SUMMARY

• 14 plus years of IT industry experience encompassing a wide range of skill set, roles, and industry verticals.
• Comprehensive experience in software development, software sustenance, testing and tools support, have participated in design and analysis activities, created, and executed key product testing.
• Proficient in analyzing and translating business requirements to technical requirements and architecture.
• Worked as project tools administrator and automation testing tools consultant with excellent project management and presentation skills.
• Proficient in Quality Center/QTP/UFT/qTest tools support, ALM versions (10/11/12.x), JIRA 8.13.x, Java, Selenium Automation framework, Web services, and C++, .NET, Excel macros, VB6/VBA Debugging and UiPath Certified Developer, qTest Specialist Level1 certified.
• Experience in leading and managing teams. Handled multiple roles - Tools Admin, Test Lead, Software Testing Consultant, Developer, Test Analyst.
• Executed software projects for Banking, Insurance, Semiconductor and Medical domains.
• Good communication skills, interpersonal skills, self-motivated, quick learner, team player.

TECHNICAL SKILLS

HP/MicroFocus Tools: Quality center/ALM 10/11.x/12.x Administration, QTP/UFT 9.5/10/11.x,12.x, Load runner, Sprinter, ALM Synchronizer

IBM Tools: Rational clear case, Rational clear quest, Requisite pro, Teradata data stage

Development Tools: Microsoft Visual studio, Aqua Data Studio, Windows debugger, Application verifier, SQL Management Studio, UiPath

Functional Modules: Insurance, Data Ware housing, Banking, Semiconductor, Medical - Diabetes Management / pain medication infusion pump

Languages: VB6.0, C++, VBA, Java, Visual C#.Net, SQL

O/S Windows: XP/7/8/10, Windows Server 2003/2005/2008/2012 R2

Project Management: Microsoft Project plan

PROFESSIONAL EXPERIENCE

Confidential, Cary, North Carolina

SDET/Automation Technical Lead

Responsibilities:

• Analyze, clarify, understand, and review business flows for claim policy creation, customer creation in external system and conduct requirement mapping walkthrough.
• Create and review master test strategy document, test plan, test scenarios, test scripts, and walk through with MetLife business and development teams
• Prepare estimation for Minor/Major Enhancements on applications and review with stakeholders for the approval of L0 & L1 (Level 0 or Level 1) estimations.
• Provide consulting on the Automation testing tools UFT, Selenium, Test complete, and develop frameworks for API testing SOAP UI, Postman for the applications involved in projects and complete proof of concepts for the applications identified.
• Develop automation strategy, automation scripts on Selenium to support disability claim applications. Enhance the coverage for smoke and regression automation cases based on product upgrade activities and debug the issues and fixing it.
• Used Selenium WebDriver for writing scripts and identify various locators such as xpath in Eclipse with/without Maven build tool.
• Customize the framework by configuring POM XMLs with required dependencies (Apache-Poi, Extent report, Sikuli API, Log4j) and build respective utility classes.
• Customized TestNG framework for reporting needs across applications.
• Created Feature Files for Cucumber Automation (BDD) that helps business team to run acceptance criteria and Customize Step Definition Class and Runner Class as needed to support automation activities.
• Testing Native Mobile app for a vendor product using Appium framework by creating iOS and Android objects, creating test classes, and capturing Xpath and customizing data sheet accordingly.
• Used Bitbucket to maintain scripts and Built Bamboo plans for Web UI and Web Service automation suites and achieved continuous integration and Continuous testing CI/CT.
• Use query surge tool and compare different application DBs across environments for the application involved and extract query results to reporting dashboard for the comparison.
• Create test user stories, components, sub tasks for offshore teams, Kanban view with multiple filter options in Jira tool and drive the tasks to be completed for projects.
• Set up different work environments (DEV, QA, End to End) for the applications to be tested before test execution and arrange the application access, HP Quality center tool access, virtual desktop machines to execute test cases for all testing team members.
• Track the execution status for functional, regression, end to end testing with the testing team members and capture test execution results in HP Quality Center(QC). Make sure all application logs attached in test execution results. Use Quality center dashboard module to write complex SQL queries to extract data and distribute in the form of excel, word, pdf reports to all stakeholders.
• Through Power BI reporting, generate different test/defect/burndown templates for cross capability application artifacts which linked to Quality center.
• Generate project status report using Acumen Portal and communicate the right project status on timely manner to all Disability Claims capability stakeholders. Review Test Closure report and publish to the MetLife Business stakeholders once testing and sign off received.
• Use service now-IT Service Management web platform to raise incidents for disability claim application web services outages, create change requests for deploying code changes in Dev/QA/PROD environment as part of service now process workflow.
• Providing RPA solutions for end to end MetLife applications, Incident & Change management systems (RPA-UiPath) that includes developing sequences, flow charts, re-usable VB scripts/macros, schedule jobs/process on orchestrator, define robots for the applications, Also Orchestrate and control virtual workforce through UiPath orchestrator and schedule the jobs.
• Involved in Jira and Tricentis qTest admin activities and providing support across test teams; Added project scope/release items on the upcoming cycle projects - creating test suites for cycle runs.

