SUMMARY

• Over 11+ years of experience in Software Quality as Quality Analyst and Lead with a thorough knowledge of Integration, System, User Acceptance testing methodologies. Have worked on Projects based on Agile and Waterfall Model which was largely part of ERP, Finance, Banking, Client/Server and e - Commerce Web based applications for Clients - Confidential, Barclays, Tata Consultancy services, CIBC (Canadian Imperial Bank of Commerce, Aviva, Sears Holdings, Staples International, Confidential, Sears Hometown & Outlet & Costco
• Experience in analyzing Business Requirements, Functional and Technical Specifications.
• Solid experience in Develop, Review, Execute, and Maintain Test Plans, Test Cases and Test Procedures.
• Expertise in Quality Assurance, Manual, Client/Server & Web applications & Mobile (iOS9 Testing, Android testing), Web service testing and POS testing(test lab) & UI/UX testing
• Strong understanding of QA Principles, QA Process, Use Cases and Software Development Life Cycle.
• Extensively involved AEM Content management testing in Agile Technology and API testing using POSTMAN automation Tool.
• Experience in tracking test coverage and providing Metrics to management.
• Perform Smoke, Integration, Functionality, Regression, and System Tests.
• Experience in document Defects with high level of detail, accuracy, and informative recreation steps using various Defect tools.
• Experience in testing online CICS transactions in Mainframe environment, HP ALM QC
• Experience in System performance Verification, system End-End testing
• Experience working in Onsite-offshore projects.
• Specialized in writing SQL Complex queries, sub queries & joins and testing them.
• Self-starter and ability to learn new things in a quick span of time
• Quick learner and excellent team player, ability to meet tight deadlines and work under pressure.
• Extensive experience in Mainframe front end testing for Banking, Financial, Insurance and educational domains in client server and E-Commerce/ Web applications,
• Had worked for the following clients Tata Consultancy Services, Quinnox Consultancy, CIBC (Canadian Imperial Bank of Commerce), Aviva, Barclay cards, Staples, Sears Holdings and Confidential, Confidential and Costco Wholesale.

TECHNICAL SKILLS

Testing Tools: ApTest Manager, RetailQA, CLASS and EXCALIBUR (Mainframe applications), HP ALM QC 9,10 & 11.4, Soap UI 4.5, Postman(API Integration tool)

Defect Tracking Tools: Test Rail, Test Director8.0, Clear Quest, Clear case, Bugzilla, JIRA and Quality control (HP ALM QC 9,10 & 11.4)

Data base: MS-SQL Server 2012

Operating Systems: Windows 2000, 2003, XP, XP Home, AS400, and Vista.

Others: Adobe AEM, Kony mobile platform, NetSuite, iOS 9 and Android mobile front end, Zeplin, Oracle Commerce cloud (OCC), Xcode

PROFESSIONAL EXPERIENCE

Confidential

QA

Responsibilities:

• Preparing of Test plan, Test Scenarios, Test scripts, Test data, and Traceability Matrix and peer review of these.
• Smoke testing, SIT, UAT, Regression on bi-weekly sprint release using AS400 and Mysql
• Creating, Tracking and Reporting Test stories, QA task and Defect tickets using JIRA, HP ALM QC and Confluence

Environment: Agile/SCRUM Methodology, JIRA, HP ALM QC(11.5), MySql, UNIX, RPGLE.

Confidential, Chicago, IL

QA Lead

Responsibilities:

• Preparing of Test plan, Test Scenarios, Test scripts, Test data, and Traceability Matrix and peer review of these.
• Cross browser and Mobile testing experience in both iOS & Android using Emulators and in house tools.
• Smoke testing, System Integration and UAT for ecommerce application using Adobe AEM and Oracle Commerce Cloud(OCC) on website for B2B and B2C users in Agile environment
• Creating, Tracking and Reporting Test stories, QA task and Defect tickets using JIRA and Confluence
• Performed Integrated testing using Content management tool on Adobe AEM
• Used Agile methodologies using Scrum/Kanban and involved in scrum meetings as per requirements.
• Managing and Allocating QA task to offshore team.

Environment: Agile/SCRUM Methodology, JIRA, Integration testing(API testing using POSTMAN), Oracle Commerce Cloud(OCC), Adobe AEM (6.3), Test Rail (test management tool),Chrome development testing, Zeplin design tool, iOS, Android testing,Xcode.

Confidential, Chicago, IL

E-commerce Quality Analyst

Responsibilities:

• Preparing of Test Assessment, Test Approach, Test plan, Test Scenarios, Test cases, Test data, and Traceability Matrix and peer review of these.
• Was Responsible in interacting with the Management to get the Requirements and allocation of work to the offshore team.
• To track the issues to closure by following them up and communicating to the Business accordingly
• Reviewing Daily Status Report, Execution Reports and Allocation of work.
• Worked with Business to incorporate any changes that they want.
• Analyzing different modules ofmanualtestcases for the feasibility of automation in regression phase with Selenium WebDriver Java and Reporting with HTML and CSS.
• Creation and reviewing the test cases which verify the table definitions, default values.
• Performed testing like Smoke, Functional, Regression, System, Integration and End to End
• Created various Test Summary and Defect Summary Reports.
• Co-ordination with the Project Managers and Development team for resolution of any outstanding issues.
• Tracked defects using in house tools and generated defect summary reports
• Used agile methodologies using Scrum and involved in scrum meetings as per requirements.
• Performed walkthrough of Test cases with Clients and Business Analysts.
• Preparing Status reports and attending regular Status meetings, Retrospective meetings, etc.

Environment: Agile Methodology, Jira, Integration testing, Ecommerce, HP ALM QC 9,10 & 11.4 and Web service testing with SoapUI and NetSuite ERP

Confidential

Quality Analyst Lead/Mobile Test analyst

Responsibilities:

• Preparing of Test Assessment, Test Approach, Test plan, Test Scenarios, Test cases, Test data, Traceability Matrix and peer review of these.
• Was Responsible in interacting with the Business to get the Requirements and allocation of work to the team.
• To track the issues to closure by following them up and communicating to the Business accordingly
• Reviewing Daily Status Report, Execution Reports and Allocation of work.
• Worked with Business to incorporate any changes that they want.
• Created the test cases which verify the table definitions, default values.
• Performed testing like Smoke, Functional, Regression, System, Integration and End to End
• Created various Test Summary and Defect Summary Reports.
• Co-ordination with the Project Managers and Development team for resolution of any outstanding issues.
• Performed Onsite-Offshore coordination.
• Tracked defects using in house tools and generated defect summary reports
• Used agile methodologies using Scrum and involved in scrum meetings as per requirements.
• Performed walkthrough of Test cases with Clients and Business Analysts.
• Preparing Status reports and attending regular Status meetings, Retrospective meetings, etc.

Environment: Agile Methodology, Kony platform testing, End to end, Jira, Integration testing, Ecommerce, HP ALM QC 9,10 & 11.4 and Web service testing with SoapUI

Confidential

Senior QA

Responsibilities:

• Preparing of Test Assessment, Test Approach, Test plan, Test Scenarios, Test cases, Test data, Traceability Matrix and peer review of these.
• Was Responsible in interacting with the Business to get the Requirements and allocation of work to the team.
• To track the issues to closure by following them up and communicating to the Business accordingly
• Reviewing Daily Status Report, Execution Reports and Allocation of work.
• Worked with Business to incorporate any changes that they want.
• Created the test cases which verify the table definitions, default values.
• Performed testing like Smoke, Functional, Regression, System, Integration and End to End.
• Created various Test Summary and Defect Summary Reports.
• Co-ordination with the Project Managers and Development team for resolution of any outstanding issues.
• Performed Onsite-Offshore coordination.
• Tracked defects using in house tools and generated defect summary reports
• Used agile methodologies using Scrum and involved in scrum meetings as per requirements.
• Performed walkthrough of Test cases with Clients and Business Analysts.
• Preparing Status reports and attending regular Status meetings.
• Test case Management using Zenix tool and Version control using Star Team tool.

Environment: Agile Methodology, Zeenyx tool, Star Team, AS 400, Integeration testing, Ecommerce, HP ALM QC 9,10 & 11.4.

