SUMMARY

• Over 7 years of professional experience in Quality Assurance and Software testing. In depth knowledge of Software development life cycle, testing methodologies.
• Proficient in System, Functional, Regression and Performance testing of Client/Server and Web Based applications, mobile and tab application
• Experience in full Software Development Life Cycle (SDLC), TDD and Methodologies and Validations to ensure the Quality Assurance Control.
• Strong analytical and QA/ testing skills, capacity for work and diagnostic ability, Gathering different kind of projects requirement. Covered Agile and Waterfall models of SDLC.
• Expertise in Analyzing Business Specifications and develop Test Plans, Test Cases and Test Scripts and execute them.
• Expertise in Manual Testing.
• Extensive experience in Testing both WEB and Client/Server environment, Web Service Testing and Batch testing,
• Proficient in testing the application on different browsers like Internet Explorer, Firefox, Chrome, Safari
• Expertise in testing mobile application and Tablet Application for IOS and Android OS
• Thorough knowledge of Internet standards (HTML, HTTP), web site design principles and software usability practices.
• Experience in handling and managing offshore team as well as onsite team.
• Expertise in meeting deadlines and providing LOE for the projects.
• Actively used Application lifecycle Management (ALM), Quality center for Manual Testing and defect management, Serena Business Manager for Project monitoring and status, documents and reviews, JIRA for defect management.
• Strong experience in writing Test Plans and Test cases using requirements and design documents while specifying Testing Overview, Approach, Strategy, Scope, Roles and Responsibilities.
• Involved extensively in GUI Testing and System Testing.
• Experienced in testing cross browser for web application.
• Testing Methodology and Test Plan Formulations.
• Test Case analysis and design, Test Script development and Test Coverage.
• Experience in testing Web Services, Protocols, Soap, and XML.
• Test Summary Reports and Defect Tracking
• Defect tracking and change management using Quality Center/ Test Director.
• Experienced in Agile technology with Scrum and Waterfall.
• Experience in Integration Testing, System Testing, Performance Testing, Functional Testing, Regression Testing, Database testing, User Acceptance testing and End - End Testing.
• Well experienced in test planning, documentation, defining and executing the Test cases using automated tools as well as Manually.
• Strong hands on experience in testing Commercial Websites and Business Applications.
• Strong experience in interacting with developers to analyze the user requirements, functional specifications
• Knowledge of Software QA Standards and Methodologies.
• Experience in testing database applications of RDBMS in ORACLE, PL/SQL and SQL Server.
• Expertise in writing and executing SQL Queries.
• Querying the database using SQL to check out for successful transactions, reporting and prioritizing software bugs according to the severity.
• Excellent communication, interpersonal, intuitive and analytical skills.
• Proven ability to work efficiently in both independent and team work environments.

TECHNICAL SKILLS

Operating Systems: Windows 98/2000/XP/7, UNIX, Mainframe

Testing Tools: Win Runner, Rational, QTP, Quality CentreReporting Tools Quality Center, Test Director, Zira, Version One

Language: C++, VBscript, JavascriptDatabases Oracle, MS SQL Server, MS Access, DB2

Web Technologies: HTTP, HTML, XML

MS Office Tools: MS Office, MS Visio, MS project

Networking Protocols: TCP/IP, SSL VOIP, SIP, SOAP, XML

Browsers and Devices: IE 7, IE 8, IE9, Firefox 14, Chrome, Safari 5, iPhone - iOS 5, iOS 6,IOS 7. Android 3.2, 4.0.1, 4.1, Devices- Ipad 2, Ipad3, Ipad 4, Samsung Galaxy S2, S4

PROFESSIONAL EXPERIENCE

Confidential, Englewood Colorado

System Test Engineer

Responsibilities:

