TECHNICAL QA MANAGER Resume

SUMMARY:

Experienced professional over 14 years of experience focused on Quality Engineering & Assurance
Over 5 years’ experience as Quality Assurance Manager / Technical Test Manager - leading Quality Assurance Analysts and Software Development Engineers in Test (SDETs)
End-to-end Test Management - driving both manual and automation test strategy for large scale programs
In-depth experience of SDLC in both Agile Scrum and Waterfall - formulating test strategies, defect analysis and management, evaluating metrics, and status reporting to senior stakeholders.
Extensive experience on Webservice and UI Test Automation (using C#) and DevOps (Continuous Integration Pipelines)
Authorized to work for any US employer (Green Card)

TECHNICAL SKILLS:

REST API Automation: using C#/ RestSharp/ Nunit/ Postman

UI Automation: using C#/ Selenium/ Page Object Model

Azure DevOps: Continuous Integration (CI) - Build Pipelines

Sauce Labs: Cross Browser Testing using C#/ Selenium

GitHub: Version Control System/ Branching/ Pull Requests (PR)

Test Management/ Defect Management: JIRA, ALM, Azure DevOps

PROFESSIONAL EXPERIENCE:

TECHNICAL QA MANAGER

Confidential

Responsibilities:

Leading a cross-functional team of QA and SDETs - Delivered multiple transformation programs as Test Manager
Test Strategy and Test Plan formulation
Test Automation Roadmap creation, technical oversight and code review.
Defect Management and QA Metrics Reporting
Onsite - Offshore Resource Management & Mentoring, Demand Creation & Fulfillment
Set up the Continuous Integration Pipeline (CI)
Delivered 3 major transformation projects as End to End QA Manager - with no schedule slippage
Developed the End to End Test Strategy - with both Manual and Automated testing
Achieved 70% regression automation (UI & API) - with focus on API automation
Designed Test Automation framework for an E-commerce application that had both API as well as Selenium components in the same script
Re-used Automation scripts for Automated Test Data creation - reduced test execution time by 15%

QA MANAGER

Confidential

Responsibilities:

Leading a cross-functional team of QA and SDETs of 11 associates.
Managed the QA team for the modernization of e-commerce site
Responsible for providing technical reviews, oversights and guidance to the teams
Test Strategy and Test Plan formulation
Managed project test efforts, including forecasting the required effort to complete testing
Delivered the E-commerce modernization program as QA Manager - with no schedule slippage
Implemented early automation with re-usable functions and Page Object Model methods created in parallel to development
Reviewed defect metrics to fine-tune Regression strategy for future sprints - achieved less than 2% defect slippage

QA MANAGER

Confidential

Responsibilities:

Leading a cross-functional team of QA and SDETs of 5 associates.
Responsible for Functional, Regression and End to End testing of Flight Reservation Systems
Responsible for regression automation of Flight Reservation Systems
Assure business acceptance of release by performing business reviews of QA results and gaining business signoff prior to Release go-live