SUMMARY

• Over 10+ years of experience in Software Quality Assurance analysis and Testing (Automation & Manual) of client/server, B2C Portals, E - Commerce B2B Applications and web applications in Financial, Insurance, Telecommunications, Banking and Sales Industries.
• 2 years of development Experience in .Net, .Net Framework, ASP, Asp.Net, C#, VB 6.0, VB.Net, XML, XML Web Services and HTML.
• 9+ years of experience in application monitoring administration in performance and production environments.
• Participated in all phases of Project Life Cycle (Software Development Life Cycle) including Requirement gathering, Analysis, Design, Development, Implementation, Testing.
• Strong experience in automated testing tools like Silk Performance 16.0/ 15.0/10.0/2006 R2, Silk Test 17/16/15, Win Runner, Load Runner, Test Director and Quick Test Pro 8.0 for both Web based and client / server applications.
• Good Working Knowledge of Java 1.7/1.6 / J2EE and Java Script.
• Extensive experience in writing Test plans, Test cases and execution of test cases using Automated Testing Tools along with performing Manual Testing.
• Experience in Creating TSL Test Scripts for testing stages such as Functional Testing, User Interface, Parallel, and Regression Testing.
• Strong experience in creating Silk performer test scripts to test the performance of the application using Silk Test Performer 16/15/10/2006 R2 as per scenarios.
• Strong experience in creating test scripts to test the functionality of the application using Silk Test 17/16/15, QTP8.0 and Win Runner as per test cases.
• Extensively used Test Director 8.x / Test Track Pro 8.0 / Team Track 10.01 for Tracking the Defects, organizing, managing, Planning and executing the Tests.
• Strong experience in writing and analyzing SQL and PLSQL queries.
• Efficient in writing Shell Scripts to start process automatically.
• Conversant with all aspects of Software Development Life-cycle involving System Analysis, Design, Prototyping, Development, Documentation, Implementation and Training.
• Extensive knowledge in User interface and Business Requirement Analysis, System Specification Analysis and Test Plan Formulation
• Strong experience in White-Box, Black Box, System Testing, GUI Testing, Regression Testing, Unit Testing, Functional Testing, Integration Testing and Stress Testing.
• Good Experience building servers using VSphere 5.x and 4.x.
• Good experience working with Linux 6.x/5.x and Solaris 11/10/8.0 machines to analyze and trouble shoot CPU and Memory issues across PERF environments.
• Experience working with Splunk Dashboards (Log Analysis).
• Experience working with Dynatrace 6.5/6.3/6.0 APP monitoring tools for root cause analysis.
• Working as an SQL admin (Creating database, building Indexes and maintaining) in PERFORMANCE team.
• Working as Windows Server 2012, 2008 and 2003 admin (Building Servers, Installing S/W’s, Trouble shooting and fixing system Issues) across PERF.
• Working as Monitoring Tools Admin (Upgrade and Maintenance) on BMC Proactive net, OEM12c, OSWatcher and Dynatrace across PERFORMANCE team

TECHNICAL SKILLS

Testing Tools: Silk Performance 16/15/10/2006 R2, Silk Test 17/16/15, Win Runner 7.6/ 6.x, Load runner 8.0/7.x/6.x, Quick Test Pro 8.0.

IDE Tools: Swift Messages, Toad 8.0.0,JBuilder 9.0, Visual Source café 6.0, Visual Interdev, Visio

Monitoring Tools: Proactive net 6 545, OEM 12c, Splunk 5.x/6.x and Dynatrace 6.5/ 6.0

Languages: C, C++, Java 1.2, 1.4, 6.0 SQL, VB 6.0, .Net.

Scripting Languages: JavaScript, VB Script, Jscript, Shell Scripting, TSL Script.

Operating System: Windows 2012, 2008/2003/2000/ 98, Windows XP, NT, MS-DOS, UNIX (Solaris 5.8, 5.10 and 5.11). Linux, 6.x and 5.x

Databases: Oracle 12c RAC, 9i, 8i, 7.x, SQL Server 2012, 2008, 2000, Sybase 11.0, DB2, MS Access.

Web Technologies: HTML, DHTML, XML 1.0, JSP 2.0, ASP 3.0, Servlets.

Bug Tracking Tools: Test Director 5.0/6.0/7.2, Team Track, PVCS and CLEAR Confidential, Test Track Pro 4.7.0.

