Senior Tester Resume Arlington, VA - Hire IT People

SUMMARY:

Leveraging advanced analytical background and ability to speak to an audience to bridge the gap between business and technology. Excited to tackle the toughest problems on the road to both personal and team growth and success. Senior software tester with the belief that organization will lead to effective knowledge - sharing, which in turn increases efficiency and paves the way for innovation. 5+ years of success streamlining QA best practices and change management. Solid background in documentation, team building, and process improvement.

AREAS OF EXPERTISE:

TECHNICAL SKILLS:

PLATFORMS: Windows, Mac OS

LANGUAGES: R, SQL

SOFTWARE/TECHNOLOGIES: Microsoft suite, Jira, Rational, Test Complete, SharePoint, Medallia, Slack, TEAMS

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, VA

Senior Tester

Responsibilities:

Primarily responsible for development and execution of all unit, functional, and regression testing of delivered artifacts and products and coordinating testing across multiple, escalating test environments.
Lead development of testing strategy, authoring test plans and test procedures, as well as creating and maintaining continuous integration process documentation.
Support functional business requirement elicitation resulting in detailed acceptance criteria. Identify and diagnose solution configuration issues that manifest testing errors, providing communication and follow-through.
Support the development and delivery of measurement reports. Work to continuously improve speed, efficiency, and scalability of the build and test systems.
Collaborate on accessibility (508) testing across the project.
Lead tester transition from Rational to Jira and formulated best practices
Supported implementation of KANBAN methodology, including workflow and board design
Implemented tester documentation best practices across the project
Increased communication across roles to support knowledge-share and reduce redundancies
Mitigated risk by expanding testing efforts and increasing transparency

Confidential, Arlington, VA

Software Test Analyst

Responsibilities:

Develop and execute unit, functional, and regression testing of delivered artifacts and products.
Implement testing strategy and document test results.
Identify and diagnose defects, communicating with development to ensure timely resolution.
Maintain testing documentation and test library.
Coordinate and contribute to meetings with development and leadership teams for product design.
Develop standards, methods, and procedures to determine product quality and release readiness.
Supported design of SDLC workflows
Developed organizational strategy for test repository
Developed test process from the ground up
Mitigated risk by editing software documentation for technical accuracy, compliance and completeness

Confidential, Herndon, VA

Technical Support Specialist

Responsibilities:

Respond to requests received through email and phone, providing support for basic customer issues and requests for information.
Track incidents and maintain customer tickets.
Determine when escalation to a higher tier is necessary and facilitate communication of issues across tiers.
Mitigated company reputational risk by taking initiative and authoring training materials for onboarding
Mentored new hires
Utilized deductive reasoning to decrease call time and increase per hour call reception

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Senior Tester Resume

Arlington, VA

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