PROFESSIONAL SUMMARY

• More than 12 years of IT industry experience with proven expertise in the field of Software Testing, Business and System Analysis.
• Experienced in Health Care, Pharmacy Benefit Management, Finance and Insurance domains.
• Strong understanding of QA Process, Use Cases and Waterfall, V - Model SDLC methodologies and can work through different releases of product.
• Expertise in GUI Testing, Regression Testing, Functionality Testing, System Testing, Stress Testing and Integration Testing
• Expertise in Testing Areas like: User Acceptance, Functional, Regression, Stress, Usability Testing in Distributed and Client-Server Application.
• Knowledge in Siebel CRM Testing in Black Box Testing.
• Good experience on various HIPAA transaction set numbers 834 (Benefit Enrollment and Maintainance) 837(Institutional, Dental and Professional) and Medicare.
• Expertise in TOAD, SQL Server Management Studio.
• Familiar with performing Business Analysis and testing software and web application developed in C, C++, Java, JSP, HTML, and XML.
• Experience testing Back End and Front End databases like AS 400, Oracle 9i, 10g and HP 9000 systems.
• Proficient in Analyzing System & Functional Specifications, Use Cases, Business Requirements, Business Rules to Identify Test Requirements, track the requirements (Bi-Directional traceability matrix)
• Experience programming in Java, JavaScript, HTML, XML, on windows operating systems.
• Hands on experience in developing Selenium IDE/web driver using java, Java Script, Jenkins, ant/maven, Junit build tools.
• Designed, developed, and executed automation testing framework utilizing Java, TestNG and Selenium WebDriver.
• Created Scenarios to conduct the Performance testing using Load Runner and JMeter. Performed Web Services Testing and XML validation for test case suite using API tools like SOAP and REST.
• Strong experience with SOA architecture which include SOAP Web Service and Restful Web Service Testing.
• Written Java scripting automation test scripts to execute in cucumber.
• Used Protractor framework and developed end to end test scripts for Angular JS applications
• Detailed understanding of ICD 9/ANSI/HL7 to ICD 10/ANSI/HL7 coding standards in Medicare and Medicaid domains of Clear understanding of MMIS for the Medicaid patients Enrolment and their Eligibility.

TECHNICAL SKILLS

Operating System: UNIX, Windows 9x/NT/2000, MS-DOS

Language/Tools: SQL, PL/SQL, COBOL, AS400

Database: MS SQL Server, MS Access, Oracle 8i/9i/10g, DB2, LDAP, AS 400, HP9000

Testing Tools: QTP/UFT, Selenium suite, Performance Center, Load technologies/tools Runner,Soap UI, Cucumber, Protractor, AngularJS, J2EE, Servlets, Java Server Faces (JSF), JSP, JDBC, JMeter, Eclipse, Appium, Firebug

Networking Tools: UNIX, Telnet, FTP, ETL - Data Staging, LDAP Server (SSE enabled), Filezilla.

CRM: Siebel 8.0

GUI Tools/Internet Programming Tools: Visual Basic, Developer 2000, Power Builder and Crystal Reports, HTML, XML.

PROFESSIONAL EXPERIENCE

Confidential, Rensselaer, NY

Sr QA Analyst

Responsibilities

• Creates and maintains the processes of the division’s quality program.
• Provides consulting for software development or operations processes, quality practices, quality audits and software measurements to product development or operations teams within the division and to clients.
• Develop, maintain, and upgrade Manual or Automated test scripts, utilities, simulators, data sets and other programmatic test tools required to execute test plans.
• Configured Selenium Web Driver, TestNG, Maven tool and created selenium automation scripts in java using TestNG prior to agile release.
• Good knowledge and hands-on AWS, JMeter and selenium.
• Good Experience in Agile methodology with SCRUM Process for the product development.
• Used SOAP UI tool to test SOA based architecture application to test SOAP services and REST API and Involved in services testing using Postman. Worked closely with the platform team for every new service that the plan to tag and release.
• Performed web services testing with SOAP UI by validating request and response for XML, JSON files.
• Used Cucumber and Appium for Native Mobile Application automation testing for iOS and Android platform.
• Deployed project with team using AWS.
• Knowledge with NexsysOne and wireless network deployment tool.
• Involved inJenkinsCI/CD integration and configuration ofSeleniumWebDriver/N-Unit&Postman /Newmanfor scheduled jobs.
• Involved in testing AJAX components with Protractor.
• Executed test scripts, documented defects, and verified fixes using JIRA, Defect tracking tool and QC/ALM.
• Perform usability testing for total system performance, reliability, scalability, and security.
• Effectively communicates testing activities and findings in oral and written forms.
• Controls and manages daily test activities.
• Provides internal quality assurance.
• Worked on a project using MuleSoft testing with team.
• Supported test-lead to identify risks and develops mitigation strategies.
• Organizes and maintains the test script library.
• Performs other related duties as assigned.
• Attend daily Scrum calls and allocated as per the work packets.
• Worked very closely with the Developers and Business Analyst.

