SUMMARY

• Dynamic IT professional with around 15 years of experience with major focus on IT test delivery management; A self - motivated and achievement oriented professional with strong business acumen.
• Highly organized, dedicated, Self-motivated individual, able to set effective priorities and handle multiple assignments under tight deadlines; adapt easily to new concepts, technologies, environment, and responsibilities.
• Experience and expertise in complete QA lifecycle. Proposal to developing & designing and preparation and review of all project documents which include - Project Management Plan, Training Plan, Peer Review Records, Internal Weekly & Monthly Status Reports, Governance Report, Project Status Report, Test Plan, Test Design and Test Cases, Test Strategy (manual and automated), Test Scripts, Test Matrices & Test Reports, Daily Status / Effort tracking Reports, and Defect Logs etc.
• Expertise in the full cycle of software development including requirements analysis, program design, development, unit testing, SIT testing, maintenance, and documentation with strong programming skills with and sound analytical and problem-solving skills.
• Managed a team of 25 member QA teams with overall revenue over 4+ million.
• Working knowledge in Insurance, HealthCare, Salesforce, Retail and Engineering (PLM) domains
• Experience in testing database applications of DB2, Oracle and SQL Server for database testing
• Strong in EDI transactions for Enrollment (834)
• Good Knowledge in EDFES and EDPS in Medicare systems
• Good Knowledge in Medicare and Medicaid Claims
• Supported Account’s Agile Transformations for a Specialty LOB
• Experienced in CITS, UFT and Selenium automation for web applications.
• Work Experience in Accessibility Testing using Tools like NVDIA.
• Working experience with project and portfolio management tools like TFS, Azure Dev Ops, ALM, and Jira and in addition to Rally for Agile development methodology.
• Work Experience in Real Mobile browser Testing and Browser stack simulator Testing
• Knowledge in Guidewire Product
• Extensive experience in Onshore/Offshore delivery model
• Has good working knowledge with CMM Level standards and best practices.
• Involved in review meetings with business associates, functional leads, project managers and developers during project planning, coordination, and implementation of various QA methodologies.
• Working knowledge with V - Model, waterfall model, agile methodology, scrum model of software testing
• Good Experience in Revenue forecasting and Margin calculations
• Excellent oral, written communication skills, ability to manage multiple tasks on multiple environments. Strong desire to learn new technologies.

TECHNICAL SKILLS

Testing Management and Automation Tools: HP ALM, Rally, CITS, UFT, Selenium Web Driver, SOAPUI, TestNG, Eclipse, JIRA

Agile: Agile Scrum

Config. Mgmt., Build & Deployment Tools: Azure Dev Ops, Jenkins, Eclipse, Git Hub

Databases& SQL Tools: SQL, Oracle 10g,11g, SQL Server, DB2, TOAD

Programming Languages: Java, C, C++

Operating Systems: Solaris, AIX, Linux/DOS, Windows 95/98/NT/2000, UNIX

Drafting Packages: AutoCAD, Pro-E, CATIA, Solid Works

Product: Windchill®, Salesforce

PROFESSIONAL EXPERIENCE

Confidential, Pittsburgh, PA

QA Test Lead

Responsibilities:

• Preparation of Master Test Strategy for Salesforce Projects which targets Health Plan Sales and Administration solution supports enable quoting, enrollment, benefits management, and renewals across business lines.
• Managing multiple projects in parallel across the portfolio.
• Managing issues and risks to ensure that testing deliverables are completed within scheduled timelines.
• Participating in the Agile Ceremonies, planning and executing the Testing activities
• Test Strategy, Test Plan activities Coordination with multiple teams and stakeholders for Project execution
• Performing and oversee various stages and phases of testing such as functional testing, integration testing, end to end testing, backend testing, regression testing, Automation, performance testing and security testing.
• Managing and performing Healthcare transactions like 837 (Claims), 834 (Enrollment)
• Managing and performing ETL Testing after the Job is run in Informatica
• Performing Database testing using SQL queries
• Managing the Medicare and Medicaid Projects which are going through enhancements as part of monthly/quarterly releases
• Performing Database testing using SQL queries
• Performing Regression, End 2 End and API Testing

Environment: and Tools: - .Net based Web App, IBM Rational Tools such as RQM, RTC, Req-Pro, SQL Server, TOAD, COGNOS report, JIRA, Salesforce

Confidential, Madison, WI

QA Manager

Responsibilities:

• Worked as QA Manager and Managed the QE deliverables for a Major US Insurance Client
• Managing multiple projects in parallel across the portfolio.
• Preparing Test Strategy for Salesforce Lightning Projects in Consumer Sales Portfolio and executing the Project successfully across multiple releases.
• Testing the Integration between Salesforce and other Upstream, Downstream applications
• Managing issues and risks to ensure that testing deliverables are completed within scheduled timelines with minimum impact.
• Supported implement and manage continuous delivery systems (CI/CD) and methodologies
• Ability to resolve issues and escalate risks/issues with management when required.
• Provided weekly, monthly, and Quarterly status reporting to Senior leadership team.
• Provided test estimates for various phases of the projects including change controls, retesting of defects and system redesign impacts.
• Working knowledge in waterfall, iterative, Agile methodologies
• Developed the test plan and test strategy, Functionality Matrix (RTM), testing timelines, and test cases documents.
• Verified traceability of requirements to test cases in functionality matrix document.
• Coordinated testing activities among team members and ensured effective communication among testers.
• Oversee various stages and phases of testing such as functional testing, integration testing, end to end testing, backend testing, regression testing, performance testing and security testing.
• Leveraged Automation Frameworks such as Keyword Driven Framework and Hybrid Framework. Created Test Scripts using CITS, Selenium WebDriver
• Expertise in Web Services testing using SOAP UI, XML, and WSDL. Providing required input data to request XML and get the required data from response XML and use the response data from other request XML using SOAP UI.
• Conducted daily SIT status meetings to review defects and informed senior management of risks/issues discovered during testing.
• Identified gaps and redundancies with SDLC test strategy and test plan templates and made recommendations to improve the documents for efficiency and effectiveness.
• Created training material and conducted training sessions for Quality Center to the development and user community.
• Provided weekly status reports to project managers with updates on accomplishments.
• Noted the critical risks, issues and provided mitigation options to reduce the impact to timelines.
• Creating status reports, resource estimations & resource forecasts and on boarding new resources
• Helping and mentoring new offshore lead and new team members to come up to speed interims of CITS QA processes and deliverables.
• Helping offshore team not only in test design and test execution concepts but also helped to improve their skills in estimations, timeline and deliverables tracking.
• Actively contributed to other Organizational activities and account level activities

Environment: and Tools: - Java based Web App, TFS, SOAP UI, CITS Automation Tool (Selenium based), Dev Ops, NVDIA, Salesforce

Confidential

Senior Associate

Responsibilities:

• Testing the Salesforce changes and performing Integration and End 2 End Testing for all Salesforce Lightning requirements
• Backlog PBI analysis, Test design, Execution and Bug tracking review. Test Management tool used- Azure DevOps.
• In-sprint automation using CITS.
• Responsible to create and maintain regression automation scripts.
• Ensuring Build Quality through CI/CD process
• Web Service testing for Key endpoint Service
• Perform ETL Testing SCD Type 2 Validations between Landing to Staging Layer.
• Creation of Integration Test Scripts using Visual Studio and leveraging for Build Quality Test
• Communication and coordination with developers.
• Responsible to track and provide Functional/Automation metrics.
• Cross browser and Mobile browser Testing using Real device/Browser Stack applications
• Participation in weekly updates calls with Client QA Manager
• Preparation of Test Summary reports & Test Closure activities

Environment: and Tools: - Java based Web App, Azure Dev Ops, SOAP UI, CITS Automation Tool (Selenium based), XML, Browser Stack, Salesforce

Confidential

Senior Associate

Responsibilities:

• IVR Testing on Cisco Hardware, which includes Hardware set up and integration with Salesforce Application.
• Test Data mining as per the Business requirement, which involves querying different integrated upstream Applications.
• Test Strategy, Test Plan creation and Estimation for all the major and smaller releases.
• Test Scenario creation and walkthrough with Business and securing their Sign off for all releases.
• UAT Testing support activity by setting up the required Test Data for Business Team
• Leveraging CI/CD approach, ensuring build Quality and providing Go/No Go decision for System/Integration/End 2 End Testing.
• Implementation of RISE tool where Risk based Testing is required Optimizing the Testing based on available timeline without affecting the Quality.

