SUMMARY

• Over 9 + years of experience in software testing and quality assurance with knowledge in Telecom domain, insurance and banking domains
• Analyzing and Understand the software Requirement Specifications and development of Test cases, Test plans
• Collaboratively worked with the development team to identify bugs and implement necessary fixes
• Participated in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Expertise in defect tracking tools; e.g. HP, QC, and Bugzilla, Jira
• Familiar with Technologies TCP,UDP,DHCP,SSL Protocols
• Familiar working with wire shark, MPEG Analyzer, RF spectrum analyzer
• Experience working with Motorola Docsis 2.0, 3.0 set top boxes, Cisco set top box 1 and 2,Samsung,Pace,Models include Xg1v1,Xg1v3,Xi3,X14,Cisco Xb3,Moca Network, Samsung Rng.
• Experience working with Confidential 507,506 Modems from 2 port to 8 port devices
• Familiar with Networking Protocols Ip Routing, IPTV
• Familiar with Head end Equipment like DAC,SEM,CMTS (Motorola Dac 600)
• Worked in multiple test environments like integration, functional environments
• Working Knowledge of Soap UI
• Knowledge in backend testing using SQL and PL/SQL on both Oracle and SQL databases
• Experience in utilizing testing applications on the UNIX, Linux and Windows platforms
• Experience on working and managing multi projects

TECHNICAL SKILLS

Testing Tools: Quality Center (HP), Defect Tracking, HP Service Test, Soap UI, Doors

Management Tools: Visual Source Safe 6.0 (VSS), Windows SharePoint, Putty

Databases & Tools: Oracle, PL/SQL Developer, Toad

Languages & Tools: SQL, XML, Visual Source Safe, Java

Operating Systems: Linux, UNIX, Windows 7

Domains: Telecommunication, Customer Support, E - Learning, Banking

PROFESSIONAL EXPERIENCE

Confidential, Horsham, PA

Test Lead Engineer

Responsibilities:

• Analyzing and Understand the software Requirement Specifications and development of Test Scenarios
• Contributes to the development of Quality Assurance test philosophies and methodologies. Identifies viable test strategies in order to support testing product functionality.
• Collaborates with product and development teams to identify product and technical requirements.
• Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
• Ensures proper execution of regression test procedures and automated test suites and scripts. Participates in design, code and functional product reviews.
• Works with other Quality Assurance Engineers to identify, reproduce and document bugs or defects.
• Writes and executes tests to validate products and software applications.
• Assists in providing guidance and mentorship for junior-level Quality Assurance Engineers. Provides technical leadership and consultation with regards to practices, procedures and techniques.
• Assigning tasks to offshore teams on daily basis, and Execution of test cases assigned on daily basis.
• Gathering and generating reports of daily test status and presenting the reports of the status of the Automated and Regression tests, followed by triage call working on the existing and new tickets ensuring the prioritization of tickets/Defects which needs to be addressed before and after the release.
• Trained and Mentored offshore and onshore resources on the testing Procedures.
• Working with Product, Development, Integration team in determining the tickets/Defects to be addressed before or after the GA(General Audience)
• Worked on Automation of Arrixg1v3 Pre-Rack, Rack consisting of 50 STB with RDK on Moca Network

Environment: Linux, Windows 7, Hp QC, Clear Quest, Ecommerce, Insurance Domain, Xml, Soap Ui, HTTP,API,Jira

Confidential, Dover, NH

Test Engineer

Responsibilities:

• Analyzing and Understand the software Requirement Specifications and development of Test Scenarios
• Execution of test cases assigned on daily basis.
• Creating defects for any issues found
• Participating in Stand up meetings and defect review calls
• Defect analysis, defect creating, and defect reporting
• Walk through of test plan creation for future releases
• Coordinating with development team for defect fixes
• Read and understood all the requirement documentations for the current project
• Creation of a new regression test plan for 4 different Ui projects.

