SUMMARY

• A highly motivated engineering graduate having 10+ years of professional experience in the field of IT focusing on Quality Assurance, Analysis and Testing.
• Worked as QA lead for a team of 10+.
• Excellent understanding of the domain, particularly Functional Testing, Integration Testing, User Acceptance Testing, Test Execution, Test Reporting and Defect Management.
• Comprehensive knowledge of Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC) having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Having the ability to convert 'one - liner' business requirements into a concise set of test case scenarios based on the analysis of functionality, objectives, and risks.
• Hands on experience in creating Test Plan, Test Analysis, Test Cases, Test Data preparation and execution.
• Expertise in the defect tracking tools like HP Quality Center, HP ALM, JIRA, and Clear Quest.
• Having exposure in different management scenarios like Reporting, Quality assurance and providing demos to the client.
• Worked in Waterfall and Agile Methodologies.
• Participated in Daily Stand-up call and Defect triage calls.
• Exceptional problem solving and sound decision-making capabilities with excellent communication and interpersonal skills.
• Excellent track record for meeting deadlines and submitting the deliverables on time.
• Experience on working in mobile application testing.
• Exposure of working at Client location and communicating effectively with clients and upper management.
• Awarded Super team at Confidential .
• Lean Six Sigma Green Belt Certified.

TECHNICAL SKILLS:

Management Tools: Microsoft Office Suite Word, Excel, PowerPoint, SharePoint

Operating System: Windows XP, Windows Premium 7, UNIX

Programming Language: XML, SQL

Database: IBM DB2, Oracle 10g

Other Tools & Utilities: HP-ALM, JIRA, Rational Quality Manager, ClearCase Client, JMeter, Fiddler, Wireshark, Putty, WinSCP, Microsoft Dynamics AX, Eclipse, Bug Zilla

PROFESSIONAL EXPERIENCE

Confidential, NJ

QA Lead

Responsibilities:

• Involved in requirement walkthroughs with the Business teams and analyzing the solution documents prepared.
• Worked on Test Plan and Test Strategy documents.
• Estimation of Test Effort, Test Planning, Tracking and Control.
• Add tasks in JIRA.
• Attend Daily Stand-up Meeting and Defect Triage call.
• Co-ordinated between teams (Dev, QA, Admin, DB, Interface) and get the work done with no blockers.
• Extract execution and defect status report from JIRA/ALM.
• Upload cases in Test Rail.
• Consolidate work status by EOD and update the same to higher Management.
• Leading and managing Test team.
• Conductedperiodictest status review, identified risks,made escalations and mitigation planning.

Confidential, IL

QA Lead

Responsibilities:

• Worked on Test Plan and Test Strategy documents.
• Estimation of Test Effort, Test Planning, Tracking and Control.
• Attend Daily Stand-up Meeting and Defect Triage call.
• Conducted Root cause analysis of issues in defect meetings with teams to prevent re-occurrence.
• Co-ordinated between teams (Dev, QA, Admin, DB, Interface) and get the work done with no blockers.
• Configured Screen layouts, Data screens and sub screens for purchasing and Inventory management including customization and implementation of special fields, user exits and UI screens.
• Created weekly status report on QA progress for each release using HPQC, reported results to management and project team.
• Managing testing activities, Test Deliverables and Task Allocations.

Confidential

QA Lead/Performance Test Management

Responsibilities:

• Managed the Performance test data preparation and test environment preparation with all the specs desired by the client.
• Setting a benchmark for the response time of the application with different users and different iterations scenarios.
• Managed the performance test execution from end to end.
• Prepared final Performance Test Report which was shared with the Client.
• Received client appreciation for successful completion of the project.
• Effectively managed the performance test runs from end-to-end perspective, coordinated amongst the other IT teams to ensure process compliance in terms of defect removal/response time and timely delivery to client.

Confidential

QA Lead

Responsibilities:

• Performing requirement walkthroughs with the Business teams and analyzing the solution documents prepared.
• Involved in functional, UAT and ad-hoc testing of all parts in DMS phase 1.
• Introduced formal test processes and standard test tool for better and quicker coordination between functional consultants and development team.
• Designed test plan, strategy and test cases. Rigorously carried out test execution of multiple scenarios simultaneously and shared daily detailed status report with PMO team.
• Executed test cases, interacted with development team and tracked defects to closure.
• Involved in detailed QA documentation and daily project status reporting (application related issues and risks).
• Received client appreciation for high quality test deliverable and providing UI enhancement suggestions.
• Facilitated the training activities at client’s plant location along with functional consultants to help in DMS deployment in different parts of the country.
• Effectively managed projects from end-to-end perspective, coordinated amongst the other IT teams to ensure process compliance in terms of defect removal/response time and timely delivery to client.

