SUMMARY

• Over twenty years of hands - on experience in the IT Industry, experience in Analysis, Development and Implementation of Test Programs.
• Developed Strategic Test Strategy, SIT - Master Test Plans for complex applications / business transformation initiatives.
• Key player for overseeing test efforts of multi-platform applications and technologies: Java / .NET / Micro Services / Web Services / Relational Databases / Mainframe / UNIX / Batch Processes.
• Strong knowledge of Web / Mobile based testing, Web Services, Business Processes, Middleware testing, System Integration testing, Defect tracking tools like HP Quality Center, Microsoft Test Manager, JIRA, and TFS.
• Experience with SDLC, and different project delivery methodologies (Agile, Waterfall), manual and automated testing using test automation tools like QTP/UFT, SoapUI.
• Active participation in code reviews, design walk through, test documentation Reviews and Inspections, User Prototype / Acceptance sessions, UAT, Commercial Certification Testing, and User Training.

TECHNICAL SKILLS

Platforms: JAVA, .Net, Windows, UNIX, Mainframe, AS 400

Testing Tools: SoapUI, XML Spy, Microsoft Visual Studio 2005 Team Suite Version 8, MTM, FitNesse, QTP (8.2), VSS (Visual Source Safe), Silk Performer 3.5, WinRunner 5.0, ATF 5.0, SQA Robot, SABLIME, PVCS Tracker, TestDirector 8.0, HP Quality Center 9.2, JIRA 6.x, Fiddler, Bugzilla, LoadRunner 8.0, QA Load 4.8, IBM DB2 Command Center, JUnit, TOAD.

Database: Oracle 8.1.6, MS Access, IBM DB2, MS SQL Server

PROFESSIONAL EXPERIENCE

Confidential, Ft. Lauderdale, FL

Sr. QA Analyst

Test Tool: TFS, MTM, Fiddler Web Debugger

Responsibilities:

• Reviewed User Stories and provide feedback to ensure completeness and clarity on business requirements needed by the QA team to develop accurate test cases
• Prepared smart test cases to cover all the requirements from User Stories
• Prepare Test Data, test URLs for testing
• Reviewed test cases developed by team members for completeness, clarity and coverage
• Developed test cases to cover Digital Marketing Technologies like SEO, SEM, and Google Analytics
• Executed test cases using different browsers for browser compatibility verification
• Executed test cases against different test environments
• Performed backend database validation during testing by executing SQL queries
• Performed Digital Marketing related LEADs validation in the database, by checking the request and response XML files and also checking with the integrated systems like Compass and AutoUSA
• Logged defects/incidents that include clear information for the developers to reproduce and also minimizing duplicate entries by checking the existing defect log
• Performed post deployment validation within the deployment window
• Attended all project related meetings
• Coordinated daily Defect Triage meetings
• Worked closely with the Development team in terms of defect resolution
• Built professional relationship with Business Product Owners and worked closely with POs to ensure completeness and clarity on User Stories
• Attended Agile Sprint related User Story review and estimate sessions to provide testing estimate
• Coordinated Go/No-Go sessions with Business POs
• Assisted Business POs in UAT sessions, collected findings from UAT and logged them into MTM for reporting and tracking purposes
• Managed QA tasks to complete testing in each environment and within the scheduled time by working together with all on-shore and off-shore QA resources
• Actively participated in QA test automation tool evaluation process
• Develop QA Test Strategy document, Test Plan document for the project
• Prepare weekly QA Status Report for QA Manager

Confidential, Miramar, FL

Web QA Analyst

Test Tool: HP Quality Center

Responsibilities:

• Execute test cases from Quality Center for Web Re-design project, update existing test cases while executing, verify test results, and log defects
• Re-test and Regression test after every build deployed in the QA test environment

Confidential, Miami, FL

QA Project Manager

Test Tool: HP Quality Center, QTP

Responsibilities:

• Managed a test automation project where HP QTP was used
• Lead an Off-shore QA team and all testing related activities
• Worked with SMEs/BAs to identify candidate test scenarios for automation
• Updated exiting Test Cases in Quality Center, and prepared Test Data for QTP scripting
• Arranged knowledge transfer sessions among the SMEs and Off-shore QA team
• Work with IT team towards establishing a remote connection and application access for the Off-shore QA team
• Work with IT team towards establishing a QA test environment in terms to execute QTP scripts
• Prepare weekly QA Status Report for the IT Director and Development Manager

