SUMMARY

• 10+ years of IT experience in Retail, Banking, Pharmacy and Health Care domains.
• Extensive experience in GUI Testing, Regression Testing, Functionality Testing, System Testing, Stress Testing and Integration Testing and End to End Testing in IBM Mainframe Technologies.
• Well versed in designing and documenting and executing Test Plans, Test Scenarios and Test Cases from business requirements, use case, functional, non - functional product specifications.
• Strong understanding of QA Process, Use Cases, Waterfall, V-Model, Agile methodologies and can work through different releases of product.
• Experienced in AS400 Testing, RxClaims.
• Expertise in tools such as ETL, COGNOS, QTP, SAOP UI and LoadRunner.
• Expertise in Testing Areas like: User Acceptance, Functional, Regression, Stress, Usability Testing in Distributed, Client-Server and Web-based Application.
• Solid understanding of Membership, Claims Processing, Benefit/Eligibility, COB and have experience in HIPAA standards and corresponding EDI transactions
• Extensive experience wif Claims Processing, Billing and Broker info validation, Providers info Validation
• Experienced in Defect Management Tracking, Software Quality Assurance, Establishing Test Standards, Guidelines, Procedures, Test Execution, Documenting and Analyzing Test Results.
• Extensive experience in RxClaim adjudication testing for Pharmacy Benefit Management (PBM).
• Extensive experience in implementing QA methodologies and Software Engineering Process.
• Expertise in Bug reporting tools such as, Test Director and Quality Center/ALM.
• Proficient in manual and automated testing of applications on Windows and Unix environments.
• Prepared Automation Regression Script Suite wif Reusable Scripts, Object Repository, Function Library, Test Data Repository and Driver Script.
• Exposure in teh Quality processes involving in Defect Prevention, Metrics collection, Software Configuration Management and Version Control Management - Visual Source Safe
• Extensive experience in using CA7/TIDAL for Job Scheduling by using Job Triggers, Time Triggers, Dataset Triggers and Dependencies.
• Handled HIPAA 4010 and 5010 EDI transaction codes such as 270/271(inquire/response health care benefits) 276/277(Claim status), 834(Benefit enrollment), 835(Payment/remittance advice), 837(Health care claim)
• Experience wif Medicare, Medicaid, Medigap/Medsupp & commercial insurances in HIPAA ANSI X12 4010, 5010 formats including 270,271, 276, 277, 273, 278, 835, 837, 997, NPI, ICD 9,ICD 10, NDC, DRG, CPT, NCPDP codes & NSF formats for interfaces & images to clearinghouses/ trading partners applications.
• Strong working experience wifXML & extensive testing experience using SOAP UI.
• Excellent experience in writing SQL Queries for database testing.
• Proficient in Analyzing System & Functional Specifications, Use Cases, Business Requirements, Business Rules to Identify Test Requirements, track teh requirements.
• Strong Technical and Analytical skills.
• Capable to work independently, as well as in an interactive team environment.
• Proven ability to work cooperatively & effectively wif business, IT teams, & systems partners
• Ability to multi-task, prioritized, and provided direction to other team members

TECHNICAL SKILLS

Testing Tools: Quick Test Pro(QTP), WinRunner, LoadRunner, SOAP UI

Defect Tracking Tools: Quality Center/ALM, Test Director, JIRA, Bugzilla

Programming: C, C++, JAVA, VS COBOL II, MVS COBOL, CICS, SQL, JCL, XML, VB Scripting, and AS400

Web Technology: JSP, ASP, XML, HTML, .Net

Other Tools: TSO/ISPF, SPUFI, QMF, XPEDITOR, File-Aid, FTP, NDM, ISYNC, TMASTERConnect Direct, Data Mover, DF Sort, BMC Load Utilities, ENDEVOR, PanvaletChangeman, ACR Balancing Tool, REVEAL, Oracle SQL Developer4, TOAD

Databases: DB2, Oracle, Teradata, VSAM, SQL Server, MS Access

Version Control: Clear Case, Microsoft Visual Source Safe

Environment: OS/390, Z/OS, MVS/ESA, UNIX, Windows 98/2000/XP/NT

Job Schedulers: Control-M, CA-7, ZEKE, ZEB, Tidal, ROBOT

Desktop Technologies: MS Office Suite, Visio.

PROFESSIONAL EXPERIENCE

Confidential, Buffalo, NY

QA Lead

Responsibilities:

• Reviewed Business Requirements wif Business, BA, Arc and Lead Developer
• Responsible for writing teh Test Cases and Test Scenarios based on teh stories.
• Created Test Strategy, Test cases, Overall Test Plan, Test execution Strategy.
• Attend requirement gathering/Analysis meetings to understand teh requirements from teh business users.
• Analyze business requirements, Prepare & Review Test Estimation and Test Strategy artifacts.
• Day to day scrum calls to discuss on teh project status and impediments.
• Ensure traceability of test cases to requirements, working wif teh project Business Analyst to ensure all requirements are tested.
• Identify teh scope of teh testing required for a particular release based on teh requirements document.
• Supervise and track testing progress and deliverables; prepare and track quality & Delivery metrics
• Prepare & Review Test Execution Summary, closure Reports and Consolidated Defect Reports. Plan, Schedule and facilitate QA and Business User Acceptance Testing for various projects/applications.
• Review teh user stories wif business and get clarifications on teh requirements.
• Attending 3Amigos meeting for requirements wif Developers, BA, Business and Arc’s.
• QA issue prioritization and resolution facilitation.
• Assist in teh validation of use cases and test cases
• Develop/Review teh test cases wif Business and obtaining teh business approvals.
• Present teh timely status to teh stakeholders and management and instill confidence about teh work being done.
• Prepare any risk mitigation plans in case there are any delays are foreseen.

