SUMMARY

• Over six + years of experience in software testing and quality assurance with extensive knowledge in the telecom domain
• Senior System Integration Test Engineer in E2E environment
• Main Point of contact for code deployments, defect tracking’s, and resource allocation to different teams.
• Trained and mentored all new employees and consultants both on shore and offshore Expertise in regression, functional, UAT, System Integration testing, Smoke testing, Shake Out testing
• Experience in utilizing testing applications on the UNIX and Windows platforms
• Conversant with all phases of the software testing life cycle (STLC)
• Experience in performing manual testing (black Box): Functional, Regression, Integration, Smoke, UAT, System, Static, and Dynamic testing
• Experience on working and managing multi projects
• Experience using multiple databases; e.g. Oracle 10G and SQL server
• Worked extensively with cooperative DBA teams
• Working knowledge of web testing using SoapUI in an SOA architecture.
• Working Knowledge of SoapUI
• Expertise in test management & defect tracking tools; e.g. HP, QC, and Bugzilla
• Knowledge in backend testing using SQL and PL/SQL on both Oracle and SQL databases
• Skilled at writing test plans, defining test cases, developing and maintaining test scripts, and analyzing bugs
• Collaboratively worked with the development team to identify bugs and implement necessary fixes

TECHNICAL SKILLS

Testing Tools: QTP 10.0, Quality Center (HP), EDI, Defect Tracking, HP Service Test, SoapUI, Doors

Management Tools: Visual Source Safe 6.0 (VSS), Windows SharePoint

Databases & Tools: Oracle, SQL Server 2008, PL/SQL Developer, Toad

Languages & Tools: SQL, XML, Visual Source Safe, File - AID, Java, C, C++

Operating Systems: Linux, UNIX, Windows 95/98/NT/2000Pro

Domains: Telecommunication, Customer Support, E-Learning, Banking

PROFESSIONAL EXPERIENCE

Confidential, Seattle, WA

Senior Test Engineer

Responsibilities:

• Gathering test data for Retiring Services in Tibco
• Gathering test data for upcoming services in SOA
• Creating a test strategy For all Web Services
• Creating Test plan for all services
• Creating test cases for all services
• Created test cases for functional and as well as E2E testing
• Participated in Walkthrough of BRD,HLD,LLD documents
• Creating test Scripts to describe which steps tester must verify and where to validate, where defect occurs
• Experience on working and managing multi projects
• Attending walkthrough’s for each Web service for both development and test plan reviews and test strategies
• Coordinating with development team to create a frame work for testing of the web services
• Attended Demos for utilization of Itko Lisa tool for service virtualization and web service testing
• Defect management is done throughout the iteration through Hp QC ALM
• Code Management is done throughout the iteration by Clear Quest
• Creating /modifying and updating Xmls using Xml pad
• Knowledge of SoapUI

Environment: Tibco, Lisa, UNIX, Windows 7, Hp QC, Clear Quest, CVo, LET, LSVI, Mitchell, Ecommerce, Insurance Domain

Confidential, Mount Laurel, NJ

Senior Test Engineer

Responsibilities:

• Reviewed the Business requirements collections (BRD) and design of products using high level design documents (HRD) and low level design documents(LLD) to ensure that the system met customer needs
• Participated in creating test strategies and developing test plans
• Created test plans and test cases as they relate to testing project requirements to ensure the overall quality of work delivered
• Provided testing estimate and efforts for the current project release
• Uploaded requirements and created test cases; updated test execution results into QC
• Provided and executed entry criteria for test cases as well as exit criteria
• Assisted teams in writing validation modules
• Expertise in managing and scheduling of deployments for release code drops
• Interacting with the Offshore leads, Onsite QA Manager, Offshore QA Manager for understanding the requirements/scope and guiding the Offshore QA team
• Assigning tasks for both offshore and domestic leads based on the availability of resources and testing priority
• Involved in technical knowledge transfer
• Management, training, and mentorship of onsite and offsite teams. Support of resources and interaction with third party developers and clients and tech resources
• Skilled in team tracking me.e. daily status reports, total testing efforts, weekly status reports to maintain the onsite and offshore testing efforts
• Test script execution and defect identification, logging, tracking, and validated resolution
• Provided project status throughout the testing cycle of every release
• Participated in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Documented, tracked, and escalated issues as appropriate, using Quality Center and IBM Telelogic DOORS application
• Supported production deployment of applications and performed “functional testing” during the off-hours maintenance windows
• Use of SQL queries for backend testing. Used Oracle SQL server, Toad, and tested Oracle applications forms for one of the applications related to E2E environment
• Test the frontend functionality of 18 different applications in integration environment E2E environment
• SOA Web services test execution with SoapUI
• Expertise in provisioning EMTA, CMTS, video STB OCAP devices as well as working with ESP platform
• Knowledge of SIP and SDP protocol; Diameter protocol; soft switches (e.g. BTS, Open Wave, Safari, and IMS)
• Adept in using tools and test equipment to trace and troubleshoot VOIP calls
• Validated EMTA devices are provisioned with appropriate boot files and class of service in BAcc
• Knowledge with devices used for BAcc validations such as Arris TM504p(2 port and 4 port),TM508,TM608(8 port), and TM702g
• Able to use the following switches: BTS, Cisco, Safari, IMS Huwawei, Voxeo, IVR, Open Wave for provisioning

Environment: Windows XP, Sun Solaris, Oracle 10G, Java Servlets, Java script, ASP, QC 10, Toad, Filezilla, Weblogic, HP service Test

Confidential, Cincinnati, Ohio

Senior QA Analyst

Responsibilities:

• Involved in preparing test plans based on Business Requirements Document (BRD) in supporting the senior test analysts
• Analyzing and Understand the software Requirement Specifications and development of Test Scenarios
• Performed Positive and Negative testing using valid and Invalid data on Development, Test Database Environments on SQL and Oracle
• Conducted Regression testing on various builds of the application. Interaction with developers, users and management to speed up the defect resolution
• Gatheird valid test data for the execution of System test scripts.
• Bugs reporting on bug tracking tool & updating the status of the bugs
• Involved in regular discussions with developers regarding defects
• Attending the client calls to gather project testing requirement
• Performed Cross Browser Testing using Internet Explorer, Mozilla, Safari
• Performed User Acceptance Testing on behalf of End Users at client’s environment
• Participated in Project Meetings & Conducting Knowledge Sharing Sessions and Training to End Users
• Created defects that were identified during the test execution into Mercury Quality Center
• Worked on Mercury Quality Center as a primary bug tracking tools, and for QA reports
• Learned new products quickly, meet deadlines, and contribute creatively throughout the entire development process required. Communicated with both technical and non-technical people involved in black box testing, GUI testing, functional testing, systems testing, integration testing, regression testing and smoke testing (Build version testing) of the application
• Reported the bugs, email notifications to the developers and managers using Quality Center Defect Tracker involved in team meeting and walkthroughs with team members and programmers to resolve issues relating to the open bugs

Environment: QuickTest Professional, Quality Center, Soap UI, Cucumber, SQL, VB Script, HTML, MS Excel, XML, MS SQL Server