Confidential, Orlando, FL

Lead QA Analyst (EAI)

Test Tool: HP Quality Center, soapUI, XML Spy

Responsibilities:

• Lead Direct Connect Sustainability project testing activities
• Develop QA Test Strategy, Test Plan documents for the project
• Perform Web Services, System Integration, and Security Testing
• Create Test Cases in Quality Center, execute test cases and log defects
• Prepare Test Data for testing in different phases of Testing Life Cycle
• Meet Quality Gates for Exit/Entrance Criteria
• Participate in UAT testing, Certification Testing and prepare User’s Guide

Confidential, Juno Beach, FL

QA Lead

Test Tool: HP QC (Quality Center)

Responsibilities:

• Lead ASW Enhancement testing activities
• Develop QA Test Strategy, Test Plan documents for the project
• Create Smoke Test Cases, Regression Test Cases and execute test cases against the existing application
• Prepare weekly QA Status Report for the Project Manager and QA Manager
• Train Junior QA Testers on QA Process, and how to write Test Cases on Quality Center
• Review Enhancement Requirements documents in terms to develop test cases
• Create end-to-end test scenarios and prepare Test Data
• Work with IT team towards establishing a QA test environment

Confidential, Ft. Lauderdale, FL

QA Lead

Test Tool: Rational Manual Tester

Responsibilities:

• Develop QA Test Plan, Test Schedule & Resource Estimate
• Review BRD & HLD documents
• Create Test Scenarios & Test Cases from BRD & HLD
• Prepare Test Data
• Work with IT on QA Environmental needs for testing

Confidential, Juno Beach, FL

QA Project Manager

Test Tool: HP Quality Center

Responsibilities:

• Coordinate Beta test activities
• Work with Beta testers to help them with their UAT activities
• Create Checklist, Quality Gate to improve the rollout process
• Work with the Beta testers to capture issues / concerns after rollout
• Introduce HP Quality Center to the team as a Test Management Tool
• Work towards establishing a QA test environment

Confidential, Orlando, FL

Lead QA Analyst (EAI)

Test Tool: HP Quality Center, soapUI, XML Spy

Responsibilities:

• Perform EAI Defect Triage Activities by looking into the logs for any exceptions; verify Schema / WSDL, translation, transformation and mappings
• Created “EAI Defect Triage Flow Chart” to make the EAI defect triage activities smoother and quicker
• Perform EAI message level test using soapUI to reproduce Defect. Consult with EAI Developers as needed
• Perform Web Services testing, System Integration Testing, Security Testing
• Search if Defect already exists (Duplicate), Defect Analysis for current Production behavior (WAD), Product Requirements (CR)
• Responsible for testing Middleware services using EAI Admin Console test interface by sending XML request data. Verify that the response XML meets the business rules / requirements
• Analyze EAI services to understand the business rules. Review and analyze SDS, SRA and Use Case documents
• Provide feedback and suggestions to the BA, and SME on finding issues and usability
• Handle multiple projects at a time
• Attend Composite Release Defect meetings as EAI QA representative

Confidential, Pompano Beach, FL

Lead QA Engineer

Test Tool: Bugzilla, HP QTP, HP LoadRunner

Responsibilities:

• Develop test plan, write test cases, test scenarios, and test scripts
• Execute test scripts, verify test results, and log defects
• Deploy the new build in QA; verify the build install, update defect status after every Build Install.
• Perform Re-test and Regression Test after each defect fix
• Communicated with different vendors to choose a Performance & Load test tool for QA
• Developed automation test scripts for Performance & Load test using HP LoadRunner for various test scenarios
• Performed Performance and Load Test Run, Capture Test Results & Prepare Documentation and Test Report
• Create Regression test scripts using HP QTP to automate Functional Testing and Application Data Entry.
• Communicated with HP QTP technical support team to troubleshoot issues related to the tool and also with the environment
• Actively lead the QA team whose responsibilities include running testing suites, developing test cases, creating test metrics and tracking down defects
• Lead QA test projects under minimal supervision

Confidential, Orlando, FL

Lead QA Analyst (EAI)

Test Tool: HP Quality Center, soapUI, XML Spy

Responsibilities:

