SUMMARY

• QA Engineer with 12+ years of experience in all phases of Software Testing Life Cycle (STLC), Developing Test Strategy, Test Scenario Design, Test Plans, Test Cases, Test Execution, Test Results and Test scripts Automation using UFT, Selenium and Java.
• Diversified experience in Automation, Manual and Mobile Applications testing serving various domains such as Credit Cards, Payments, Healthcare, Salesforce, Retail & Logistics, e - Learning, BNFS Applications.
• Proficient in Quality Assurance related to Manual & Automated Testing, Mobile Testing, Web services Testing, Web based application and Client/Server based applications.
• Extensive experience in all the phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) including Agile Methodology/SCRUM/SAFe and Waterfall methodologies.
• Experience in creating Test Plans, Test scenarios, writing and executing Test cases, Task scheduling, defect tracking, test Coverage and Test summary reports and well versed in different test management tools. very good experience in Salesforce testing (Classic & Lightning) and e2e Sales Order creation, Sales cloud, service cloud, CPQ Testing.
• Strong Experience in automating different applications using UFT, LeanFT, selenium and IBM Sterling Integrator an BPM tool.
• Proficient in performing several types of testing like Smoke, Sanity, Integration Testing, System testing, Regression Testing, UAT and Contract Testing, Service virtualization.
• Good experience in building TCoE team and implementing best practices across organization.
• Experienced in attending Sprint Planning meetings, Requirements grooming sessions, Scrum meetings, Sprint review meetings, Sprint Retrospective meetings and worked very closely with Product Owners and Scrum Masters in Agile Projects.
• Strong experience in API testing using UFT Service test & REST Assured framework.
• Experience in IBM BPM tool migration and testing BP Ids across the Integrated systems.
• Implemented different automation frameworks like Data-Driven Framework, Keyword-Driven Framework, Hybrid Framework, Page Object Model Framework, using Selenium WebDriver, Maven for various projects.
• Experienced in using Test Management tools such as HP Application Life Cycle Management (ALM), Rally, JIRA, AGM & Bugzilla bug reporting tools to track test progress, test execution and deliverables.
• Expertise in Cloud technologies such as Salesforce CRM.
• Experienced working with various App exchange products like Salesforce CPQ (formerly Steel Brick CPQ), Configuration in CPQ and end-to-end sales Order testing.
• Expertise in writing SQL Queries and performing Database testing including data integrity and data validation testing.

TECHNICAL SKILLS

Development Methodology: Agile, Waterfall, Scrum, SAFe.

Automation Tools: Selenium WebDriver, QTP, UFT, LeanFT, LeanFT, Delphix, CA DevTest(LISA)

Mobile App. Testing tools: Appium.

Unit Testing Framework: Junit, TestNG

Frameworks: Hybrid, Data Driven, BDD, Keyword Driven, Page Object Model (POM)

Build/Integration Tools: Maven, Jenkins.

Test management tools: Version One, Rally, JIRA, HP Quality Centre.

Web service Tool: Soap UI, UFT - Service test, ReadyAPI, POSTMan, REST Assured.

Programming Languages: C, C++, and Java.

Database/Database Tools: SQL Server, Oracle, MySQL, DB2

Development Environment: Eclipse, Visual Studio

Operating Systems: Windows, Linux, Mac.

PROFESSIONAL EXPERIENCE

Confidential, Orlando, FL

System Integration Test Lead

Responsibilities:

• Interacted with Client, Product Owner and Development team to understand the User stories and Acceptance Criteria and gatheird Functional and Non-Functional requirements for project release
• Automated RESTFul API services using REST Assured framework and virtualization using ReadyAPI tool.
• Designed the Hybrid Automation Framework and automated Reression suite and implemented CI/CT pipeline.
• Reviewing and Debugging Scripts and resolving issues.
• Involved in Creating Test plan, and Test Cases creation according to the User stories.
• Automated the end-to-end functionalities for Confidential Dock - Mobile application.
• Involved inSCRUMmeetings with the Development and Product Management team and analyzed and developed product stories and included them inSprint backlog. Involved in complete SDLC -Agile methodology. Test scripts were automated usingTestNG framework with Selenium WebDriverfor the application.
• Involved in testing of application using the Scrum (SAFe Agile) methodology.
• Verified Inbound and Outbound Interfaces by manual/automation testing using SOAPUI, MQ.
• Verified the integration of various components in the application and executed end-to-end testing.
• Performed Back-end testing to ensure that the user data was updated in database using SQL.
• Extract the log file in the mainframe DB2 environment by running DB2 queries.
• Perform service virtualization using ITKO Lisa.
• Attended defect meetings and meetings with the QA Managers and Developers for query resolution.
• Involved in Testing of RESTful services requests & responses and virtualization using SOAP UI/ReadyAPI tool.
• Actively involved in all E2E Test team management activities.

