Quality Manager Resume Santa Clara, CA - Hire IT People

SUMMARY

A driven, analytical, and communicative leader wif over 23 years experience in high tech industries.

AREAS OF EXPERTISE

Production, Quality and Project Management, Capacity Modeling, Key Performance Indicators/KPI
IQ - OQ-PQ, Quality Management Systems/QMS, CAR/PAR, NCMR, CAPA, RMA, Data History Records/DHR, ISO 9001, 5S/6S, Process Improvement, GMP, Lean Manufacturing, IPC-A-610
New Product Introductions/NPI, Engineering Change Order/Notice (ECO/ECN) Processes, Product Life Management/PLM, Configure To Order/CTO, Build To Order/BTO, Pick To Order/PTO
Technical Writing, Work Instructions, and Standard Operational Procedures/SOPS, SolidWorks
Vendor Relations/Quality, Assembly Outsourcing, Part Obsolesce, Purchasing, Planning
Inventory Management, Supply Chain Management, Customer Order Management
MRP, ERP, Oracle, SAP, MM3000, PeopleSoft, SalesForce.com, JIRA, Matrix One
Electrical/Mechanical Control Systems, Analog and Digital Circuitry/Schematics, Troubleshooting
Fluidics, Vacuum, Pneumatics, Robotics, Liquid Handling, Optics, Printed Circuit Board and Printed Circuit Board Assembly manufacturing (PCB and PCBA)

PROFESSIONAL EXPERIENCE

Confidential

Quality Manager

Responsibilities:

Managed the Ship Schedule and a team responsible for the inspection, testing and packaging optics.
Managed the company’s ISO 9001:2015 program.
Managed the company’s RMA process, Calibration Program and assisted wif Production Planning.

Confidential

Quality Manager

Responsibilities:

Managed a team responsible for the PCB Assembly Division's Quality Control.
Owned all pre and post-shipment quality issues and interfaced directly wif customers.
Planned and conducted audits and inspections.
Implemented and created of SOPs, Work Flows, and Work Instructions.

Confidential

Hardware Operations Lead/Plant Manager

Responsibilities:

Managed a team responsible for building survey/mapping equipment.
Buyer for 80% of production materials and accountable for all aspects of inventory management.
Responsible for production planning, facility management, all BOM creation and revision, Supply Chain Management/SCM, and Enterprise Resource Planning/ERP administration.

Confidential

Manufacturing Production Manager

Responsibilities:

Managed a team responsible for assembly and test of protein analysis instruments.
Developed and owned the quarterly production schedule.
Core Team Leader - Continuous Improvement.

Confidential

Assistant Production Manager

Responsibilities:

Supervised the production of customized network traffic monitoring equipment.
Performed QC checks, drafted preliminary ISO documents and Quality Manual.
Set due dates for production/shipment schedule and performed process improvement.

Confidential, Santa Clara, CA

Senior Manufacturing Engineer

Responsibilities:

Supported 3 production areas, classified parts for trade, implemented software releases, created spare parts and kits for field service and coordinated moving the production plant to a new facility.
A core member of the Software Release team, Field Service Escalation team, Order Review team, Third Party Equipment Implementation Team, and Medical Emergency Response Team.

Confidential

Production Manager

Responsibilities:

Managed the integration and functional testing of customized Workstations and Liquid Handling devices for the Life Science, Pharmaceutical, and Agricultural industries.
Managed end-to-end production including; sales order review against the customer’s application to guarantee customer satisfaction, production and material planning, and shipment scheduling.

Confidential, Sunnyvale, CA

Production Supervisor

Responsibilities:

Managed the production schedule and supervised Manufacturing Assemblers and Test Technicians wif the production of drug discovery and cell analyst equipment.
Evaluated, recruited, and trained key personnel to ensure production goals were met.

Confidential

Manufacturing Lead/Senior Test Technician

Responsibilities:

Maintained the weekly build plan, delegated resources to meet product demand, tracked all material shortages, performed quality audits, and maintained ISO 9001 standards.
Integrated, tested and troubleshot pharmaceutical research and development equipment.
Developed procedures for assembly, test, and field installation processes.
Provided technical support, trained employees, and conducted customer tours of the facility.

Confidential, Santa Clara, CA

Pilot Line Manufacturing Engineer

Responsibilities:

Eliminated form, fit, and functionality discrepancies for semiconductor fabrication equipment.
Wrote procedures for assembling and testing new products, created engineering change orders (ECOs) and performed technical review of ECOs for peers.
Interfaced wif vendors to resolve supply issues in order to increase the quality of their products and services.

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Quality Manager Resume

Santa Clara, CA

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