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Deployment & Release Management Resume

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West Palm Beach, FL

SUMMARY:

  • Todd L. Fair is a result driven Disaster Recovery Consultant, trusted Subject Matter Expert & Business Continuity Manager wif years of experience in developing robust enterprise Disaster Recovery programs forward and in line wif mission for large Fortune 500 companies. Deep understanding and experience w/ Disaster Recovery techniques, principles, methods & supporting technologies.
  • Client portfolio consists of Confidential, Confidential, Confidential, Office Depot, Confidential .
  • As teh Disaster Recovery and Business Continuity Manager at Confidential, Todd was a well - respected team builder who orchestrated team growth through extensive cross functional mentoring for enterprise disaster recovery, business resilience, security & C-Suite communication.
  • During his time at Office Depot, as Disaster Recovery & Business Continuity Manager (ITSM), he was an industry leader managing all activities for Disaster Recovery and ITSM Business Continuity.
  • Manages, develops, and leads disaster recovery strategies & solutions, including risk assessments, impact analysis, strategy selection & documentation of continuity & disaster recovery procedures.
  • Partners wif organizations infrastructure & application leaders in IT, Security & other departments to align goals and objectives of teh IT Disaster Recovery & Business Service Continuity programs.
  • Works closely wif internal and external auditors to ensure compliance during recovery activities, while creating business continuity & disaster recovery budgets, adhering to company guidelines.
  • Overseeing testing and rehearsal of documented disaster recovery strategies and plans, so they are aligned wif teh goals of all teh infrastructure, application, and technical business teams.
  • Industry leader of disaster recovery programs, authoring plans, exercises, testing, success metrics.
  • Building dashboards wif similar tools like PowerBI: Atlassian, Microsoft Suite, SharePoint, Jira, etc.
  • Todd L. Fair is excited for this important role at Northwestern Mutual and available immediately.

TECHNICAL SKILLS:

  • Disaster Recovery - Business Continuity
  • Resiliency - IT Management - Disaster Recovery Plans
  • Infrastructure - IT Compliance - COBIT - DRII
  • FFIEC - ITIL - NIST - SOX - DR Program Implementation
  • Crisis Management - Mentorship/
  • ITIL - ITSM - Security Teams - Risk Assessments - Atlassian
  • Disaster Recovery Strategy - Gap Identification
  • Dashboarding Builds - Jira - SharePoint – MS Suite

PROFESSIONAL EXPERIENCE:

Confidential – West Palm Beach, FL

Deployment & Release Management

Responsibilities:

  • As a certified ITIL Release Manager and BC/DR Resilience Management Auditor and IT operations professional, proven expertise in IT Service Management, DR & Change Control /Release mgmt.
  • Unique ability to break silos and build relationships program wide.
  • Experienced managing complex business environments, optimizing operational processes and increasing organizational capacity, ensuring teh business will continue to operate wif:
  • Minimal impact, while also remaining in compliance.
  • Responsible to manage business continuity incident & emergency management for Enterprise.
  • Respected team builder who orchestrates employee growth through extensive cross functional mentoring. Keen sense of Compliance for Supply Chain, Crisis Management, Business Resilience, Disaster Recovery w/Cloud, Security and C Suite Technical skills.
  • Capable of full program implementation; multi-industry experience including retail wholesale, insurance, banking, manufacturing, pharmaceuticals, software, and related services.
  • Successful implementing Enterprise Business Continuity/ Disaster Recovery Programs surpassing IT Compliance Standards/Procedures for COBIT, DRII, FFIEC, ITIL, NIST, SOX.

Confidential – Fort Lauderdale, FL

ITIL Release Manager

Responsibilities:

  • Coordinate release content and effort based on teh service request backlog using:
  • ITIL Service Management glod standards.
  • Coordinate pending service requests, third party applications, or operating system updates. Manage relationships and coordinate work between different teams at different locations.
  • Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
  • Produce Deployment, Run Books, Disaster Recovery Testing requirements, Implementation Plans.
  • Weekly Release Reporting, Communicate business analyst release details & schedules to business
  • Negotiate, plan, and manage all release activities.
  • Work wif release engineers to understand impacts of branches.
  • Maintain release schedule for core services & ensure alignment across key partners and vendors.
  • Lead and co-ordinate activities including teh execution of teh deployment Plans and checklists.
  • Participate in CAB meetings to discuss release scope and/or roadblocks.
  • Maintain teh release repository.

Confidential – Deerfiled Beach, FL

Disaster Recovery/Business Continuity Manger

Responsibilities:

  • Industry Leader: Seasoned CBCP/ ITIL certified resiliency professional wif experience in strategic and technological aspects of business. Certified ITIL BC/DR Resilience Management Auditor and IT operations professional, wif expertise in IT Service Management, Change Management and Release Management, unique ability to break silos and build relationships program wide.
  • Experienced managing complex business environments, optimizing operational processes and increasing organizational capacity, ensuring teh business will continue to operate
  • Team builder who orchestrates employee growth through extensive cross functional mentoring.
  • Compliance for Banking, eCommerce, Supply Chain, Crisis Management, Business Resilience, Disaster Recovery w/Cloud, Security and C Suite Technical skills.
  • Program implementation seeing projects to full completion; multi-industry experience including retail wholesale, insurance, banking, manufacturing, pharmaceuticals, software and services.
  • Successful implementing Enterprise Business Continuity/ Disaster Recovery Programs surpassing IT Compliance Standards/Procedures for COBIT, DRII, FFIEC, ITIL NIST and SOX compliance. Seasoned wif small to Fortune size companies and management structures.
  • Industry leader managing all activities for ITSM Business Continuity and IT DR Operations, Office Depot, North America $18 billion organization, IT Service Management.
  • Supply Chain and vendor contract management (IBM, Dell, EMC, Xerox, ATOS, Oracle, Info Sec, NOC, Vology, AT&T/ Verizon, Sun, Solaris, Linux, Wintel, Hewlett Packard) and governance
  • KPI tracking, BC/ DR Exercises and Testing exceeding scope and objectives of RTO and RPO
  • Platform consolidation (Store merges), collaborate wif architect, application development,
  • Mid-tier and infrastructure teams developing best in class BCI/ DRII based recovery plans.
  • ITSM contributor, SLA monitoring of risk & industry trends compliance.
  • Detailed recovery solution design and technology infrastructure implementation while directing multiple work functions/applications or major projects/programs simultaneously.
  • Determine continuity and disaster recovery strategy & requirements for $18B organization.
  • Orchestrated cross functional discipline of associates and staff nationwide.

Confidential – Tallahassee, FL

Business Continuity Program Manager

Responsibilities:

  • Direct oversight of large customer - Direct teh BC emergency Operation, Risk/DR program teams and risk mitigation, ensuring delivery of Continuity of Operations Risk, BC and DR planning.
  • Determine continuity and disaster recovery requirements for $8B organization.
  • Managing 15 cross functional teams and staff of three, engineering Virtual Sustainable Planner, Created Citizen’s 24 X 7 State of Florida’s, corporate weather tracking software.
  • Developed a company-wide threat alert.
  • Led teams in developing in-house software and systems to monitor risk wif deliverable of validated single source for verifying weather threats to production locations.
  • Assisted security teams in risk assessment/ forecasting.

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