SUMMARY

• 8+ years of IT experience as a QA Analyst in Client\Server and Web Applications in E - Commerce, Financial Telecom, Industries using Automated and manual testing Techniques wif emphasis on Functional, Regression & Business Process Testing along wif actively taking part in continually improving QA methodologies and testing processes.
• Excellent experience in business analysis / customer / product / system requirement documents & Strong knowledge of all the phases of SDLC (Software Development Life Cycle) such as Scrum, Test Driven Development (TDD), Agile, BDD methodology.
• Proficient in configuring, customizing and using testing tools like Cucumber, HP Quick Test Professional 10.0,11 Quality Center 9.5, 10.0, Neustar tool, Jira, Selenium (Web Driver), AppDynamics, Newrelic, AWS, Fastly, TFS, and Jenkins, git.
• Designed and implemented different automation frameworks from scratch like Page Objects framework, Keyword Driven framework, Data Driven framework for a number of projects.
• Proven ability in developing BDD scripts wif Cucumber and writing step definitions. UsedWATIR,DATA DRIVEN framework.
• Expertise in writing basic to complex SQL queries to perform back end testing, batch job processing in SQL Server and Oracle database environment.
• Strong Experience in Smoke, Exploratory, Functional, Regression, Performance and User Acceptance testing for the highly structural and complex systems.
• Expertise in Test Case/Test Procedure Design, developing Requirement Traceability Matrix (RTM), Test Tool Usage, Test Case Execution, Defect Management and Defect Tracking, creating Test Scripts, reviewing Log files & Reports for delivering utmost Quality product.
• Expertise in testing Web Services based by automating service layer tests using Ruby/Cucumber and Mechanize.
• Extensive experience in writing scripts using VB Script, JavaScript, Java/Selenium, to automate testing process.
• Extensive interaction wif developers, Business Analyst team and Server/security configuration team while handling and troubleshooting production and quality environment issues.
• Self-starter, team player, proactive and extremely detail-oriented wif a proven capability of working under high pressure.
• Have exposure in educating and coaching junior test engineers, giving inputs to the planning team and management on business systems and procedures and working wif management team wif excellent written, communication & interpersonal skills.

TECHNICAL SKILLS

Operating Systems: Microsoft Windows 2000/03, RED HAT Linux V 3/4/5, Solaris 8, Macintosh

Programming Languages: J2EE, C#, VB.net, ASP.net, XML, VB Script, Java Script, C/C++DBMS: Oracle 10g/9i, MS Access, SQL Server 2005/08, SQL Developer

Configuration Mgmt.: Chef and Puppet

Automation Tools: Quick Test Professional, Selenium, Load Runner and Cucumber, Jenkins

Test Mgmt. Tools: Quality Center, Jira, Test management

Reporting Tools: MS- Excel, MS-Word, MS-Visio

PROFESSIONAL EXPERIENCE

Confidential, Omaha, NE

Quality Assurance Engineer

Responsibilities:

• Conducted Automation/manual testing using the Standards, guidelines and structured methodology in testing the application.
• Implemented Automation using Selenium WebDriver jars, JAVA, TestNG
• Documented and executed Test plans, Test cases and Test scripts based on business requirement document.
• Extensive experience in C# programming for C# automation/Performance testing in Visual Studio Ultimate.
• Testing of ServiceNow ITSM especially Service catalog, Incident management, Change Management, Hr module, knowledge Management, service portal, CTI Integration
• Extensive Experience in ServiceNow modules HAM (hardware asset management), SAM (Software Asset Management), HRSD.
• Involved in testing CICS online screens as per the requirements and changes to the screens
• Responsible for implementation of Hybrid Test Automation Framework build using Selenium WebDriver, JUnit and Ant technologies under Java platform.
• Validated SSRS and SSIS Reports
• Created Test Cases using Element Locators and Selenium WebDriver methods
• End to end execution of automated scripts, Test Result analysis.
• Wrote the test cases using Element locators, WebDriver methods, Java programming features and TestNG Annotations
• Used Ant, SVN, Selenium WebDriver, Jenkins, Java and Selenium Grid to create nightly automation scripts.
• Prepared test cases for the system covering SRS document, design document, reviewing them wif the developers and finalized the test cases.
• Involved in developing Test plan and Test scripts using the business documents in Test Director.
• Involved in Testing in Agile Development Environment Using TDD and ATDD approach.
• Validated web services manually and through automation using SOAP UI.
• Experience in creation of library functions, Checkpoints, Data Validation
• Descriptive Programming using QTP 11.0.
• Execution of test scripts using Selenium WebDriver using JUnit frame work.
• Setup Selenium GRID to run Selenium scripts on different browsers
• Performed functional testing manually and constructed positive and negative test scenarios as per requirements.
• Used Ant for building the WebDriver project. Integrated wif Continuous Integration tools Jenkins for running test on nightly basis automatically.
• Experience in Data Driving and Keyword Driven testing
• Tested extensive backend testing using SQL Queries to retrieve the data from the database and checked data integrity.
• Managed multiple modules in Empower, including Business / Functional Requirements, and QA, for BKFS's first major Loan Originator implementation w/ Lender compliance - HMDA.
• Comprehensive knowledge of Manual and Automation tools like Selenium, Load Runner and gained exposure in the areas of UAT Phases.
• Performed End-to-End testing manually and was associated wif User Acceptance Testing.
• Analyzed business requirements, system requirements, and data mapping requirement specifications interacting wif client, developers and QA team.
• Agile Project Management (Scrum & Kanban).
• Dev Operations (Git, Jenkins)
• BDD Tests (node js, Selenium Web driver API, Selenium Server,
• Performance Tests (Apache, jmeter)
• Performed Smoke, Functional, Regression, Positive and Negative testing for each build of the applications and Integration Testing wif other programs, hardware, operating systems and network environments.
• Created Regression Document to track and report testing activities during each phase of testing, including testing results, test case coverage, required resources, logged defects and their status, performance baselines

