SUMMARY

• Over 10 years of experience in Payment Industry, IT, Electronics and Semiconductor Industries with emphasis on Quality Assurance and Software Development
• Hands - on experience and strong understanding of Software Development Life Cycle (SDLC) and Quality Assurance methodologies like Waterfall, V-Model, Agile, Scrum & TDD
• Designed, documented and executed test plans, test scenarios/ scripts and test cases for manual, automated and bug tracking tools
• Expert in different types of testing that includes Unit Testing, Functionality testing, Smoke testing, System Integration testing, E2E Testing, Regression testing and User Acceptance testing (UAT)
• Experience in Test data identification and writing Unix Shell scripts/ TACL script for running batch job in Mainframe environment
• Experience in designing and implementing automated testing scripts using HP-QTP for areas including database impacts, software scenarios, negative testing, error/bug retests and usability
• Documented software defects using QC and reported defects involving program functionality, output, online screen and content to software developers
• Extensive experience in assessing and reviewing business and system requirements - requirement analysis, verification, traceability, gap analysis, risks.
• Highly experience in Release Management which includes Deployment of Code in different environments as well as database synchronizations
• Good working knowledge of major Operating Systems/ environments: HP Non-Stop, Windows 98/2000/XP, LINUX, UNIX, Mainframe environment
• Hands-on experience in Base24 Applications and Tools/ Modules: Base24-ATM, Base24-POS, XPNET, NCPCOM, AUTH, HISO, TSS, EMV, Pathway, ISO8583
• Working knowledge on ATM and POS authorization process via BASE24 interface and Smart Acquirer Switching applications
• Good understanding of EMV transaction process, ISO 8583 message, SPDH protocol, Interac/ VISA/MC/AMEX
• Worked on Contact and Contactless EMV certifications for Visa, MasterCard and Interac
• Knowledge in Payment Card Industry Data Security Standards (PCI-DSS) and Payment Application Data Security Standards (PA-DSS)
• Expert in reading, understanding and validating E2E messages from the ATM/ POS terminal to Base24 to Issuer Network and Back
• Experience with Ingenico, VeriFone, Hypercom POS terminals and applications
• Expertise in preparing Test estimations, Test Strategy, Test Plans, Defect Reports, Test Closure reports, final Test Summary Reports.
• Expertise in Test Management and defect logging, tracking and reporting using non-traditional testing tools as well as HP QC, JIRA and writing SQL queries
• Experience in ICC Simulator, Master Card Debit & Credit Simulators, Visa Simulator
• Good planning, prioritizing, organizing and execution skills
• Interacting with Client, business Users and Vendors related to business enhancement/understanding and Risk/Issues
• An effective communicator with strong analytical ability, problem solving attitude, detail oriented, combined with skills to work in fast-paced, team-oriented working environment
• Ability to guide colleagues and act as a reference for the requirements management life cycle.

TECHNICAL SKILLS

Testing: Agile and Waterfall Methodology, SDLC, STLC

Test Management: Requirement analysis, Test Estimations, Test Strategy and Test Planning

Testing Tools: HP QC, HP QTP, Jira, TestRail, Selenium

Operating Systems: HP Non-Stop, Unix, Linux, Windows

System Knowledge: Base24, HISO, AUTH, RTAU, XPNET, NCPCOM, TSS, EMV

Languages: TAL, TACL, SQL, Unix shell scripting, Python, Java, XML

Simulators: VTS- visa, MDFS/ MAS- Mastercard, IMN-Interac, Load Runner, ICCSim

Domain Knowledge: Payment Services, Banking, Retail product and customer data, Pension Plan

PROFESSIONAL EXPERIENCE

Senior QA Analyst

Confidential

Responsibilities:

• Participated actively in Sprint planning in Genesis system related API testing.
• Experienced in Test automation using Selenium with Python.
• Developed python scripts in pandas data framework for fetching data from various APIs.
• Experienced in test automation using Postman.
• Developed test scripts in Test Rail for effective functional testing of Annual statements for year 2021.
• Used Jira for defect tracking and linked it to Test Rail test cases.
• Participated in the daily scrum call and Defect analysis meeting to address the issues with project team.