Environment: Selenium, WebDriver XML, SVN, Eclipse, AWS, Maven, Python, ELX, TestNG, SOAP, SOAP UI, JXL, Agile, JIRA, SQL, UNIX, MS Office, Excel, RQM, RTC

Confidential, NY

EQM Automation QA

Responsibilities:

• Written and Executed Test cases, Test plans and Test design documents.
• Performed data driven tests to validate API calls.
• Identified Test cases based on the requirements, participated in implementation of Test Cases, and Test Script according to the Business Requirements, System Requirements.
• Performed various kinds of testing like Black Box, GUI, Functionality, Integration, Regression, Usability, System, User Acceptance and Back End Testing.
• Created Requirement Traceability Matrix and updated the Requirement traceability matrix timely with the changes.
• Developed and maintained Manual and Automation test scripts.
• Used Jira for Bug Tracking, Bug fixing, and Bug Reporting.
• Performed Database Testing using SQL Queries of the Application like checking all the Tables in the Database and checking whether the data is moving in their Respective Tables.
• Performed functionality and regression testing during the various phases of the application using Selenium.
• Created and Developed Automation test framework Selenium WebDriver and executed TestNG Test Cases in Eclipse IDE.
• Developed Automation Scripts, Execution and Analysis Test Results using a Hybrid Framework in Selenium.
• Involved in the CICD process using GIT, Jenkins job creation, Maven build and deployment into SIT environment.
• Involved in Web services testing using SOAPUI Tool. Validated request and response XML. Added assertions to validate the XML in Web services such as SOAP and RESTFUL.
• Testing Web services API Calls using SOAP UI.
• Experience testing mobile apps on iOS, iPad and Android devices using device connect Mobile Labs and Simulators.
• Tested the Application and website on mobile devices and performed compatibility testing.
• Reviewed and validated SQLs, extracted Reports Data for SMEs and UAT reviews
• Created Data Model templates and sessions resolved Change Requests (CRs) and updated data models Used Jenkin as a Continuous Integration server to configure with Maven.
• Used Selenium WebDriver API with TestNG to automate tests on cross browser and cross platform environment.
• Built a test automation framework from scratch using a Page Object Model - POM or Page Factory with Java using Selenium Web Driver & TestNG for Regression Testing.
• Used Protractor framework and developed end to end test scripts for AngularJs applications.
• Tested application compatibility for various browsers using HTML ID and XPath in Selenium.
• Developed and executed automation testing using Java with Selenium Web Driver, TestNG and analyzed Test results.
• Designed and implemented basic SQL queries for backend testing.
• Experienced in load and performance testing tool JMeter.
• Improved the performance of the SSRS reports by tuning the SQL server code and modifying the SSIS packages associated with the reports
• Responsible for providing the efficient locators strategy like Xpath and CSS to run WebDriver scripts in stable condition.
• Designed the future state testing to be implemented in the next phase of this effort.

Environment: Selenium RC, Web Driver, Selenium Grid, Meter, JIRA, Windows, Agile Methodology, Protractor, AngularJS, MS Office tools, Oracle, SQL Server, HTML, XML and UNIX, Rest API, VBscript, TFS, XML, SVN, JavaScript, Appium, Eclipse, TestNG, SOAP UI, Agile

Confidential, Olympia, WA

Sr QA Analyst

Responsibilities:

• Analyzed and reviewed the Business Specification Documents (Work flows specifications, Use Cases, GUIs & Supplementary specifications and Business Rules specifications)
• Prepared the test data and test case development
• Reviewed the test cases with team and client
• BVT, Test Execution & Defects Logging using the VSTS-TFS during the application testing
• Database testing using complex SQL queries and Stored Procedures
• Worked on the Business Intelligence tools like SQL Reports testing
• Worked on the Agile methodology for Iterative incremental tasks
• Worked on the Biztalk to drop the inbound files and generate the outbound files
• Used Tidal job scheduler for scheduling the batch jobs
• Extensively used NGTS application and validated various modules such as Audit, Collections, Tax and Wage, Investigations
• Worked on various environments in NGTS application depending on the testing types
• Extensively worked on Interface testing projects which involves all the state departments.
• Provided Test Case walkthrough with Business and obtaining business approvals.
• Planned and delivered project Deliverables on time and delegating work to team members.
• Provided Test Results walkthrough with Business and obtaining business approvals.
• Advised team members in resolving Data Setup and Execution issues.
• Prepared Traceability Matrix and mapped Requirements and Test cases
• Performed regression, integration and functional testing on the builds of the application
• Responsible for creating and uploading the project artifacts in Share point site and providing release support.

