SUMMARY

• Certified Accredited Integration Specialist (AIS) HP Performance Center (LoadRunner Product Specialist). Twenty years of Information Technology experience covering the entire software development life cycle.
• Most recent and extensive work assignments were in performance/load testing, load test script development, regression test execution and development, defect tracking management, test planning and business requirement analysis.
• Multi - industry exposure in financial, e-commerce, insurance, banking, telecoms, education, publishing, and information technology.
• Involved in process improvement such as CMM, CMMI, and Agile Software Development.
• Analytical and a fast learner, as supported by and drawn from extensive and comprehensive IT and business know-how.

TECHNICAL SKILLS

Mercury WinRunner: 7.6, LoadRunner 9.5 & 11, Performance Center v11.52, Diagnostics for J2EE & .NET 6.5, QTP 9.0, Quality Center 9.0 Administration

TestPartner: TP, QARun, QALoad, QADirector, Reconcile, Defect Tracker, TeamQuest

Application Expert: Client Vantage, JTest, WebInspect, JMeter, jconsole, Splunk, dynaTrace, NewRelic, Sumo Logix

Project Management: MS-Project / Timeline

Database: Design / SQL Server, DB2, VSAM, Oracle, MySql, TOAD, Sybase, DBArtisan, sqlDBX, MarkLogic, SQL Developer

Quality Assurance: CMM and CMMI

Application Design and Programming: COBOL, CSP, MVS, TSO, CA-7, FileAid, CICS, C, C++,Crystal Report, VB, VBA

Unix/Linux/Sun Solaris: PuTTy, WinSCP, WebSphere, J2EE, .Net, Cisco TCP/IP, Citrix, RTE, Tomcat, Apache, WebLogic, Jetty, SOA

IT Courseware Design and Training: WireShark, Fiddler, Firebug, HP SiteScope

PROFESSIONAL EXPERIENCE

Confidential - Edison, NJ

Senior Applications Engineer

Responsibilities:

• Working experience in developing a Performance On-Demand software application to give engineers the ability to run load tests on demand via web interface. This also provides and automated process to test nightly build deployments and provide regular insight into application performance for an end to end integrated environment.
• Assigned to a project called “Coder” and worked closely with developers and architects by attending the daily scrum meetings, sprint planning and troubleshooting.
• Developed and maintained SilkPerformer performance test scripts for an application named “Coder” and “Rave”.
• Heavily involved in Performance analysis and monitoring existing system resource usage to respond to anomalies on resource usage with the use of a third party application called New Relic.
• Maintained and configured the Amazon cloud performance test environments.
• Worked with Microsoft team to monitor, profile, optimize, and to discover the best setting for Medidata’s “Rave” application and it’s every tier to achieve the target SLA.
• Worked with dispersed project teams from within the United States and United Kingdom and Japan.
• Utilized Sumo Logic to analyze performance environment logs.
• Analyzed system and application performance of Amazon cloud nodes using NewRelic.

Confidential - Brooklyn, NY

Performance Engineer

Responsibilities:

• Worked as a Performance Test Engineer for the Department of Information and Technology Agency of the City of New York.
• Worked on performance test efforts of 311Online Web and Siebel application
• Utilized LoadRunner v11.4 for developing and executing Web and Siebel protocol scripts.

Confidential - Monroe, NJ

Performance Engineer

Responsibilities:

• Worked very closely with the Electronic Data Management development team, database, system integration, and network engineering teams.
• Analyzed the EDM system’s production services logs for user modeling and load scenario.
• Identified the critical services that can be a possible performance concern based on the user model.
• Analyzed and identified the application's DB table relationships for every web service endpoints and designed the test data accordingly.
• Prepared the dynaTrace dashlets for monitoring and reporting of the application performance and infrastructure health.
• Developed LoadRunner scripts and ran performance, memory leak, and breakpoint tests to determine the application’s capacity thru Performance Center v11.5.2.
• Developed a JMeter version of the LR scripts for production monitoring of web services.

Confidential - Troy, NY

Senior QA Performance Engineer

Responsibilities:

• Mainly assigned the disaster recovery performance testing of Confidential ’s (Alico systems) that has been migrated from Japan to US.
• Participated in the Japanese and US status meetings.
• Involved in the translation of systems and application presentation documents from Japanese to English.
• Involved in the user interface and content review as well as back-end data verifications and non-functional requirements and reported all the defects found into the QA Tracker which is also communicated to the PMs and the developers.
• Worked with the PMO, DBA, Network Engineers, and developers on updating the playbook, and mapping the migration process and requirements.
• Developed LR performance test scripts for the Java front end application and made sure that the performance test data went thru the DB2/Oracle/MySql database servers successfully.

