SUMMARY

• Experienced Software Quality Assurance Professional with a demonstrated history of working in multiple industries as well as external consulting roles in Telecom, HR (PeopleSoft), Retail Grocery, Retail Apparel & Fashion Consumer Goods, Infrastructure, Finance and Banking domains.
• Consistently & efficiently delivering high quality software solutions by building & sustaining important relationships with project managers, business, technical, vendors throughout project lifecycles along with designing & implementing effective testing strategies for project success, managing testing efforts for enterprise / portfolio level projects from concept to completion.
• Skilled in Retail areas like Bamboo Rose (MLM), Unique (PLM), OMS, RMS, NCR’s Advanced Marketing Solutions, Virtual Store ISP 40+ Applications, Retail Store Handheld Guns, Store Systems (POS) Lab Transactions, Finance, Trade, ABI,Revenue E2E Validations, CE E2E Testing, Test Program coordination for HR & Payroll Brand Stand - up Projects, Excentus Fuel Rewards, Flex Rewards, Supply chain, Merchandising, MS Office365 Infrastructure projects for Stop & Shop,Giant,Hannaford,Foodlion, Confidential & A&F Retail Clients.
• Certified Scrum Master worked on testing products for BASEL II Program, Data Governance, OBIEE and MicroStrategy as part of the Agile/Scrum process in Finance related Accounts for American Confidential .
• Lead and Managed UAT, Demoed Better QA Processes for E2E Test Approach, UAT, Test Estimation Templates & Unit Test Models.
• Highly Efficient in Complex, Agile, Dynamic, Transition, Onshore-Offshore Project Models and was part of Test Competency and Test COE teams.
• Extensive Knowledge and experience writing test plans, traceability matrix, test cases across Manual and Automation, Mobile Testing, API testing highlighting the QA Risks from time to time, Creating Test Data using SQL and writing SQL queries for backend Testing
• 9+ years of onsite client experience in the USA & UK. Smart objective focused on Customer satisfaction and thrive to achieve deadlines with best quality deliverables
• Test Automation with Selenium, Test Automation Framework, Worked on Automation Feasibility, ROI, Knowledge of Mobile Testing of IOS and Android Platforms, API & UI Testing along with brief of Performance Testing, Exposure to Salesforce applications.
• Shown Flexibility, Quick Learner, Proactive Attitude, Effective Communicator, Reliable, Detail Oriented and an Energetic Team Player, Strong interpersonal and communication skills with capability to lead a team and keep them motivated. Received Onsite Talent, Manager’s Choice, Technical Excellence, Innovation and Best Manager awards.

TECHNICAL SKILLS

Testing Tools: Win Runner, Load Runner, QTP, Selenium Web driver, Cucumber, UFT and iMacros, Eclipse, Serenity, Appium, Bamboo, Bit Bucket, Cucumber, Gherkin.

Retail MLM/PLM/AMS Software: Bamboo Rose, RMS, OMS, Gerber- Yunique, NCR AMS - Logix, Excentus Fuel Rewards - Portal, Mi9, Demantra, SIMS-Logility, PRES, SSE, PCM, PPC, EDI & 3PL.

Test Management Tools: HP Quality Center, HP ALM and Rational Test Manager, Jira, qtest

Point of Sale: Cash Register, setting up Offers (Promotions), Reward Programs, Pinpad, Cash, credit/debit, Fuel, Non-Fuel and AFS Transactions

Retail Store Handheld: MC92N0, MC9090. In-Store Applications

Databases: Oracle, MS Access, SQL-Server 2000

ETL Tools: Informatica Power Center 9.1/8.X/7.X

Data Access Tools: TOAD, SQL Navigator, Oracle SQL Developer, Data management.

CM Tools: MS Visual Source Safe, RPM, SharePoint, Clear Case, SVN.

Operating Systems: Windows ’98 / 10 / XP / 2000, UNIX

Processes: Confidential ’s QMS, AMEX SDLC, CMMI.