• Responsible for testing Middleware services using EAI Admin Console test interface by sending XML request data. Verify that the response XML meets the business rules
• Analyze EAI services to understand the business rules. Review and analyze SDS, SRA and Use Case documents
• Provide feedback and suggestions to the BA, and SME on finding issues and usability
• Develop Test Plan, write and execute Test Cases and report Defects using HP Quality Center
• Perform Shake out (Connectivity), and Integration testing in the QA, and also support System testing in the QA environment
• Perform Web Services testing, System Integration Testing, Security Testing
• Handle multiple projects at a time
• Mentor Junior / New QA testers with the QA Process and Business Process of the application
• Attend Composite Release Defect meetings as EAI QA representative
• Attend Composite Release Core Team weekly planning meetings as an EAI QA representative

Confidential, Hoffman Estates, IL

Sr. Consultant (Performance & Load Testing)

Test Tool: Sague Silk Performer

Responsibilities:

• In an Agile Development Environment, Review Requirements Document, Business Rules, and Work Flow Diagrams
• Understand the Functionality and Architecture of the application under Performance Test
• Gather Performance Test Requirements and User Expectations
• Develop Performance Test Plan for the application under test
• Develop Automated Test scripts using Sague Silk Performer to test performance and to simulate a heavy load on a server, network and object to test its strength and to analyze overall performance under different load types

Confidential, Pompano Beach, FL

Sr. QA Engineer

Test Tool: Bugzilla, Microsoft Visual Studio 2005 Team Suite Version 8, FitNesse

Responsibilities:

• Develop test plan, write test cases, test scenarios, and test scripts
• Execute test scripts, verify test results, and log defects
• Deploy the new build in QA; verify the build install, update defect status after every Build Install
• Perform Re-test and Regression Test after each defect fix
• Develop automation test scripts for Performance & Load test using Microsoft Visual Studio 2005 Team Suite Version 8 for various test scenarios
• Performance and Load Test Run, Capture Test Results & Prepare Documentation and Test Report
• Create Regression test scripts using FitNesse to automate Functional Testing and Application Data Entry
• Actively lead the QA team whose responsibilities include running testing suites, developing test cases, creating test metrics and tracking down defects
• Lead QA test projects under minimal supervision

Confidential, Boca Raton, FL

Sr. QA Analyst

Responsibilities:

• Analyze Middleware services to understand the business rules, review and analyze Business Requirements Document and Technical Specification Document
• Develop Test Plan, write and execute Test Cases, perform testing in the QA, BETA and Production environment
• Extensive Regression Testing to deliver a quality product
• Execute automated scripts to run smoke test on each new build under test

Confidential, Hollywood, FL

Sr. Performance Test Engineer

Test Tool: Apache JMeter

Responsibilities:

• Understand the Functionality and Architecture of the application under Load/Performance Test
• Gather Performance Test Requirements and User Expectations
• Installed and Configured Apache JMeter to test performance and to simulate a heavy load on a server, network and object to test its strength and to analyze overall performance under different load types
• Apache JMeter—a performance testing framework from Apache, has been widely accepted as a performance testing tool for Web applications. To create a load test in JMeter build a test plan, which is essentially a sequence of operations JMeter will execute. The simplest test plan normally includes: Thread group, Samplers and Listeners.

Confidential, Boca Raton, FL

Sr. QA Analyst

Test Tool: Test Director 8.0 (Enterprise Version), Bugzilla, HP QTP, HP LoadRunner 8.0

Responsibilities:

• Responsible for testing Middleware services using XMLDirect test interface by sending XMLDirect request data. Verify that the response XML meets the business rules. Also responsible for testing one of the ChoicePoint’s online applications Qualifier.net
• Analyze XMLDirect services to understand the business rules and handle multiple projects at a time
• Review and analyze BRD (Business Requirements Document) and TSD (Technical Specification Document)
• Provide feedback and suggestions to the Product Managers and Project Managers on finding issues and usability
• Develop Test Plan, write and execute Test Cases using Test Director 8.0 and Defect Reporting through Bugzilla
• Perform testing in the QA, BETA and Production environment
• Extensive Regression Testing to deliver a quality product
• Perform security testing on products and services
• Created automated script to run smoke test on each new build under test
• Develop automated scripts using QTP for Regression testing
• Develop Load/Performance scripts using LoadRunner for Load/Performance testing
• Mentor Junior / New QA testers with the QA Process and Business Process of the application
• Perform Test Director administrative work to support Test Director users