Web Servers/Application Servers: Internet Information Server (IIS), Iplanet Webserver 7.x, 6.x, Web Logic server 12c/10.x/8.1/7.0/6.1,Websphere 5.0/4.0, IIB 10.

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Senior Performance QA Engineer and Tools Admin

Responsibilities:

• Analyze project specifications and develop plans, schedules and time estimates for performance test activities
• Design and develop performance test plans, test specifications and performance test cases
• Execute performance tests, record metrics and analyze results for testing TSWEB Application.
• Analyze production data and develop test suites for simulating production traffic and client load in Performance QA test environments for long-term endurance tests
• Design performance analysis strategies for analyzing system level performance parameters, bottlenecks and throughput at different tiers in n-tiered applications using Proactive Net analysis tool
• Manually Tested export confirms Id’s functionality up to 100k for larger user, 20k for medium user and 700 Id’s.
• Create, Edit, View and delete profile Id’s as per business requirements.
• Support development team in performance tuning and bug resolution.
• Participate in cross functional teams and updated tasks on weekly basis as the Performance QA representative.
• Used Customized Timers to detect the timings for specific block of interaction with server.
• Monitoring System metrics while tests are executing using Proactive-Net and OSW tools.
• Analyzing the time spent in each hop (Web server, App Server and database) and reported to development team.
• Did Smoke testing before and after deployments in PERF, Client and Production environments.
• Providing detail reports to the higher management on the build wise comparison metrics.
• Root Cause Analysis with Dynatrace APM tool.
• Successfully Implemented Dynatrace tool on multiple products in performance and productions environments.
• Upgraded Dynatrace 6.0 to 6.5.
• Created new Dynatrace collectors, agents, profiles, dashboards, diagnostics and sensors for application monitoring and communication.
• Created the heap and thread dumps from Dynatrace as part of load testing.
• Monitored and suggested respective changes for high Dynatrace response time transaction calls.
• Provided 24/7 rotational on call production support.

Environment: Silk Performer 16.0/ 15,10.0, 2006 R2, Silk Test 17, Dynatrace 6.6/6.3/6.0, Proactive net 6.5, J2EE, EJB, JSP, Web Logic 12c, XML, HTML/DHTML, JavaScript, Swift Messaging,BDL, Sybase 11/12, Team Track, Windows 2000 Professional.

Confidential, Boston, MA

Senior Performance QA Engineer and Tools Admin

Responsibilities:

• Analyze project specifications and develop plans, schedules and time estimates for performance test activities
• Design and develop performance test plans, test specifications and performance test cases
• Execute performance tests, record metrics and analyze results for testing financial application like CTM and Oasys Global.
• Design performance analysis strategies for analyzing system level performance parameters, bottlenecks and throughput at different tiers in n-tiered applications using Proactive Net analysis tool
• Analyze production data and develop test suites for simulating production traffic and client load in Performance QA test environments for long-term endurance tests
• Design, develop, install, maintain and operate automated test harnesses, test data generators and test monitoring tools using Unix Shell Scripting, Perl scripting, SQL, Silk Test and Silk Performer
• Support development team in performance tuning and bug resolution.
• Tested manually Level 1 (L1) matching, where the most critical fields are compared to pair or link the two trade sides in a counter-party relationship.
• Tested Asynchronous central matching of Block (TL) and Allocations (TD) from IM and Broker
• Tested Optional Automated Settlement Notification to Agents and Clearing brokers through S.W.I.F.T
• Tested Direct Interface (API) - Receives and sends messages in XML format.
• Tested Web Interface for IM and Broker to view the Trade Level and Trade Details information.
• Support problem solving/troubleshooting of customer-reported issues.
• Tested messages are flowing between MQ machines as per expected.
• Participate in cross functional teams as the Performance QA representative
• Used Customized Timers to detect the timings for specific block of interaction with server.
• Presenting System metrics of hardware during the test runs using Proactive-Net software
• Monitoring BEA Tuxedo transaction management system, BEA Web logic server, for performances.
• Taking Stats pack and figuring the top SQL statements executed during the test runs.
• Analyzing the time spent in the Web server, App Server and in database.
• Did Smoke testing before deployments in Client and Production environments.
• Providing detail reports to the higher management on the build wise comparison metrics.
• Configured and installed Dynatrace 6.0 as part of performance tuning.
• Used Dynatrace to monitor Applications at the business transaction level including pure paths and hotspots.
• Extensively used Dynatrace to diagnose, and troubleshoot web/application server performance issues.
• Tagged Silk Performer scripts with Dynatrace and monitored web tagged requests.
• Created Dynatrace profiles, dashboards, diagnostics and sensors for application monitoring.
• Used Splunk to check for error messages in server logs

Environment: Silk Test 17/16/15, Silk Performer / 2006 R2, Dynatrace 6.0, Proactive net 6.5, J2EE, EJB, JSP, Web Logic 10/5.1, IBM WebSphere 7.5, XML, HTML/DHTML, JavaScript, Swift Messaging,BDL, Sybase 11/12, Team Track, Windows 2000 Professional.

