SUMMARY:

Highly driven Information Technology professional with proven managing background. Excellent communication skills, works well individually and as a team member. Adept at forging strong relationships with leaders, building high performing teams and leading change initiatives.

TECHNICAL SUMMARY:

Assembler DYL280 DB2 File - Manager Quality Center WIKI

COBOL/COBOL II EASYTRIEVE QMF XPEDITER Test Director MS-Project

CICS TSO/ISPF/SDSF IDMS/DC Comparex ClearQuest MS-Word

MICROFOCUS JCL IDMS/DB Librarian ALM MS-Excel

GENER/OL JCLCHECK VSAM ENDEVOR JIRA Lotus Notes

APS Direct Access FILE-AID SCLM Agile Outlook

EXPERIENCE:

Senior QA Analyst

Confidential

Responsibilities:

• Responsible for validating the output data generated from COBOL Developers' code for the Credit Card System in the batch test environments.
• Created test plans, high level test cases and executed test cases using ALM and when discrepancies were found opened defects using JIRA. At project completion created Test Findings report.
• Created and executed Automated Test Scripts.

Confidential

QA Manager

Responsibilities:

• Managed Credit Card Test Team that ranged from eight to twelve bank resources and up to twelve Wipro contractors.
• Participated in the hiring process where I conducted interviews and made hiring and salary recommendations for internal and external candidates that applied for Confidential Enterprise Test Management (ETM) positions.
• Worked with Wipro contractor’s management where we identified, interviewed and on-boarded candidates to fill our open contractor requisitions.
• Responsible for staff mid-year and year-end performance reviews and made managerial comments, facilitated one on one performance reviews and held one on one year-end compensation and bonus discussions.
• Managed my staffs weekly time reporting where I ensured Clarity was recorded correctly and I transmitted their time through the bank Time Transmittal application.
• Led the ETM-ICS quarterly prioritization effort where I determined our team’s capacity and made project assignments for resources across multiple ETM-ICS teams. Selected by Senior Management to lead the quarterly prioritization effort for the ETM-Casper, ETM-SeQual and ETM-IVR teams.

Test Lead

Confidential

Responsibilities:

• Led small to large BAU and CapEx projects where I worked closely with Project Managers, Business Analysts and Developers reviewing and approving Business Requirements and Technical Approach Documents (TAD’s).
• Worked closely with testing resources that were assigned from the ETM-ICS application, cross-applications and off-shore Wipro contractors where I fielded project questions and ensured testing objectives and deliverables were being met.
• Created weekly status reports for Senior Management and resources assigned to the project.
• Managed weekly project testing status meetings that were attended by and Project Manager’s, Cross-Application Leads, Development Leads, Wipro Off-Shore Test Lead’s where testing status was discussed, defects were reviewed and project challenges were discussed.
• Assisted the Business Line with their testing in the UAT environment that included finding and conditioning test data, executing test cases and resolving defects.

System Test Analyst

Confidential

Responsibilities:

• Responsible for validating the output data generated from COBOL Developers' code for the Credit Card System in both the batch and on-line test environments.
• Created test plans, high level test cases and executed test cases using Test Director and when discrepancies were found opened defects using ClearQuest.
• Manipulated test data using CICS transactions and File-Manager within VSAM and DB2 that was used in verifying the results of test cases.
• Supported the Business Line with their testing in the UAT environment that included reserving and conditioning accounts, test case execution and defect resolution.
• Provided physical and instructional support and assistance, as needed, inside/outside the classroom for students who have moderate, severe, and multiple disabilities.

Programmer Analyst (Consultant)

Confidential

Responsibilities:

• Performed maintenance and troubleshooting for the Accounts Receivable Credit Card system that included analysis, design, programming, testing and implementation.
• Responsible for ensuring the and performance of airport baggage screening personnel as part of the Federal initiative to move these jobs under the Transportation Security Administration.
• Responsible for coordinating all aspects of an On the Job (OJT) evaluation, including scheduling, review with management and student evaluation.
• Partnered with management, vendors and customers to have work sites completely prepared for a successful evaluation monitor and report on the status and progress of work.

Programmer Analyst (Consultant)

Confidential

Responsibilities:

• As a member of the Y2K conversion team, repaired program source code, tested and implemented COBOL programs to insure Y2K compliance.
• Supported the OS/390 technical team ensuring application programs would function properly after the OS/390 mainframe conversion.
• Assisted client with analysis, designing and migrating programs that were stored in Librarian into SCLM. As the primary point of contact, trained system point of contacts and developers to become proficient using SCLM. Researched and resolved SCLM technical problems when point of contacts or developers came to me for assistance.
• As a member of the COBOL conversion management team, performed analysis identifying the requirements for the COBOL/370 conversion project.
• Performed maintenance and troubleshooting for the EMS and EMS 1 Systems.
• Trained developers to become proficient in using XPEDITER, File-Aid, MS-Word and MS-Excel.

Programmer Analyst

Confidential

Responsibilities:

• Performed maintenance and troubleshooting for the Money Order Processing and General Ledger Accounting systems which included analysis, design, programming, testing and implementation.

Systems Analyst

Confidential, Arizona

Responsibilities:

• Performed maintenance and troubleshooting for the Prosecutor and Police Information Management System (PIMS).
• As a team member, assisted in the development, testing and implementation of the PIMS system to run under the VisualAge platform. Trained developers to become proficient in using VisualAge.
• Created system specifications for the PIMS Y2K project which included analysis and high level design.

Programmer Analyst

Confidential

Responsibilities:

• Performed maintenance and troubleshooting for the Arthur Anderson DCS Package, which included Sales Order Entry, Purchasing, Pricing and Invoicing.
• As a team member, assisted in the design, programming, testing and implementation of the Pyramid Pricing System. Trained developers and the end-user in becoming familiar with the Pyramid Pricing System.
• Project Leader for the EDI Y2K project, which included analysis, design, programming, testing and implementation.
• Conducted technical interviews for potential new employees.

Business Analyst

Confidential

Responsibilities:

• Performed maintenance and troubleshooting for many systems throughout the company including Accounts Payable, Cash Management, Vehicle Management and Transportation Distribution.
• Assisted clients in designing, developing, testing and implementing small to mid-range projects.
• Project Leader for small to mid-range projects where interns and programmer trainees report to me.
• Trained interns and programmer trainees familiarizing them with company processes, procedures and job responsibilities.

Programmer Analyst

Confidential

Responsibilities:

• Performed maintenance and troubleshooting for many systems throughout the company including Sales, Order Billing, Manufacturer, Adjustments, Payroll, Accounts Receivable, Purchase Orders and Extended Receiving.
• Converted IBM DOS COBOL and BAL programs to IBM MVS COBOL and BAL programs.
• Constructed DB2 applications for mainframe environment on IBM PC using VSAM, COBOL, SQL, APS, MICROFOCUS and XDB.
• Performed the analysis, design, programming, testing and implementation for the rewrite of the Adjustment system.
• System Administrator for GENER/OL (Pansophic 4th Generation Language) Online Systems where employees reported to me for and acquiring knowledge of the system.

Programmer Analyst

Confidential

Responsibilities:

• Performed maintenance and troubleshooting for many systems throughout the company including Retail, Purchase Orders, Mailing Labels and Sales Systems.
• Converted programs from Honeywell COBOL to IBM COBOL.
• Trained programmer trainees familiarizing them with company processes, procedures and job responsibilities.