SUMMARY

• Highly driven Information Technology professional with proven managing background.
• Excellent communication skills, works well individually and as a team member.
• Adept at forging strong relationships with leaders, building high performing teams and leading change initiatives.

TECHNICAL SKILLS

• Assembler DYL280 DB2 File - Manager Quality Center WIKI
• COBOL/COBOL II EASYTRIEVE QMF XPEDITER Test Director MS-Project
• CICS TSO/ISPF/SDSF IDMS/DC Comparex ClearQuest MS-Word
• MICROFOCUS JCL IDMS/DB Librarian ALM MS-Excel
• GENER/OL JCLCHECK VSAM ENDEVOR JIRA Lotus Notes
• APS Direct Access FILE-AID SCLM Agile Outlook

PROFESSIONAL EXPERIENCE

Confidential

Senior QA Analyst

Responsibilities:

• Responsible for validating the output data generated from COBOL Developers' code for the Credit Card System in the batch test environments.
• Created test plans, high level test cases and executed test cases using ALM and when discrepancies were found opened defects using JIRA.
• At project completion created Test Findings report.
• Created and executed Automated Test Scripts.

Confidential

QA Manager

Responsibilities:

• Managed Credit Card Test Team that ranged from eight to twelve bank resources and up to twelve Confidential contractors.
• Participated in the hiring process where I conducted interviews and made hiring and salary recommendations for internal and external candidates that applied for Confidential Enterprise Test Management (ETM) positions.
• Worked with Confidential contractor’s management where we identified, interviewed and on-boarded candidates to fill our open contractor requisitions.
• Responsible for staff mid-year and year-end performance reviews and made managerial comments, facilitated one on one performance reviews and held one on one year-end compensation and bonus discussions.
• Managed my staffs weekly time reporting where I ensured Clarity was recorded correctly and I transmitted their time through the bank Time Transmittal application.
• Led the ETM-ICS quarterly prioritization effort where I determined our team’s capacity and made project assignments for resources across multiple ETM-ICS teams.
• Selected by Senior Management to lead the quarterly prioritization effort for the ETM-Casper, ETM-SeQual and ETM-IVR teams.

Confidential

System Test Analyst

Responsibilities:

• Responsible for validating the output data generated from COBOL Developers' code for the Credit Card System in both the batch and on-line test environments.
• Created test plans, high level test cases and executed test cases using Test Director and when discrepancies were found opened defects using ClearQuest.
• Manipulated test data using CICS transactions and File-Manager within VSAM and DB2 that was used in verifying the results of test cases.
• Supported the Business Line with their testing in the UAT environment that included reserving and conditioning accounts, test case execution and defect resolution.

Confidential

Programmer Analyst

Responsibilities:

• Performed maintenance and troubleshooting for the Accounts Receivable Credit Card system that included analysis, design, programming, testing and implementation.

Confidential

Programmer Analyst

Responsibilities:

• As a member of the Y2K conversion team, repaired program source code, tested and implemented COBOL programs to insure Y2K compliance.
• Supported the OS/390 technical team ensuring application programs would function properly after the OS/390 mainframe conversion.
• Assisted client with analysis, designing and migrating programs that were stored in Librarian into SCLM.
• As the primary point of contact, trained system point of contacts and developers to become proficient using SCLM.
• Researched and resolved SCLM technical problems when point of contacts or developers came to me for assistance.
• As a member of the COBOL conversion management team, performed analysis identifying the requirements for the COBOL/370 conversion project.
• Performed maintenance and troubleshooting for the EMS and EMS 1 Systems.
• Trained developers to become proficient in using XPEDITER, File-Aid, MS-Word and MS-Excel.

Confidential

Programmer Analyst

Responsibilities:

• Performed maintenance and troubleshooting for the Money Order Processing and General Ledger Accounting systems which included analysis, design, programming, testing and implementation.

Confidential, City of Mesa, Arizona

Systems Analyst

Responsibilities:

• Performed maintenance and troubleshooting for the Prosecutor and Police Information Management System (PIMS).
• As a team member, assisted in the development, testing and implementation of the PIMS system to

Confidential

Programmer Analyst

Responsibilities:

• Performed maintenance and troubleshooting for the Arthur Confidential DCS Package, which included Sales Order Entry, Purchasing, Pricing and Invoicing.
• As a team member, assisted in the design, programming, testing and implementation of the Pyramid Pricing System.
• Trained developers and the end-user in becoming familiar with the Pyramid Pricing System.
• Project Leader for the EDI Y2K project, which included analysis, design, programming, testing and implementation.
• Conducted technical interviews for potential new employees.

Confidential

Business Analyst

Responsibilities:

• Performed maintenance and troubleshooting for many systems throughout the company including
• Accounts Payable, Cash Management, Vehicle Management and Transportation Distribution.
• Assisted clients in designing, developing, testing and implementing small to mid-range projects.
• Project Leader for small to mid-range projects where interns and programmer trainees report to me.
• Trained interns and programmer trainees familiarizing them with company processes, procedures and job responsibilities.

Confidential

Programmer Analyst

Responsibilities:

• Performed maintenance and troubleshooting for many systems throughout the company including Sales, Order Billing, Manufacturer, Adjustments, Payroll, Accounts Receivable, Purchase Orders and Extended Receiving.
• Converted Confidential DOS COBOL and BAL programs to Confidential MVS COBOL and BAL programs.
• Constructed DB2 applications for mainframe environment on Confidential PC using VSAM, COBOL, SQL, APS, MICROFOCUS and XDB.
• Performed the analysis, design, programming, testing and implementation for the rewrite of the Adjustment system.
• System Administrator for GENER/OL (Pansophic 4th Generation Language) Online Systems where employees reported to me for training and acquiring knowledge of the system.

Confidential

Programmer Analyst

Responsibilities:

• Performed maintenance and troubleshooting for many systems throughout the company including Retail, Purchase Orders, Mailing Labels and Sales Systems.
• Converted programs from Honeywell COBOL to Confidential COBOL.
• Trained programmer trainees familiarizing them with company processes, procedures and job responsibilities.