Internet Technologies: HTML, DHTML, Java Script, ASP 3.0, Visual Basic 6.0, .Net.

Languages: Java, Gherkin

Other Tools: OFSAA, Web Services, Win SCP, UML, Putty, Text Pad, XML, JSON, SOAP, REST API, Postman, API Testing, Visio, Eclipse, MS Project, Wiki

PROFESSIONAL EXPERIENCE

Confidential, New Albany, OH

E2E Testing Lead

Responsibilities:

• As part of the PFS QA (Product Facing Systems), Supply chain & Home Office Portfolio team used to review Jira tickets, execute Testing and provide updates on the daily Standup calls for various RMS projects, coordinate with developer and Business to validate changes, provide test execution updates.
• Extensively worked and coordinated on E2E validations like Finance, IUB, General Ledger, VAT, Tax, Accounts Payable, ABI Reporting, Revenue Accounting, Trade and Commercial Invoice for E2E Supply chain Purchase Orders & Transfer.
• Creating and assigning Business testing Jira’s, tracking them till the completion and updating overall business testing process.
• Worked collaboratively with cross-functional teams to understand project objectives, gather automation requirements, designed, and implemented scalable test automation solution.
• Worked on Manual Regression Test cases transformed into Gherkin format into automation smoke and regression suites and developed cucumber step definition.
• Draft E2E Test Scenarios. prioritize, work on various application related validations so it follows all the process coordinate & manage testing activities. Create Test Data and validate it follows all the process before we start testing and coordinate testing activities.
• Tracking overall e2e testing progress, work with onshore and offshore testing teams to track progress and update the QA Director.
• Identify, record, document thoroughly and track bugs through Jira.
• Performed Automated Rest API Testing using Rest Assured Library with BDD/Cucumber framework

Confidential, Columbus, OH

QA Lead

Responsibilities:

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback. Worked on functional modules like Purchase Order Management, Material Management, Sample Management, Order Collaboration, ASN Creation and Spec Style Integration.
• Create detailed, comprehensive, and well-structured test plans, test data and test cases. Estimate, prioritize, plan and coordinate testing activities. Identify, record, document thoroughly and track bugs through Jira and Confluence. Perform thorough regression testing when bugs are resolved, develop, and apply testing processes for new and existing products to meet client needs
• Assist with the training of new users and stay up to date with new testing tools and test strategies, Tracking the Weekly Defect Fixes and Functional Enhancements across different Test environments. Executing Integration Test Cases with S5, RMS and Yunique Teams, executing SQL Queries and raising Jira Defects. Doing functional Testing of the weekly Bamboo Rose Weekly Deliveries and doing thorough regression, Defect Triaging and coordinating with Developers for various statuses of Defect.
• Coordinating with Users for Functional Testing and Attending Business Users Meeting and Preparing Notes. Preparing Weekly Test Reports and distributing to higher Management, Managing Offshore team, and Track quality assurance metrics, like defect densities and open defect counts.

Confidential, Quincy, MA

Responsibilities:

• Played QA CoE Marketing Domain Lead for eCommerce, AUSA - Logix & Local CPE, Confidential - Logix & Local CPE and Office 365, Handling Triage Calls, Global Collaboration Test Lead & Defect Triage Coordinator for AUSA & Peapod OPCO’s.Performed role of Program Test Lead for the Cross Team E2E Test activities for the Finance and HR Payroll for Retail Business Services Brand Stand up which involves multi projects and coordination testing activities along with the daily status calls with around 35+ Technical SME’s along with the Sr. Project Managers, Lead Supply chain ETL Testing Project.
• Executed QA activities for Fuel Rewards program for Retails Banners like Giant Landover and Stop & Shop. Worked on both Central and Local CPE. InterAction with various vendors, Ahold SME, Project Manager and Business Analysts successfully tested CAO, RF ordering applications of Supply Chain. Preparing the Test scenarios, doing TRR’s executing them in the POS Lab, generating the Receipts and validating.
• Established automation framework using Cucumber/Serenity (Page Object Model) framework for automating web applications.
• Accomplished CI/CD using Bamboo integration. Mobile Testing, Web Centre Regression Scenarios Automation and Mobile Test Automation, Applied Selenium to the .com Applications.
• Worked on BDD approach to encourage the communication amongst the stakeholders of the ecommerce project so that the context of each CE E2E feature is correctly understood by the Team. Created feature files for IGNITE Automation Tool after going through CT. Involved in preparing Test Summary documents, SIT Sign Offs and coordinating with the Business for UAT.
• Performed API Testing of the Synergy API with the Postman where I verified the responses are getting the Call for Quotient Offers, Copient Offers, and combined Offers calls. Passed few validations based on this.
• Worked on the E2E Test Approach, Process for Business Testing of overall integration of the Ahold Confidential Streams.
• Lead and Managed UAT, defining business requirements & documenting them, work on the User requirements, review the UAT test cases, map it against the requirements, act as Point of contact for all the UAT issues between the UAT / Business Users Team and the project stakeholders. Following BDD framework and conducting show & tells.

Confidential, Phoenix, AZ

QA Manager, Application Architect

Responsibilities:

• Preparing Test Data Fabrication files and validating the transformation logic for loading of the data from multiple sources into one single repository ODS, experience creating and editing automated test suites using tools such as HP/ALM.
• Attending Daily Scrum Call, weekly RPM’s, updating status of tasks on Rally, Doing Show & Tells. Coordinating UAT and Performed validations for source files, fabricated the source files, writing, executed SQL queries to validate transformations from Pre-stage to Stage to ODS to OFSAA Tables, BTR Error Reports and MSTR.
• At OFSAA end performed DQ Testing, OBIEE Testing, Calculations, FFIEC Testing, and Edit Checks Testing. Worked for various Engagements like Engagement No’s 324,339,346,304,306,346,366,400,422 and 445 for various vendor Project Managers & Worked on maintaining QTP Scripts. Developed and maintained automation scripts using QTP for UI and Desktop applications. Worked on the automation estimation, ROI review and approvals with client and stakeholders Performed automation code reviews and Design review

Confidential

Test Lead

Responsibilities:

• Formed Test Team of 5 Members, Staffing, took Interviews, Onboarding and planned for KT’s.Lead day to day Test Activities. Liaised with other Vendor Testing Teams for E2E Activities. Chaired Daily Calls and worked on MOM’s, Worked in Onshore/Offshore Modules where I used to support Test Activities in IST and Early MST Hours.
• Worked for UAT Activities like Test Data Setup, Any Test Related Issues and Defects resolution and initiated automation with QTP.
• Challenge was that there was no Onshore Test Related Presence all the Test Activities were managed from Offshore, worked on automation with iMacros tool, designed automation Framework for Time & Labor Application, Maintained Scripts, releases tested so far are SP1, SP2, SP3 and other Maintenance releases.

Confidential

Tech Lead

Responsibilities:

• BTW E2ET - BT Wholesale, CASE Tool - BT Wholesale,21CN SFJ (CDA) System Integration Testing (SIT), Managed Broadband Venture Broadband Integration, Verification, Validation and Testing (IVV&T).Worked for releases like CCoP, BBRD5 - Cancelled & Missed Appointments Intervention & Billing PR TOR, FR, JM and MSF Handling, Removal of DTR170, Woosh 17.1 & 17.2, IPSC CR14, Strategic SFI Billing, AVC, Flexible TOR, MSF WIP BIN, SFI Access Notes, Priority Appointment book, MP 1000 CR’s 1001,1002,1005,1009 & 1011.PT Enhancements and Agile Releases J, J+, K, K+, L, L+ and M.
• Developed automation Scripts for UI based application using WinRunner and Created automation suite for CASE Tool.