Confidential - New York City, NY

Senior Performance Engineer

Responsibilities:

• Configured the Performance Engineering web and Linux test servers and validated that the target end-to-end functionality for testing were all working properly.
• Prepared all the necessary test data that covers all the test case scenarios and transactions to accomplish a realistic test.
• Utilized JIRA and QC as an Issue and Reporting tool forevery project.
• Developed and executed LR Web/ODBC protocol script scenarios thru Performance Center 11.52.
• Worked on tuning the JVM to optimize application performance and reduce resource utilization.
• Worked very closely with the developers, database, system integration, and network engineering teams with every project engagements.
• Analyzed the production web server logs to understand the production work load behavior.
• Involved in performance testing SAP system to identify the bottlenecks within bn.com architecture.
• Mentored junior PE member to use LoadRunner on daily script development, requirement gathering and analysis.
• Advised the development team to break the large class files whenever a method did not get instrumented by dynaTrace v3.5.1.
• Configured the dynaTrace agent with an application server (Jetty) that is being run directly from within NetBeans.
• Utilized SiteScope and dynaTrace for test monitoring.
• Utilized Splunk 4.3 for setting up alerts for both windows and UNIX based server event logs.
• Developed and configured JMeter test for performance monitoring web services 24x7.
• Utilized HTTP Request sampler for posting web service requests and verifies the request with response assertion and CSV Data Set Config element to supply every request with different values.

Confidential - New York City, NY

Senior Performance Engineer

Responsibilities:

• Involved in all application load, stress, and performance related efforts and initiatives.
• Heavily involved in BW’s agile software development life cycle process and meetings like the iteration planning session, daily stand ups, iteration review session, and iteration retrospective.
• Developed manual test cases based on the business/iteration requirements and written directly to QC.
• Utilized fiddler for recreating request endpoints and to analyze the response packet trace.
• Developed and executed LoadRunner Web protocol script scenarios thru Performance Center 8.1.
• Involved in the analysis of possible bottlenecks from within the system architecture (BEA Weblogic / Mark Logic / Oracle) of the Topic Network application.

Confidential - Jersey City, NJ

Lead QA Engineer

Responsibilities:

• The role involved managing a team of 6 team members 4 onsite & 2 offshore. Managed their individual performances and project deliverables, defining test metrics, coordinating day to day activities & defect management.
• Developed manual test cases based on the business requirements and written directly to QC.
• Developed and helped the QA automation team in converting the manual test cases into keyword/data driven QTP regression scripts.
• Developed and executed LoadRunner (Web/Web Services/SOAP) script scenarios.
• Configured and utilized LoadRunner monitors for gathering the application transaction profile and possible bottleneck objects.
• Analyzed production server logs to identify the work load model of the application and to derive the performance test matrices.

Confidential - Holmdel, NJ

QA Performance Test Engineer

Responsibilities:

• Developed and maintained Citrix LR scripts to exercise the newly built server farm that runs on XenApp for the remote connections of Confidential employees via ICA.
• Developed and executed load test script scenarios based on the business requirements and specifications.
• Configured and utilized HP LoadRunner Diagnostics 6.5 for J2EE & .NET monitoring tool for transaction profiling and performance result correlation for possible bottlenecks or load, stress, volume testing problem.
• Analyzed the load test results and provided recommendation to the development and infrastructure team.
• Developed and executed LoadRunner (Web & Web Services) script scenarios to create test beds and base accounts to be the used by the manual test teams and the QTP automation test team.

Confidential - Jersey City, NJ

QA Automation Engineer

Responsibilities:

• Developed and maintained Citrix LR scripts to handle load testing ICA clients under remote terminal servers. Worked closely with the Citrix administrator to ensure and verify that the settings and configurations are optimal for all virtual users.
• Conducted an in-house WinRunner, LoadRunner, and TestDirector Admin training class.
• Developed and executed performance test script scenarios based on the business requirements and specifications.
• Analyzed the performance test results and provided recommendation to the performance tuning team.
• Communicated with product management, development and business analysts in the process of preparation and approval of all test related documents.
• Produced documentation of test requirements based on the business requirements.
• Developed and maintained RTE TN3270 WinRunner scripts.
• Developed and converted WR scripts into QTP automation script.
• Developed an effective automated test script design with objectives of maximizing the reusability and their maintainability.
• Assisted with the research on industry trends and enhancements to meet new technology and business demands.

Confidential - Falls Church, VA

Quality Assurance Analyst

Responsibilities:

• Responsible for software integration testing, execution of test plans development of test cases, and the implementation of automated testing tools.
• Customized and maintained the WinRunner scripts and configurations based on the test environment.
• Responsible for technical assistance in implementing WinRunner automated test scripts, record test scripts, creating data driven tests, and managing the GUI Map .
• Maintained test automation suite libraries.
• Controlled execution of tests, built a cycle of tests, ran multiple tests scripts, analyzed test results, reported defects and any troubleshooting issues.