Environment: & Tools Share point, Web applications, Query surge, ALM Quality Center, Micro Focus UFT, Microsoft project plan, Blueprint, Jira 8.13.x, Service Now, SOAP UI, Selenium, Test complete, Postman, qTest 10.4.x, Microsoft Power BI, RPA-UiPath Studio, VBA; Team Size 15

Confidential

Technical Project Lead-QC/ALM/Jira Administrator

Responsibilities:

• QC/Jira user, project/workflow maintenance, customization/template creation, roles/permissions - Add user, delete user on QC projects - add project entities - Lists, groups, permissions on QC user projects. Excel add in installation & support for QA team.
• Providing QC/Jira training to new users - Create user training information for QC modules - Requirements, Test Plan, Test Lab, Defects and deliver it to the larger audience.
• Integration between QC/Jira and non-HP products/others and synchronize the data between them.
• Administering share point sites and monitor them based on business requirements - redesign, support maintenance, customization, use scripting wherever required.
• Involve on QC upgrade/site admin activities - site maintenance, data backup, repository clean up, patch upgrade recovery, DB update, restore QC data through SQL management studio.
• Supporting Citrix platform users - adding users on virtual desktop, fixing issues, assign VDI/RDP machines, deploy application/plugin/add-in on Citrix farm.
• Developing utility (macro) for QC deliverable items - Defects, Requirements, Test Plan, Test lab data from QC and conduct archive/purge of QC project data by running VBA excel macro utility and report to client.
• Perform proof of concept activities-alternate to QC and other tools in the market - qTest, Rational functional test, RPA-UiPath/Blue prism.
• Develop automation framework design and create regression activities - Selenium, QTP, Test complete across QA test projects.

Environment: & Tools QC 10/11.52/12.53/12. x and Caliber, Rally, Jira, Blueprint Requirements center, QTP/UFT 10/11/12.x, Egg Plant, Selenium, C#, VBA Excel and VB Scripting, Python, SQL, Java, Soap UI, Postman, Web services, ServiceNow, iVanti Desktop Now (Virtualization), Rational functional test; Team Size 4

Confidential

Automation Test Lead

Responsibilities:

• Developed automation framework (keyword/data driven), server data validation along with different test data parameters.
• Hands-on experience in descriptive programming techniques, re-usable components, user defined functions, object repository maintenance, recovery scenarios, error handling mechanisms.
• Involved in identifying the metrics and risk analysis, resource management.
• ALM 11 environment setup, setting up roles/permissions for QC users, workflow customization, QC report, QC process standardization, HP Sprinter usage on testing teams, Integration with various tools like Jira, Caliber and Performed test pilot using TOSCA tool for other applications.

Environment: & Tools UFT 11.52, HP ALM 11.0, HP Sprinter 11.0, Jira, Caliber, TOSCA, VBA/VB; Team Size 6

Confidential

ETL Test Lead

Responsibilities:

• Requirement analysis, test plan creation, test case execution, reporting on QC.
• Access to Source and target systems and file validations, Error handling and Audit logs validation
• Central Staging Area database tables, Meta data and ETL jobs validation.
• Testing of Data movement/ comparison from landing to staging area, staging to GSA area loaded using MRI reference tables, ETL jobs and database table validation.
• General Store database tables, Meta data and ETL jobs validation.

Environment: & Tools IBM Teradata Data stage, Connect Direct, Aqua Data Studio 4.7, QC 11; Team Size 5

Confidential

QC Administrator

Responsibilities:

• Upgrading QC 9.2 to 10/11 and associated project data, installing QC on application and database server; Configure servers according to QC patches and, setup environment.
• Build the components to be distributed on user machines after installed the patches on servers.
• Shared repository maintenance and Provide end-user support and technical QC training to all new bank QC users. Supported automation teams by developing framework design and development, technical support for HP products- Load runner, SiteScope.
• QC GUI/Site Admin activities include -project creation, user account add/delete with roles-permission, workflow management, manage template db/project, dashboard user query reporting, license management, restore, backup, user/project cleanup, automated server space report to admin mail box.
• Explored on ALM synchronizer and successfully integrated Requisite Pro (IBM product) and QC 11 and mapped parameters/field values between both tools.
• Logged HP tickets whenever finding the issues on QC, explore user scenarios and give feedback to HP to submit enhancements and test new features/bug fixes in later patches of QC.

Environment: & Tools QC 9.2/10/11, QTP 10/11, SQL Management Studio - SQL server 2005/2008, Load runner and SiteScope, VBA, VB; Team Size 4

Confidential

Automation Test Lead

Responsibilities:

• Created data driven automation framework, developed test scripts, utility functions, re-usable test components and automated business transactions like release cost center, profit center, etc., and added to the regression suite, and script maintenance.
• SAP module functional gaps, functionality failures found by regression testing is reported to respective SAP team and re-execute the changes in script.

Environment: & Tools QTP 10/11, Test Director, QC 10/11, VB/VBA, SAP Functional modules - FICO and FSCD; Team Size 10

Confidential

Test Lead

Responsibilities:

• GUI design/event handling, written test cases for - unit level, functional and integration testing. Prepare and executing test protocols (Formal run) for DMS application.
• Automation of DMS GUI using QTP tool and manage defect open issues.

Environment: & Tools VB6.0, MS-Access, SQL Server 2005, Serena Tracker, QTP; Team Size 10

Confidential

Test Analyst

Responsibilities:

• Requirement Analysis and gathering, Application and subsystem analysis.
• Test case design/development, Formal Dry run of TC’s and identifies the defects in software.

Environment: & Tools C#.Net, Dock light, Microsoft Active Sync and PC COMM Test, Bender RBT, Source Insight, QC, DOORS. Team Size 7

Confidential

Tester/Developer

Responsibilities:

• GUI design/event handling, Unit Testing, Test case design, development, execution, defect reporting-unit level, functional and integration testing as per UIS and SRS.
• Automation of the test programs, adding to regression suite and test report generation on completion of testing, maintaining and fixing bugs in the Pattern Tool area as a developer.

Environment: & Tools C++, Visual C++, VB6.0, VBA, ATL/COM, C# .Net, Application Verifier and Win debugger, IBM Rational Clear Quest; Team Size 10