SUMMARY

• Technically minded professional with more than 9 years of experience leading all aspects of Quality management across various domains like life sciences/Pharma, insurance, banking/finance, E commerce
• Adept at partnering and working with the commercial IT leadership and business stakeholders to understand business priorities, define digital quality roadmap and engagement model to deliver innovative solutions through product teams
• In - depth knowledge of Agile and Waterfall models that streamlined Testing process, increased team efficiency, and reduced wasted time.
• Always strived to achieve best efficiency with a keen emphasis on continuous service improvement by executing new processes, through innovation and transformation
• Promote empowerment of the team and encourage a sustainable pace with high levels of quality for the team
• Excellent verbal and written communication skills - Able to work with and communicate clearly with globally dispersed peers, and clients whenever possible

TECHNICAL SKILLS

• SalesForce
• ALM
• JIRA
• ATM
• Data Analytics
• Google Analytics
• Selenium
• SOAP UI
• POSTMAN
• R
• Toad/PL Sql
• MS Office
• MS PowerPoint
• Visio
• SharePoint
• ServiceNow
• Veeva Promo Mats
• Veeva CRM

PROFESSIONAL EXPERIENCE

Confidential | Chicago

QA MANAGER /Lead

Responsibilities:

• Partnered with BSAs to understand the Customer needs and developed quality control processes with best practices.
• Managed and led team of more than 15 members members. Responsible for test team members onboarding, trainings and raising and getting approvals for different application access.
• Responsible for Test deliverables like Test Plan/Test design documents, Traceability matrix, Test summary report.
• Lead and managed Defect triage meetings by discussing blockages and issues and hands on worked with developers in debugging some blockages.
• Managed and Lead ALM test executions, approvals and sign offs.
• Responsible for Validated Test case signoffs from the SQA and Test deliverables signoffs from respective stakeholders.
• Responsible for getting approvals for the Val test cases in the SharePoint.
• Responsible for routing the test deliverables in the service Now application and getting the signoffs from stakeholders.
• Lead and Managed activities such as providing test data to the Business users for their UAT testing.
• Lead the pre UAT demo with the business users and provided clarifications to their questions.
• Lead the team to closely work with the business users during their UAT to clarify any questions, follow up with the UAT feedback and tracking any UAT issues and updating them in ATM and closely worked with he development team to fix those issues and ultimately lead the team to retest those critical issues and closed them.
• Introduced and improved multiple quality standards across the testing team including introducing a standard user password system and communicated with all the business teams for timesaving and enhancing the quality user experience.
• Planned and managed various enhancements and helped/guided/mentored team to scale up and reach/exceed the expectations in delivery.

Confidential | Chicago

QA Lead

Responsibilities:

• participated in scrum meetings/ceremonies within each sprint, like Daily Stand-up, Scrum Planning, Sprint Review, and Retrospective meetings.
• Responsible for Test strategy, Test Plan, Test Scripts and other Test deliverables.
• Planned and lead the Execution of UI testing, Database Testing, and presented Demo to the stakeholders for implementing Selenium by using xframium and Testng framework
• Identified cross team dependencies and have aligned work effectively.
• Experience with scaled agile framework (safe certified agilest)
• Extensively used Jira-project management tool to update the sub tasks for the Testing stories and logged defects and assigned to the developers.
• Lead the team to effectively manage the engagement within the Service Level agreements
• Planned and managed various enhancements and helped/guided/mentored team to scale up and reach/exceed the expectations in delivery.
• Driven the onsite Governance meeting, weekly status meeting with the SMEs and daily status call with the internal team.
• Communicate timely and accurate information regarding project progress across functional teams in order to prioritize and meet timeline and quality standards
• Provided and implemented creative, out of the box solutions to solving challenging problems

Confidential | Chicago

QA Consultant

Responsibilities:

• Ensured the project timelines are met within the budget and with quality deliverables.
• Responsible for Test Strategy, Test Plan preparation and meeting with the SME and getting their approvals
• Attending Scrum Daily calls, Scrum planning and Scrum Review and Retrospection meetings.
• Executed UI testing in MDMCE application and validating the quality of the data flowing to the PEM database.
• Making sure that MDMCE, PEM and WDS applications are in sync by validating the data and making sure they are all aligned.
• Used JIRA for entering Sub Tasks for Stories and Track their Progress and complete
• Used Postman for Java services Testing of Maintenance Services.
• Performed OSB Get Services by using SOAP UI Tool.
• Worked closely with developers and business analysts to define Test scenarios and develop a plan to accomplish the test objective
• Acting as a single point of contact to customer as well as its vendors on all the projects in various management calls and meetings.

Confidential | Chicago

QA Automation Engineer

Responsibilities:

• Developed Test Scripts and Test framework (TestNG and page object model) as per the requirements using standard guidelines.
• Documented and executed Test plans and Test scripts based on business requirement document.
• Performed Input validations, User Interface Validations, Browser compatibility testing and Navigation testing.
• Performed WSDL testing using SOAP UI and POSTMAN
• Experience in Data Driven testing.
• Attended review meetings with Business Analysts, Developers to validate tests according to the requirements.
• Closely interacted with developers in fixing the bugs.
• Involved in defect log and defect tracking.

Confidential, New York

QA consultant

Responsibilities:

• Created the test environment for Staging area, loading the Staging area with data from multiple sources.
• Build complex SQL queries to validate stage against ODS and to perform the following checks like data correctness, uniqueness, data integrity, data transformation and data quality
• Ran the jobs through Autosys and CL - Workload tool and make sure that the data gets loaded successfully through several stages.
• Developed data driven test scripts to check the same functionality with multiple sets of data.
• Developed Requirement Traceability Matrix (RTM) to ensure appropriate level of test coverage.
• Enter and maintain defect information in Defect Tracking System, JIRA.
• Created SQL query to validate ODS against Materialized views.
• Tested the BI reports generated against the requirements specification documents
• Involved in estimation of test cases, requirement analysis phase, and preparation of test strategy, test plan, test scenarios and test case design.
• Involved in review of test design activities.