensure comprehensive coverage for integrated System Testing. Perform GUI testing.
• Write and execute test scripts according to the project schedule for GUI changes to eCommerce apps in cme.com and OpenExchange. Execute UNIX scripts.
• Identify test data and availability for testing. Inject trade data for Future contracts from GL tool and capture the messages from Trade Engine using Message Parser Tool for bid, ask, trade, settlements and Market state changes
• Track progress of testing iterations using Traceability Matrix
• Certify Releases for web apps from multiple projects in Agile environment
• Co-ordinate with various teams ensuring successful weekly deployment for updates to Production for cme.com meeting quality standards. Help junior members in the team.
• Lead and work on web testing of cme.com migration from ATT to Verizon that include Functional Testing, Performance Testing & Load Testing, UAT, and Fail over testing.

Environment: Web Testing, ClearQuest, Java, Tibco, Web Logic, FIXML, Oracle, Jmeter, JSP, HTML, LDAP, People Soft, Salesforce, TOAD, Putty, Webcheck, Flash, Solaris, Apache server, Linux, XP, PERL, XML

Confidential, Schaumburg, IL

Lead QA Analyst

Responsibilities:

• Develop QA strategy for REW team.
• Contribute in researching, defining QA Methodology.
• Execute scenarios in the QA environment to support integrated system test and UAT.
• Identified gaps in Automation Autotest tool that simulates user scenarios in real life developed in C# and .NET technology. GUI testing of front end application.

Environment: C#, .Net, Visual Studio 2003, Microsoft SQL Server 2005, Windows 2000, UNIX, MS Word, MS - Excel, FileNet, Web service, Team Foundation Server, Rational ClearQuest, ClearCase, CMMI, Audit, Visio, InHouse Automation

Confidential, Downers Grove, IL

Sr. QA Engineer

Responsibilities:

• Experience in planning, create and execute Performance test cases for web applications like Campaign, Cognos reports, Plan, Pde using LoadRunner.
• Executed SQL queries using TOAD to retrieve the Server and Oracle statistics from servers and plotted the graphs using Excel for server and oracle statistics.
• Create Integration test cases for Data Management that includes Validation, Name & Address Parsing, Daily and Weekly MCM, Published databases, COGNOS Reports.
• Test execution in the User Acceptance Test environment.

Environment: Windows XP, UNIX, LINUX, Putty, Autosys, TOAD, Oracle, SQL,UNICA Affinium Campaign, Plan, COGNOS Reports, LoadRunner 8.0, PVCS Tracker, MS Word, MS - Excel, Animate

Confidential, Hoffmann Estates, IL

QA tester

Responsibilities:

• Performed regression test for Standard IVR app to test Call flows for various modules in applications like CCMain, General, VMAILTECH, ORDER status, PAYMENT, LOST, Credit & Activations for CARE and Telegence wireless billing systems.
• Identified test data in input XML files and executed test scripts for client-server application co-coordinating with testers to test the following mapping XML request from TEA was transformed to XML request in TeLD format.
• XML data from TeLD format was transformed to XML data to TBS.

Environment: IVR, Client-Server, Adapter testing, WinRunner, UNIX, TCP/IP, SNMP, Windows NT, MS Word, MS - Excel, Rational ClearQuest, ClearCase,, MQ Series, TSO, test scripts, Java, ORACLE, PL/SQL, WebLogic, EJB, XML, Telegence billing, Mainframe legacy system, Visio