SUMMARY

• Over 9 years of IT industry experience as a QA lead. Worked for various corporate sectors including Health, Telecom, Media and Retail.
• Strong hands - on experience in all phases of SDLC
• Experience in coordinating and leading on multiple projects.
• Participated in requirements analysis reviews and working sessions to understand the requirements and system design
• Experience in Mobile tesing like android
• PEGA XML, SOAP, MQ, Clipboard, Harness, Tracer, PAL, TMF.
• BPM test methodology, Executed BPM Business cases and gathered results
• Experienced in Manual and Automated Testing using Mercury Interactive testing tools Win Runner, Load runner, QTP, Quality center.
• Expert in Waterfall and Agile Project management methodologies.
• Expertise in Membership, Eligibility and Claims processing system.
• Experienced in Defect Tracking, Root Cause Analysis, bug life cycle using Test Director (Quality Center), Bug Zilla, Buganizer, Jira.
• Worked with ANSI X12 / EDI 5010 Transactions (270, 271, 276, 277, 278, 834, 837I, 837P, 837D, 835).
• Ability to quickly adapt myself to new environments and able to learn new technologies.
• Possess excellent skills in Quality Assurance, user and customer interaction.
• Demonstrated strengths in communicating with all levels within an organization, and possesses excellent interpersonal, written and oral communication skills.

TECHNICAL SKILLS

Process/Modeling Tool: Software Development Life Cycle (SDLC), MS Visio, Rational Rose, Rational Requisite pro and Rational Clear Quest

Methodologies: UML, RUP, Agile, Business Modeling

Databases: MS Access, SQL Server, Oracle

Languages: SQL, Java, XML, and HTML, Mainframe, .NET

Operating Systems: MS-DOS, WINDOWS 98/2000/NT/XP

Office Tools: MS Office 2010/2003/2000, Word, Excel, PowerPoint, Access, ITSM

Testing Tools: QTP, Quality Centre, Load Runner, Win Runner

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

QA Lead

Responsibilities:

• Responsible for gathering requirement, analysis and design participation, business level QA testing.
• Participating in preparing test plans and QA estimates.
• Prepare the risk and mitigation plan.
• Work Estimation and Resource Planning.
• Coordinating with onsite and offshore team for ensuring the successful delivery.
• Manage Offshore resources scope, cost and time management.
• Synchronized BPM PEGA test strategy with existing testing practice of the organization
• Created BPM test methodology for PCMS
• Managed PEGA Test Frame work and PEGA Test Suite
• Tested PEGA XML, SOAP, MQ, Clipboard, Harness, Tracer, Preflight, PAL etc
• Kept update on relevant technologies and PRPC functionality
• Tested using PEGA Test Management Framework
• Manage and monitor the QA environment, deployments.
• Identify the tasks and distribute within in the team.
• Involved in Performance testing, functional, regression, system testing.
• Responsible for the tracking daily status from offshore and updating daily status, weekly presentation to client.

Confidential - Tennessee

QA Lead

Responsibilities:

• Responsible for requirement gathering, analysis and design participation, business level QA testing.
• Captured Test metrics, defect/observation trends and communicated those to the stake holders
• Participating in preparing Test Plan and Test Scenarios.
• Implemented, documented and managed system testing and End to End Testing
• Involved in Performance testing, functional, regression, system testing.
• Reporting defects in JIRA and updating the defect status.
• Responsible for tracking the defects and providing daily status.

