Quality Manager Resume

SUMMARY

Quality Assurance Team Leader with broad experience in various large - scale software development projects.
Specialized in web applications, mobile solutions, and integration of software with CRM and SAP systems.
Furthermore, established independent QA process within organizations, delivering tangible and recognized results.
Strong theoretical and practical knowledge, acquired through the years gave me the opportunity to become a professional - recognized partner and consultant in the areas of Quality Assurance, Business Analysis, and IT Project Management.

PROFESSIONAL EXPERIENCE

Confidential

Quality Manager

Responsibilities:

Manage various QA vendors
Developed test strategies for various delivery projects within the Digital marketingteam
Established QA processes and procedures for several capabilities decreasing the number of lived efects with 80%
Design and implement single quality standards for all projects managed by the Digital Marketingteam
Provide root cause analysis for existing projects on issues reported during the live phase for allcapabilities

Confidential

QA Lead

Responsibilities:

Manage local QAteam
Drive scoping, planning and execution of testactivities
Monitoring & controlling of testactivities
Identify key software areas which need to beautomated
Organize development of testsuites
Work for establishing liaison between product,development and SQA teams toen force standard sand best practices to deliver quality code
Team motivation andorganization

Confidential

QA Team Leader

Responsibilities:

Confidential

Solutions QA Team Leader

Responsibilities:

Lead the Business Analysis and Quality team for non SAP solutions (MobileSolutions)
Improve methodology for internal manual test of new mobile applications and on-going changes Assign and prioritize tasks to team members
Plan,monitor and control the process off ullunitandend-to-end integration tests for mobile solutions Define scope for applications regressiontests
Provide technical support for piloting projects
Manage the preparation of technical documentation - functional design,test scenario and what’s new documents Provide technical support for piloting projects
Configure and maintain multiple test environments Analysis of system defects and post go - live incidents
Streamline the methodology for effective QA for projectsandon-going changes out side the team,including the whole SAP Implementation department
Implement QA processes within the department and manage independent test for SAP changes and newsolutions before they are delivered to businessusers
Work with SAP Release Manager to plan,monitor and coordinate the independent test phase during each major SAP release

Confidential

Senior Business Analysis and Quality Specialist

Responsibilities:

Collect, extract and analyze Business Requirements
Create Functional Design Documents in collaboration with Solution Architecture and DevelopmentTeams
Develop and execute Test Cases based on theabove
Preparation and conduction of full system and end to end Integration tests for MobileSolutions
Organize Regression Testexecution
Participate in the organization of Customer AcceptanceTests
Maintain technicaldocumentation
Customer Support for pilotingprojects
Research and utilize Best Practices for Manual SoftwareTesting
Guide, mentor and support the other team members

Confidential

Software Consultant

Responsibilities: