SUMMARY

• Having around 9 years of experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing, and Deployment.
• Experienced in Software QA performing Manual and Automated Software Testing, writing Test cases using various Automation Tools.
• Experience with web automation testing tool Selenium and TestNG using Java.
• Experience in standardSalesforceconfiguration that includes creating profiles, roles, users, workflow rules, Case Management - Email-to-case, page layouts, Record Types, Approval Processes, Assignment rules, Validation rules, Workflow rules Knowledge panel and New Unified Agent Console and case Triggers.
• Good experience in Email templates, custom objects, custom fields, role-based page layouts, custom Tabs, Dashboards as per the client and application requirements.
• Experience inSalesforcestandard objects like Accounts, Contacts, Case, and Opportunity.
• Well versed in testing methodologies such as Agile, SCRUM, and waterfall.
• Experience with using Java for Selenium to develop Automation Test Framework.
• Knowledge of Confidential SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API.
• Experience on continuous integration tools like Jenkins.
• Experience in using ANT as build tools for Selenium.
• Experience in Bug Reporting and tracking using tools like JIRA.
• Performed web services Regression testing using Rest test of the entire build according to the change been updated and ensuring by Cross-validating the entire components of the application.
• Expert in Functionality Testing, Smoke Testing, Regression Testing, System Testing, White Box Testing, Black Box Testing, Integration Testing, User Acceptance Testing (UAT), Ad-Hoc Testing.
• Utilized HP Quality Center and HP ALM for specifying requirements, writing detailed test plans, updating test cases, maintaining test scripts, and observing traceability.
• Good experience in Web Services testing using the Tool Postman XML, and WSDL.
• Experienced in writing SQL verification scripts to test the result of deployment for correct business logic for Back-end testing
• Good Knowledge in the Tool Splunk for analyzing and searching the data, and read log files.
• Experience in testing applications in Finance, e-commerce, Automobile industries, CRM, Insurance and Banking domains.

TECHNICAL SKILLS

Testing Tools: Selenium, Test Manager, JUnit, TestNG, JIR

ALanguages: Java, SQL, HTML, XML, JavaScript, JSON

SFDC Tools: Force.comData Loader, Eclipse plug-in.

Build Tools: Ant, Maven

Continuous Integration Tools: Jenkins

Web Debugging Tool: Fire path, Firebug, Chrome Console

SDLC Processes: Agile-Scrum, Waterfall, V Model

Databases: SQL Server, Oracle, MySQL

SFDC Technologies: Force.complatform, Custom Objects, Workflow & Approvals Validation Rules, Test Classes, Visual Force (Pages, Components), Reports, Dashboards

PROFESSIONAL EXPERIENCE

Confidential, CA

Quality Analyst

Responsibilities:

• Involve in various stages of Software Development Life Cycle (SDLC)process like Analysis, design, developTest Scripts for web applications
• Work directly with business areas to clarify detailed technical requirements and perform gap analysis.
• Designing and testing the most complex software components for new or enhanced IT systems to a highlevel of quality, producing appropriate documentation.
• Provide technical assistance to business analysts/project managers and coordinate with staff acrossgeographically dispersed teams.
• Test End-to-End processes of the application, using the testing tool Rainforest.
• Maintain an expert level awareness of relevant software design techniques and processes providing
• leadership in the use of these across the organization.
• Extensively involved in writing manual test cases, executing manual scripts for System testing, Smoketesting positive/negative testing, Regression testing and end to end testing. Involved in periodic systemevaluation to identify opportunities for continuous improvement.
• Involve in the development of Testing scripts to the web applications according to detail design of thecomplex modules.
• Develop different testing techniques with multiple technology stacks. Involve functional and UI testing.
• Implement the application using agile development methodology by tracking constant changes.
• Attend and participate in all scrum events, Sprint planning, Sprint retrospectives meetings and update theprojectstatus and inform the road blocks on time to the management.
• Perform the test executions in Rainforest testing tool on a scheduled time basis whenever the latest webapplication development code pull request got merged and check the functionality is working as expected
• before code merge and after new code merge.
• Perform the service logs validations using technologies like Web-services.
• Analyze and update the test scripts based on the test run report constantly that generated using the
• Rainforest testing Tool and involve in testing multiple platforms like Chrome, Firefox, iPad, Mobile(ios andAndriod).
• Good experience in bitbucket on retrieving the postman collection to verify the tests.
• Diligently coordinate and collaborate with the team located in different time Zones.
• Perform validation and verify the logs are moved from the AWS to the Rancher Developer tool and execute
• queries in aws to verify based on the testing.
• Verify and validate the application using keycloak(Admin tool) with different variables and configurationSystem testing.