Confidential, Oakville

Responsibilities:

• Participated actively in Sprint planning, PI planning in POS replacement project.
• Developed test scripts for effective functional and regression testing.
• Coordinated with Scrum master, Product owner and SD’s for review and walkthrough of test cases
• Participated in the Defect analysis meeting to address the issues with project team.
• Wrote test cases as per the assignment in each sprint and uploaded in HP-ALM.
• Used Jira for tracking Bulloch side defect tracking and HP-ALM for Confidential side defect tracking.
• Wrote SQL scripts for updating the testing environment ORACLE DB for testing of various Petro-Canada reward cards e.g., Superpass, 3rd party Fleet card, PPD, FSR, petro points card.
• Wrote Linux Shell script for performing backend data validation with receipt data.
• Experience in Test data identification in Mainframe environment.
• Wrote Unix Shell scripts for running daily batch process in Mainframe environment for settlement data validation.
• Validated each field and data those fields in the Host report, security report, Loyality report on the receipt and backend as per the Confidential requirement document.
• Participated with development team in analyzing and testing the data in each field of end of day settlement report and end of shift report.
• Demonstrated critical issues in the Bulloch application at the Vendor site (Bulloch office)
• Supported End-to-End testing team and various other stakeholders in the project during various phases of SDLC including requirement analysis, testing and reporting issues (e.g, operational, data, environmental issues) before POS application Release-1 Go-Live in production.
• Coordinated with development team and business team to priories issues related to transaction processing before Release-1 going live in production
• Mentored newcomers and junior analysts in the testing team on settlement data analysis and defect reporting/tracking.

QA and Certification Analyst

Confidential

Responsibilities:

• Participated actively in reviews, walkthroughs of test cases
• Developed and maintained automated scripts for effective functional and regression testing.
• Performed M-TIP, ADVT, ITAC Certification on ATM/ POS after upgradation on Payment Switches and Payment application
• Verified daily and monthly Settlement batch process
• Developed TACL scripts for daily batch job execution in Mainframe environment
• Validated daily and monthly batch reports for Base24 ATM/ POS transactions in Mainframe environment
• Worked with Development and Production team to support batch job execution
• Certified WebPOS (web-based Payment application) as per PCI requirement
• Experience in working with in-house Performance Testing Simulator and Load Runner
• Installed and verified the in-house Key Injection application for POS devices and COKE - Bezel and raised the defects
• Tested in-house applications for POS transaction settlement and reported defects
• Verified the replicated files (of live ATM transaction data) in FRS job after including PAN tokenization
• Worked together with the team for defect management (Defect raising and tracking)
• Participated in the Defect analysis meeting to address the issues with project team
• Hands-on experience in MAS (MasterCard Authorization Simulator) and MDFS (MasterCard Debit Financial Simulator) for MasterCard transaction processing
• Hands-on experience in VTS (Visa Test System) simulator for Visa transaction processing
• Set-up Base24 environment (HISO, Station, Line) for end-to-end testing of MasterCard Debit/ Credit transaction flow.
• Certified POS device PAS S90 for contact payment application and got it approved by Interac
• Identifies and reported defects on POS devices (Verifone/ Ingenico) during ITAC (Interac Terminal Application certification) for EMV contact and contactless payment application
• Working knowledge on XPNET, Pathway, EMSPERUS, FUP, SCUP, NETADRD, PERUSE, Enscribe
• Understanding of End-to-End transaction routing through Base24 for IMNI/ IMSC/ MDS/ BankNET
• Supported production team in analyzing the transaction data for decline/ reversal reasons
• Tested all in-house Tandem Utilities which uses PAN information with Secure Data Library file (Comforte Product) as per PCI regulation
• Experience in coding, debugging with INSPECT and writing TACL script
• Application Development experience using ACI Base24 Classic development environment
• Successfully compiled the BASE24 module after applying code fixes released by ACI

Application Test Engineer

Confidential

Responsibilities:

• Integrated manufacturing and engineering data out of a high variety of source systems used in the semiconductor engineering and production process
• Tested and validated enterprise solution for allowing all coordinate based data and information involved with the designing, manufacturing and testing of semiconductor products to communicate together in a fully integrated manner without any positional confusion
• Responsible for Identification of the required regression scope, automation scope, automated test scripts review and strategy for automation testing
• Generated and executed Automated Test Scripts on QTP on environments like Windows XP/7
• Involved in defect tracking and reporting using QC which includes managing incoming defect and maintenance request
• Created and maintained complex SQL queries such as all types of joins, aggregations, etc
• Developed and maintained automated scripts for effective functional and regression testing
• Executed the ETL Datastage jobs using UNIX shell scripts
• Tested RDBMS and SQL back-end changes and enhancements to the in-house suite

Data Analyst( Master’s Internship )

Confidential

Responsibilities:

• Worked independently and within a team of Research engineers and Data Analysts to analyze, review, update, edit, clean, translate and ensure accuracy of lab data
• Analyzed the data using statistical pattern recognition and data mining techniques
• Worked extensively with other Data Scientists to refine low level technical documents
• Created data trace map and data quality mapping documents
• Written extensive SQL Queries for validation of tables and back end work