OBJECTIVE

• A forward thinking, capable and committed test manager with a proven ability to meet agreed deadlines, co - ordinate work and work to defined testing methodologies within a structured environment.
• Focused on any task at hand and able to utilize existing test knowledge and experiences to come up with practical solutions and alternatives to testing processes.
• Having first class executive leadership, negotiating and communicating skills and capable of providing authoritative guidance and advice to both in house and third party test teams.

AREAS OF EXPERTISE

• BI Application Testing (Oracle OBIEE 12g, CRM, HCM, Hyperion, Siebel (CTMS) and Xcellerate Applications
• DWH ETL Testing (TIBCO,BODS,Informatica) and Test Data Management (ILM)
• Web Application and Mobile Apps Testing (Manual and Automation)
• Mainframe Testing (Manual and Automation)
• HP ALM/QC and JIRA ( Test and Defect Management)
• HP UFT(QTP) and HP Mobile Center (Automation)
• The overall planning, budgeting, management and oversight of the end to end Testing.
• Effective liaison with all relevant business stakeholders and system owners to ensure successful testing outcomes within the planned timelines.
• Management of the creation, review and gain sign offs for Test Strategy, Test Plan, Validation Master Plan, Test Scenarios, Test Cases, Test Data, Test Environments, Test Results, Test Status Reports, Test Closure Report and Validation Summary Reports (SIT/UAT).
• Supervision of the Testing team and standard Defect Management activities, Management of Testing Risks and Mitigation plan.
• Certify all Test deliverables are adherence to Software Quality standards and complaints, Defined and track quality assurance metrics.
• Host project status meetings and Defect triage calls with Project Team (Onsite /Offshore) and Business team.
• Builds a testing team of professionals with appropriate skills, attitudes and motivation.

PROFESSIONAL EXPERIENCE

Confidential

Test Manager

Responsibilities:

• Requirement gathering, analysis and effort estimation for QA Team.
• Adept at developing and implementing SIT/UAT test concept, design of test strategy, test activities and responsibilities, test stages and methods, test case design.
• Set and implemented product quality standards with effective quality assurance steps.
• Scheduled all testing activities and prepared reports of all results.
• Prepares SIT Test execution plan in accordance with the integrated test plan.
• Create Validation Master Test Plan, Test Cases and Requirements Traceability Matrix
• Reviews and approves E2E test approach, scenarios that will be run by the SIT Tester and gain Sign off SIT/UAT scope and Testing Approach.
• Works with Global Test Team to prepare SIT scripts based on existing global scripts and Perform Review on all SIT/UAT Test deliverables.
• Ensure all documents are adherence to Quality standards and Regulatory Complaints and Perform compliance assessments.
• Determine whether or not to test requirements with a medium or low risk priority, Create the Operational Qualification Summary Reports, Performance Qualification and Validation Summary Report.
• Assist Team on source Test data file preparation and Study, Site, Milestones, Trip reports, Subjects, Subject Visits, Issues data setup in Clinical Trial Management System(CTMS), Run ETL jobs and validate data in the source systems against the target ODW/SDW database and xcellerate Dashboard applications such as SSR, Risk Review, RIM, CRA Dashboard, RACT, XDR, XSM etc.
• Ensure creation, modification, maintenance, archival, retrieval, and transmittal of electronic records during validation testing and also obtain the electronic signature for validation test documents approval.
• Gain sign off of all Validation Test Deliverables such as Strategy, Plan, Scenarios and Scripts
• Assess the impact of blocking defects on the testing schedule and Management of Testing Risks and Mitigation plan
• Manages SIT/UAT execution performed by Global Testing and Assist SIT/UAT Testing Team to perform Test and Defect Management in HP ALM, Prepare Deck on PAT GO/ NO GO and Ensure all Exit Criteria are met and Escalate Testing Issues to Project and Client Manager
• Report Daily and weekly status reports, Defect Reports to the project manager and Client Managers
• Partnering with development and Functional Testing teams across geographies and time zones to provide timely reporting on solutions
• Gain Sign off (e-signatures based on electronic test data results captured in HPALM) of Validation Test Summary report to closure the Testing.
• Work with project team on Project Metrics preparation, Lessons Learnt documents, and Application technical manuals to fill the gap the current validation testing process and improve productivity for the upcoming releases.