Environment: TFS,SQL Server 2008, Visual Studio 2008, NGTS application, Microsoft BizTalk, MS Office, Tidal, NGTS Application.

Confidential

QA/EDI Analyst

Responsibilities:

• As a QA Analyst interacted with Business users and Technical team providing solutions to requirements.
• Processed claim forms, adjudicated claims for provision of benefit categories, Type of Bills, Benefit Payments, Deductibles, Co-pays, Co-insurance and provider settlements
• Worked on the all modules required for claim processing and adjudication.
• Configured the claims data into system
• Resolved claim issues for members and providers.
• Performed audit of randomly selected claims to ensure quality processing.
• Met with the Provider Communities and Trading Partners to ensure that HIPAA transactions pass the EDI gateway and interpret technical difficulties into simple language.
• Involved in writing Test plans, Test cases and responsible for executing the Test Scripts.
• Performed Smoke, Integration, Functional, Regression, and System testing.
• Involved in testing HIPAA EDI Transactions and mainly focused on PA and Eligibility Transactions.
• Experience working with HIPAA 4010A and HIPAA 5010.
• Experience in validating and driving the requirements for the conversion of the HIPAA 5010 from HIPAA 4010, this NCPDP Upgrade supports the HIPAA mandate to be fulfilled for all the EDI transactions i.e. Claims, Claim Status Inquiry/Response, and Payment Remittance etc.
• Involved in meeting with Clinical Users and Clearing Houses to determine the format of the ICD-9/ICD-10 codes, CPT/ HCPCS codes and NCDPD Codes.
• Designed a high level spec document to show various paths that need to be taken into consideration for the transformation phase of 4010 to 5010.
• Experience testing UB and HCFA paper claims scanned through OCR and ensuring that they pass BC level validation.
• Involved in testing all the loops, segments and elements within each hierarchal loops for 837i and 837p.
• Experienced in writing automation scripts using VB Scripting (Descriptive programming) in QTP and with backend testing using SQL
• Experience in working on HIPAA Edits using EDIFECS Specbuilder
• Experience testing claims like UB04, UB-92 and claims with single and multiple attachments
• Performed testing for 837I and 837P transactions of the HIPAA 5010 version.
• Transactions focused on were 270,271,276,278,834, 835, and 837.
• Worked Extensively with Inbound 837 I and 837 P, 835s (Outbound) claims processing systems.
• Executed and validated data mapping for Claims via EDI into SQL Server 2008 DB.
• Collected weekly status reports and updated the Project MPP accordingly to ensure that all deliverables are met on time and on schedule.
• Responsible for creating and uploading the project artifacts in Share point site and providing release support.

Environment: EDIFECS, ikaEnterprise, EDIX12N 5010, EDIX12N 4010, SQL Server 2008, HIPAA tool Kit, XML, Windows 7, Quality Center 10.00.

Confidential, Richardson, TX

QA Lead

Responsibilities:

• As a Test Lead, analyzed the Business Requirements, Functional Specification Documents to prepare Test Plans.
• Participated in project planning activities to determine testing scope.
• Worked on GAP’s for migrating from RxAmerica to Confidential System.
• Expertized PBM and claim adjudication (AETNA) process.
• Created Eligibility, plans, Pricing schedules and adjucating claims by submitting claims to prepare Test data.
• Extracted claims on daily extracts and creating CET’s for different clients.
• Reviewed Test plans, Test conditions, Test scripts, and Test results.
• Involved in both black box and white box testing
• Worked on the Regression testing & System Integration testing
• Conducted Backend test using SQL queries to verify the Integrity of the Database.
• Supported Team members in Preparation of Test Plan, Scenarios and the Testing procedures.
• Involved in preparation of Traceability Metrics, software metrics.
• Involved in all phases of Data Load activities such as Segregation, Pre-Load and Load to load in the system.
• Analyzed the Data Load Activities and made the changes to the program whenever required.
• Involved in the documentation process of program evaluation.
• Responsible for creating and uploading the project artifacts in Share point site and providing release support.

