SUMMARY

• IT Professional with 11 years of diversified experience in manual and automation Quality Assurance with expertise knowledge of Business Analysis methodologies and Software Development Life Cycle (SDLC), Waterfall, V - Model, Agile
• Extensive experience in interacting with clients and working with teams distributed across various geographical locations
• Excellent skills and hands on experience in preparing and reviewing Test Strategy, Test Plan, Test Scenarios, Test Cases, Execution of Test Cases and Defect Management
• Strong working domain knowledge in Banking, Finance, Health Care and Business Intelligence domains
• Extensive experience in functional (including SQL/ETL), regression and User Acceptance Testing
• Strong experience in automation testing. Experience in Selenium framework design and implementation
• Experience in Mobile testing (Native and Hybrid) in Android, I Phone, Blackberry devices
• Strong agile experience in agile environment and as Scrum Master
• Proven a successful trainer in several trainings to teams on agile and best practices in agile
• Led a team of 2-10 for more than 5 years and proven track record as Individual contributor as well
• Strong experience in Project planning, Statement of Work (SOW) and Charter preparations, project cost estimations
• Quick learner with short learning curve when faced with challenges and new environments and a good team player with excellent organizational, analytical and communication skills

TECHNICAL SKILLS

Automation Tools/Frameworks: Selenium IDE, Web Driver, Eclipse, TestNG, Junit, Maven, Appium

Requirements Management tools: Rational Requirements Composer, MS Visio, Kanban

Defect tracking tools: Bugzilla, Rational Team Concert, Jira, Clear Quest, Quality Centre

Test Management tools: Rational Quality Manager

Operating Systems: Windows XP/Vista/7/8/10

MS Office Suite: MS Word, MS Excel, MS PowerPoint, MS Outlook

Domain Knowledge: Banking, Finance and Health Care, Business Intelligence

Database: SQL Server 2008/12

PROFESSIONAL EXPERIENCE

Confidential - Chicago, IL

Environment: Qlikview, IBM Data stage, SQL Server 2008 and 2012, SSIS, RQM (Rational Quality Manager), RTC (Rational Team Concert), RRC (Rational requirements Composer), Kanban, Selenium automation, Agile methodology, Team Foundation Server(TFS), Microsoft Office, Salesforce

Quality Assurance Lead

Responsibilities:

• Owned and managed all testing deliverables to ensure high quality delivery
• Involved in the core team for analyzing various BI tools like Qlikview, Power BI, Tableau, in the market to select best business suitable BI tool
• Extensively worked as Quality Analyst on this project and led team of 3 junior QAs in this project
• Involved in requirements discussions with business and provided feedback which helped to get clear and testable requirements
• Prepared test strategy in line with business objectives, detailed, comprehensive and well-structured test plan, test cases, and test effort estimation
• Owned setting up required test management and testing tools for this project from scratch and trained team on the same
• Analyzed automation scope for regression, created a selenium framework and implemented which in turn reduced lot of manual testing time for regression
• Implemented pair programming concept. As a result, we achieved 0 UAT and post production defects for multiple releases
• Performed functional, database (SQL/ETL), non-functional, regression testing and provided daily test and defect reports
• Collaborated with vendor Qlik on product enhancements/features and customizations
• Assisted business team to perform User Acceptance Testing
• Closely worked with project architect, Engagement Leaders, Technical Delivery Managers, Agile team to understand feasibility of requirements to deliver quality product
• Assisted Technical Delivery Manager in project charter, statement of work, release plan, quarterly summary, cost estimation preparation
• Recognized by leadership as key contributor to successful roll out of 2000+ legacy reports with Qlikview tool
• Facilitated product backlog, sprint planning, daily scrums, sprint review, sprint retrospective meetings for all releases
• Effectively translated retrospective feedback into actionable items and tracked them till successful closure
• Effectively managed User Stories, tasks, efforts, burn down charts
• Utilized Rational Team Concert tool to create, track tasks for agile team and developed leadership dashboards to reflect project’s live status
• Conducted several trainings to teams on agile and best practices in agile
• Introduced pair programming concept which helped to deliver many releases with 0 UAT and post production issues

Confidential - Chicago, IL

Environment: Synaptica tool, IBM Data stage, SQL Server 2008, SSIS, RQM (Rational Quality Manager), RTC (Rational Team Concert), RRC (Rational requirements Composer). Selenium web driver, Agile methodology, Team Foundation Server(TFS), Microsoft Office