Confidential

Salesforce QA

Responsibilities:

• Responsible to test the Salesforce Web Application for Services and Support flows that is developed for the use of various Objects.
• Working on identifying high level test cases for Automation Team for capturing data on various standard and custom Objects like Customers, Opportunities, Delivery Assurance Checkpoints, Sales club qualifications, Certifications.
• Working on Role based, and Profile based testing on contributing Automation Test Cases.
• Developing Test Cases based on business requirements for Functional, Smoke, Regression testing Phases.
• Involved in Analyzing and designing test plans for Salesforce products, based upon requirements provided by the business.
• Good Experience in Service Cloud and Marketing Cloud.
• Testing on Integrated application with various modules involved as sales, Services, Support and marketing in the business.
• Involved in Supporting UAT through collaboration between technology and UAT users.
• Involved in Collaborating with QA and the Development teams to ensure the test cases and the test plans are accurate and well-designed within an Agile framework.
• Experience in Bug Reporting and tracking for all testing phases using tools like JIRA.
• Involved in creating accounts, contact, opportunity to perform functional testing in salesforce.
• Involved in testing by looking Process Builders, Workflows, Validation rules, Workflows.
• Involved in creating the automated test scripts and integrating them into the development process
• Experience in testing Confidential Standard objects and Custom Objects like Accounts, Contacts, Leads, Opportunity, Delivery Assurance checkpoints and cases.
• Involved in executing the Automation Script using Tool PROVAR.
• Designed, executed and maintained PROVAR automated test cases for regression Testing.
• Created data driven framework using Provar and Java.
• Execute the Test cases and review the results and providing QA sing-offs.
• Salesforce web applications testing manually as well as automation using Provar tool.
• Involved in creating and setting up the Jobs for CI/CD using Jenkins.
• Executed the automated regression test cases during every release and also executed the daily regression test suites
• Good experience in testing custom Objects like Task, Cases, User.
• Performing testing in different environments in sandbox.
• Involves in enabling the debug log and analyze the defects/Bugs raised.
• Involved in daily standup calls and ensure the team is working correspondingly.
• Experience in creating and mapping the requirements and the Testcases.
• Log tracks and report progress on tests using QA Complete (SmartBear).

Confidential, New York

SFDC Tester

Responsibilities:

• Involved in designing test plans for Salesforce products, based upon requirements provided by the business.
• Testing on Integrated application with various modules involved in the business.
• Involved in Supporting UAT through collaboration between technology and UAT users
• Good experience in Collaborating with QA and the Development teams to ensure the test plans are accurate and well-designed within an Agile framework.
• Experience in Bug Reporting and tracking using tools like JIRA.
• Good experience in the tool Confluence and collaboration between the teams
• Involved in SFDC for functional testing based on the business requirements.
• Log tracks and report progress on tests using TestRail.
• Good understanding in requirements and workflow of the business user.
• Involved in developing SQL and executing the queries.
• Perform functional testing to identify various critical points in the application.
• Good experience in understanding data model of SFDC for functional testing
• Verified backend data validation using Workbench.
• Executed scripts on a different browser and different platform.
• Good experience in performing test in different environments in Sandbox.
• Active participation in Defect Triage meeting with Business System Analyst and Development Teams.
• Involved in data migration from the legacy system to the salesforce based on the business CRM.
• Involved in creating objects like Accounts, Contacts and recruiting flow and verify the test based on the requirements.
• Good experience in communicating with the team Onsite and Offshore.
• Good experience in the creation of objects & profiles and validating the corresponding functionalities inSalesforce QA sandbox.
• Involved in Daily and weekly Catchup calls to ensure the team meeting the timeline of the project.

Confidential, Carlsbad, CA

Quality Analyst

Responsibilities:

• Testing on Integrated application with various modules involved in the business.
• Ensuring all development tasks meet quality criteria through test planning, test execution,quality assuranceand issue tracking
• Ensure the team is focusing on manual testing.
• Keep raising the standards of all the quality processes with project.
• Involved in coordinating Onsite and offshore Teams and ensure to complete the task to meet the Time lines.
• Experience in preparing the Reports using HP ALM Management.
• Good experience in testing frontend UI, webservice using XML.
• Involved in working REST API by using Postman Tool multiple standards like HTTP, JSON and XML.
• Checked the client side and server-side validations and tested the functionality of the application.
• Uploading test scripts in HP ALM and Exporting when required.
• Responsible to perform the System Integration Testing, End-2-End testing.
• Pulling reports from HPALM and involved in preparing Status report.
• Experience in ETL Testing, to verify the data has transferred as per the transformation rule.
• Involved in Daily Defect Triage review meetings for Defect resolution progress.
• Experience in Analyzing and preparing the RTM document.
• Responsible to perform the Web service testing using Postman Tool.
• Responsible to create the Test cases and generate the test data.
• Responsible to report to the management on the testing status as well as escalate any issues.
• Responsible to identify the defects and assign them to the developers.
• Responsible to detect and identify the software bugs and the missing requirements in the specification documents.
• Worked with the Project Lead in setting realistic project expectations.

Confidential

Salesforce Automation QA

Responsibilities:

• Analyze Acceptance criteria and document the user specifications and business rules.
• Author test cases based on Acceptance Criteria.
• Customize standard objects like Accounts, Contacts, Cases, Leads, and Campaigns
• Test End-to-End processes: the creation of objects & profiles and validating the corresponding functionalities inSalesforce QA sandbox.
• Create a custom object and custom fields inSalesforce QA sandbox that are required for testing.
• Perform functional testing to identify various critical points in the application and automate it by using Selenium WebDriver.
• Created Automation script using Selenium WebDriver. Executed scripts on a different browser and different platform.
• Extensively involved in writing manual test cases, automated test scripts and executing manual and automated test scripts for System testing and Regression testing using Selenium WebDriver.
• Created Regression Test suite and executed it for every release.
• Created email templates as per customer requirement for the approval process.
• Active participation in Defect Triage meeting with Business System Analyst and Development Teams.
• Performed Functional Testing, Smoke Testing, Integration Testing, Regression Testing, Sanity Testing.
• Used Maven tool for the Project management and for the purpose of compile, run and to add external dependencies.
• Integrated the test suites to Jenkins to execute them automatically after every successful deployment.
• Created Automation script using Selenium WebDriver. Executed scripts on a different browser and different platform.
• Created test data using Selenium, Java, and Java Scripts and provided a framework for creating test data for the application.
• Used TestNg framework, JAVA and wrote automation scripts using Selenium Webdriver for Regression testing.
• Implemented Salesforce Lighting Automation Framework.
• Implemented POM Framework for Salesforce lighting components.
• Created and Implemented methods for lighting components.
• Verified backend data validation using Workbench.
• Log tracks and report progress on all tests.
• Involved in Functionality, User Interface, and Regression testing during the various phases of development using Selenium webdriver and TestNG.
• Written precise set of both simple and complex test cases to ensure they cover entire project functionalities and deliver flawless product to the customer.
• Integrated Automation scripts (Selenium WebDriver API) with Jenkins Continuous Integration tool for nightly batch execution.
• Document Test Summary Report.

Confidential

QA Tester

Responsibilities:

• Created test plans, developed test cases and executed them
• Worked in Agile development environment.
• Actively participated in all phases of testing lifecycle (Design, Planning, Development and Results).
• Design Test Plan and test strategies based on high level business and technical documents.
• Involved with other team members to set up testing tools, implementation and testing environments.
• Involved in execution of Selenium automation framework for smoke and regression test suites.
• Developed test scripts and test Scripts & analyzed the results
• Performed manual testing and conducted positive and negative testing.
• Performed Sanity and Smoke Testing of the application manually after each build.
• Executed web services for API testing.
• Conducted System, Integrated and Regression testing to the application.
• Conduct Business, Functional, User Acceptance and Usability testing.

Xchanging

Test Engineer

Responsibilities:

• Analysis of functional specifications and designing Test Plans, Test cases for Functional Testing.
• Actively participation in GUI testing, Functional testing, System testing, Smoke and Sanity Testing.
• Involved in integration testing of different modules.
• Wrote test cases and performed Manual Testing like Positive Testing and Negative Testing, Regression, Integration.
• Performed requirements Analysis, Risk analysis, Dependency Analysis and Issues/Problems Analysis.
• Designing and documenting the test cases in a fast-paced environment.
• Collaboration with development and QA on test execution.
• Analysis and isolation of issues reported from clients.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.
• Interaction with developers to report software bugs and re-test the fixed issues.
• Involved in Creating check lists for testing team.