SUMMARY

• 18 years technical and functional experience with HRIS, Payroll, Benefits and Financial applications demonstrating strategic thinking, planning skills and ability to learn business processes quickly with teh ability to manage multiple tasks and projects simultaneously.
• Key member of software development teams as lead QA tester performing system, unit, performance, load, regression, stress and data interface testing providing development teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes
• Significant experience with multiple Full - Cycle system implementations, data migration, financial data conversions, integration with existing and new applications, data encryption, system/security administration and maintenance, version upgrades, infrastructure and software specifications and system design.
• Analytical, enthusiastic, innovative and noledgeable ERP technical/functional consultant on all aspects of systems integration including creation and updates to existing technical/functional Business Requirements Documentation (BRD) while maintaining all documentation in SharePoint for shared access by all users.
• Proven excellent communication and writing skills, including interpersonal and presentation skills with all levels of Staff technical and non-technical. Exposure in training internal Customers on complex business systems processes and cross functional testing procedures.
• Exceptional problem solving and sound decision making capabilities, recognized by innovative solutions, and confident, accurate, decision-making on all aspects of critical application processes and application issues.
• Comprehensive noledge of Agile Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development and Testing.
• Extensive experience in critical data analysis across multiple ERP application data sources and forecasting/modeling of application data for monitoring and evaluation.

• Extensive experience in Microsoft applications including MS Project, Visio, Access, Word, Excel, and PowerPoint.
• SDLC Change Management Process Integration and enforcement utilizing custom built reporting tools.
• Creation of detailed Technical Architecture Diagrams and Business Process/Systems documentation.
• Data Mining/Reporting for tracking capability across multiple processes and systems.
• Creation of application testing scripts, use cases, and all required documentation related to configuration management, based on clear and in-depth understanding of HRIS and Financial business processes.

TECHNICAL SKILLS

• JIRA
• KOFAX
• DMS
• SharePoint
• Lawson
• JDE
• Open Text Workflow
• BMC Remedy
• VPN
• PGP
• Oracle
• SSRS

PROFESSIONAL EXPERIENCE

Project Manager/Business Analyst/QA Lead

Confidential

Responsibilities:

• Translated requirements into design & implementation for complex systems. Developed QA testing strategies, support transition and conducted testing of multiple web applications.
• Participated in all phases of teh software development life cycle including analysis of business functions, software design, specifications development, software development, regression testing, documentation, ongoing maintenance, adding functionality and planning for redesign efforts.
• Provide project management, process review and re-engineering, requirements gathering, analysis, documentation, advisory support and reporting on multiple web content projects. Routinely work with business, external and internal developers to clarify requirements and assist with software design and development, creation of in-depth technical test case scenarios and coordination of all testing processes.
• Overseen Quality Management and testing processes for key company projects including training, configuration, requirements coverage, test plan strategy and test case creation and execution.

ERP Program Manager, QA Lead

Confidential

Responsibilities:

• Provided Procure-to-Pay Workflow support for Confidential Financial departments from new integration and ongoing enhancements to production support, including multiple API interfaces to external systems and clients. Managed all QA tasks on all system enhancements.
• Served as teh liaison between business customers, IT and offshore software development team in a telecommuting environment.
• Developed JIRA workflow processes for all applications in administration of configuration management processes for all related application functionality to include hardware, software and all interfaces.
• Directly responsible for all phases of integrated testing to include technical and functional processes.

IT Program Manager

Confidential

Responsibilities:

• Conducted Joint Application Design (JAD) sessions with effective involvement and participation in process redesign efforts to identify, analyze, and define opportunities for business process improvement, documented business processes and initiated efforts to provide sound application improvements.
• Implemented and created IT business requirements documentation for Change Management (CM) processes across all financial applications and created MS Access tools incorporating data from multiple systems used by teh team for consolidated management reporting. System data combined in dis tool was used for easy access to data: Help Desk tickets, Customer Service Request (CSR) projects and JIRA issue tracking tickets.
• Extensively interacted with cross-functional teams creation of business processes and network layout diagrams using Microsoft Visio. Utilized these diagrams to perform gap analysis exercises in teh delivery of complex organizational initiatives.
• Adept at transforming business specific departmental configuration requirements into functional/technical requirements and designing business models using Microsoft Visio.
• Utilizing a Feature Driven Development (FDD) process, worked directly with offshore developers and telecommuting Contractors in order to design and build multiple enhancements on a timely basis.
• Developed complex feature enhancements and bolt-ons to multiple ERP applications to minimize data entry and ease accessibility to frequently used processes, minimizing time and costs to teh Organization.
• Lead teh ITIL methodology implementation for multiple ERP applications adhering to an established Software Development Lifecycle (SDLC).

Sr. Lawson Implementation Consultant

Confidential

Responsibilities:

• Project Manager/Lead Consultant for teh deployment and training of teh Lawson HR/PR modules using noledge of accounting procedures, including General Ledger and Bank Reconciliation interfaces.
• Responsible for teh creation of business requirements and GAP analysis documentation for project implementations based on individual discovery sessions and Joint Application Design (JAD) sessions.
• Assisted numerous clients on implementation of newly added application processing modules and redesign efforts for added application functionality.

Program System Integration Analyst

Confidential

Responsibilities:

• Processed a bi-weekly payroll for 11,000 employees utilizing teh Lawson system, creating an MS Access database to ensure accuracy of all calculations and reports.
• Provided day-to-day technical and functional support to 12 Payroll Personnel to ensure accuracy of all processes within teh payroll system and related processing tasks.
• Prepared training material and conducted classes for Payroll Personnel on teh Lawson Payroll System.
• Provided consulting expertise to Payroll Department Managers and created utilities using MS Access to log issues found in teh process of running test payrolls.
• Worked one-on-one with Oracle programmers to resolve all application issues found during system implementation and performance testing.
• Assisted GL Department Managers in researching GL accounts to ensure they were integrated properly in teh system so dat payroll charges flowed to proper departments and GL accounts.