Lead Software QA Engineer Resume

SUMMARY

Highly productive and accomplished quality assurance specialist with more than 14 years of experience in planning, developing, and implementing quality control and testing for multimillion - dollar initiatives. Creative and tenacious problem solver with proven ability to deliver defect free software using industry standard processes and tools; noted for ability to introduce total quality management process.
Team Management Mentored, counselled, and coached quality assurance engineers and analysts across geographic locations and created a quality organization for a $5 Mil business.
Testing Excellence Experience in testing software applications across five organizations championing quality and managed requirement traceability, test cases creation, and maintenance
Defects Management Managed defects and created root cause analysis of software defects
Vendor/Relationship Management Partnered and managed more than 5 outsourced resources to accomplish quality goals of the organization
Customer Focused Managed test data set up to facilitate customer’s testing needs

TECHNICAL SKILLS

Testing Tools: Test Mgmt

Bug Tracking: Test Director 8.0, JIRA Xray, SpiraTeam

Framework/Platform: .NET Angular, asp.NET Web,.net Core api 5.0, IBM Mainframe, Unix (AIX 6.0 / Sun), Windows (NT / 2003 Server)

Tools: Plutora for release management, Split IO for toggle testing, MS Office Suite (Access, Excel, PowerPoint, Visio, Word), MS Project, Oracle, Microsoft SharePoint

Programming: Java, Oracle Reports, Shell Script, SQL Server, XML, SOAP UI

Areas of Expertise:

Software Quality Assurance
Test Cases Management
Test Plan Preparation
Functional Testing
Black Box and White Box Testing
Team Leadership
Business Systems Engineering
Use Cases & Wire Frames
Software Development Life Cycle (SDLC)
Management Reporting
RDBMS and SQL
Global Delivery Model
IT Business Analysis
Requirements Definition
Healthcare Info Systems
Electronic Health Records
CRM Systems
Banking Software Systems

PROFESSIONAL EXPERIENCE

Confidential

Lead Software QA Engineer

Responsibilities:

Leading and mentoring 10+ QA engineers for Confidential ’s Post.
Pioneered the implementation of CI/CD process for couple of API which led to robust process for current CI/CD Process.
Adding value by in depth research on post QA phase issues for release and categorizing them by identifying ones with scope for future improvement.
Working with mobile testing product team on testing mobile app for Coordinate application.
Facilitate faster resolution of UAT issues by quick identification of responsible scrum team and removing any roadblocks towards faster resolution for environment outages by coordinating with Devops or Scrum Teams.
Improved Release metrics reporting cadence for Leadership..

Confidential

QA Team Lead (Manager)

Responsibilities:

Managed a team of Quality assurance engineers and documentation specialist.
Pioneered building of Quality Assurance team and set up Quality assurance testing processes and standards.
Mentored team by constructive feedback provided during yearly performance reviews.
Identifying technical and effective skills of QA engineers and fostering plan for professional development.
Managed key releases by outsourcing regression testing using offshore resources.
Pioneered the implementation of test automation for smoke and regression tests.
Managed budget for Quality assurance team in alignment with product roadmap delivery to business stakeholders.

Confidential

QA Analyst

Responsibilities:

Responsible for quality assurance and software releases testing for projects with IT-ROPS (Revenue Operations applications team) for Confidential .
Testing and validation of data movement between system-to-system interfaces by stimulating the action on the source systems and then validating the results using backend database queries.
Working with business stakeholders and product management team in rolling out UI systems on the Credits workflow project for credits team in Confidential and Non-Con workflow automation.
Non-Con refers to claims sent from Confidential to payers that have no contract with Confidential for the services rendered.

Confidential

Software QA Engineer

Responsibilities:

Responsible for testing activities and coordination with Active Network’s QA engineers located in Confidential, and Maryland. Working with software engineering in successful rollout of reprint workflow functionality and Harvest report for Department of Confidential in California.
Ensure successful functioning of the control center, Confidential, fulfillment application, agent services, physical inventory and order manager

Confidential

Software Quality Assurance

Responsibilities:

Confidential is a software solutions and services company that offers services across different continents with primary focus on the IT needs of small and medium enterprises.
Worked with multiple clients as outsourced IT QA Analyst.

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