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Solutions Testing Engineer Resume

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Research Triangle Park, NC

SUMMARY

  • Innovative and results - oriented senior solution testing/support/operations professional with extensive experience in Confidential .
  • Highly skilled in the solution design, deployment, testing, troubleshooting, monitoring of multiple enterprise end to end Cisco Hosted Collaboration networking and VoIP Communication Solutions.
  • Experience providing technical support for system upgrading and release documentation.
  • Recognized as a results-oriented, motivated, driven and collaborative team player.

Areas of expertise

  • Cisco Routing and Switching
  • Solution Design and Deployment
  • Team Leadership
  • Cisco VoIP Network
  • Collaborative Leadership
  • Strategic Planning and Execution

TECHNICAL SKILLS

Cisco Unified VoIP Applications: CUCM, CUC, IMP, Expressway(VCS), WebEx, Jabber, video, MRA, phones,EX60, EX90, UCCE, CVP

Data Center Cloud Virtualization: Cisco UCS, UCSM, B-Series blades, FCoE, MDS switch, VMWare, vSphere Client, ESXi, Virtual Nexus 1k switch, Nexus 5k access switches, Virtual Machines of VoIP application servers.

Cisco Network Switching and Routing: Nexus 7k and 9k routers, Cisco 4500, 3850 and ASR routers, PE routers, CE routers, ISP, ASA firewall.

Data Storage: EMC, NetApp storage

Network Monitoring and trouble shooting: PROGNOSS, SYSlog, SNMP, Wireshark, RTMT

PROFESSIONAL EXPERIENCE

Confidential, Research Triangle Park, NC

Solutions Testing Engineer

Responsibilities:

  • Created detail Host Collaboration Solution deployment plan based on the customer’s requirement.
  • Purchasing required Cisco equipment: routers, switches, Cisco UCS, Fiber over Ethernet cables, application server’s licenses, and third party equipment: EMC data storage, NetApps data storage, VMWare vSphere, ESXi and licenses.
  • Installed and configured geographic redundancy Data Centers: Cisco UCS, Cisco B-Serial Blades, UCS manager (UCSM), VMWare vSphere web client, ESXi, vMotion, Data Center disaster recovery, MDS SAN switch, virtual Nexus 1K switcher.
  • Installed and configured HSRP network infrastructures for Data center and VoIP: Nexus 7K and Nexus 9K routers, ASR, Peripheral Edge router (PE), Client edge router (CE), internet access ISP, ASA 5555 and ASA 5585, remote access switches and routers.
  • Network Protocols: LAN, OSPF, VPN, Multitenant VRF, vPC, WAN, BGP, MPLS, NAT, ACL, HSRP, IPSec, VPN, 802.1Q, 802.11, Spanning tree, BPDU, HTTP, HTTPS.
  • Installed, configured and verified Cisco VoIP services: Call Managers (CUCM), IM & Tele Presences, Unity Connection voice mail (CUC) servers, UCCX, video, SBC, Expressway C and Expressway E for mobile remote access (MRA), CUCDM (VOSS), Cisco Jabber, phones, EX60, EX90,.
  • Microsoft active directory: ADFS, LDAP and DNS servers for Single Sign On (SSO), Linux active directory: IDP proxy for SSO.
  • Network and application server monitoring system: PROGNOSS.
  • End to End solution verification, trouble shooting, documentation and customer supports VoIP.

Confidential

Solution Testing Engineer

Responsibilities:

  • Designed IPCC large scale of End-to-End solution deployment, built up test bed, configured and upgraded testbed, designed test cases, executed test cases, trouble-shooting product defect, scripting and automation load performance testing.
  • Collaborated with multi BUs to test IPCC solution products. Product experience includes UCCE: ICM, CVP, Expert Advisor, VXML, IPIVR, UCCX (CRS), CUCM, CUP, CUBE, ASA, SIP GWs, H323 GW, MGCP GW, VGD GW, ECP/Cisco Quad, Cisco Switch and Router.
  • Automation Testing Tools used: Camelot, Call Generator, Selenium, SilkTest, Cil, CAD, JMeter and ATS, Pagent.

Confidential

Testing Engineer

Responsibilities:

  • Built up end to end testbed, configured, installed and upgraded large scale Cisco Unified Communication IPT test bed.
  • Tested IPT new features, interoperability, QoS, load traffic performance and capacity.
  • Designed testing plan, executed test cases. Collected analysis logs of CCM and GW and worked with DE to find and resolve product defects.
  • Tested Cisco voice call manager in the areas of performance and capacity testing (Load testing). Load test to verify call manager performance, capacity and serviceability, and Feature testing.
  • Quality of service (QoS) testing: Using IXIA Voice and pagent tool simulating VOIP traffic, PSTN traffic and data traffic to verify QoS of large scale enterprise VoIP network.

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