PROFESSIONAL PROFILE:

• Experienced Quality Assurance Test Manager with extensive large - scale software and infrastructure testing experience that excels at leading cross-functional testing teams and test coordination with the proven ability to simultaneously manage multiple projects. Managed a QA Team comprised of 6 Leads and approximately 30 testers for the Center for Medicare and Medicaid Services (CMS) Development Environment Consolidation Contract (DECC).
• Outstanding Leadership abilities; able to coordinate and direct all phases of Software Quality Assurance while managing, motivating, and leading project testing initiatives.
• Extensive knowledge of the SDLC and project management best practices
• Strong client relationship collaborative ability to serve as a liaison between technology and the business /client.
• Experienced at managing multiple cross - functional QA Test Teams on a large-scale Healthcare Contract.
• Possess the knowledge and experience to drive UAT from inception to completion.
• Experienced planning, creating, and managing QA Test Strategy and QA Test Plans for application web-based software enhancement projects as well as large scale infrastructure tech refresh and server upgrades.
• Astute at tracking traceability from requirements gathering thru defect tracking and resolution.
• Extensive hands-on experience planning, creating, and executing both manual and automated test scripts using HP QC, ALM, Microsoft Test Manager, UFT, and QTP.
• Possess the experience required to assess the need for performance testing and to plan and coordinate execution.
• Hands-on experience with all stages of risk management
• Experienced at monitoring and controlling change requests.

EXPERIENCE:

QA Test Manager

Confidential

Responsibilities:

• Served as the QA Test Manager System implementation that included Point-2-Point testing of all electrical distribution substations that fall under the territorial boundaries of BGE.
• Facilitated daily QA project team testing meetings.
• Provided in person weekly test status updates to upper management.
• Performed all test development coordination that included building a test plan and managing the creation and execution of test coverage utilizing ALM.

Performance QA Test Manager

Confidential

Responsibilities:

• Managed the performance test team responsible for validating the data transition from the current legacy data patient information system for the Confidential recently established Office of Electronic Health Record Modernization (OEHRM).
• Responsibility included ensuring requirements and test cases entered in ALM provided adequate test coverage to successfully validate legacy veteran medical records once consolidated and migrated to a single platform called Cerner.
• Attended weekly program management meetings to capture impacts to the data validation test strategy and to report impediments.
• Managed all data validation and performance testing Integrated Master Schedule tasks.
• Performed all risk management responsibilities associated with preparedness leading up to the test execution phase to include attending weekly risk meetings.
• Also managed the Florida VA Office of Information and Technology performance testing engagement process.

Deputy QA Test Manager

Confidential

Responsibilities:

• Created weekly program management reports that were disseminated to the highest level of Confidential Management Team.
• Met weekly with Confidential Integration and Test stakeholders to review the status of testing, defects, risks and change request.
• Facilitated all aspects of the change request process which entailed providing the TI Test impact of CR’s in the Remedy change request system, maintaining of the TI Test change request log and representing the TI Test Team on the US Confidential program level change request review board.
• Performed all risk management functions for the TI Test Team.
• Facilitated daily standups with the TI Test Leads and provided guidance and mentoring to less experienced staff.

QA Test Management Consultant

Confidential, Baltimore, MD

Responsibilities:

• Coordinated and executed the testing of large-scale financial network infrastructure projects with global financial market impact for the Federal Reserve Bank of Richmond
• Work closely with network design architects, DBA’s, build engineers and network engineers to create test cases coverage for all hardware residing in various data center across the U.S. Included: IBM WebSphere Application Servers, RHEL Servers, Solaris Servers, Global Traffic Managers, Local Traffic Managers, LDAPS, LPARS, Web Seals, Junctions, Firewalls, Oracle Databases, etc.
• Created mandated Test Strategy artifacts to include, scope, risks, technical landscape, testing type, entry and exit criteria, defect tracking and reporting and status update communication methods.
• Facilitate test execution which ranges from stopping and starting servers, stop and starting services, bring down database listeners, and network traffic verification all in steady state and a combination of same site and cross site failover scenarios. Worked closely with project managers to manage the integrated project schedules and to provide Quality Assurance subject matter expertise in an Agile environment.

QA Test Management Consultant

Confidential

Responsibilities:

• Overall responsible for consulting with the client management team to implement QA Standard Operating Procedures for all phases of the system development life cycle associated with a recently awarded Centers for Medicare and Medicaid Services (CMS) Contract.
• Created management reports that were used to track the status of development and testing for multiple cross-dependent projects.
• Collaborated with project teams to identify and create test scenarios to ensure complete test coverage using industry best practices.
• Setup HP ALM 11.5 framework and created training materials for the use of HP ALM and Target Process.
• Consulted on the creation automated test scripts using Selenium WebDriver to support planned testing activities.

QA Test Manager

Confidential

Responsibilities:

• Managed a test team comprised of 6 QA Test Leads and approximately 30 QA Testers.
• Provided direct oversight, management and operational responsibility for the independent verification and validation of the quality assurance (QA) and testing activities.
• Ultimately responsible for ensuring software deliverables are thoroughly tested and supported by artifacts, traceability, and stakeholder signoffs before production deployment.
• Generated and monitored daily test execution status reports relative to project schedules and budgets using HP ALM.
• Met daily as a member of the program management to provide test execution status updates and to assess risk.
• Prepared operating and personnel budgets for approval while monitoring spending and variances for adherence to budget.
• Key contributor to implementing Project Standard Operating Procedures across all lines of business.
• Collaborated and partnered daily with 6 development leads to plan the deployment of code builds to QA, VV and/or Prod and to discuss defect resolution strategy.
• Approved all build request before deployment to QA, Verification and Validation or Production.
• Generated requirements traceability reports using ALM for requirements per release.

Senior QA Test Consultant

Confidential

Responsibilities:

• Senior QA Test Consultant assigned to a new project initiative called TC Cloud, a remote and mobile client testing center.
• Mentored and provided guidance to less experience staff.
• Provided insight and contributed to executed management decisions pertaining to the revision of standard operating procedures.
• Executed QA responsibilities from requirements inception through Unit testing and SIT.
• Created and maintained the test case depository which included writing and executing test scripts.
• Entered defects with traceability using Microsoft Visual Studio 2010. Facilitated defect triage meetings.
• Wrote the TC Cloud system user guide and the exam event status technical reference document.

Quality Assurance Test Lead

Confidential

Responsibilities:

• Served as QA Lead for all infrastructure projects: Oracle, SQL Server, Web Logic, VMI, Windows 10 and Office 7, Adobe, IE, etc.
• Served in a dual role as the PM responsible standing up the QA test environment CTS-Link Oracle 11g Database Servers and F5.
• Monitored testing status relative to project schedules and budgets.
• Directed and served as a mentor to less experienced staff. Executed all QA Lead responsibilities from requirements inception through all phases of testing- Unit, SIT and UAT.
• Responsible for testing the Corporate Trust Services external facing CTS-Link Investor Reporting Web Application and application program interfaces (API).
• Facilitated the verification and validation of monthly Microsoft patch implementations.
• Served as the Subject Matter Expert for departmental system performance testing inquiries.
• Worked closely with other team members to seamlessly implement quality assurance standards in the department.

Quality Assurance Test Lead

Confidential

Responsibilities:

• Managed and facilitated test planning, execution and defect tracking for all accounting system enhancements and releases.
• Served as the liaison between the technical team and the business.
• Maintained system compliance documentation and responded to system audit findings based on the Sarbanes and Oxley Act 2002 government contractor system compliance mandates.
• Facilitated user training for accounting system enhancements and newly coded system modules.