Confidential, Boston, MA

Senior Performance QA Engineer

Responsibilities:

• Wrote Test Cases using functional specification documents.
• Testing of Alert Web application that uses various screens for Creation of accounts, Settlement models, Settlement Instructions, Alerts and reports.
• Tested Settlements Instructions and email notifications.
• Tested account details (IMs) and model details (Global Custodians/Banks/Brokers) can create model.
• User Role Types in ALERT Web are investment manager, global custodian, or broker/dealer
• Tested System permissions for these IM’s/ Brokers/Custodians.
• Performed Manual and Automated testing using Silk Test.
• Automated the test process by developing scripts using JAVA, J2EE, Silk Test & Silk Performance as per test cases.
• Did performance testing using Silk Performance Tool.
• Enhanced the scripts using SILK PERFORMANCE.
• Interacted with Domain Leads, Business Analysts to know the application.
• Did Integration and Regression Testing using SILK TEST for new functionality.
• Checked the log files in UNIX Box and reported the bugs to the Developers.
• Used Pro-Active net to get the Test Metrics for all the machines.
• Installed proactive net agents on hosts and collected metrics for performance use in UNIX.
• Used SQL Queries to pull the metrics from database and developed report.
• Troubleshooting the proactive net agents for not collecting data.
• Monitoring the tests 24/7 in endurance test and reported bugs to developers.
• Entered bugs in team track.
• Executed various shell scripts for starting the application and shutdown the application.
• Modified Shell Scripts for Solaris 10 Zones to install proactive net.
• Tested Different Reports manually.

Environment: Silk Test 1.7.3, Silk Performer 7.2/ 1.8 / 2006 R2, Proactive net 6.5, J2EE, EJB, JSP, Web Logic 5.1, XML, HTML/DHTML, JavaScript, Swift Messaging,BDL, Sybase 11/12, Team Track, Windows 2000 Professional.

Confidential, Boston, MA

Performance QA Engineer

Responsibilities:

• Estimating efforts and doing effective project management.
• Leading the performance testing team and presenting build wise reports for the CFT team
• Analyzed the user requirements by interacting with system architect, developers and business analysts.
• Designing new performance tests according to the production environment bottle necks
• Test case modeling is conducted compare to the production load of the boxes
• Automating designed user modeling in to Silk performer automation scripts
• Enhanced tests scripts in Silk Performance tool for new functionality.
• Presenting System metrics of hardware during the test runs using Proactive-Net software
• Monitoring BEA Tuxedo transaction management system, BEA Web logic server, for performances.
• Taking Stats pack and figuring the top SQL statements executed during the test runs.
• Used Client’s Bug Tracking system to log bugs
• Generated detailed test status reports, performance/capacity reports and graphical charts for higher management.
• Providing detail reports to the higher management on the build wise comparison metrics

Environment: Silk Test 1.7.3, Silk Performer 7.2/ 1.8 / 2006 R2, Proactive net 6.5, J2EE, EJB, JSP, Web Logic 5.1, XML, HTML/DHTML, JavaScript, Swift Messaging,BDL, Sybase 11/12, Team Track, Windows 2000 Professional.

Confidential, Boston, MA

Performance QA Engineer

Responsibilities:

• Leading the performance testing team
• Estimating resource efforts and doing effective project management.
• Analyzed Functional Requirement and Business Requirement Documents to get a better understanding of the system on both functional and business perspectives
• Interacting with Dll’s written in C for each virtual user.
• Did Functional, Regression and Integration Testing.
• Tested Trade Blocks /allocations manually.
• Changing input values based on the base data configured for each iteration of the transaction.
• Used Customized Timers to detect the timings for specific block of interaction with server..
• Analyzed the user requirements by interacting with system architect, developers and business analysts.
• Did Smoke Testing while deploying in client and Production environments.
• Used Client’s Bug Tracking system to log bugs
• Generated detailed test status reports, performance/capacity reports and graphical charts for higher management

Environment: Silk Test 1.7.3, Silk Performer 7.2/ 1.8 / 2006 R2, Proactive net 6.5, J2EE, EJB, JSP, Web Logic 5.1, XML, HTML/DHTML, JavaScript, Swift Messaging,BDL, Sybase 11/12, Team Track, Windows 2000 Professional.