Confidential, Phoenix, AZ

System Integration Test Engineer

Responsibilities:

• Involved in project planning, coordination and implemented QA methodology. Working in highly dynamic AGILE environment, participated in scrum and sprint meetings
• Played critical role in Scrum team to ensure day-to-day agile testing activities are aligned provided overall testing support on SFDC administration and development.
• Automated RESTFul API services using REST Assured framework and SOAPUI.
• Developed Test plan, Test Scenario Design, Test cases, Test scripts from the data mapping documents, Functional Specification documents and mapped the test cases with the requirements for generating the Requirement Traceability Matrix (RTM).
• Created Field mapping document for various objects like Accounts, Contacts, Tasks, Opportunity, Used Chatter, Chatter desktop, and Chatter Mobile extensively for file sharing and Ideas sharing. Deployed Components and Data from one environment to another using Change Sets.
• Understand customer requirements from Functional requirements and CPQ Solution design documents. Identify end to end functional flow of out of box functionalities of CPQ.
• Performing configuration tasks of Advanced Approvals and Template design given by Solution Architect as configuration engineer. Create Profiles and Permission Sets for different user groups in Salesforce.
• Worked on Salesforce CPQ pricing using list, cost/markup, percent total, block, price rules, and calculator plugins, system and user discounts and filter rule.
• Testing Business Process IDs and mappings for end to end flows in IBM Sterling Integrator Tool.
• Validating various reports generated in Salesforce.
• Performed Testing for Custom functionalities developed in Salesforce as per the Customer requirements.
• Performed Testing in Sales Cloud, Service Cloud.
• Sales Cloud testing Includes Testing of Account, Contact, Opportunity, end to end Sales order.
• Over 20+ services developed which are of typeSOAP servicewere successfully virtualized.
• Ensure integration of the service virtualization tool with test management and automation tools.
• Used Postman & SOAPUI, ReadyAPI tools for rest services testing.
• Experience in RESTFULL web service testing using Rest Assured framework. Validated JSON formatted data, different status codes.
• Involved in Integration, Regression, Performance, Validation, Functional and End-to-End testing on store and merchandising applications that interface with POS (Point of Sale).
• Gatheird requirements for Legacy merchant payment migration to Modernized IBPP payment platform.
• Involved in testing multiple POS apps. for iPod's, used for processing credit card transactions wirelessly in Lab.
• Actively involved in all E2E Test team management activities.
• Performed and executed test suite automation scripts using Continuous Integration tool Jenkins.
• Found Defects, analyzed, prepared Defect Reports and Status Reports, performed Bug Triage, Defect tracking, using HP Application Life Cycle Management (ALM) tool.

Confidential

QA Automation Tester

Responsibilities:

• Reviewed Design documents & Business Requirements Specification Document (BRD) and Use cases to learn the function and scope of the application
• Involved in writing and implementation of the Test Plans, Test Scenarios, and Test Cases.
• Implemented and executed Test cases on different browsers concurrently by integrating Junit Framework with Selenium WebDriver
• Done Testing in Sales Cloud, Service Cloud.
• Service Cloud Includes Testing of Cases, Email to Cases, Web to Cases.
• Testing of Marketo Campaigns, Lead, Lead to Contact Conversion. Performed Security based testing with Different Profiles.
• Worked for Point of Sale (POS), Order Entry, Production Management, Inventory Management, Warehouse Management System (WMS) and Customer Relationship Management (CRM) modules.
• Maintained the Reusable library of methods and all the page objects in the configuration file using properties.
• Involved in all types of testing like Adhoc testing, Smoke testing, Manual Testing, Automation & Regression testing, Integration testing, GUI testing & Browser Compatibility testing.
• Being System Test Team, developed E2E Test Automation Scripts.
• Interacted with developers, businessanalystsand discussed technical problems and defects.
• Automated the legacy applications using QTP, by utilizing the existing framework and added the objects to the object Repository and coded Reusable Global and Application related VB scripting functions
• Validated compliance with business requirements in System Test and UAT Environments
• Tested Web Services using SOAP UI tool and Rest Client plugin for Firefox by consuming WSDL and WADL files and validated the response against the database and inserted assertions
• Participated in status calls and sending status report and bug report on a daily basis.

Confidential

Test Engineer

Responsibilities:

• Developed and executed automation test suites using QTP
• Worked closely with lead automation analyst and the business analyst to gather automation requests
• Performed Smoke, UFT Testing, Integration, System, Regression tests based on Analysis and understanding of the requirements, non-functional specifications and end-user needs
• Performed manual testing of the application before switching over to the automation phase
• Involved in complete QA life cycles and suggested improvements in test process by gathering and analyzing data
• Prepared Test Cases, Test Scenarios, Test Plan and Test Estimation and developed Test Data based on Test scenarios with respect to the functionality of the application
• Executed functional test scripts and logged defects in QC
• Managed defect reporting and tracking using Quality Center
• Developed test cases and test scenarios Created test execution matrices during the test cycle
• Performed Backend testing to validate and retrieve the data from the database and used SQL Server to execute SQL queries
• Worked under Scrum Master in Agile methodology to ensure the new features meet the customer requirements and acceptable quality assurance standards.

Confidential

QA Analyst

Responsibilities:

• Analyzed business requirements, functionality and use case documents to develop test plans, test cases and test scripts
• Performed manual testing of Star Board Software in Windows, MAC, Linux Leopard operating systems.
• Involved in testing different Graphical objects developed QT (Nokia’s) technology.
• Develop, review and execute the test Cases.
• Defect management, Defect tracking and Defect logging using QC and Bugzilla.
• Performed functional & Automation testing on real time Star board hardware (Embedded device).
• Reading and interpreting performance indicators of embedded systems.
• Providing Test case and Results walkthrough with customer and stake holders.
• Performing white-box testing and implementing embedded technology solutions that meet business requirements.
• Responsible for taking the on-site calls, simulating the problem, logging issues.
• Created and tested different installers (MSI) for the starboard software.
• Used QC/ALM to design Test Documents, including Test Plans, Test Requirements, Test Cases and Test Procedures for UFT testing
• Used Excel sheets to create a Traceability Matrix and the Test Matrix to get an accurate database of bugs and halped in estimating the development process.
• Responsible for to create Lessons learnt document and shared with across teams.