Confidential, Cincinnati

QA Lead

Responsibilities:

• Understand the Application functionality, architecture details and components metrics along with user workload characterization
• Preparing the Test Strategy, Preparing the Test Scenario.
• Coordinating with onsite and offshore team for ensuring the successful delivery
• Designing Performance Test Scenario and Test Data requirement
• Build the scripts using Load Runner tool based the test scenarios
• Designing and executing the scenarios as per schedule
• Monitoring the application server and database server parameters.
• Analyze the reports and share the observations to application team
• Responsible for the tracking status and providing daily status, weekly presentation to client

Confidential

QA Lead

Responsibilities:

• Requirement gathering, documentation, analysis and design participation
• Participating in preparing Test Plan and Preparing Test Scenarios.
• Involved in Functional, Regression and System Testing
• Designing Performance Test Scenario and Test Data requirement
• Reporting Defects in JIRA and updating the defect status
• Responsible for the tracking status and providing daily status, weekly presentation to onsite team

Confidential, Dallas

QA Lead

Responsibilities:

• Planning and execution of test strategy and test plan, analyzing the requirements
• Created BPM test methodology for control and compliance
• Executed BPM Business cases and gathered results
• Captured Test metrics, defect/observation trends and communicated those to the stake holders
• Provided expertise with respect to all technical aspects of PRPC implementation, deployment and production usage
• Captured and documented implementation/deployment details to provide to Test Engineering and other internal departments for future use and reference
• Migrated existing PRPC and associated framework applications
• Tested using PEGA Test Management Framework
• Worked and monitored daily load failures as per QA requirements
• Good experience in test estimation, defect management, root cause analysis Onsite offshore coordination
• Review test artifacts before delivering it to the client Mentor team members, prepare knowledge management plan Scripting,
• Involved in report data issues as per QA analyst role
• Involved in backfill of data as per user requirements on specified issues
• Coordinating with onsite and offshore team for ensuring the successful delivery
• Providing metrics, analyzing the Test results, Test Reporting, and Defect Tracking
• Interacting with stakeholders for any clarifications / issue resolution

Confidential

Senior QA Engineer

Responsibilities:

• Involved in Test Planning & Strategy
• Functional Testing, Regression Testing, System Testing
• Technical presentations to project & functional team
• Prepared Test Report from all the phases
• Involved in running the database migration scripts
• Responsible for data transfer between front-end side and back-end side
• Defect tracking and co-ordination with development team to update testing status.

Confidential

QA Engineer

Responsibilities:

• Involved in Test Planning & Strategy
• Functional Testing, Regression Testing, System Testing
• Involved in performance testing
• Worked with X 12 4010/5010 transactions (270, 271, 837, 834,835, 276, 277)
• Worked with X12 /EDI transactions and validated the specifications/mapping for 837 transactions for Institutional and professional claims and 835 responses
• Generating scripts & analyzing the Test results, Test Reporting
• Captured and documented implementation/deployment details to provide to Test Engineering and other internal departments for future use and reference
• Migrated existing PRPC and associated framework applications
• Tested using PEGA Test Management Framework
• Tested PEGA XML, SOAP, MQ, Clipboard, Harness, Tracer.
• Prepared Test Report from all the phases
• Involved in running the database migration scripts
• Defect tracking and co-ordination with development team to update testing status

Confidential

QA Engineer

Responsibilities:

• Design Test Cases based on RDD and Use Cases
• Responsible for Executed Test Cases Manually and Automated
• Responsible for Updated test reports and review test cases
• Involved in functional, Regression, system testing
• Responsible for updated week status of QA, daily status reports
• Involved in preparing and updating the Traceability Matrix
• Raise the defects found during testing and keep track.

Confidential

QA Engineer

Responsibilities:

• Design Test Cases based on RDD and Use Cases
• Responsible for Executed Test Cases Manually and Automated
• Responsible for Updated test reports and review test cases
• Involved in functional, Regression, system testing
• Responsible for updated week status of QA, daily status reports
• Involved in preparing and updating the Traceability Matrix
• Raise the defects found during testing and keep track.

Confidential 

QA Engineer

Responsibilities:

• Design Test Cases based on SRS and Detailed Documents
• Functional Testing, Regression Testing, System Testing
• Involved in requirement gathering, documentation, analysis and design participation business level QA testing, implementation facilitation and maintenance
• Involved in design reviews and technical presentations to project & functional team
• Prepared Test Report from all the phases