Confidential

Test Manager

Responsibilities:

• Test Data file Preparation/Manipulation by cloning and Masking the production data based on the Business Requirement
• Place the Source files in ETL job directory and Run all the jobs(TIBCO/BODS/Informtica) stage by stage to load Source Data to Target Database Systems during Initial and Incremental load
• Ensure data completeness and correctness (SQL Query against Oracle database for Source to target loading, data count, duplicates, rejects and business transformation mapping logic of clinical trial data CTMS)
• Validation of OBIEE 11g Tool Functionality(User Authentication, Navigation to respective portfolios /subject areas, Dimension Structure and Hierarchy, Dimension selection, operation such as filter, aggregation, Customize, Save and Generate Reports in the Bar/Pie etc. charts, Distribution of Reports/dashboards to multiple channels (MS Application latest version Excel, Word, Emails),Scheduling of Reports
• Data Transformation Logic Validation as per Business Rules (Risk indicator, FTE, Tax, FedEx and Interest Rates)
• Compare the data in the report of upgraded version with the previous version and ensure both are sync
• Validation on Accessing of OBIEE Reports from Mobile Apps (Android and iOS), Web browser (Single Sign On/NON SSO)
• User security validation based on security matrix for the respective portfolios, Dimensions, Products etc.
• Configure, Support and deliver a new functionality for All Assets classes, Risk Management

Confidential

Test Engagement Manager

Responsibilities:

• Worked with testing teams to develop comprehensive test/ assurance strategy plans for all aspects of testing (Unit, Functionality, System, Regression and Integration). Responsibilities include supervising/scheduling the testing staff, project management, overseeing test efforts and all testing phases across multiple projects.
• Act as a liaison between HCL leadership and client leadership
• Define the strategic direction for software quality assurance
• Define tactical steps to achieve objectives, addressing success criteria of projects
• Perform Project Manual Testing Activities using Microsoft Test Manager
• Ensure QA projects are completed on time and own responsibility for the quality of the product and Effectively define and utilize metrics and reports to manage QA efforts
• Provide effort estimates for project schedules for QA team
• Review test estimates/schedules for completeness and accuracy and work with Project Management to align expectations on schedules and effort
• Balance and manage multiple concurrent projects
• Build cross-team alignment around quality objectives and the steps to achieve them
• Manage to completion concurrent ad hoc and project related test requests
• Excellent communications abilities, Trained and coached business users to help define UAT testing plans and requirements, Involved to develop validation plan, Functional Requirements, Traceability Matrix, OQ, IQ, PQ, SOP and Standard working procedures (SWP’s).
• Develop, implement, coordinate and supervise resources in the execution of validation projects, including process, test method and computer system validations to comply with FDA, cGMP, corporate and any other appropriate regulations
• Prepared and reviewed UAT test implementations and tracked any defects.
• Generated and managed results of all user acceptance tests
• Clone production data using TDM and Manipulate data for Testing as per Test case
• Place the test data source files in the ETL Job directory and Run all the Jobs
• Query against the tables and validation on Data completeness and correctness as per business requirements and Transformations logic
• Validation of report testing tool Functionality and data on report(User Authentication, Navigation to respective portfolios /subject areas, Dimension Structure and Hierarchy, Dimension selection, operation such as filter, aggregation, Customize, Save and Generate Reports in the Bar/Pie etc. charts, Distribution of Reports/dashboards to multiple channels (MS Application latest version Excel, Word, Emails),Scheduling of Reports
• Testing & Creation of data the Enterprise Structure (Personnel areas, and Personnel sub areas), the Personnel Structure (Employee groups, Employee sub groups, Payroll Accounting Areas), and the Organizational Structure (Organization Units, Positions, Jobs.
• Testing of various master data screens, action menus, and dynamic actions.
• Created functional Mapping document and STM (Source to target Mapping)for inbound and outbound interfaces for global payroll interfaces based on the vendor requirement file
• Test analysis of Hiring Action that includes all Payroll relevant info types.
• Tested the configuration of public holidays, holiday calendars, break schedules, work schedules and work schedule rules.
• Tested HR Help Desk Case Management and Workforce module
• Expert for data mapping between legacy systems and SAP PA/OM
• HR functions including maintaining employee relations, customer & client relationship management etc.
• Maintain & Update Client Database
• Filing Clients Documents and Telephone Liaison Internal/External
• Word Processing of Letters, Documents and Reports and liaison with legal entities
• Created Work Schedules, Period Work Schedules, And Daily Work Schedules and Planned Working time.

