SUMMARY

• Versatile, Well - Organized, Dependable, and over Six (6+) years of intensive IT experience in diversified fields of the Software Development Life Cycle as a Quality Assurance Analyst, specialized in Quality Assurance Process, Verification, Validation, Testing and Reporting across multiple platforms and extensive manual & Automation testing experience, seeking a position as a Software QA Tester/ Analyst.

TECHNICAL SKILLS

Operating System: Windows and Mac OS.

Testing Tools: HP Quick Test Pro QTP/ HP UFT, HP Quality Center/ALM, Jira, Zephyr, TestRail, VSTS/Azure DevOps, Postman.

Testing: Functional, Smoke, Integration, System, Regression, Ad-hoc, Exploratory, End to End, UAT

Application Languages: Visual basic, Java, SQL

Databases: Oracle, My SQL Serve

Others: GitHub (version control), MS Office Suite, Skype, WebEx, Confluence.

PROFESSIONAL EXPERIENCE

Confidential - Westborough, MA

Quality Assurance Analyst

Responsibilities:

• Analyze the User Stories and Design specifications documents to ensure dat the system met all the technical and business requirements and Involve in User story analysis and estimation.
• Excellent understanding of Software Development life Cycle (SDLC) and importance of QA in Development/ Enhancement and Maintenance of software applications.
• Expertise in Manual and Automated Testing in different testing methodologies like Agile, Scrum, Waterfall.
• Write manual test scenarios and test cases based on the user stories, change requests and functional design doc.
• Perform story Analysis by gathering both functional and non-functional requirements based on interactions wif the process owners, document analysis and represented them in Requirements Traceability Matrix (RTM).
• Design all manual test cases step by step into HP Application Life Cycle Management (ALM) in the Test Plan section.
• Performing Web-based Testing including GUI Testing, Black-Box Testing, Smoke Testing, Functional Testing, Integration Testing, System Testing, Exploratory Testing, UX/UI Testing, Usability, and User Acceptance Testing. Backend database Testing, Regression Testing.
• Responsible for verification dat the delivered application requirements meet the customer needs based on the specifications, ensuring minimal defects in both UAT and production.
• Involved in functional Specification documents to Develop test cases. Created and verified API requests and Finding the defects in Jira defect tracking tool.
• Performing API web service to validating requests and responses through (Get, Post, Put, Delete) using Postman. Test across web applications, API’s
• Execute various kinds of manual testing and update the results in HP ALM in the Test Lab section.
• Manually test all the modules by inserting various data to perform data validation wif positive and negative inputs.
• Log defects and tracked them using JIRA till its closure following company defect life cycle.
• Use Zephyr as add-ons wif JIRA to manage testing by designing and executing test cases.
• Assisting the DEV team in Defect analysis wif the Client in order to decide wat Defects should be assigned, fixed, rejected or deferred to be dealt wif later.
• Executing Regression Testing as required to ensure dat the latest delivery has not ruined anything, and dat the software product as a whole is still working correctly.
• Conduct Backend Testing using SQL queries wif select, insert, update etc.
• To validate and manipulate data from the database and, used SQL queries for retrieving data from MySQL database for executing user specific test cases.
• Write complex SQL queries using various kinds of joining to retrieve complex data from the RDBMS.
• Developed Test scripts and worked wif automation team to develop script, Descriptive scripts and objects, script enhancement using check points by using HP UFT 12.0 (Unified Functional Testing) for Regression and Functional testing purpose following Data driven framework.
• Completing Exit Criteria to store all key outputs, lessons learned, results, logs, documents related to the project to use them as a reference for future projects.
• Participated in all the meetings related to sprint planning, daily stand-up meetings, retro, poker planning, story review meetings and discussed the issues arising out of test execution.
• Experienced in mobile testing to test the application in different mobile platforms IOS & Android wif real devices.
• Working wif clients and customers to assess their needs, provide information or assistance, resolve their problems, and/or satisfy their expectations.

Confidential - New York, NY

Quality Assurance Analyst

Responsibilities:

• Performed feasibility analysis for the user stories in the product backlog and identified test scenarios/test objectives.
• Followed Agile Methodology in Scrum Framework and attended all kinds of Project meetings wif team.
• Reviewed the application requirements specification, use case Document, design document and provided feedback to the product owner.
• Performed Troubleshooting in complex problems wif providing customer support for software application issues.
• Created Test Documents such as Master and Sprint test Plans, Test scenario, Test conditions, Test Data, Test specification, Functional and Integration Test cases cases(High-Level), Test Scripts and Reports, Defect tracker and RTM.
• Performed Smoke testing, Functional testing, System and Usability testing and used HP ALM 11.0(Application Life cycle Management) as test and defect management tool, prepared Test planning, Defect summary, Requirement coverage report using the tool.
• Used Microsoft VSTS for project management and test management purpose while working in Agile Project development Process.
• Extensively wrote SQL queries to store data, retrieve and validate the information for Backend Integration testing to verify data integrity and change update.
• Developed Test scripts and worked wif automation team to develop VB script, Dynamic functions and Data driven testing framework, created Descriptive scripts and objects, script enhancement using check points by using HP UFT 12.0 (Unified Functional Testing) for Regression and Functional testing purpose.
• Performed Cross browser testing to check the compatibility of the application in different browsers.
• Created a great relation wif the QA team, project manager, product owner, production team and developer to help, support and solve any issues immediately.
• Performed great responsibility in creating Test Status and summary reports, Defect reports, Weekly & Monthly basis based on the various progress level of the project.
• Expertise in producing and maintaining project specific processes and work ethics.

Confidential - New York, NY

Associate QA Tester

Responsibilities:

• Involved in creating Test Plans, Test scenarios, Test scripts and Test cases dat correspond to the test requirements in order to maximize verification coverage of system variables.
• Exposure to various requirements developed and executed both manual and automation test scripts.
• Specified testing requirements, converted requirements to tests, designed test steps, generated test templates, created requirement coverage and imported test cases in the Test Lab.
• Created, executed tests, generated the test reports and created graphs using Quality Center.
• Prepared Tool Mentor documentation & PowerPoint presentation of Quality Center for the client and for the team members.
• Developed Requirement Traceability Matrices and Test Analysis Report.
• Involved in Functionality, Regression, Black Box, Back-end, Integration, User Acceptance, Load, Stress and Performance Testing.
• Involved in writing SQL queries for Backend Testing and to verify the database updates, inserts and deletions etc., of the records, and validate them.
• Involved in validating the data, which has been populated into database tables using SQL.
• Responsible for identifying the functional test cases for Regression Testing and automate test scripts using Quick Test Pro.
• Communicated defects encountered during Regression Test and followed-up wif developers until all issues were resolved.
• Coordinated closely wif programmers to ensure proper implementation of tests, provided feedback, and documented test results.
• Document the results of testing using the projects defect tracking system and provides input to the Software Test Report for each release.