Confidential, Buffalo, NY

QA Lead

Responsibilities:

• Involved in writing Test Plan and making sure that teh development process is according to teh requirements.
• Created teh medical, Pharmacy extracts by running extract jobs using teh Tidal Job scheduler.
• Works wif project team to define and create overall strategy and ensure that is being achieved.
• Responsible for management of all Quality Assurance functions include planning, strategy, test execution.
• Ensure traceability of test cases to requirements working wif BA to ensure that all teh requirements are tested.
• Work wif testing coordinator to ensure testing of functional areas is complete, tracked and on schedule.
• Escalate and prioritization teh project requirements to teh project manager/Test manager and resolution facilitation.
• Act as a single point of contact between developers and testers for iterations, testing and deployment activities.
• Track and report upon testing activities, including test results, test case coverage, required resources, defects discovered and their status, performance baselines, etc.
• Ensure content and structure of all testing documents/ artifacts is documented and maintained.
• Review various report prepared by test engineers and check for timely deliverables of different milestones.
• Serves as a resource and communication point for decision about test schedule changes.
• Responsible for creating and uploading teh project artifacts in Sharepoint site and providing release support

Confidential, Buffalo, NY

QA Lead

Responsibilities:

• Analyze business requirements, Prepare & Review Test Estimation and Test Strategy artifacts.
• Prepare & Review Test Execution Summary, closure Reports and Consolidated Defect Reports. Plan, Schedule and facilitate QA and Business User Acceptance Testing for various projects/applications.
• Created claims in HR and verified in Pharmacy system (RxClaims) and vice versa for Shared Accumulators testing.
• Coordinate wif Product owners and Business Functional Leads to mitigate risk and manage test execution.
• Involved in testing teh RxClaim Transactions to Route to Health Rules based on Carrier ID
• Testing teh Trigger is configured to identify that teh transaction must come from teh RCTCDP table.
• Testing Route teh RxClaim Transactions to Power based on Carrier ID and Account
• Exclude Rejected/ Trial RxClaim Transactions from routing
• Making sure that Pharmacy Claims properly routed to teh correct Central Accumulator System So that my Claims will accumulate.
• Created claims in HR and verified in Pharmacy system (RxClaims) and vice versa for Shared Accumulators testing.

Environment: AS400, Health Rules Manager, Health Rules Designer, DB2, Oracle, Power MHS, Toad, Surveyor, SQL, RxClaims, Green Screens, SYNON, Oracle SQL Developer4, Transaction Database, Foresight Validator 8.3.0, XML, SOAP UI, Transaction Assistant, MIDS GUI, SharePoint, Blue works, WRKJOB, STRSQL, WRKQRY,WRKFL, REVEAL, Insider, MDM Kalido, ESBlogging, EE-Manager, ODS, PB360, RALLY, Tidal, Robot, MS Visio, MS Office, HP ALM 11.0

Confidential, Richardson, TX

Sr QA Lead

Responsibilities:

• As a Test Lead Analyzing teh Business Requirements, Functional Specification Documents to prepare Test Plans.
• Participated in project planning activities to determine testing scope.
• Worked on GAP’s for migrating from RxAmerica to RxClaim System.
• Create and Adjudicate different types of claims Paper Claims, Mail Claims and Electronic claims and verify teh results.
• Created Eligibility, plans, Pricing schedules and adjudicating claims by submitting claims to prepare Test data.
• Extracting claims on daily extracts and creating CET’s for different clients.
• Reviewing Test plans, Test conditions, Test scripts, Test results, defects and provide comments to offshore team.
• Providing Test Case walkthrough wif Business and obtaining business approvals.
• Planning and delivering project Deliverables on time and Delegating work to team members.
• Providing Test Results walkthrough wif Business and obtaining business approvals.
• Supporting Team members in Preparation of Test Plan, Scenarios and teh Testing procedures.
• Interact between teh users and teh different teams involved in teh application development during test execution phase for reporting and clarification.
• Prepared Traceability Matrix and mapped Requirements and Test cases
• Performed regression, integration and functional testing on teh builds of teh application
• Conducted Backend test using SQL queries to verify teh Integrity of teh Database.
• Prioritized teh reported defects, prepared test status documents and reports for weekly team meetings using QC.
• Responsible for creating and uploading teh project artifacts in Sharepoint site and providing release support.