Senior Quality Analyst

Responsibilities:

• Responsible for end to end testing of ETL transformations starting from multiple sources
• Prepared detailed, comprehensive and well-structured Test Plan and reviewed Test Scenarios, Test Cases, Execution Results
• Extensively involved in multiple rounds of functional and regression testing
• Performed defect and test reporting and ensured defects were tracked to closure
• Co-ordinated testing activities and represented QA team in status meetings with leadership
• Involved in selenium web driver framework creation for regression testing and executed, analyzed automation test results
• Recorded defects thoroughly in Rational Team Concert tool and created auto reports
• Participated in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Supported production deployment of applications and performing validation testing during the off-hours maintenance windows

Confidential

Environment: Fiancle, Quality Centre, Java, JavaScript, JQuery, Ajax, XML, HTML / HTML5, DHTML, Web Service, Usability Testing, Windows, Agile methodology, Visual Studio, Microsoft Office

Senior Quality Analyst

Responsibilities:

• Extensively worked as QA on this project in all modules of Software Test Life Cycle
• Involved in requirements discussion with business, client, development team and document requirements
• Prepared test strategy in line with business objectives, detailed, comprehensive and well-structured test plan, test cases, and test effort estimation
• Interacted with different project teams to ensure high quality product requirements, design, construction and release
• Involved in functional and database testing and report validations. Best used my SQL query skills here
• Own and manage all test life cycle deliverables to ensure high quality delivery
• Tracked defects in defect management tool Quality Center and ensured all defects are tracked to closure and led daily Defect Review Board meetings
• Reported project status tracking and status updating to stakeholders and represent QA team in daily and weekly team meetings
• Took responsibility of release notes and UAT Sign-offs from Clients
• Prepared test plan, scenarios, test cases, traceability matrix to test the objectives and execute the test cases and log and track issues
• Performed functional and regression testing of the application

Confidential

Environment: Java, SQL 2006, Microsoft Office, Visual Basic 4.0, HTML/DHTML, CSS, IIS, XML, Windows 7

Quality Analyst

Responsibilities:

• Discussed requirements with product owner and documented system and functional requirements
• Prepared test plan, scenarios, test cases, traceability matrix to test the objectives
• Executed the test cases and log and track issues and performed functional and regression testing of the application
• Represented QA team in daily and weekly team meetings
• Handled Change Requests and provide estimation

Confidential

Environment: SQL Server 2005, .Net, Products Web, Microsoft Office, Visual Basic 4.0, HTML/DHTML, CSS, IIS, XML, IBM DB2, Serena Dimensions, Windows

Quality Analyst

Responsibilities:

• Created detailed, comprehensive and well-structured test plan, scenarios, test cases, traceability matrix to test the objectives
• Executed the test cases and log and track issues in Microsoft’s internal tool products web
• Performed functional and regression testing of the application and tracked defects till closure
• Represented QA team in daily and weekly team meetings
• Participated in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Supported production deployment of applications and performing validation testing during the off-hours maintenance windows

Confidential

Environment: Quality Center, HTML, C#, ASP.Net, NUnit, SQL Server 2004, Microsoft Office, Visual Basic, HTML/DHTML, CSS, IIS, XML, Windows

Quality Analyst

Responsibilities:

• Participated in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications, Development, Testing and Customization of the application
• Transferred knowledge on health care and project to new joiners and as well as developers when they need more clarification on requirement
• Prepared comprehensive and well-structured test plan, test cases, and test effort estimation
• Prepared test environment, execute the test cases and log and track issues
• Performed functional and multiple rounds of regression testing of the application
• Documented the functionalities and user guide
• Provided daily and weekly test updates to leadership
• Participated in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Supported production deployment of applications and performing validation testing during the off-hours maintenance windows

Confidential

Environment: Quality Center, HTML, C#, ASP.Net, SQL Server, Microsoft Office, Visual Basic, HTML, CSS, IIS, XML, Windows

Quality Analyst

Responsibilities:

• Involved in requirement discussions with hospital management and provided suggestions
• Participated in understanding the requirements and document test cases to test the objectives
• Prepared test environment, execute the test cases and log and track issues in Quality Center
• Performed multiple rounds of functional and regression testing of the application
• Participated in weekly review meetings and contribute to testing effectiveness
• Worked along with developers and deployment team so the project is successful
• Tested application post deployment during weekends and maintenance windows