Environment: AS400, PBM, OS/390, VS COBOL II, DBU, DB2, WRKMBRPDM, IBM Utilities, SQL Assistant, ROBO, and Quality Center 10.00

Confidential, Mountain View, CA

Sr QA Analyst

Responsibilities:

• Tested web based system for Confidential users.
• Participated in project planning activities to determine testing scope.
• Created Test plans, Test conditions, Test scripts, and execution of scripts, validation of results.
• Involved in both black box and white box testing
• Prepared Test Plan, Scenarios and supporting the Testing procedures.
• Responsible for creating Test cases and executed based on functional requirements and design documents.
• Involved intestingWebservices and XML with the tool SOAP UI.
• Prepared Traceability Matrix and mapped Requirements and Test cases
• Performed regression, integration and functional testing on the builds of the application
• Conducted Backend test using SQL queries to verify the Integrity of the Database.
• Enhanced and Executed the E2E automation Scripts
• Worked with the development team and also with the End users to analyze and resolve the issues in E2E automation
• Involved in preparation of Traceability Metrics, software metrics.
• Identified core system entities to be leveraged in design artifacts.

Environment: Soap UI, JIRA, Share point, Tibco, Visual Studio 2008, ASP.NET, XML, SQL Server 2008, UNIX, Oracle 10g, Windows95/98/NT/2000/XP and Internet Explorer

Confidential, Dublin, OH

EDI HIPAA Analyst/ Support

Responsibilities:

• Created UML Use cases out of BRD document prepared by the Business.
• Created Test Plans, Test Cases to depict the flow of Claims Inbound and Outbound of THP.
• Validated data at the Backend to ensure that all the Claims related data has been loaded to the corresponding Data Sets in the Backend and the pricing for these Claims is done as per the Standards.
• Performed JAD sessions with the Business and the IT Teams to drive the Requirements and ensure that everybody is on the same page.
• Conducted Web Meetings with Off-Shore team members to ensure that everybody is on the same page.
• Participated in the design of the 276/277 Claims Status transaction, create EDI map(s), and added some project leadership thru-out the project by working closely with other Business Analysts and Project Manager.
• Created mapping documents and technical analysis on Paper Claims, Medicaid Claims like UB04, UB92, and HCFA.
• Created Rate sheets for Trizetto Claims Adjudication Process, by creating Mock Up’s for Business Users, these Web screens were built on the ALUI-Java platform.
• Created Test Plan that defines the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required.
• Created Rate sheets for each of the Claims Diagnosis and Proc Codes based on Business needs.
• Involved as a Team Lead of aggregation of outbound X12 to UHG. I have made decision of aggregation on billing provider (2000 A) Subscriber (2000B) and CLM (2300) per ST -SE instead of a single claim per ST-Subordinated with the Quality & Technical Leads on Test Coverage and Test Planning.
• Identified, built and executed Test Cases and Test Sets for Functional, Error Handling, Navigation and Regression in Test Director.
• 3 junior testers reporting to me.
• Manually tested the entire application along with the junior testers before the tests were automated.
• Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation.
• Validated the reports and files according to HIPAA X12 enforced standards.
• Extensive knowledge on the various Prescription drugs and have worked as Business Analyst to create Member Portals and Provider Portals to view and update the Demographics of the Member.
• Extensively used the MVS utilities like File-Aid, QMF and DB2 Load for scheduling the jobs.
• Involved in setting up Permissions and Restrictions for Users within and out of Community.
• Used TIBCO/BC tool to verify mapping to X12 format.
• Used Quality Center for preparing the test plans and manual test scripts.
• Used FileZilla for converting Business rules as into Processing Modules and for FTP purpose.
• Involved in loading the flat files into Oracle Database and involved in writing Complex SQL Queries.
• Wrote and executed SQL queries to ensure that Legacy Id’s are associated with NPI’s appropriately and no Duplicate or Improper allocation of NPI’s are done.
• Involved in generating Weekly/Monthly System Test Reports using Quality Center 9.2
• Involved in writing Complex SQL Queries using TOAD to validate the loads for Caremark.
• Involved in executing Maestro Schedules in UNIX Environment.

Environment: EDI X12N 5010, EDI X12N 4010, Rationalclear, Sybase Paper Free HIPAA Toolkit, DB2, LDAP, TSO/ISPF, JCL, Visual Basic, ASP, XML, SQL, MS Access, UNIX, Oracle Run Time, Facets, Windows95/98/NT/2000/XP and Internet Explorer