Confidential, Nashville, TN

QA Analyst/Tester

Responsibilities:

• Developed Test Plans, Test Cases using functional specification documents.
• Performed Manual and Automated testing using Win Runner.
• Performed Smoke test, GUI Test, User Acceptance Test (UAT), System test, and Performance test.
• Did Integration and Regression testing using Win Runner.
• Performed Backend Testing by executing SQL Queries.
• Create tests using both recording and programming.
• Automated the test process by developing scripts using Win Runner as per test cases.
• Created part of GUI map file, generated the test script using Low-Level Mode and Analog mode.
• Interacted with Domain Leads, Business Analysts to discuss the business.
• Tested Different Reports as per Business Rules.
• Designed Data-Driven Tests by using Data Driven Wizard and by manually adding data driven statements to test scripts to check how it performs the same operations with multiple sets of data.
• Coordinated test results analyzing in Win Runner using Test Director for defect tracking.
• Defects were tracked, reviewed, analyzed and compared and stored in Test Director.
• Worked with developers, Domain Leads to discussed ways to fix the defects.

Environment: Win Runner 7.6, Test Director 7.6, J2EE, EJB, JSP, Web Sphere 5.1, XML, HTML/DHTML, JavaScript, Oracle 11i, Windows NT, PVCS, TOAD, Dream Weaver.

Confidential, Milford, OH

QA Analyst/Tester

Responsibilities:

• Wrote Test Cases for Testing various PL/SQL Programs and Oracle Forms.
• Extensively worked on Change Request / Enhancements for different clients.
• Performed Black Box Testing and Functional Testing Manually.
• Executed various SQL/shell scripts for enrolling the members.
• Posted Transactions through shell script to increase base points.
• Performed Regression Testing using Win Runner.
• Testing various API’s through HTTP Client.
• Performed Load testing for different User Scenarios, analyzing the results and discussing the same with developers on performance issues.
• Performed Stress Testing by increasing the Load using Mercury Interactive Load Runner Controller and finding the break point.
• Modifying the shell scripts for testing.
• Verified and analyzed the log files in Unix Box.
• Tested different Reports of Enrollments in a week, monthly, order return summary.
• Trouble shooting the MML and TML Process.
• Used Cygwin to build production patches.

Environment: Win Runner 7.6, Load Runner 7.8, Test Track Pro 4.7.0, Test Director, XML, Oracle 9.2.0,Developer 2000 (Form / Reports ) Windows XP Professional, Visual Source Safe 6.0, TOAD 8.0.0, UNIX AIX 5-3 and HTTP, Cygwin 4.55.

Confidential

Software Engineer

Responsibilities:

• Involved in Functional and Technical discussions.
• Designed the database schema for the target product
• Extensively used web controls with ASP.NET, ADO.NET and C#.NET
• Developed Web services for client authentication and client sync modules using C#.NET, and ADO.NET
• Implemented the domain access module using ASP.NET and C#.NET
• Developed the canned reports module using C#
• Used existing assemblies as an interface between the server and the database
• Created and maintained the database in SQL 2000
• Used HTML, DHTML, CSS, Java Script for appealing GUI

Environment: VB.NET, C#.NET, SQL-Server, MS-access

Confidential

Software Engineer

Responsibilities:

• Used Microsoft Front Pages, HTML
• Performed client side validations using Java Script
• Used ADO and ODBC for accessing and retrieving the data from database
• Involved in the data analysis and data extraction.
• Developed the Reports for Detailed Work, Tenders, Billing Information ASP.
• Involved in developing with well-designed GUI screens using VB
• Explain the data / report discrepancies in the existing systems and explain the advantages of having cross channel repository.
• Client side validations of ASP and connection to the SQL database using ADO.
• Used Object Oriented Design and patterns to design the Object Model for the System.
• Used Dream Weaver and Adobe Photoshop to design the web Pages.
• Developed and Deployed the Web installation package for the Application.
• Developed the Reports for stocks, sales and sales return using XML and ASP.

Environment: ASP, Java Script, VB Script, Microsoft Front Pages, HTML, IIS 5.0, Oracle 8, Crystal Reports 7.5, Crystal Enterprise.