• Reviewed design documents & business requirements to learn the function and scope of the application.
• Involved in collection of test data for every project or changes implemented and performed data set up for the testing purpose
• Performed IBMS testing in different environment (Test, Migration, UAT, Stage) for every new build
• Done end to end validation between different modules( Evaluation, Acquisition, finance, Planning, Scheduling, Release)
• Done validation between different channels for Linear and Non-linear services (On Demand)
• Perform the testing around the configuration changes on the system tables as per the business needs
• Validated order materials and deliverables under media workflow
• Validated EPG and the Synopsis from title level to version level.
• Arrange meetings to discuss issues with developers and project managers.
• Worked very closely with developers to recreate defects found and to verify fixes.
• Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected values
• Worked with users for UAT(User Acceptance testing)
• Performed integration testing between the legacy system and the IBMS (metadata)
• Perform testing around the scheduling of linear channels and different programs and interstitials.
• Developed and reviewed effort estimates for (LOE- Level of Effort) writing, executing, and reporting test results based on technical documents and Business requirement Document.
• Attended change request meeting as per the business requirements and analyze the impacts
• Gather requirements from the business sides and perform brain storming session with business analyst to write test plan and test cases in JIRA
• Performed smoke, regression, functionality testing after each build.
• Wrote simple and complex SQL queries to validate the data at the backend.
• Carried out defect management by logging new defects, tracking defects, reviewing defects, discussing in defect triage meeting and closing it.
• Conducted meetings with directors, developers, QA, business analyst regarding the changes and testability of the application

Environment: Windows, JIRA, Confluence, Linux, Citrix, Oracle 11g, RDP, SBM, QC(ALM),Manual Testing

Confidential, Englewood, CO

TQA

Responsibilities:

• Created test plan from the requirements documents known as stories
• Wrote test cases for the stories in each sprint and performed smoke, functional, and regression testing.
• Used Airs POS (Point Of Service), Store Operation, Enterprise Management and XML POS to perform testing.
• Performed Hardware and connection testing for the DLIs set up in the lab (scan of retail, rental and PRP items, printer, server connection response, Till response)
• Performed integration testing between different modules (POS, Store ops and Enterprise management- ERP System)
• Performed Database validation by writing simple and complex SQL queries.
• Used SoapUI to validate customer credit worthiness for their customer loyalty program. (Blue ticket and kids pass) for their monthly subscription or annual pass.
• Performed data driven testing using SoapUI for the validation of rental customers on available rental items on specific zip codes. (Network Qualification)
• Performed interface testing (Chase Payment Tech, ETS-ICV, First data) and testing for reports (End of day, week, month, Merchandising)
• Perform the validation of coupon and gift cards and redemption on coupon and gift cards.
• Performed account setup and validation through EFT payments for the customer pending amount.
• Performed interface testing by validating the PO (Purchase order) and the users created in Oracle and receiving them in the AIRS system.
• Did extensive regression testing on various important features like, rent codes associated with the rental item, ADR charges, auto sale, gift cards and coupons, transfer inventory, online return, receiving inventory, rental, retail and PRP items
• Performed Data Migration testing (From Wardsworth store to AIRS system) and validate the customer information, rental, retail history, inventory updates, and customer balance.
• Involved in different projects under Legacy system like (BB rent one get one - R1G1, BB Data Center Relocation, Entertainment weekly In-store 8 week trial offer, Triple feature Bundle) and delivered the code free of bugs.
• Performed validation of EOD process and the different batch jobs (Autosale process, ADR charges) using Autosys.
• Performed end to end testing after each build (like communication with database, network, hardware and other application.
• Logged defects and assigned it to developer and on defect fixes on the new build retested the defect and closed if the system worked as designed.

Environment: QC, Manual,Windows, SoapUI, Putty, Version One, MS Office, Oracle/SQL developer, SBM

Confidential, Englewood, CO

IT-TQA

Responsibilities:

• Provided complete support from identifying test requirements, writing and executing detailed Test plan and Test cases and involved in communication of requirement changes to other team members
• Created Requirement Traceability Matrix (RTM) to track requirements.
• Wrote complex SQL queries to perform the backend testing of the Oracle database using PL/SQL developer.
• Validate the XML output for the test harness application and the different service code associated with it.
• Using HPQC for version, tracking defects, enhancement requests, assign work activities and assess the real status of project throughout the lifecycle.
• Performed Video on Demand (VOD) testing through the live box setup on the lab and validate the customer’s payment through CSG (billing system).
• Performed validation on Pay-per- view events like movies, video contents, and upcoming events, also performed adjustments on credits on customer accounts.
• Tested the XML based test harness application for STB.
• Tested for the payment verification made through STB and on the backend billing system (CSG system) used by Confidential .
• Experience testing VOD/Live video on multiple devices including tablets, ipad.
• Performed validation for receiver activation (swapping as well as adding multiple receivers) on existing as well as new customer.
• Done validation of the WA (western arc) and EA (eastern arc) customers and their eligibility of different package and cost through STB.
• Tested the requirements for reinstalling dish for PIA and PP and RV customers for bankruptcy status with Dl. Status (A, C, E, and V).
• Participated in the test environment setup and in ensuring that facilities and test tools are in place to successful perform the required testing effort.
• Responsible for writing and execution of positive, negative and functional test cases to cover overall quality assurance using HP Quality Center (QC) for each release.
• Tracking test case results, analysis problems, log defects, defect tracking in QC.
• Used Test Harness to create a new account in Confidential and performed any modification in the account for existing customers using soapUI
• Performed web services testing using Test Harness and soapUI.
• Regular interaction with core developers to assure that all the defects is addressed in time.
• Mapped test plan back to functional requirements for ensuring all the requirements are been included in the test cases.
• Working with business stakeholders and assists in Quality Assurance by participating in system testing, integration testing, and regression and smoke testing.
• Coordinate technical activities; provide guidance and direction to team of engineers to ensure project completion.