Environment: and Tools: - .Net based Web App, HP Quality Center/ALM, Cisco IVR, XML, Browser Stack, Java, Salesforce

Confidential

Senior Associate

Responsibilities:

• Test Strategy, Test Plan, TCP Estimation and Test Execution as per the plan
• Effectively used macros in this Project, which had helped to avoid repeated manual effort during Test Design and Test Execution phase.
• Leveraged Open-source Tools and other Solution accelerators developed by Cognizant.
• Metrics gathering and reporting to higher Management to ensure that Process had been adhered at all the time in this Project.

Environment: and Tools: - .Net based Web App, HP Quality Center/ALM, XML, Browser Stack, Java

Confidential, Hermitage, PA

Associate

Responsibilities:

• Worked as a Test lead performed Analysis of Business requirements, functional specifications and come up with Test Strategy and Test Plan
• Test cases scripting along with Complex SQL query preparation.
• Managing and performing Healthcare transactions like 837 (Claims), 834 (Enrollment)
• Managing and performing ETL Testing after the Job is run in Informatica
• Worked in Informatica DVO Tool, which is used to do Table to Table, File to Table, File-to-File Validation.
• Performing Database testing using SQL queries
• Performing Regression, End 2 End and API Testing
• Implementation of Testing process and new approaches/Best practices.
• Additional responsibility of Work allocation, Metrics and Status reporting to Client.

Environment: and Tools: - .Net based Web App, HP Quality Center/ALM, DB2, Oracle TOAD, SQL Server, POST Man

Confidential, Hermitage, PA

Associate

Responsibilities:

• Worked as an Offshore Test Lead in this Project. The responsibility includes Gathering Functional requirements and creation /maintenance of Test Plan document.
• Worked closely with Business team, highlighted the Requirements gap, and got it corrected.
• Managing and performing Healthcare transactions like 837 (Claims), 834 (Enrollment)
• Managing and performing ETL Testing after the Job is run in Informatica
• Performing Database testing using SQL queries
• Performing Regression, End 2 End and API Testing
• Conducted Defect Triage meeting with Business owners/Product team and prioritize the Defect fixes for that release.
• Prepared the RTM for all the releases and ensured forward and backward traceability exist all the time.
• Prepared Monthly and Weekly status reports and presented to the Client.
• Worked on Web service testing using SOAP UI tool.

Environment: and Tools: - .Net based Web App, HP Quality Center/ALM, SQL Server, Test Harness, SOAP UI

Confidential

Associate

Responsibilities:

• Worked as an Offshore Test Lead in Agile based Iterative methodology.
• Participated requirement walkthrough conducted by Client and came up with Test estimation.
• Prepared the RTM for all the releases and ensured forward and backward traceability exist all the time.
• Critical scenarios identification and Automation using UFT.
• Improving Regression Automation coverage and leveraging it in Regression Phase
• Rally Tool usage for process tracking.

Environment: and Tools: - .Net based Web App, HP Quality Center, SQL Server, Rally, UFT

Confidential

Software Engineer

Responsibilities:

• Test Design and Test Execution for the developed Story points in an Epic
• Report Bug using Siebel Tool, verify software defects, and track quality matrices such as defect counts and test coverage.
• Validation of Windchill Product on SQL Database and Oracle Database
• Testing in cross Database and UNIX flavor Platforms.
• Creating Test Environment like Customer Environment and Management.
• Very Good Experience in BCO, Functional Testing and little bit Performance Testing.
• Excellent Knowledge on Testing Windchill server and different Platform Clients.
• Good Test Experience for Upgrade and Migration.
• Expertise in Installation of Oracle and Windchill servers on Windows and UNIX platforms (AIX-web sphere, HP-Unix, Sun-Solaris, Cognos, and Cluster Setup) for Testing.
• Exposure to Cognos with Windchill Test Experience.
• Qualifying the Windchill product on all supported Server/Client Machines as much as Possible.
• Identifying the Regression Test cases and converting to Automated Test cases using ARTS Tool (Automated Regression Test Scheme).

Environment: and Tools: - Windchill PDM Link, Windchill Project link, Pro/E, CATIA, Solid Works, Auto CAD, UNIX, AIX, WebSphere

Confidential

CAD Engineer

Responsibilities:

• Design of Confidential refrigerator components using CAD Designer tool like Pro/E
• Ensuring CAD Drawing and Models are updated based on the requirements.
• Designing Prototype and performing FMEA analysis
• Maintaining all Design models in CAD data Management tool
• Converting the CAD model in to manufacturing format for Production