Confidential, Town and Country, MO

Test Engineer

Responsibilities:

• Analyzing and Understand the software Requirement Specifications
• Analyzed BRD documents to understand the flow of the test cases in E2E Test Environment
• Created and suggested new test cases on existing test plans
• Executed and ran the test cases in Using QC updated test execution results into QC
• Participated in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Supported production deployment of applications and performed “functional testing” during the off-hours maintenance windows
• Logged defects using QC
• Used SQL developer tool to validate the backend validations
• Validated the front end validations using sigma and csri
• Tested cable and voice services with multiple devices in the lab
• Tested Confidential cable and voice services
• Tested provisioning services using different tools like CSG,CSR,Sigma
• Tested docis and cable modems of Confidential for various customer orders
• Validated the provisioned services in db using sql developer
• Experience on working and managing multi projects

Confidential, Seattle, WA

Senior Test Engineer

Responsibilities:

• Participated in Walkthrough of BRD,HLD,LLD documents
• Analyzing and Understand the software Requirement Specifications and development of Test Scenarios
• Gathering test data for upcoming services in SOA
• Gathering test data for Retiring Services in Tibco
• Creating Test plan for all services
• Creating test cases for all services
• Created test cases for functional and as well as E2E testing
• Creating test Scripts to describe which steps tester must verify and where to validate, where defect occurs
• Experience on working and managing multi projects
• Attending walkthrough’s for each Web service for both development and test plan reviews and test strategies
• Coordinating with development team to create a frame work for testing of the web services
• Attended Demos for utilization of Itko Lisa tool for service virtualization and web service testing
• Defect management is done throughout the iteration through Hp QC ALM
• Knowledge of Soap UI

Environment: Tibco, Lisa, UNIX, Windows 7, Hp QC, Clear Quest, CVo, LET, LSVI, Mitchell, Ecommerce, Insurance Domain

Confidential, Mount Laurel, NJ

Senior Test Engineer

Responsibilities:

• Reviewed the Business requirements collections (BRD) and design of products using high level design documents (HRD) and low level design documents(LLD) to ensure that the system met customer needs
• Test script execution and defect identification, logging, tracking, and validated resolution updated test execution results into QC
• Documented, tracked, and escalated issues as appropriate, using Quality Center and IBM Tele logic DOORS application
• Participated in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Supported production deployment of applications and performed “functional testing” during the off-hours maintenance windows
• Use of SQL queries for backend testing. Used Oracle SQL server, Toad, and tested Oracle applications forms for one of the applications related to E2E environment
• Test the frontend functionality of 18 different applications in integration environment E2E environment
• SOA Web services test execution with Soap UI
• Provided project status throughout the testing cycle of every release
• Assisted teams in writing validation modules
• Provided testing estimate and efforts for the current project release
• Skilled in team tracking i.e. daily status reports, total testing efforts, weekly status reports to maintain the onsite and offshore testing efforts
• Expertise in managing and scheduling of deployments for release code drops
• Interacting with the Offshore leads, Onsite QA Manager, Offshore QA Manager for understanding the requirements/scope and guiding the Offshore QA team
• Assigning tasks for both offshore and domestic leads based on the availability of resources and testing priority
• Involved in technical knowledge transfer
• Management, training, and mentorship of onsite and offsite teams. Support of resources and interaction with third party developers and clients and tech resources

Environment: Windows XP, Sun Solaris, Oracle 10G, Java Servlets, Java script, ASP, QC 10, Toad, FileZilla, WebLogic, HP service Test

Confidential, Cincinnati, Ohio

Senior QA Analyst

Responsibilities:

• Analyzing and Understand the software Requirement Specifications and development of Test Scenarios
• Performed Positive and Negative testing using valid and Invalid data on Development, Test Database Environments on SQL and Oracle
• Conducted Regression testing on various builds of the application. Interaction with developers, users and management to speed up the defect resolution
• Gathered valid test data for the execution of System test
• Bugs reporting on bug tracking tool & updating the status of the bugs
• Involved in regular discussions with developers regarding defects
• Performed Cross Browser Testing using Internet Explorer, Mozilla, Safari
• Performed User Acceptance Testing on behalf of End Users at client’s environment
• Participated in Project Meetings & Conducting Knowledge Sharing Sessions and Training to End Users
• Created defects that were identified during the test execution into Mercury Quality Center

Environment: Quality Center, Soap UI, SQL, VB Script, HTML, MS Excel, XML