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Preparing of Test plan, Test Scenarios, Test cases, Test data, Traceability Matrix and peer review of these.
• Was Responsible in interacting with the Business to get the Requirements and allocation of work to the team.
• To track the issues to closure by following them up and communicating to the Business accordingly
• Reviewing Daily Status Report, Execution Reports and Allocation of work.
• Worked with Business to incorporate any changes that they want.
• Created the test cases which verify the table definitions, default values.
• Performed testing like Smoke, Functional, Regression, System, Integration and User Acceptance testing.
• Developed and executed SQL queries to verify the proper insertion, deletion and updates into the data Warehouse supporting tables and cubes.
• Created various Test Summary and Defect Summary Reports.
• Co-ordination with the Project Managers and Development team for resolution of any outstanding issues.
• Performed Onsite-Offshore coordination.
• Tracked defects using Jira and generated defect summary reports
• Used agile methodologies using Scrum and involved in scrum meetings as per requirements.
• Performed walkthrough of Test cases with Clients and Business Analysts.
• Involved in the preparation of Requirement Traceability Matrix document.
• Preparing Status reports and attending regular Status meetings.
• Participated in Walkthrough of Business Requirements and preparation of gap analysis document.
• Preparing of test Scenarios, Test cases, Test data, Traceability Matrix and peer review of these.
• Was Responsible in Preparation of Run Plan, Attend walkthroughs to present test plan, test scenarios and test cases.
• Was involved in Data validation, Execution of System Integration Testing, User Acceptance testing and Regression Testing.
• To track the issues to closure by following them up and retesting them.
• Worked extensively with the business intelligence team to incorporate any changes that they need in delivered files.
• Analyze the technical specifications and business requirements.
• Analyze the flow diagrams and design test scenarios and write test scripts.
• Analyzed, planned, report the status, document reviewed, defect entry verification.
• Widely was part of Agile testing.

Environment: AS400, CLASS, EXCALIBUR, Aurora (MAINFRAME applications)

Confidential

Quality Analyst

Responsibilities:

• Was Responsible for preparation of test scenarios and test cases and getting signoff from Project Stakeholders.
• Attended design reviews, requirements sessions, core team meetings, and technical team meetings to understand business requirements in order to identify test scenarios.
• Was involved in Data validation, Execution of User Acceptance testing and Regression Testing.
• To track the issues to closure by following them up and retesting them.
• Analyzed and reviewed the software requirements, functional specifications and design documents.
• Identified Test Scenarios and developed Test cases as per Software Requirement Specifications.
• Performed Smoke, GUI, Functional, Regression and System testing on the web application.
• Involved in the preparation of Traceability Matrix document.
• Involved in manual testing of all applications at Unit Level, Integration and system levels.
• Used Clear Quest Defect Tracking tool for Track the Defects and Defect Reporting.
• Involved in Defect review meetings with developers to discuss on critical issues.
• Created Test Cases for Integration testing as per High level design documents.
• Performed Black Box testing to check the functionality and user requirements.
• Used SQL queries to run Comparison Testing to compare data in database and data displayed on front end.
• Preparation of Master Test Plan, Estimations and Test cases.
• Uploading Test plans, Test cases and Test results to the ApTest Manager.
• Involved in UAT testing.
• Performed data integrity testing by executing SQL statements at staging area
• Created spreadsheets of scenarios of input data and expected results and validated these with the business Rules.
• Sharing of Test Results and Root Cause Analysis to the client.
• Executed all test cases in the planned test cycles and log and track defect resolution for test cases.
• Maintained Test Metrics and bug database and generated monthly reports.
• Participated in meetings with Developers on change requests, Critical Issues, and modifications.

Environment: Siebel Call center application, MS SQL Server 2005, HTML, Rational Clear Quest, ApTest Manager.

Confidential

Consultant

Responsibilities:

• Develop test plans from product requirements and design specifications.
• Executed and analyzed complex test cases and compare the results against expected results and product requirements
• Reviewed test results for compliance to specifications and then report any discrepancies to Management.
• Tested various batch processes and also tested the input, output values of the batch reports.
• Performed Regression testing in accordance with the Developers and Quality Analysts
• Tested functional requirements manually to check for the website performance
• Reported the bugs through Bugzilla.
• Worked as a Team to achieve the goal
• Lead and participated with peers in formal test plan and test Summary inspections determine adherence to standards.
• Performed manual testing of all the transactions involving Customer Account creation, Checking amounts and credit in both Check in and Savings accounts. Payment options by online checks was also manually checked
• Performing Security, System Testing, and Regression Testing
• Performed database test using SQL for database solidity
• Attending Weekly Status meetings.
• Preparation of test conditions detailing high level overview and Execution of Test Cases, Test data, Traceability Matrix.
• Was Responsible for Execution of GUI testing, Integration Testing and Regression Testing.
• Rigorously followed up the case of all pending issues on daily basis. Created Bug Status Report and Responsible for Bug Tracking.
• Lead the effort to redesign business processes, gather system requirements, plan for testing new functionality, and identify requirements for queries and reports associated with test execution and defect tracking.
• Was Responsible for writing Test cases, Test data, Traceability Matrix and peer review of these.
• Preparation of and Attend walkthroughs to present test plan, test scenarios and test cases.
• Was Responsible for Execution of User Acceptance testing and Regression Testing.
• Created Bug Status Report and Responsible for Bug Tracking.