SUMMARY

• Software Quality Assurance Manager with expertise in Scrum testing and Agile methodology with specialization in Insurance and Retail domains.
• Over 11 years of delivery experience including client services management
• Significant exposure to various process improvement and risk management techniques and a strong knowledge in STLC and SDLC processes
• A versatile Test manager proficient in managing test teams with strong communication skills, excellent Inter - personal and Leadership skills.
• Merit of successfully delivering projects under stringent timelines and high pressure in global onsite-offshore model.
• Translating Business Processes into clear test scenarios, identify risks, doing risk analysis and providing baseline acceptance criteria and deliverables.
• Software Process Improvement- strong aptitude and experience in software quality process, change management and release management
• Good knowledge of Property & Casualty Insurance, Life Insurance, Annuities and Claim handling concepts
• Comprehensive problem solving abilities,
• Ability to Handle Multiple Projects, quickly learn applications with minimal documentation
• Training new test team members in Testing Techniques & Process.

TECHNICAL SKILLS

• Scrum Testing
• Agile
• Functional
• Integration and End to End testing
• Database testing
• Teradata
• SQL Server
• DB2
• QTP 11.0 and UFT 11.5
• Project Management

PROFESSIONAL EXPERIENCE

Confidential

QA Test Lead

Responsibilities:

• Assisting QA/Testing to set up the environment for Functional & System Integration Testing
• Preparing test strategy, plan, estimates, test summary and ensuring test closure report delivery by test leads
• Monitoring, tracking and reporting milestone delivery, progress and issues to senior managers
• Scoping, Requirement Walkthroughs with Project and IT team for the specific application testing and managing scope level changes along with other stakeholders
• Driving thought leadership in test teams
• Production bug fix analysis, corrective / preventive measures and Defect triaging
• Ensuring planning and communication with downstream stakeholders responsible for sign-off from downstream systems

Confidential

Technical Test Lead

Responsibilities:

• Assisted QA/Testing to set up the consultants for Functional & System Integration Testing
• Prepare test strategy, plan, estimates, test summary and ensures test closure report delivery by test leads
• Participates in defect triage and steering committee meetings
• Monitors, tracks and reports milestone delivery for vendor test leads
• Involved in Scoping, Requirement Walkthroughs with Project and IT team for the specific application testing and managed scope level changes along with other stakeholders
• Responsible for driving thought leadership in project teams
• Responsible for production fix analysis, corrective / preventive measures
• Ensures planning and communication with downstream stakeholders responsible for sign-off from downstream systems
• Responsible for Planning test activities, verifying deliverables for various stages and passes during testing, to ensure that there are no gaps or concerns which would affect the normal business process
• Integrating needs of the individuals in the team with those of project, to ensure that the goals are reached
• Responsible for Planning the requirements, selection, training, development, utilization and motivation of project resources to ensure effective team management
• Coordination with the onsite manager & lead, customers in case of addressing of issues and concerns
• Effective planning, project management and allocation of work to ensure that team works extensively and prudently on the items concerned with test design & execution and delivered the results without any time delay

Confidential

QA Lead

Responsibilities:

• Test Lead responsible for master test plans, environment configurations, application installations and testing schedules. Also, hands on testing of these applications
• Responsible for Planning test activities, verifying deliverables for various stages and passes during testing, to ensure that there are no gaps or concerns which would affect the normal business process
• Integrating needs of the individuals in the team with those of project, to ensure that the goals are reached
• Responsible for Planning the requirements, selection, training, development, utilization and motivation of project resources to ensure effective team management
• Coordination with the onsite manager & lead, customers in case of addressing of issues and concerns
• Effective planning, project management and allocation of work to ensure that team works extensively and prudently on the items concerned with test design & execution and delivered the results without any time delay

Confidential

QA Analyst

Responsibilities:

• Review functional requirement documents and use cases. Translation of requirements into test plan and test cases.
• Involved in preparingTest Plans, participated in Analysis, Design, and Functional Specifications to Identify Test Requirements, Design Test Cases and Test Data with expected output.
• Inform the test lead of any issues that may affect the schedule, or quality of the product or the testing process
• Mapped each Use Cases to the Test categories for better trace of requirements using Requirements Traceability Matrix
• Conducting the Regression tests for already reported Bugs to test whether fix has been applied and also to test whether the fix causes another problem.