Confidential, Omaha, NE

Sr. QA Analyst

Responsibilities:

• Led the team of new contractors in offshore and assigned daily tasks based on the areas and priorities
• Performed database validation in the Mainframe to ensure the data entered through the front-end reached the database
• Performed Regression testing after each new build of the application
• Extensively involved in System testing, User Acceptance Testing
• Created detailed, comprehensive, and well-structured test plans and test cases for IVR functionality and SMS messaging on both inbound and outbound modules for both projects
• Automation Test Scripts preparation & Execution wif DD Framework
• Selenium Web driver, Selenium Grid used for distributed cloud environment testing
• Involved in Web Services automation via Rest Assured and Http client framework using java
• Experience in RESTFULL web service Testing using Rest Assured framework java. Validated JSON formatted data, different http status code like 200, 201, 400, 415, 500etc.
• Maven Nexus Configuration, Groovy Language and groovy scripting, SVN
• Involved in All Automation Testing Activities wif Selenium and Core Java
• Sound Knowledge of Selenium wif java
• Strong Knowledge in Manual Testing concepts.
• Identify Business Requirements.
• Writing +ive & -ive Test Cases & Preparation of Test Plan Document.
• Develop and execute test cases based on functional specifications.
• Analyze, document, and verify system change requests (defects, enhancements, new features).
• Work wif developers and end users to identify/resolve issues wif system changes.
• Excellent problem solving skills, self-motivated, adaptable and goal-oriented.
• Experiences in performing Load Testing and Performance Testing using Load Runner Tool
• Allocation of task to other team members and also reviews them.
• Provide status reports to QA Manager

Confidential, Omaha, NE

Software Quality Analyst

Responsibilities:

• Individual Contributor, Performer & Self Learner
• Automation Test Scripts preparation & Execution wif DD Framework/ Cucumber BDD framework
• Selenium Web driver, Selenium Grid used for distributed and cloud environment testing
• Involved in Web Services automation via Rest Assured and Http client framework using java
• Maven Nexus Configuration, Groovy Language and groovy scripting, SVN
• Involved in All Automation Testing Activities wif Selenium and Core Java
• Sound Knowledge of Selenium wif Python.
• Strong Knowledge in Manual Testing concepts & Strong Knowledge in SDLC and STLC.
• Identify Business Requirements.
• Writing +ive & -ive Test Cases & Preparation of Test Plan Document.
• Develop and execute test cases based on functional specifications.
• Analyze, document, and verify system change requests (defects, enhancements, new features).
• Work wif developers and end users to identify/resolve issues wif system changes.
• Excellent problem solving skills, self-motivated, adaptable and goal-oriented.
• Experiences in performing Load Testing and Performance Testing using Load Runner Tool
• Work closely wif Project Managers, designers and developers during all phases of SDLC
• Allocation of task to other team members and also reviews them.
• Provide status reports to QA Manager

Environment: Agile Methodology, C#, Jenkins, Maven, Cucumber, GHERKIN, JIRA, BDD, MS Office, MS-SQL Server, Selenium WebDriver, selenium Grid, Ruby, SDL Tridion, Firebug, Fire Path, Appius, Test Plan, JMeter, Bugzilla, TestNG, SoapUI

Confidential, Omaha, NE

QA Analyst

Responsibilities:

• Involved in different phases of STLC, from requirement gathering to test planning, test case writing, test execution, and deployment of the product of all 3 projects.
• Created VUI(Voice User Interface) diagram of all 3 utilities based on BRD and provided VUI diagrams to the Dev and QA team
• Homogenized mind maps of 3 different utilities wif their specific suites, modules and prompts
• Worked as figuring out FPA (functional point analysis) based of different scenarios in IVR testing.
• Reviewed Spanish test cases wif other members and performed regression testing for Spanish calls

Confidential, Omaha, NE

QA Analyst

Responsibilities:

• Involved in all the phases of test planning, scripting and test execution in a series of six releases
• Used Automation tool QTP to write VB scripts in Expert view and ‘Record and run’ scripts and generate XML files to test the outputs
• Conducted UI testing and navigation control using QTP and inserted different checkpoints to check the broken links, text, and standard properties of an object using QTP
• Involved in EDI map testing, version control, profile setups for both test and UAT environments
• Collaborated wif different team to get test data and verified them to ensure error free EDI transactions
• Worked on policyholder information and member records wif various coverages like Life & AD&D, Dental, Vision, Long Term Disability, Short Term Disability and all the Voluntary coverages
• Performed all tests manually during Integration, Functional, Verification and Acceptance testing using document compare tool and Workshare Compare tool
• Performed functional and regression testing during UAT in all 6 releases of the product

Confidential, Harrisburg, PA

QA Analyst

Responsibilities:

• Worked in developing a test plan for internal and external portal and online enrollment application system including workflow, file management, image management, web page layout and security
• Conducted Backend Testing by writing queries in order to view successful transactions to validate the data using SQL queries in Oracle database
• Performed different testing like functional, integration, positive/negative, regression, black box, batch testing, screen navigational testing, smoke/sanity testing, unit testing, performance testing
• Used Quality Center for bug tracking and reporting, creating Test Cases and followed up wif development team to verify bug fixes, and update bug status