Environment: QC, Windows, MS Office, Oracle 11g, Manual Testing, soapUI, Test Harness, Mainframe, Rally, SBM, Zira

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• Developed and written Test Cases based on the business requirement document and use case provided.
• Collected and analyzed the BRDs, SRDs, Use Cases and to cover all the test scenarios efficiently
• Worked with the business team for business review and got sign off for the written Test Scenarios and Test Cases
• Performed Smoke Testing, Shakeout Testing, Build Verification, Regression Testing, Back End Testing.
• ConductedGUI testingto test the appearance and properties manually.
• Continuously streamlined and improved the testing life cycle to ensure that test planning, execution, and reporting are effective, agile, and coordinated
• Reported the daily status of the written test cases and executed scripts
• Actively involved in setting up test environment and creating test data.
• Documented changes and implemented procedures for these changes as discussed in Change Request meetings.
• Extensively used Quality Center10.0 as a test management and defect tracking
• Performed regression testing of the Basic Video functionality - Streaming, landscape and portrait viewing format
• Tested the Guide functionality - Micro guide navigation, watch now and now playing functionality, change made to the channel map.
• Performed testing around Closed Captioning (CC) and the customers eligibility to set the Closed Captioning feature on and off from the iPad settings menu.
• Error matrix - complete review of all configured error codes
• Performed Streaming Video testing on Wi-Fi (roaming) or 3g against the home network and tested the different error message.
• Tested the different programming alternatives for HD and SD customers supported by the business and their eligibility for upgrade, downgrade and side grade.

Environment: Quality Center 10.0, Oracle, SQL, Serena Business Manager, Java, Android, IOS

Confidential, Mooresville, NC

UAT Analyst

Responsibilities:

• Prepare detail test plans and test scripts for different scenarios by analyzing functional documents, wireframes, visual design documents, content metrics and use cases to cover the user acceptance criteria.
• Performed User Acceptance Testing along with some functional scenarios to give the final sign off on the behalf of business/stakeholders.
• Responsible for writing and execution of positive, negative and functional test cases to cover overall quality assurance using HP Quality Center (QC) for each release.
• Responsible for Black Box, functional testing, User Acceptance Testing (UAT), smoke testing, exploring testing and Regression testing on various releases of ecommerce website.
• Planning and execution of backend testing. Designed simple to complex SQL queries for Aqua data Studio to retrieve data for database testing
• Tracking test case results, analysis problems, log defects, defect tracking in QC.
• Regular Interaction with core developers to assure that all the defects was addressed in time.
• Performed initial manual testing of the application as part of smoke testing
• Performed API testing to validate the error message coming from backend.
• Executed test scripts and tracking test case results, analysis problems, log defects, defect tracking in QC.
• Mapped test plan back to functional requirements for ensuring all the requirements are been included in the test cases.
• Working with business stakeholders and assists in Quality Assurance by participating in system testing, integration testing, and regression and smoke testing.
• Coordinate technical activities; provide guidance and direction to team of engineers to ensure project completion.
• Used WINSCP to validate the logs so that application is meeting PCI compliances.
• Performed core metrics testing using IBM core metrics tool.
• Used Version One tool to organize and manage agile activities.
• Participated in all the meetings related to Sprint planning, daily stand up meetings, retro, poker planning, story review meetings and discussed the issues arising out of test execution.

Environment: Aqua Data Studio, QC, Windows, Zira, MS Office, Manual Testing, Version One, Oracle