Confidential

QA Lead

Responsibilities:

• Reviewed functional/non-functional user documents and identified key business processes.
• Executed the positive and negative scenarios and tracked the SIT and UAT liaising with the business team on daily basis.
• Introduced formal test processes and standard test tool for better and quicker coordination between functional consultants and development team.
• Daily test reporting and tracking of the defects along with the PMO team.
• Documentation of the entire testing process with standardized documents across STLC.
• Successfully met customer’s demanding business requirements, completion of UAT and Go-Live of phase-1.
• Effectively managed projects from end-to-end perspective, coordinated amongst the other IT teams to ensure process compliance in terms of defect removal/response time and timely delivery to client.

Confidential

Quality Assurance Analyst

Responsibilities:

• Performing requirement walkthroughs with the Business teams and analyzing the solution documents prepared.
• Designed testing strategy and developed realistic test cases, test scenarios and test plans after analyzing user/functional requirements along with business analysts.
• Executed test cases, interacted with development team and tracked defects to closure.
• Involved in detailed QA documentation and daily project status reporting (application related issues and risks).
• Offering UATs to clients and incorporating client observations and comments.
• On-boarding of the Partners on the Production end and resolving integration issues.
• Received client appreciation for delivering defect free product and coming up with innovative suggestions.
• Designed and managed test data executed database testing by executing SQL queries and joins.
• Effectively managed projects from end-to-end perspective, coordinated amongst the other IT teams to ensure process compliance in terms of defect removal/response time and timely product/service delivery to client.

Confidential

Quality Assurance Analyst

Responsibilities:

• Analyzing the requirements and preparing the business requirement document (BRD) with the Business Analysts team.
• Designed testing strategy and developed test scenarios and test plans after analyzing user/functional requirements along with business analysts.
• Testing the end-to-end functionality of mobile apps on various platforms- IOS, Android and Blackberry.
• Performing Regression and Sanity testing for the various Apps at frequent intervals.
• Received client appreciation for finding even the minutest of bugs to increase the quality of the developed apps.
• Tracking the bugs efficiently using Bugzilla.
• Providing demo of the app to the client.

Confidential

Quality Analyst and IT domain development

Responsibilities:

• Providing the analysis and development of new API for new services introduced by telecom partners.
• Providing guidance to the open developers to use the existing APIs to develop new mobile apps.
• Performed requirement walkthroughs with the Open Developer and QA teams with the aim to develop testing strategies and test plans for User Acceptance Testing (UAT).
• Testing the Open developer’s code based on test cases prepared.
• Responsible for Code review and Quality assurance of the developer applications.
• Direct Interaction with the Client through meetings.
• Providing demo of the application to the Client.

Confidential

Support Engineer

Responsibilities:

• Defect analysis and code fix for existing issues in application.
• Extensively experienced for analyzing requirements and writing business documents and reports in Pre-Testing phase for the Enhancements to the existing graphical interface of the application.
• Prepared test cases in accordance with requirements and performed Integration testing of the app.
• Involved in Unit testing and Regression testing as well.
• Utilized Quality Center for directing, tracking and outlining needs during a project SDLC.
• Worked on the Code Deployment and production activities of the Application.
• Involved in preparing SLA, Score Cards, Defect trackers and Data Gatherers required by client for monthly business process review.

Confidential

Support Engineer

Responsibilities:

• Defect analysis and code fix for existing issues in application.
• Responsible for Handling Business Logic Java Classes and Web Services (SOAP).
• Analyzing the requirements and working on the Enhancements to the existing application.
• Responsible for preparing test cases and test plans.
• Involved in Unit Testing, Integration Testing and Regression testing.
• Support production activities like Dress Rehearsal, Code Deployment, On Call issues.
• Designed and managed test data executed database testing by executing SQL queries and joins.
• Involved in preparing Score Cards and Data Gatherers required by client for monthly business process review.
• Allocating the tasks to team members and knowledge transition to new team members.
• Responsible for Quality assurance of the deliverables.
• Coordination of the external and internal audits conducted every quarter.