Confidential

Technical test lead

Responsibilities:

• Functionality Testing: Test for user authentication and interaction, entire data work flow, all the links in web pages, database connection, forms used for submitting or getting information from user in the web pages, Cookie testing etc.
• Usability testing: Test for navigation, content, Website should be easy to use, Instructions provided should be very clear, Check if the instructions provided are perfect to satisfy its purpose, and Main menu should be provided on each page.
• Interface testing: verify the Web server, Application server and Data base server, Check if all the interactions between these servers are executed and errors are handled properly. If database or web server returns any error message for any query by application server then application server should catch and display these error messages appropriately to the users
• Compatibility testing: Testing of Browser compatibility, Operating system compatibility, Mobile browsing, Printing options
• Performance testing: Test application performance on different internet connection speed, DB response time, multiple user access at the same time
• Perform Security testing
• Make sure that Install and uninstall is smooth and hassle free. Also do test the upgrade scenario.
• Ensure whether the application has been launched successfully or not.
• Test whether the application works as per as requirement whenever the application starts/stops.
• Verify all the links and buttons available in the app works as per design.
• Validate that app successfully navigates from one page to another.
• If a hybrid app, then any web link should open the web browser within the app. (Example Facebook app)
• Verify that after tapping on any email links should redirect the installed email apps.
• Test that each screen is appropriately displayed in each display mode (landscape, portrait).
• Ensure that the app works correctly, if the mobile device resumes from the lock screen.
• Test that the app does hang or crash when “Battery low” message appears on the screen or internet speed is low or there is no internet connection or user opens his app while listening to music or user is working on his app and start listening to the music.
• Verify that the application should work normally and does not freeze after tapping on the screen ten times at different positions.
• To validate that the user receives an appropriate error message like “Network error. Please try after some time” whenever there is any network error.
• To validate that the application resumes at the last operation in case of a hard reboot or system crash
• Perform Automation Testing of the tested web application during regressing testing using HP UFT(QTP)
• Perform Automation Testing of Mobile Application using HP Mobile Center

Confidential

TEST LEAD

Responsibilities:

• Provided progress reports to all clients and worked with vendors to resolve issues.
• Prepared and updated test plans and implemented plans that proved to be effective.
• Tracked results of user acceptance tests specific to Banking users.
• Prepared and reviewed SIT test implementations and tracked any defects.
• Developed and implemented SIT test plans and test cases.
• Generated and managed results of all user acceptance tests for ecommerce users.
• Monitored working of activities identified issues and documented it to be resolved later.
• Determined new methods to test applications and prepared test plans.
• Resolved all customer issues and ensured customer satisfaction at all times.
• Designed various strategies and ensured program effectiveness.
• Performed Gray Box Testing, Regression Testing, Manual Testing, Functional Testing, and Usability testing.
• Experience in Unit, Integration, System Testing using different devices (IPhone, IPad, IPod, and Web based applications).
• Execute Browser Compatibility Testing (IE, Firefox, Chrome, and Safari) of a Web based application, Create and execute End to End Use Cases for User Acceptance Testing.
• Test GUI and functionality on Android and iOS.
• Test GUI and functionality on Windows 7, MAC OS X, Android, iOS platforms using VMWare and report numerous software defects in that area.

Confidential

TEST lead

Responsibilities:

• Co-ordinate the work request,Analysis of the Requirement,Preparation of Test strategy, Test plan, RTM,Test Scripts for Smoke, System, Integration, E-to-E, and Regression Testing using Microsoft Test Strategy
• Requesting Test Data from upstream, Processing Job setup and Data setup.
• Execution of the Test Scripts in Manual Scripts in MTM and Automated scripts in HP UFT(QTP)
• Perform online Transactions(Insert,upate,delete,Inquire) and Prepare Input files, setup/customize JCl,Run batch Jobs and Exception Handling
• Verification and Validation of the results, Tracking Issues and log the defects in CQ.
• Generate Test reports using QC and Status reporting to onsite POC.
• Preparation of production checkout artifacts and execute the scripts in production region.
• Preparation of lessons learnt document for every release and Given KT training sessions for ELTs.