Environment: AS400, DBU, WRKMBRPDM, STRSQL, BARS, SYNON, IBM Utilities, ROBOT and Quality Center 10.00, Microsoft Excel, Microsoft Word

Confidential, Jacksonville, FL

Test Lead

Responsibilities:

• Analyzed teh Business Requirements, Functional Specification Documents to prepare Test Plans.
• Participated in project planning activities to determine testing scope.
• Created Test plans, Test conditions, Test scripts, and execution of scripts, validation of results for teh system testing between SOR and Teh W. Involved in both black box and white box testing
• Prepared Test Plan, Scenarios and supporting teh Testing procedures.
• Execute test scripts, record problems & Issues in accordance wif problem and issue management plans.
• Assist in writing use cases & activity diagrams using tools like Microsoft Visio.
• Preparation and review of test cases and RCA of teh failed test cases.
• Bug Tracking and preparation of Test Summary reports and Product defect metrics.
• Conducted manual testing using Batch Test Run.
• Interact between teh users and different development teams during test execution phase for reporting Issues and Clarifications.
• Prepared Traceability Matrix and mapped Requirements and Test cases
• Participated in appropriate Fit/Gap sessions, and created and resolved alternatives related to Conversions, Customizations, Interfaces and Processes.
• Defined Conversion rules and Conversion approach, and developed Data Mapping documents.
• Involved in Testing new reports like Payroll report, Payroll Cancellation, Tax Summary, Payroll Garnishment Deduction Reconciliation, Payroll Deduction and Change reports using XML Publisher.
• Analyzed teh Business Requirements, Functional Specification Documents to prepare Test Plans.
• Involved in project planning activities to determine testing scope.

Environment: OS/390, VS COBOL II, Teradata, JCL, VSAM, Xpediter, File-Aid, Changeman, IBM Utilities, SQL Assistant, CA7, SIEBEL, Oracle 10g, SQL, PL/SQL, UNIX, Application Designer, Application Engine, Component Interface, PS Query, Workflow, Data Mover, Import Manager, Application Messaging, SQR, SQC, Crystal Reports and Quality Center 10.00

Confidential, Providence, RI

Sr QA Analyst

Responsibilities:

• Analyzed teh Business Requirements, Functional Specification Documents to prepare Test Plans.
• Participated in project planning activities to determine testing scope.
• Preparations of Master test plan.
• Reviewed teh System, Regression, Integration testing test cases.
• Created Test plans, Test conditions, Test scripts, execution of scripts and validation of results for teh system testing in Mainframe. Involved in both black box and white box testing.
• Participated actively in team meetings wif Analysts/Development team members
• Prepared Test scenarios for User Acceptance Testing, Performed all phases of front-end testing for web applications.
• Prepared Traceability Matrix and mapped Requirements and Test cases
• Experience in testing teh HIPAA EDI transactions 834, 837/835, 276/277, 273, 270/271 according to teh requirement test scenarios.
• Performed regression, integration and functional testing on teh builds of teh application
• Created test scripts for regression testing and validating teh Database records.
• Validate product fixes for issues that may effect teh schedule or quality of product or testing process.
• Initially performed manual testing of individual components and integrated wif other systems to meet all teh business requirements.
• Participating actively in teh Meetings wif Users, Business Analyst team, Development team, QA team members and Managers.
• Assist test lead in preparation of test metrics and test status reports.
• Coordinated offshore activities and support.

Environment: OS/390, VS COBOL II, DB2, CICS, JCL, VSAM, XML, XPEDITER, File-Aid, ENDEVOR, IBM Utilities, REMEDY, QMF, RUMBA(Green Screen), CA7, CA11, SPUFI, NDM, ACR Balancing, Mercator 5.0, Facets, Quality Center 10.00.

Confidential, Auburn Hills, MI

QA Analyst

Responsibilities:

• Communicating wif Project Stakeholders in all phases of teh engagement - Initiation, Planning, Execution, Monitoring & Control, and Closing.
• Developed test plans, test cases, and test scripts for teh newly developed modules
• Conducted manual testing using Batch Test Run.
• Conducted Backend test using SQL queries to verify teh Integrity of teh Database.
• Assist test lead in preparation of test metrics and test status reports.
• Designed and executed Test Cases for Billing and Account Management, Recoveries and Financial forecasting systems
• Performed data Validation and Verification by extracting data from teh Database
• Recommended some impact decisions. Performed Regression Integration and Functional testing on teh builds of teh application.
• Participated in project planning activities to determine testing scope.
• Performed a backend regression testing by writing SQL queries to review teh output to ensure that teh correct data was retrieved.
• Prepared Test plans and Test cases based on business and functional requirements.
• Transmitted Production libraries and members to teh test region and edited them for testing purposes.
• Involved in different phases of testing basically teh Functionality Testing, Integration Testing, Positive Testing, Negative Testing and UAT.

Environment: OS/390, VS COBOL II, DB2, CICS, JCL, VSAM, Xpediter, File-Aid, Endevor, IBM Utilities, TTTS, DCCS, QMF, CA7, SPUFI, NDM, Defect Tracking Tool & Load Runner 9.1, Quality Center 9.2. & RUMBA( Green Screens).