SUMMARY

• Highly dedicated IT resource wif over three years of hands - on experience in Software Quality Assurance, Manual and Automation Testing wif proven ability to produce professional work wif highest quality and creativity.
• Experienced writing Test Plans, Test Scenarios and Test Cases
• Strong understanding of Software Development Life Cycle (SDLC), noledge of both Agile and Waterfall Software development methodologies.
• Experienced in Backend testing by writing and executing SQL Queries
• Experience in working on multiple releases and projects in parallel, able to work well in team environment to achieve results, excellent interpersonal and communication skills, a self-starter who can deliver well as part of a team, ability to work under pressure during tight deadlines.
• Experienced in blackbox, regression, smoke/Sanity,integration, browser/platform compatibility testingtypes.
• Hands on using Selenium WebDriver, SQL, HTML, UNIX/LINUX commands for QA

TECHNICAL SKILLS

Languages: MySQL, Java, JavaScript, Python, HTML, XML, CSS, Shell Scripting

Platforms: Windows, macOS, UNIX/LINUX, iOS, Android

Bug Tracking: JIRA, Bugzilla, Mantis

Operating Systems: Windows, macOS, UNIX, Linux

Mobile Testing: Android Studio, Xcode, ADB, AWS Device Farm, Charles Proxy

Automation tools: Selenium WebDriver, Apache Maven, TestNG, Postman

Browsers: Chrome, Firefox, Safari, Edge, Opera

Other: MS Office, GitHub, PyCharm, InteliJ, Chrome DevTools

PROFESSIONAL EXPERIENCE

Confidential - Chicago, IL

Software QA Engineer

Responsibilities:

• Following Agile Methodology for application Implementation and Testing and participated in sprint daily scrum, planning, Review, meetings;
• Developed Test Plan Document for numerous releases;
• Automated the test cases and performed Gray Box Testing, Regression Testing, Functional Testing, Usability testing;
• Data testing and validation of the data for executing SQL queries on test data held on a database;
• Validated the concept before implementation (Visualization and interlinking) and Validation of functionality changes;
• Identified the Automation scenarios, Designed/Setup the Hybrid framework, prepared the UI Object Info, Functions, test Data, Prepared the Test Suite, Executed the Scripts, and updated the scripts as part of maintenance;
• Created and executed End to End Use Cases for User Acceptance Testing and responsible for centralizing the testing approaches in various projects;
• Prepared status summary reports wif details of executed, passed and failed Test Cases also involved in weekly status and task review meeting;
• Involved in reviewing Business and Functional Specification documents;
• Actively participated in various meetings including Business Analysts, Development, Scrum and QA Meetings;
• Involved in Iteration/Sprint planning meeting to plan the stories that needs to be developed and tested in the upcoming sprint based on the priority and estimated effort;
• Extensively used SQL for Back End testing to validate data in the database and documented test results and sent email communications wif test results;
• Used various available features of Manual Testing to develop efficient and error free Test Scripts;
• Interacted wif Developers and management to identify and resolve technical issues and presented regular progress reports, defect reports and test execution reports.

Confidential, Bannockburn, IL

Software QA Analyst

Responsibilities:

• Performed medium to complex design activities including but not limited toresearch, analysis, prototyping, documentation, and deployment of solutions;
• Actively participated in all phases of Software Development Life Cycle; including requirements analysis;
• Converted all the business and technical documentation into structured test procedures;
• Created and executed comprehensive test cases for testing Web applications and mobile solutions;
• Wrote and executed SQL queries to extract data from various database tables for testing purposes;
• Conducted backend testing, including test data and test orders flow verification;
• Performed usability, GUI, functional, integration, and regression testing;
• Identified software failures and reported them in a defect tracking system (Jira, Mantis) and track them through to resolution;
• Participated in regular QA, daily stand up and Project meetings and discussions;
• Leading the team of junior-level testers;
• Developed training materials and user documentation.
• Manager Regulatory Compliance + Senior Title and Registration Specialist
• Managed Donlen’s vendor regulatory compliance partner(s);
• Led initiatives to create data interfaces wif FleetWeb;
• Audit and reconcile regulatory compliance billing;
• Partner wif acquisition, customer experience, and finance teams to provide a seamless licensing experience for customers and projects wif complex licensing requirements;
• Cross train department staff on standard procedures;
• Developed Documents and organized commercial vehicle regulations to be used a resources for Licensing Services and Customer Service.
• Auditing completed title and registration documents for accuracy;
• Day-to-Day communications wif Licensing agents, Customer Service and Vehicle Remarketing;
• Working closely wif Customer Service and to meet client expectations and needs, providing the training about the title desk for the new employee in Customer Service department;
• Managing CARE, an internal CRM tool used for problem resolution;
• Managing titles needed for vehicles being sold.

Confidential

QA tester

Responsibilities:

• Participated in multiple contract projects through Confidential for various web and mobile applications and software brands, including Gamestop iOS, Twitter, Audi, Facebook, etc.;
• Designed test cases and test scenarios, conducted functional, ad-hoc and exploratory testing for the variety of applications;
• Created traceability documents;
• Performed testing of mobile applications as well as web applications on Smartphone’s and handheld devices;
• Conducted test execution and result analysis;
• Updated documentation and send reports to client.

Confidential, Elk Grove Village, IL

Safety Manager

Responsibilities:

• Monitored DOT compliance items, Reviewed Drivers Logs and completeness of receipts logs, equipment records, etc.;
• Developed and deliver safety and health related training in accordance wif SP+s’, state and federal requirements for 70+ drivers;
• Completed all needed DOT required background checks, verifications and other qualification criteria;
• Weekly, monthly, yearly analyze and reports (LTL and TL) for CEO in driving revenue to maintain budgets and demonstrating fiscal responsibility in controlling departmental costs;
• Provided monthly FMCSA report to CEO and VP;
• Executive Assistant to the President and to the VP;
• Accident investigation coordinator;
• Maintained company policies and procedures regarding guidelines established by regulatory agencies and best practices (Employee's handbook, Driver's handbook);
• Coordinated all New hire paperwork, drug testing, health insurance, maintain personnel files for Owner Operators and Company Employees;
• New Driver's orientation (Pre-qualify all applicants and move them quickly, in accordance wif company policy, to the next stage in the hiring process);
• Managed multiple branch operations and supervised staff for each location;
• Evaluated performance of all staff members regularly, including disciplinary action as needed and implementing staff development programs;
• Coordinated weekly company meetings.
• Equipment licensing, IFTA preparation, HUT, KYU, permits and renewal;
• Distributed and monitored all Unit PACKETS. (fuel card, insurance info, fuel permits, special hauling permits, accident kits, etc.) Distribute and collect cell phones and GPS units;
• Manager all equipment needs (annual inspections, registration) and priorities of repairs;
• Adding/Deleting equipment to insurance policy;
• Arranged for all over the road repairs, where equipment will be repaired internal or external;
• Arranged for breakdown repairs and handle any payment process;
• Audit monthly mileage and fuel reports for state and federal reporting.