Quality Assurance Lead Resume
Chicago, IL
SUMMARY
- IT Professional wif 11 years of diversified experience in manual and automation Quality Assurance wif expertise knowledge of Business Analysis methodologies and Software Development Life Cycle (SDLC), Waterfall, V - Model, Agile
- Extensive experience in interacting wif clients and working wif teams distributed across various geographical locations
- Excellent skills and hands on experience in preparing and reviewing Test Strategy, Test Plan, Test Scenarios, Test Cases, Execution of Test Cases and Defect Management
- Strong working domain knowledge in Banking, Finance, Health Care and Business Intelligence domains
- Extensive experience in functional (including SQL/ETL), regression and User Acceptance Testing
- Strong experience in automation testing. Experience in Selenium framework design and implementation
- Experience in Mobile testing (Native and Hybrid) in Android, I Phone, Blackberry devices
- Strong agile experience in agile environment and as Scrum Master
- Proven a successful trainer in several trainings to teams on agile and best practices in agile
- Led a team of 2-10 for more TEMPthan 5 years and proven track record as Individual contributor as well
- Strong experience in Project planning, Statement of Work (SOW) and Charter preparations, project cost estimations
- Quick learner wif short learning curve when faced wif challenges and new environments and a good team player wif excellent organizational, analytical and communication skills
TECHNICAL SKILLS
Automation Tools/Frameworks: Selenium IDE, Web Driver, Eclipse, TestNG, Junit, Maven, Appium
Requirements Management tools: Rational Requirements Composer, MS Visio, Kanban
Defect tracking tools: Bugzilla, Rational Team Concert, Jira, Clear Quest, Quality Centre
Test Management tools: Rational Quality Manager
Operating Systems: Windows XP/Vista/7/8/10
MS Office Suite: MS Word, MS Excel, MS PowerPoint, MS Outlook
Domain Knowledge: Banking, Finance and Health Care, Business Intelligence
Database: SQL Server 2008/12
PROFESSIONAL EXPERIENCE
Confidential - Chicago, IL
Quality Assurance Lead
Responsibilities:
- Owned and managed all testing deliverables to ensure high quality delivery
- Involved in the core team for analyzing various BI tools like Qlikview, Power BI, Tableau, in the market to select best business suitable BI tool
- Extensively worked as Quality Analyst on this project and led team of 3 junior QAs in this project
- Involved in requirements discussions wif business and provided feedback which halped to get clear and testable requirements
- Prepared test strategy in line wif business objectives, detailed, comprehensive and well-structured test plan, test cases, and test effort estimation
- Owned setting up required test management and testing tools for this project from scratch and trained team on the same
- Analyzed automation scope for regression, created a selenium framework and implemented which in turn reduced lot of manual testing time for regression
- Implemented pair programming concept. As a result, we achieved 0 UAT and post production defects for multiple releases
- Performed functional, database (SQL/ETL), non-functional, regression testing and provided daily test and defect reports
- Collaborated wif vendor Qlik on product enhancements/features and customizations
- Assisted business team to perform User Acceptance Testing
- Closely worked wif project architect, Engagement Leaders, Technical Delivery Managers, Agile team to understand feasibility of requirements to deliver quality product
- Assisted Technical Delivery Manager in project charter, statement of work, release plan, quarterly summary, cost estimation preparation
- Recognized by leadership as key contributor to successful roll out of 2000+ legacy reports wif Qlikview tool
- Facilitated product backlog, sprint planning, daily scrums, sprint review, sprint retrospective meetings for all releases
- TEMPEffectively translated retrospective feedback into actionable items and tracked them till successful closure
- TEMPEffectively managed User Stories, tasks, efforts, burn down charts
- Utilized Rational Team Concert tool to create, track tasks for agile team and developed leadership dashboards to reflect project’s live status
- Conducted several trainings to teams on agile and best practices in agile
- Introduced pair programming concept which halped to deliver many releases wif 0 UAT and post production issues
Confidential - Chicago, IL
Senior Quality Analyst
Responsibilities:
- Responsible for end to end testing of ETL transformations starting from multiple sources
- Prepared detailed, comprehensive and well-structured Test Plan and reviewed Test Scenarios, Test Cases, Execution Results
- Extensively involved in multiple rounds of functional and regression testing
- Performed defect and test reporting and ensured defects were tracked to closure
- Co-ordinated testing activities and represented QA team in status meetings wif leadership
- Involved in selenium web driver framework creation for regression testing and executed, analyzed automation test results
- Recorded defects thoroughly in Rational Team Concert tool and created auto reports
- Participated in troubleshooting and triaging of issues wif different teams to drive towards root cause identification and resolution
- Supported production deployment of applications and performing validation testing during the off-hours maintenance windows
Confidential
Senior Quality Analyst
Responsibilities:
- Extensively worked as QA on this project in all modules of Software Test Life Cycle
- Involved in requirements discussion wif business, client, development team and document requirements
- Prepared test strategy in line wif business objectives, detailed, comprehensive and well-structured test plan, test cases, and test effort estimation
- Interacted wif different project teams to ensure high quality product requirements, design, construction and release
- Involved in functional and database testing and report validations. Best used my SQL query skills here
- Own and manage all test life cycle deliverables to ensure high quality delivery
- Tracked defects in defect management tool Quality Center and ensured all defects are tracked to closure and led daily Defect Review Board meetings
- Reported project status tracking and status updating to stakeholders and represent QA team in daily and weekly team meetings
- Took responsibility of release notes and UAT Sign-offs from Clients
- Prepared test plan, scenarios, test cases, traceability matrix to test the objectives and execute the test cases and log and track issues
- Performed functional and regression testing of the application
Confidential
Quality Analyst
Responsibilities:
- Discussed requirements wif product owner and documented system and functional requirements
- Prepared test plan, scenarios, test cases, traceability matrix to test the objectives
- Executed the test cases and log and track issues and performed functional and regression testing of the application
- Represented QA team in daily and weekly team meetings
- Handled Change Requests and provide estimation
Confidential
Quality Analyst
Responsibilities:
- Created detailed, comprehensive and well-structured test plan, scenarios, test cases, traceability matrix to test the objectives
- Executed the test cases and log and track issues in Confidential ’s internal tool products web
- Performed functional and regression testing of the application and tracked defects till closure
- Represented QA team in daily and weekly team meetings
- Participated in troubleshooting and triaging of issues wif different teams to drive towards root cause identification and resolution
- Supported production deployment of applications and performing validation testing during the off-hours maintenance windows
Confidential
Quality Analyst
Responsibilities:
- Participated in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications, Development, Testing and Customization of the application
- Transferred knowledge on health care and project to new joiners and as well as developers when they need more clarification on requirement
- Prepared comprehensive and well-structured test plan, test cases, and test effort estimation
- Prepared test environment, execute the test cases and log and track issues
- Performed functional and multiple rounds of regression testing of the application
- Documented the functionalities and user guide
- Provided daily and weekly test updates to leadership
- Participated in troubleshooting and triaging of issues wif different teams to drive towards root cause identification and resolution
- Supported production deployment of applications and performing validation testing during the off-hours maintenance windows
Confidential
Quality Analyst
Responsibilities:
- Involved in requirement discussions wif hospital management and provided suggestions
- Participated in understanding the requirements and document test cases to test the objectives
- Prepared test environment, execute the test cases and log and track issues in Quality Center
- Performed multiple rounds of functional and regression testing of the application
- Participated in weekly review meetings and contribute to testing TEMPeffectiveness
- Worked along wif developers and deployment team so the project is successful
- Tested application post deployment during weekends and maintenance windows